Quality Healthcare Seating Products
Operating Instructions
and Service Manual
ALL “OVERNIGHTER” SLEEPER CHAIRS
CONTENTS
ITEM PAGE
Contents 1
Warranty Confirmation Form 2
Special notes 3
Chair capacity information 4
Receiving new chairs 5
New chair inspection 5
To report damage 5
Return authorization 5
Storage 5
General cleaning precautions 6,7
General Cleaning - vinyl 6
General Infection control – vinyl 7
Warranty procedure 8
Service information 9
Serial number 9
Parts identification 9
Service Parts Form 10
Information specific to the overnighter and loveseat 11-17
Overnighter and Loveseat Operating instructions: upright to chaise 12
Overnighter and Loveseat Operating instructions: upright to lay-down 13
Overnighter and Loveseat: Schematics, large assemblies 14
Overnighter and Loveseat: Schematics, back assembly 15
Overnighter and Loveseat: Schematics, seat base assembly 16
Overnighter and Loveseat: Parts list 17
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Warranty Confirmation Form
It is very important to Champion that our customers review all the materials in the In-Service
package they receive. In particular, we strongly advise that everyone using our products (medical
staff, patients, technicians, cleaning crew, etc.) review the In-Service DVD (approximately 12
minutes in length).
Please complete the following information, certifying that those individuals using the Champion
products understand their proper use, after reviewing the materials and watching the video.
Clinic or Company Name
Street Address
AFFIX LABEL HERE
City/State/Zip
Signature/Print Name & Title
Date
By reviewing the In-Service materials provided, you increase the useful life of the products by
helping to prevent their improper use, which may lead to premature damage and wear. You are also
helping to validate your warranty, as warranties cover material and workmanship failures, not
misuse or abuse. Use these In-Service tools for new employees and as a “refresher” for current
employees.
Please fax this document to the Customer Service Department at 574-293-5760, and thank you for
your cooperation.
NOTE: Not all chair functions, options and/or accessories are covered in the CD.
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WELCOME!
Champion Manufacturing, Inc. would like to thank you for selecting our products. We take great
care in making certain that our products leave the factory in flawless condition. Our products are
properly packaged to arrive in that same condition. We look forward to your enjoying many years
of good service from these products.
SPECIAL NOTES
WARNING/ CAUTION These terms refer to actions that may result in injury to your
patient or staff member and/ or damage to your product. Damage caused by improper operation
of your chair is not covered by your warranty.
Familiarize yourself and your staff with the operation of this product by reviewing the operating
instructions in this manual. If you have any questions regarding the operation of this product
please call our Customer Service Department at 800-998-5018.
NOTE: The information contained in this document is subject to change without notice.
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CHAIR CAPACITY INFORMATION
OVERNIGHTER SLEEPER:
526 series: 300 lbs.
OVERNIGHTER LOVESEAT:
527 series: 300 lbs./side
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RECEIVING NEW CHAIRS
CAUTION: New chair inspection must be done by someone who has read the
operator’s manual and understands the instruction pages. Improper operation of the
chair may damage the chair and void your warranty.
New chair inspection
1. Remove all packing material including foam wrap and poly bag. If desired, the bag may
be replaced after examination.
2. Examine chair surfaces for damage.
3. Operate all chair functions and options. This may include casters and chair positions.
Do this immediately upon receipt of your chairs.
To report damage
1. If the freight carrier is still at your location (it is your right to hold the freight carrier
while you thoroughly inspect your delivery), note any damage on the bill of lading. Be
sure to keep shipping cartons, pallets and other shipping materials to prove damage to
the freight carrier. It is also important to save an undamaged carton and pallet in case
the chair must be returned to the factory.
2. Call Champion’s customer service immediately to report the damage: 800-998-5018.
3. All claims must be filed by the consignee and reported to Champion Manufacturing, Inc.
within 5 days of receipt of the shipment.
Return authorization
1. Champion customer service must authorize all returns. Champion customer service will
issue a return authorization number by fax or email. The customer does have the right
to refuse any damaged chair from the carrier at the time of delivery.
2. All returns must be sent prepaid by the sender with the exception of provable shipping
damage.
Storage
1. Cover chair and store in a dry area.
2. DO NOT place objects on top of the chair that may damage the vinyl.
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GENERAL CLEANING PRECAUTIONS
WARNING: When solvent type cleaners are being used, care should be exercised.
KEEP AWAY from fire or flame and use in a well ventilated area.
CAUTION: High pressure wash or “hosing down” chairs is not recommended.
CAUTION: Use of vinyl “conditioners” or “protectants” is not recommended. Vinyl
“conditioner” or “protectants” can cause plasticizers to migrate out of the vinyl
causing it to become embrittled. This will prematurely age your vinyl and is not
covered under warranty.
