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How-To Guide: Advanced Returns Management

with embedded EWM in S/4HANA
DOCUMENT HISTORY
Document Version Description

1.0 First official release of this guide

2
CONTENTS
1 SCENARIO: ADVANCED RETURNS MANAGEMENT ........................................................................... 3
1.1Prerequisites ......................................................................................................................................... 3
1.2Abbreviations ........................................................................................................................................ 3
1.3Process ................................................................................................................................................. 4
2 CONFIGURATION.................................................................................................................................. 5
2.1Configuration of deliveries for inbound and outbound processes in LE ........................................... 5
3 CONFIGURATION OF ARM PROCESS IN SAP EWM ........................................................................... 6
3.1.1 Delivery type mapping between LE and EWM ............................ 6
3.1.2 Define and Activate Warehouse-Dependent IOTs ......................20
3.1.3 Define Warehouse Process Type ..............................................20
3.1.4 Determine Warehouse Process Type ........................................21
3.2Configuration of Stock Removal Strategy ..........................................................................................21
3.2.1 Specify Storage Type Search Sequence ...................................21
3.2.2 Determine Storage Type Search Sequence for Stock Removal..22
3.2.3 Optimization of Access Strategies for Storage Type Determination
in Stock Removal 22
3.3Configuration of Stock Determination ................................................................................................22
3.3.1 Maintain Stock Determination Groups........................................22
3.3.2 Configure Stock Determination ..................................................23
4 TEST CASES: ADVANCED RETURNS MANAGEMENT ......................................................................23
4.1Test Case 1: Follow Up Activity 0011 Transfer to Free Available Stock ............................................24
4.2Test Case 2: Follow Up Activity 0012 Transfer to Scrap ....................................................................26
5 TEST CASE 3: FOLLOW UP ACTIVITY 0004 SHIP TO OTHER PLANT ...............................................27
5.1Test Case 4: Follow Up Activity 0005 Ship to vendor.........................................................................28
5.2Test Case 5: Follow Up Activity 0016 In-House Repair ......................................................................30
5.3Test Case 6: Follow Up Activity 0021 Send Back to Customer ..........................................................31
5.4Test Case 7: Follow Up Activity 0031 No Further Activities...............................................................32
5.5Test Case 8: Split Items with different Follow-Up Activities ..............................................................33

1 Scenario: Advanced Returns Management

This document describes Customizing settings required to integrate relevant warehouse processes in SAP
Extended Warehouse Management (SAP EWM) with Advanced Returns Management (ARM) in SAP
Enterprise Resource Planning (SAP ERP). Relevant warehouse processes comprise for instance the goods
receipt processing of returns deliveries, the inspection of returned materials, and goods issue processing in
case of vendor or store returns.

1.1 PREREQUISITES
You have implemented in S/4HANA scope item Customer Returns (BKP). This scope item deals with the
customer return scenario including product inspection, logistical follow-up processing and customer
compensation.

1.2 ABBREVIATIONS
ARM: Advanced Returns Management
ERP: Enterprise Resource Planning
EWM: Extended Warehouse Management
LE: Logistics Execution
rSTO: returns Stock Transport Order
SD: Sales and Distribution

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1.3 PROCESS
The typical business process for returns to seller runs as follows:
Returns Inspection for EWM embedded in S/4 HANA - Example:
Inspection ok and transfer to free available stock
Physical Activity System Activity
Step 1
The Returns and Refund Clerk creates a
Create customer returns returns order with specific data
order (SD)

Step 2
Check returns delivery The system creates a returns delivery with
reference to the returns order
(LE)

Step 3
Post goods receipt The carrier arrives with the returned goods The warehouse clerk checks the inbound
delivery
(EWM)

The truck driver hands over the according

The warehouse clerk posts the goods
documents
receipt for the returns delivery

Step 4
Perform material inspection The receiving specialist carries out the material The receiving specialist enters material
(ERP) inspection inspection and selects follow up activity:
transfer to available stock

Step 5
The system creates an outbound delivery for
Valuation posting (ERP/EWM)
valuation Goods Movement and distributes it
to EWM

