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Case Type

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Kajal Sharma
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12 views2 pages

Case Type

Uploaded by

Kajal Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Case Type

Parent case wait to all child cases to be completed

the parent case been waiting for the

child cases to get resolved maybe one or

more child cases to get resolved are to

9.6 Case workflow dependency | Pause and resume case processing and
Wait types

Add Automation shape->Wait Shape->wait type->(Case Dependency,


Timer)

Case Dependency-

Wait for all child cased to be resolved

For unchecked- we can wait for all or particular case type on a particular
statis or to be resolved

Also there is a checkbox of having consider status after wait begins

Users can choose to continue process

Timer-

Set date/time interval -yr,month,week,dats,hours,minutes

Reference datetime -select datetime property

If u r going through flow then u will get a extra option in Advance

Advance wait options-

Assigned to workbasket, Harness name, instruction and service level

Pc_assigned workbasket table


Hw can I acess this basket -

Relation between operator and workbasket

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