SOP for COMPUTER The Trust School
lABORATORIES USAGE
The Trust School
Policies for Computer Labs Usage
Contents:
1 PURCHASING OF IT EQUIPMENT...........................................................................................2
1.1 TASKS........................................................................................................................................2
1.1.1 PURPOSE...................................................................................................................................2
1.1.2 INITIATION OF PROCESS......................................................................................................2
1.1.3 RESPONSIBILITY & ACCOUNTABILITY..............................................................................2
2 INSTALLATION, CONFIGURATION & MAINTENANCE OF IT EQUIPMENT...................3
2.1 TASKS............................................................................................................................................3
2.1.1 PURPOSE...................................................................................................................................3
2.1.2 INITIATION OF PROCESS......................................................................................................3
2.1.3 RESPONSIBILITY & ACCOUNTABILITY..............................................................................3
3 MAINTENANCE OF TEDDS NETWORK.................................................................................4
3.1 TASKS........................................................................................................................................4
4 BACKUP AND RECOVERY........................................................................................................4
4.1 TASKS............................................................................................................................................4
5 TEDDS MIS SYSTEM..................................................................................................................4
5.1 TASKS............................................................................................................................................4
6 MAINTENANCE OF TEDDS DOMAIN AND HOSTING........................................................4
6.1 TASKS............................................................................................................................................4
7 MAINTENANCE OF TEDDS WEBSITES AND FACEBOOK PAGE.....................................4
7.1 TASKS............................................................................................................................................4
8 MAINTENANCE OF BIOMETRIC ATTENDANCE MACHINES............................................5
8.1 TASKS............................................................................................................................................5
9 CREATION AND DISTRIBUTION OF STUDENT ID AND EMPLOYEE ID CARDS.........5
9.1 TASKS............................................................................................................................................5
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The Trust School
Policies for Computer Labs Usage
1 RESPONSIBILITY OF COMPUTER LABS
1.1 TASKS
Maintenance of Computer Labs
Safety and Security of Computer Labs
1.1.1 PURPOSE
The purpose of this policy is to document the steps involved in maintenance, safety
and security of computer labs in campuses.
1.1.2 INITIATION OF PROCESS
Computer teacher is the in-charge of computer labs and network administrator is
working under the supervision of computer teacher.
All keys of computer labs are
1.1.3 RESPONSIBILITY & ACCOUNTABILITY
All IT Staff are required to work with extreme care and honesty while assessing,
recommending and especially negotiating with vendors on IT equipment rates.
2 INSTALLATION, CONFIGURATION & MAINTENANCE OF IT
EQUIPMENT
2.1 TASKS
Server Machines Configuration and Maintenance
Computers Installation and Configuration
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The Trust School
Policies for Computer Labs Usage
2.1.1 PURPOSE
The purpose of this policy is to document the processes and rights involved in
Configuration, Maintenance and Installation of IT equipment.
2.1.2 INITIATION OF PROCESS
After verification of IT equipment, IT department make Hand Over Note on specific
format with all necessary details of equipment. IT staff make an arrangement of
installation and configuration of equipment under their supervision. IT department
also take care about the safety of these equipment.
2.1.3 RESPONSIBILITY & ACCOUNTABILITY
IT Staff are required to work with extreme care and diligence while installation,
configuration and maintenance of IT equipment for long term usability.
3 MAINTENANCE OF TEDDS NETWORK
3.1 TASKS
Maintenance of Network (LAN & WAN)
Networking Extensions and Troubleshooting
24/7 Availability of Internet Connection
4 BACKUP AND RECOVERY
4.1 TASKS
Backup of MIS System
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The Trust School
Policies for Computer Labs Usage
Backup of Users files located on Server
Backup of Emails data
Recovery of MIS Data, Users files and Emails data if needed.
5 TEDDS MIS SYSTEM
5.1 TASKS
24/7 Availability of MIS Server
Analysis, Testing and implementation of new requirements in MIS system.
Creation and Maintenance of MIS Logins.
New and Existing Staff Training sessions regarding MIS
Verification of New Employee data in MIS System
Monthly Payroll Term Creation
Monthly Fee Billing Term Creation Campus wise
Class Promotions of all Campuses Annually
Collecting MIS Issues from End Users
Reporting MIS Issues to Software Consultant and get the solution.
6 MAINTENANCE OF TEDDS DOMAIN AND HOSTING
6.1 TASKS
Addition and Renewal of Domain Hosting and registration
Creation and Maintenance of TEDDS Email addresses.
7 MAINTENANCE OF TEDDS WEBSITES AND FACEBOOK PAGE
7.1 TASKS
Maintenance of ‘The Trust School’ and ‘Brain of Lahore’ websites
Creation and Maintenance of ‘The Trust School/TEDDS’ Facebook page
8 MAINTENANCE OF BIOMETRIC ATTENDANCE MACHINES
8.1 TASKS
Installation, Configuration and Maintenance of Biometric attendance
machines
Collecting data from all Biometric attendance machines twice a day
Training of authorized staff of campuses regarding Biometric attendance
machines
9 CREATION AND DISTRIBUTION OF STUDENT ID AND
EMPLOYEE ID CARDS
9.1 TASKS
Creation and Distribution of Student ID cards
Creation and Distribution of Employee ID cards
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The Trust School
Policies for Computer Labs Usage
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