The system executes the posting change to

remove the sales order reference from the
physical stock

Step 6
The system creates a posting change to
Check posting change from transfer from blocked to free available stock
blocked to free available stock and distributes it to EWM
(ERP/EWM)
The system automatically posts the blocked
stock for the returns item to free available
stock

Figure 1: Swimlane of typical business process for returns to seller

1. Create customer returns order (ERP)

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 The returns and refund clerk creates a returns order with reference to an existing sales order or
billing document (invoice) or without any reference.
2. Check returns delivery (ERP)
To receive the materials into a company location, the system automatically creates a returns delivery
with reference to the returns order. On an EWM managed storage location the system distributes the
returns delivery to EWM.
3. Check inbound delivery and post goods receipt (EWM)
The warehouse clerk checks the inbound delivery and posts the goods receipt for the returns
delivery.
4. Perform material inspection (ERP)
The material inspection takes place after the returned goods have been received in the warehouse.
The further handling of the returned goods is decided.
The receiving specialist enters the inspection results and triggers the corresponding follow-up activity
e.g. the returned goods are ok and as follow-up action the goods are posted to free available stock
and are put away.
5. Valuation posting (ERP)
Step occurs when Refund Control has value “R By Credit Memo Request”.
After triggering the follow-up action to transfer to free available stock the system creates an
outbound delivery for valuation goods movement. On an EWM storage location the system
distributes a posting change to EWM for removing the sales order reference i.e. the reference to the
returns order from the stock. It means the stock goes over into the ownership of the warehouse.
6. Check posting change from blocked to free available stock (EWM)
The system automatically posts the blocked stock for the returns item to free available stock.
7. Check returns overview (ERP)
The returns and refund clerk checks that expected documents have been created.
8. Create putaway warehouse tasks (EWM)
The warehouse clerk creates for free available stock on the storage bin of the material inspection
manually ad-hoc warehouse tasks for putaway.
9. Confirm final putaway (EWM)
The warehouse operative gets the warehouse order assigned and confirms the warehouse task.

2 Configuration
2.1 CONFIGURATION OF DELIVERIES FOR INBOUND AND
OUTBOUND PROCESSES IN LE

In this section, the prerequisite delivery types in LE (Logistics Execution) are presented with the associated
delivery types and item types.

Overview of relevant “explicit” deliveries

• Returns delivery
• Outbound delivery for vendor returns
• Outbound delivery for enhanced store returns
• Inbound delivery for enhanced store returns
• Outbound delivery to send back material to customer
• Inbound delivery for receiving replacements from a vendor

Relevant Customizing activities

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The following Customizing activities are relevant to configure deliveries. Among those the corresponding
Delivery Types, as well as the Item Types for the prerequisite delivery types can be found:
• Choose Customizing activity Logistics Execution → Shipping → Deliveries → Define Delivery Types to
define delivery types.
• Choose Customizing activity Sales and Distribution → Sales → Sales Documents → Sales Document
Item → Define Item Categories to define item categories first in Customizing for Sales.
• Choose Customizing activity Logistics Execution → Shipping → Deliveries → Define Item Categories
for Deliveries to define item categories for deliveries. In this step you choose the item categories you
have defined in Customizing for Sales and you add the delivery relevant information for the item
categories.
• Choose Customizing activity Logistics Execution → Shipping → Deliveries → Define Item Category
Determination in Deliveries to assign item categories to delivery types.

Deliveries

„Explicit“ Delivery Delivery Item Category

Type

Returns Delivery LR2 REN2

Counter Returns LR2 REN2
Outbound Delivery for vendor returns RL RLN
Outbound Delivery for enhanced store returns LLR NLLR
Inbound delivery for enhanced store returns ELR, ECR ELLR, ELCR

Outbound delivery to send back material to customer LO2 DLN3

Inbound delivery for receiving replacements from a vendor EL ELN

3 Configuration of ARM process in SAP EWM

3.1.1 DELIVERY TYPE MAPPING BETWEEN LE AND EWM
[Link] OVERVIEW
In this section, the prerequisite delivery types for ERP (Logistics Execution) are presented with the
corresponding mapping in SAP EWM.

