Sunlight Dishwashing Liquid Marketing Plan
Sunlight Dishwashing Liquid Marketing Plan
_Marketing Plan_
Sunlight
Mềm Dịu Cho Da
MEMBERS STUDENT ID
Vo Thi An Thai 11225737
Do Thi Huong Quynh 11225515
Tran Khanh Thao Vy 11227018
Vu Pham Ngoc Duy 11221688
Cao Khanh Linh 11223342
Le Minh Quan 11225361
EXECUTIVE SUMMARY 01
COMPANY INTRODUCTION 02
STP STP
SEGMENTATION 07
TARGETING 08
POSITIONING 09
4PS OF SUNLIGHT 10
SWOT 12
MAIN ISSUE 13
MARKETING OBJECTIVE 14
TARGET AUDIENCE 15
MARKETING STRATEGIES 16
GANTT CHART 22
RESEARCH ALLOCATION 25
BUDGETTING 26
RISK MANAGEMENT 28
EXECUTIVE SUMMARY
Page 01
COMPANY INTRODUCTION
Unilever has moved to the Vietnamese market for nearly 30 years and has
impressive achievements in sustainable business, worthy of the position of top
global sustainable development enterprise. Its programmes focus on four
pillars including climate action & nature, plastic circular economy, livelihood
(empowering woman), and health and hygiene.
Page 02
MARKETING ENVIRONMENT
MACRO ENVIRONMENT
Political
Along with the appearance of foreign brands, the Vietnamese government has
introduced many legislations and programs to benefit domestic brands.
Including the program "Vietnamese people use Vietnamese Goods" organized
by the government from 2009 to the present. These activities have affected
foreign businesses in product consumption and user psychology in choosing
brands. The evidence shows that Vietnamese goods occupy an overwhelming
proportion with 90-95% in [Link], Winmart, and even in supermarket
systems of foreign enterprises such as AEON, Mega Market, and Big C, the
percentage of Vietnamese products accounts for 60% to 96% (BCTVN, 2021)
Economic
Page 03
MARKETING ENVIRONMENT
MACRO ENVIRONMENT
Page 04
MARKETING ENVIRONMENT
MICRO ENVIRONMENT
COMPETITORS
MARKETING INTERMEDIARIES
Physical Distribution Firms: They have worked with Lever Haso and Lever
Viso in VietNam since 1995 and became a joint venture in producing, and
distributing high-quality home and personal products. They also use
available materials in small local businesses to reduce costs and shipping
costs. They want to ensure that their products can be delivered to
everywhere in VietNam.
Page 05
MARKETING ENVIRONMENT
MICRO ENVIRONMENT
SUPPLIERS
Sunlight has been a part of Unilever since 1995 and Unilever invested over
300 million USD to construct factories in Ho Chi Minh and Bac Ninh.
Unilever also has a network consisting of about 2000 SMEs in VietNam as
suppliers. As a result, 35 million products of this company were consumed
per day
CONSUMERS
Page 06
SEGMENTATION
Page 07
TARGETING
Criterion 2: Criterion 3:
Criterion 1:
Attractivenes Enterprise
Group Size and growth of the
s of market goals and
market segment
structure capabilities
There are
Large in scale, especially in
many
developing countries with
businesses
young populations.
targeting
Young Teenagers are becoming a
young people Suitable
(18-24) dynamic consumer
with low
segment with a market that
incomes such
caters to consumer culture,
as My Hao, Lix,
sports and entertainment.
...
Increasing significantly as
the populations of
Above In this market
developing countries age.
Middle segment, there
This segment has special Suitable
Age are quite a few
demand in health care and
(>45) businesses.
food products and
services.