Some institutional cleaners or disinfectants may cause discoloration of the vinyl. Use of cleaners,
other than those recommended by the vinyl manufacturer, is at the clinics own risk. Follow the
vinyl manufacturer’s cleaning recommendations. Certain medications may produce a
metabolite in the patient’s perspiration which can stain or discolor fabric. If you have any
questions, please call Champion’s Customer Service Department at 800-998-5018 with the serial
number from your chair. The serial number can be found on the frame base, on the back, to the
left hand side.
GENERAL CLEANING – VINYL
IMPORTANT: For specific cleaning instructions, please see manufacturer’s cleaning
instructions included in the Vinyl Cleaning Instructions also on this in-service disk.
Champion chairs are constructed of various vinyls; depending upon the customer’s preference.
Each vinyl manufacturer has a cleaning process that they endorse for their product. Each
manufacturer produces their product with a protective finish to help keep staining agents from
penetrating the vinyl and becoming a permanent stain. It is always important to remove a
spill as soon as possible after it happens, as this reduces the possibility that the stain
will penetrate the protective coating and migrate into the vinyl, becoming a
permanent stain.
All manufacturers recommend a process of several different steps for cleaning their vinyl. It is
especially important to use all steps, in order, when working on a complex spill (one that has
several different potential staining agents).
BEGIN by cleaning with a non-abrasive, all purpose household cleaner using a soft cloth or damp
sponge. Rinse with clean water.
Follow with solvent type cleaner using a soft bristle brush or soft cloth. Use at full strength.
Follow with a clean water rinse and pat dry.
CAUTION: Limit use of strong active solvent cleaners per manufacturer’s
instructions; unlimited use may remove the protective finish on the material
NEXT use strong active solvent cleaners. This may be used with a soft cloth, again limit use
per manufacturer’s instruction; unlimited use may remove the protective finish. This
cleaner should be followed with a clean water rinse.
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GENERAL INFECTION CONTROL - VINYL
Note: Infection control standards are the responsibility of the facility. Bleach solution
recommendations from a vinyl manufacturer are not intended to supersede the facility’s infection
control standards. Information from the vinyl manufacturer is meant to establish an upper limit
beyond which damage might occur.
WARNING: NEVER mix ammonia, or a cleaner with ammonia, with bleach as
dangerous compounds may result.
CAUTION: Do not use an iodine based solution since vinyl is an iodinophil material
and will stain under this condition. If a solution other than a bleach solution is used
and you are uncertain if it is iodine based, please test on a hidden portion (bottom
back flap) of the vinyl.
All vinyl manufacturers recommend use of bleach and water as a disinfectant. For standards
specific to your particular vinyl, consult your vinyl cleaning instructions located in a separate file on
this disk. For your disinfection standard consult your facility’s standard. For maximum allowable
bleach concentration consult information specific to the vinyl your chair is upholstered with per the
manufacturer’s cleaning instructions.
If you are using disinfection agents other than bleach and water; do not hesitate to call
Champion’s Customer Service for assistance in determining whether there may be any concerns
about that agent and the vinyl that you have chosen.
For any upholstery that is not Champion approved, the facility is responsible for
obtaining cleaning instructions on that specific covering. This would include all COM
(Customers Own Material) or Custom vinyls.
If you do not know what vinyl your recliner is upholstered in, call Champion’s
Customer Service 800-998-5018 with the serial number of your chair to obtain
assistance.
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WARRANTY PROCEDURE
File a Warranty Claim
Calling customer service may institute a warranty claim. At that time you will be asked to provide:
● your name and facility name
● your phone, fax number, email address
● the serial number of your product, and
● the nature of your problem
Having the above information available at the time that you call will speed the process. In order
to provide prompt accurate service it may be necessary to request further information about the
chair function to accurately define the problem.
Warranty Coverage
Your coverage is per the Champion warranty. A copy of the current warranty was provided with
this manual for your convenience. Please read this document.
Warranty Does Not Apply If:
● Repairs have been made that were not authorized or under the
direction of Champion Manufacturing, Inc.’s service department.
● Required repairs are due to normal wear and tear.
● Product has been abused, improperly used or maintained.
● Alterations have been made to the chair.
● Improper cleaning agents have been used.
Whether your claim is covered under warranty may not always be determined at the time of your
call. Where the possibility of improper use exists, a determination will be made upon receipt of
damaged components or product. In these cases components or product will be shipped with the
express understanding that if damage is not covered by warranty all costs are the
responsibility of your facility.
Note: Shipping charges are not covered under warranty with the exception of provable shipping
damage.
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SERVICE INFORMATION
The mission of the Service Department is to get your chair up and running as quickly as possible.
It is critical that the Service Department know what product you have, and exactly what is wrong
with the product. If you have questions or problems, you should never hesitate to call for
assistance: 800-998-5018.
The most timely and cost effective way for your chair to be repaired is for the Service Department
to work with your maintenance department or equipment technician.
Determining the Problem
What is wrong with the chair should be determined by troubleshooting. The Service Department
will assist you with this by asking you questions about the chair function.