„Explicit“ Delivery Delivery Item Initiator Document Item Type

Type Category Code Type (EWM)
(ERP) (ERP) (EWM)
Returns Delivery LR2 REN2 ARD INB ICR
Counter Returns LR2 REN2 ACR IRPR IRPR
Inbound Delivery for ELR ELLR ARS INB IRTR
Return Transfer
Replacement from EL ELN ARR INB IDLV
Vendor
Outbound Delivery LLR NLLR ARS OUTS ORET
for enhanced store
returns
Outbound delivery to LO2 DLN3 ASB ODCR ODCR
send back material to
customer

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 Outbound Delivery HTP HTSP SCR TSCR TSCR
for posting Changes
for Scrapping
Posting Changes for HTP HTSP AFU TWPR TDAR
Logistical Follow-Up
Activity ‘No Further
Activities’ for Returns Delivery
ntegration
Returns Delivery

Returns nbound
Delivery Delivery
Initiator Doc. Cat. PDI
Dlv ype R Code Re Doc Categories
Re Doc Categories
Item Cat REN ARD Doc. ype NR 0 0 and
0 and 0
Item ype RENR RMA active
Item Cat R

nitiator ode
ARD Advanced Returns Mgmt Returns Delivery
Figure 2: Mapping of returns delivery and inbound delivery processing in EWM

The sales representative entered in the returns order as logistical follow-up activity code “0001 Receive into
0 AP or an AP a iliate company . All rights reserved. IN RNA AP nly

Plant”. In this case a returns delivery with delivery type LR2 is created and gets distributes with initiator code
ARD to the warehouse.

At goods receipt posting using app “Change Inbound Deliveries – Deliveries” the stock is posted to storage
bin for the material inspection. The quant of the returned goods gets assigned the inspection ID which is
contain in the document flow of the inbound delivery. The inspection ID in the quant is important to find the
returned stock for the follow-up activities.

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 ntegration for Returns Delivery for Return at ounter
Counter Returns

Returns nbound
Delivery Delivery
Initiator Doc. Cat. PDI
Dlv ype R Code Re Doc Categories
Re Doc Categories
Item Cat REN A R Doc. ype RR R 0 and 0
0 and RMA active
Item ype REN
R R
Item Cat D

nitiator ode
ACR Advanced Returns Mgmt Returns Delivery Counter Ret
Figure 3: Mapping of returns delivery for returns at counter and inbound delivery processing in EWM

The customer returns the goods at the counter of the store. The sales representative does a material 10
0 AP or an AP a iliate company . All rights reserved. IN RNA AP nly

inspection and creates a returns order. He records the result of the material inspection already in the returns
order. In this case a returns delivery with delivery type LR2 is created and gets distributes with initiator code
ACR to the warehouse.
At goods receipt posting using app “Change Inbound Deliveries – Deliveries” the stock is posted to storage
bin for the material inspection. The quant of the returned goods gets assigned the inspection ID assigned to
reference document category Q06 External Inspection Result in the reference documents of the inbound
delivery item. The inspection ID in the quant is important to find the returned stock for the follow-up activities.

ntegration for Return Transfer

Inbound Delivery for Return Transfer

Returns nbound
Delivery Delivery
Initiator Doc. Cat. PDI
Dlv ype ERR Code Re Doc Categories
Re Doc Categories
E R
Item Cat REN ARS Doc. ype NR 0 0 and
0 and 0
Item ype REN
RTR RMA active
Item Cat R

nitiator ode
AR Advanced Returns Mgmt utb Inb Delivery tore Returns

Figure 4: Mapping of inbound delivery for inter-company store returns and inbound delivery processing in EWM
0 AP or an AP a iliate company . All rights reserved. IN RNA AP nly
Occurs when a customer returns goods to a store.
The receiving specialist decides in the material inspection the returned item with follow-up action "0004 -
Send to Other Plant". In example, the returned item is sent back to the distribution center. The System
creates a returns Stock Transport Order (rSTO). The figure shows the mapping for the inbound delivery
based on the rSTO into the next plant. The inbound delivery has document type ELR for inter-company and
ECR for cross-company stock transfers. It gets distributed to EWM with initiator code ARS.