Page 08
POSITIONING
Page 09
4Ps OF SUNLIGHT
PRODUCT
Sunlight has a wide range of products with Lemon, Lemon + Mint, Matcha,
Natural, Cherry Blossom & Grapefruit
Most products of Sunlight dishwashing liquid remove slimy or sticky
substances effectively. However, Diversified products provide different
benefits:
Lemon + Mint: Better at removing bacterias that cause smelly smell,
Natural scent: Safer to use and less damaging to hands and also use
substances that are used in spas which will help smoothen your hand
Lemon: Best to remove greasy dishes
Cherry Blossom & Grapefruit: It has a calming and light scent while
protecting your hands and family’s health
Matcha: Best for extra difficult smells that are hard to remove such as
shrimp paste, garlic, fish sauce,...
Moreover, Sunlight uses recyclable plastic and environmentally friendly for
packaging. Unilever (Sunlight’s mother company) is starting to use
RAFNXT+ materials (which is a sustainable and carbon-free material) to
produce its packaging -> Reduce its carbon footprint and help climate
change. (aim to have its carbon footprint 2030)
PRICE
Sunlight has applied a pricing strategy neutral for the their product.
Applying a neutral price strategy, also means that Sunlight decided not to
use price to gain market share, they use other tools to compete. Sunlight
has decided to focus on quality factors to compete with competitors.
When comparing the product, in addition to the core value of cleaning
dishes faster, Sunlight realized that it did not possess another outstanding
physical benefit. Understanding that, the brand decided to change the
next P in the marketing mix model - Product: 100% plant-based cleaning
ingredients. With this change, Sunlight has added a special benefit of
being soft for the hands.
For 400g bottle: VND 18.000-22.000
For 750g bottle: VND 30.000-35.000
For 3,6kg bottle/bag: VND 100.000-120.000
Page 10
4Ps OF SUNLIGHT
PLACE
PROMOTION
Page 11
SWOT
STRENGTH WEAKNESS
Page 12
MAIN ISSUE
A persistent issue for Sunlight in Vietnam is the uneven focus on its various
dishwashing liquid products. This has led to a situation where consumers
are primarily aware of Sunlight's lemon-scented dishwashing liquid, while
other product variants receive less attention. Consequently, some of
Sunlight's potentially promising dishwashing liquids, such as Sunlight Mem
Diu, have not gained significant traction. This issue can be attributed to
Sunlight's unequal promotional strategies in Vietnam.
MAIN
FOCUS
DATA ANALYSIS
Page 13
MARKETING OBJECTIVES
Change
customer‘s
mindset
Improve
customer
awareness
Protect the
environment
Achieve
opportunities
Page 14
TARGET AUDIENCE
Criteria Description
Geography
City/province Ho Chi Minh City, Hanoi City
Demographics
Age 18-25
Gender Male and female
Household size Living alone, living with roommates or small families
Income Low to middle income
Occupation Students, office workers, salespersons, etc.
Psychographics
Needs Remove grease
Wants Convenient to use, affordable, environmentally friendly
Interests Well-known brands, attractive packaging
Values Care about health, environment, and price
Lifestyle Independent, dynamic, like to explore new things.
Behavioral
Purchasing channels Online and in-store purchases
Purchase frequency Purchase dishwashing liquid 1-2 times/month
Brand loyalty Generally low
Page 15
MARKETING STRATEGIES
PRODUCT
Packaging: Similar type of bottle with other Sunlight bottle products; filled
with pink liquid; packaging designed using cherry blossom and grapefruit
elements; product’s name: “Mềm dịu cho da”
Safe for hands, does not cause dryness or roughness, tested and certified
by the Central Dermatology Hospital.
Directions: Pour directly onto a wet dishwashing sponge. Gently squeeze the
sponge to create lather and wash dishes. Rinse dishes thoroughly with
water.
Storage: Store in a cool, dry place. Avoid direct sunlight. Warning: Do not
ingest. Keep out of reach of children. If the solution gets in your eyes, rinse
with clean water. If needed, seek medical attention.
Page 16
MARKETING STRATEGIES
PRICE
The 750ml bottle will be priced between 30,000 and 40,000 VND per
product. Sunlight should continue to maintain competitive prices to
attract customers and compete effectively with other similar products.
Providing product variants at different prices to serve different customer
segments would be a smart strategy.
