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STUDENTS
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Short answer questions.
Knowledge and application.
1 What do you understand by the term ‘motivation’?
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2 Outline the main findings of Mayo’s Hawthorne research.
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3 Explain why studying human needs is believed to be an important part of motivation theory.
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4 Give an example of how an individual can revert to a lower level of Maslow’s hierarchy of
human needs.
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5 Consider two different levels of Maslow’s hierarchy. Explain how these could be satisfied at
work.
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6 Differentiate clearly, using examples, between Herzberg’s motivators and hygiene factors.
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7 Why did Herzberg consider it important to differentiate between ‘movement’ and
‘motivation’?
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8 Outline the three key features of job enrichment.
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9 Why did McClelland believe that achievement was so important to motivation?
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10 Outline the differences between content and process motivation theories.
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11 Explain how the payment of a fixed monthly salary could help to satisfy some of the needs
identified in Maslow’s hierarchy.
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12 Explain to the directors of a private limited company the advantages and disadvantages of
introducing a profit-sharing system for the workforce.
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13 Should performance-related pay should be introduced for the teachers in your school?
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14 Distinguish between job rotation and job enrichment.
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15 Explain two benefits to workers from being organized into teams.
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16 How might business culture influence the motivational methods adopted by managers?
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20 ‘Money is the most important factor motivating workers today.’ Discuss this statement, with
reference to motivational theories you are aware of.
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END.