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 ntegration for nbound Deliveries for Replacement from endor
Replacement from Vendor

nbound nbound
Delivery Delivery
Initiator Doc. Cat. PDI
Dlv ype E Code Re Doc Categories
Re Doc Categories
Item Cat E N ARR Doc. ype EN 0 and RP active
0 and 0
Item ype E DN 0 inactive
Item Cat R

nitiator ode
ARR Advanced Returns Mgmt Inbound Delivery Replacement
Figure 5: Mapping of inbound delivery for replacement delivery from vendor and inbound delivery processing in EWM

After having sent the returned product to the supplier the supplier sends back a replacement product. The
0 AP or an AP a iliate company . All rights reserved. IN RNA AP nly 11
receiving specialist create in app “Receive Replacement Material from endor” transaction M R_ RM_GR
an inbound delivery for the replacement material from the supplier. The inbound delivery gets distributed with
initiator code ARR to warehouse management.
After goods receipt posting the receiving specialist decides on the follow-up activities for the replacement
material using app “My Follow-Up Activities For Replacement Material” transaction M R_ RM_ FU .

Outbound Delivery for enhanced store returns

Figure 6: Figure 6: Mapping of outbound delivery for store returns and outbound delivery processing in EWM

Occurs when a customer returns goods to a store.

The receiving specialist decides in the material inspection the returned item with follow-up action "0004 -
Send to Other Plant" e.g. a distribution center. The System creates a returns Stock Transport Order (rSTO).
The figure shows the mapping for the outbound delivery with document type LLR based on the rSTO into the
next plant. The initiator code is ARS.
At pick warehouse creation instead of running standard stock removal strategies the returned stock will be
determined by the inspection ID assigned to reference document category Q02 or Q06 in the outbound
delivery item.

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Outbound delivery to send back material to customer

Figure 7: Mapping of outbound delivery for 'Send Back to Customer' and outbound delivery processing in EWM

The receiving specialist decides in the material inspection the returned item with follow-up action “00 1 –
end Back to Customer”. The system creates an outbound delivery of delivery type LO2 and distributes it
with initiator code ASB to EWM. At pick warehouse creation instead of running standard stock removal
strategies the returned stock will be determined by the inspection ID assigned to reference document
category Q02 in the outbound delivery item.

Outbound Delivery for posting Changes for Scrapping

Figure 8: Mapping of outbound delivery for posting change and delivery processing in EWM

The receiving specialist decides in the material inspection the returned item with follow-up action “001 –
Transfer to Scrap”. The system creates an outbound delivery of delivery type HTP and distributes it with
initiator code SCR to EWM. The returned stock to be posted gets determined by the inspection ID assigned
to reference document category Q02 or Q06 in the posting change item.

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Posting Changes for Logistical Follow-Up Activity ‘No Further Activities’

Figure 9: Mapping of outbound delivery for LFU 'No Further Activities' and delivery processing in EWM

The receiving specialist decides in the material inspection the returned item with follow-up action “0031 – No
Further Activities”. The system creates an outbound delivery of delivery type HTP and distributes it with
initiator code AFU to EWM. The posting change will release without any user interaction the sales order
(SOS) reference from the returned stock on the clarification zone. The returned stock to be posted gets
determined by the inspection ID assigned to reference document category Q02 or Q06 in the posting change
item.

[Link] BC SETS ACTIVATION

You use this procedure to define the Reference Document Type Profiles, Status Management Profile, and
Quantity Offset Profiles. This procedure is a faster alternative to the steps from Error! Reference source n
ot found. to Error! Reference source not found..

Procedure
1. Go to transaction SCPR20
2. Activate the following BC Sets with the button Activate BC Set (F7)
BC Set Description
/SCWM/DLV_INBOUND_RET_COUNT_PROF Advanced Returns Management: Counter Returns
(Profiles)
/SCWM/DLV_INBOUND_ARM_TYPE EWM Inbound Returns Process - Replacement
From Vendor (ARM)
/SCWM/DLV_TRANSFER_ARM_PROF Advanced Returns Management: Posting Changes
(Profiles)
/SCWM/DLV_OUTBOUND_BACK_ARM_PROF Advanced Returns Management: Back to Customer
(Profiles)
3. Click on Continue Activation in the Dialog Box: Activation Options.