Sunlight also cannot set penetration pricing because at this time the
product Sunlight dishwashing liquid with grapefruit and cherry blossom
scent, soft and gentle on the skin, has not been recognized and evaluated
by buyers for its quality. When customers cannot evaluate product quality
before purchasing, they may infer low quality and therefore set prices low.
=> Applying a neutral price strategy, also means that Sunlight decided not
to use price to gain market share, they use other tools to compete.
Sunlight has decided to focus on quality factors to compete with
competitors. When comparing the product, in addition to the core value of
cleaning dishes faster, Sunlight realized that it did not possess another
outstanding physical benefit. Understanding that, the brand decided to
change the next P in the marketing mix model - Product: 100% plant-
based cleaning ingredients. With this change, Sunlight has added a
special benefit of being soft for the hands.
Page 17
MARKETING STRATEGIES
PLACE
For the first two month, we focus on improving customer awareness about
SUNLIGHT MỀM DỊU. To do that, we go on with our distribution channels as
we have always implemented. Besides, we will persuade our wholesalers
and retailers to purchase a huge amount of products by promising them
that we will provide promotion to make customers have knowledge about
SUNLIGHT MỀM DỊU. We also have discounts for those who own a large
amount of products. Secondly, our staff from SUNLIGHT will come to
retailers’ stores to make sure SUNLIGHT MỀM DỊU can be observed by the
customers.
For the second month, we will affiliate on TIKTOK Channel to improve the
awareness of the product, and is also the first step for customers to buy
SUNLIGHT MỀM DỊU. For the last two weeks of this month, we collaborate
with PewPew for selling our product SUNLIGHT MỀM DỊU. We also improve
our virtual selling stores like Shopee, Lazada,...
Finally, we develop selling product through malls for the last month.
Page 18
MARKETING STRATEGIES
PROMOTION
Advertising
Sales Promotion
Page 19
MARKETING STRATEGIES
PROMOTION
Personal Selling
Public Relations
To enhance the campaign's reach and brand image, media relations will
be crucial. The PR efforts will be divided into stages: During Phase 1, the
issues will be highlighted through PR posts, emphasizing the importance of
"using natural products." Following this, in Phase 2, the brand will
collaborate with media outlets such as Channel 14, Dan Tri, and
Vnexpress, publishing interviews with housewives, young individuals, and
families, showcasing their perspectives on organic products and their
experiences with Sunlight's natural dishwashing liquid.
Page 20
MARKETING STRATEGIES
PROMOTION
Public Relations
We will place giant Sunlight Mem Diu washing liquid bottle models in parks,
malls, and tourist spots to encourage people to take photos. This boosts
brand awareness and visibility while sparking discussions about our
products. We're also teaming up with influencers and celebrities to check
in, take photos, and share them on social media for greater engagement.
Participants can win prizes at our photo booth by checking in with
hashtags, sponsored by Unilever. Plus, there's a dart game where you can
win Sunlight Pink products, vouchers, and more.
Page 21
GANTT CHART
Page 22
GANTT CHART
Page 23
GANTT CHART
Page 24
RESOURCE ALLOCATION
Person In
No. Function JD
Charge
SEO
3 Marketing Technical, data analysis skills
Specialist
Page 25
BUDGETING
Person
Category Price Total
/piece
PewPew 1 60.000.000
Cherry Blossom
2 70.000.000
model
Hashtag 10 2.000.000
Gift 50 5.000.000
Max
Other decor things 50.000.000
50
Max
Other equipment 50.000.000
30
Page 26
BUDGETING
Director&Producer 50.000.000
Script 7.000.000
Place 40.000.000
Makeup&Clothes 25.000.000
262.000.000
Sound&Light 20.000.000
TVC (not include
Facilities 25.000.000
actor)
Assistant 25.000.000
Food 10.000.000
Model 60.000.000
Technology and
70.000.000
equipment
Staff 30.000.000
Decorations 40.000.000
TOTAL:
[Link]
Page 27
RISK MANAGEMENT
Page 28
THANKS
FOR
READING!