Serial Number
The chair serial number identifies the precise configuration of your chair; this is critical to receiving
correct components and instructions. This number is required to process your request.
On the standard overnighter sleeper: to find your serial number, go to back under lower left
flap, separate the hook and loop fastener to see the serial number.
On the overnighter loveseat: to find your serial number , go to back under lower left flap,
separate the hook and loop fastener to see the serial number.
PARTS IDENTIFICATION
To identify worn or damaged components please refer to appropriate product schematics.
To obtain repair part numbers refer to the parts listing key using the schematics page and item
number and please call Champion Manufacturing at 800-998-5018 for assistance.
Parts orders may be placed by using the convenient fax order form in this manual or by calling
Customer Service at 800-998-5018.
When placing an order by phone you will be asked to provide:
● your name and facility name
● your phone, fax number, email address
● the serial number of your product, and
● the nature of your problem
Having the above information available at the time you call will expedite the process. In order to
provide prompt, accurate service it may be necessary to request further information about the
chair function to accurately define the problem.
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SERVICE PARTS FORM
Please duplicate form for use
Ship to: Shipping instructions:
Facility:______________________________ Ground: ______
Address:______________________________ 3rd day: _______
______________________________ 2nd day: _______
City: ___________________ State_____ Zip________ Next day: _____
Telephone: (_____) _____ / _________ Fax : (_____) _____ / _________
Reminder: if no shipping choice is made, the least expensive way will be used.
Bill to:
Facility:______________________________
Address:______________________________
______________________________
City:____________________ State_____ Zip_________
Order placed by: Purchase order #: ______________
Name:________________________________ No order will be processed
Phone: (_____) _____ / _______ Ext.: ______ without a P.O. & SN number.
Email:_____________________________________
Model number: _________________________ Serial number: _________________
Part number Page no. / part no. Quantity
Champion Manufacturing, Inc.
2601 Industrial Parkway
Elkhart, IN 46516
Phone: 800-998-5018 fax: 574-293-5760
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INFORMATION SPECIFIC TO THE OVERNIGHTER AND LOVESEAT
Overnighter
Overnighter Loveseat
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OVERNIGHTER PARTS
LIST
PG/PART DESCRIPTION PG/PART DESCRIPTION
14-A BACK PILLOW ASSEMBLY 15-H #8 X 1 SELF TAPING SCREW
14-B NYLON LOCK NUT 5/16 X 18 15-I RECIEVER FOR FASTENER
COVER
14-C LUBRICATING WASHER 15-J BACK FABRIC PANEL
14-D 5/16 X 18 X 1" HEX BOLT 15-K #8 X 1" SELF TAPING SCREW
14-E ARM ASM.; SPECIFY LH, 15-L BUMPER, BACK KICK OUT
SHOWN,
OR RH 15-M 5/16 X 18 X 1" HEX BOLT
14-F ARM BOTTOM MOUNT SCREWS, 15-N LUBRICATING WASHER
# 8 X 1 1/2 15-O 5/ 16 X 18 NYLON HEX NUT
14-G CASTER WASHER
14-H REAR LOCKING CASTER
14-I FRONT SWIVEL CASTER
14-J SPACER
14-K 5/16 X 18 X 1 1/2" HEX BOLT
14-L ARM MOUNT SCREW
14-M FRAME BASE
14-N BASE INSERT
14-O SEAT BASE PULL-OUT ASM. 16-A SEAT BASE ASSEMBLY
14-P SEAT CUSHION ASSEMBLY 16-A1 SEAT BASE COVER
14-Q SEAT CUSHION COVER ONLY (NOT SHOWN)
14-R SEAT FOAM ONLY (NOT SHOWN) 16-A2 SEAT BASE FOAM (NOT
SHOWN)
16-B SEAT BASE FRAME
15-A BACK PILLOW ASSEMBLY 16-C 5/16 X 18 X 3/4" HEX BOLT
15-A1 BACK PILLOW COVER ONLY 16-D LUBRICATING WASHER
(NOT SHOWN) 16-E 5/16 X 18 NYLON LOCK NUT
15-A2 BACK PILLOW FOAM ONLY 16-F PULL-OUT LEVER
(NOT SHOWN) 16-G 1/4 X 20 HEX NUT
15-B BACK FRAME ASSEMBLY 16-H 1/4" SPLIT LOCKING WASHER
15-C FOAM: TOP STRIP 16-I 1/4" FLAT WASHER
15-D OUTSIDE BACK UPHOLSTERED 16-J PULL STRAP
ASM.
15-E #8 X 1 1/2" SELF TAPING SCREW 16-K SEAT BASE FACE BOARD
ASM.
15-F BACK KICK-OUT UPH. COVER 16-L GLIDE, FRONT LEG
15-G SNAP CAP FASTENER COVER 16-M LEG SET, FRT. FACE BOARD
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