Note
The BC Sets include following profiles:
BC Set Included Profiles
/SCWM/DLV_INBOUND_RET_COUNT_PROF • Quantity Offset Profile
o /SCWM/INB_PRD_RET_SIMPLE
• Status Profile
o /SCWM/INB_PRD_RECEIVED
o /SCWM/INB_PRD_RET_SIMPLE
• Reference Document Profile
o /SCWM/INB_PRD_RET_ARM
• Process Profile

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 o /SCWM/INB_PRD_ERP_ONLY

/SCWM/DLV_INBOUND_ARM_TYPE • Reference Document Type Profiles

o /SCWM/INB_PRD_DLV_ARM

/SCWM/DLV_TRANSFER_ARM_PROF • Reference Document Type Profiles

o /SCWM/TP_PRD_DLV_ARM

/SCWM/DLV_OUTBOUND_BACK_ARM_PROF • Reference Document Type Profiles

o /SCWM/OUT_PRD_DLV_ARM

After activating these BC Sets, you can check the following steps and proceed with the configuration in step
Error! Reference source not found..

[Link] DEFINE REFERENCE DOCUMENT CATEGORIES

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Cross-Process Settings
→ Delivery - Warehouse Request → Reference Documents →Define Reference Document
Categories
2. Check the following entries:
Doc. Cat. Description
Q02 Check Result
Q06 External Inspection Result
3. Save your entries.

[Link] DEFINE REFERENCE DOCUMENT TYPE PROFILES

You use this procedure to define Reference Document Type Profiles.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Cross-Process
Settings→ Delivery - Warehouse Request→ Reference Documents→Define Reference Document
Type Profiles
2. Create the following entries:
Customer Profile System Profile Description
/SCWM/INB_PRD_DLV_ARM /SCWM/INB_PRD_DLV Inb. Delivery Item Replacement
Vendor
/SCWM/INB_PRD_RET_ARM /SCWM/INB_PRD_RET Inb. Delivery Item Returns Manag.
/SCWM/TP_PRD_DLV_ARM /SCWM/TP_PRD_DLV Transfer Posting Item QM Follow Up
/SCWM/OUT_PRD_DLV_ARM /SCWM/OUT_PRD_DLV Outb. Deliv. Order Cust. Returns
/SCWM/OUT_PRD_RET_ARM /SCWM/OUT_PRD_RET Outb. Del. Order Vendor Returns
EWM
3. Press Enter.
4. Press the back narrow.
5. Select your first new entry:
Customer Profile System Profile Description
/SCWM/INB_PRD_DLV_ARM /SCWM/INB_PRD_DLV Inb. Delivery Item Replacement
Vendor
6. Choose in the Dialog Structure on the left side Reference Document Categories (expand Customer
Profile) for each created customer profile in step 2 and check the following [Link]. for their
deactivation:

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 Doc. /SCWM/INB_PRD /SCWM/INB_PR /SCWM/TP_PRD /SCWM/OUT_PR /SCWM/OUT_PR
Cat. _DLV_ARM D_RET_ARM _DLV_ARM D_DLV_ARM D_RET_ARM
ASN x
COD x x
CRT
ERO
ERP
IDR
KAN x x x
ODR
PO x x
POC x
POM x x
POR
POS
PPO x x x
Q02
Q06
RES x x
RMA
RPO
SO x x
7. Save your entries.

[Link] DEFINE STATUS MANAGEMENT PROFILE

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Cross-Process
Settings→ Delivery - Warehouse Request→ Status Management→Define Status Management
Profile
2. Create the following entries:
Status Profile Description System Profile StatProf
/SCWM/INB_PRD_RECEIVED Inbound, Product Received /SCDL/INB_PRD
/SCWM/INT_SPC_STANDARD Posting Change /SCWM/INT_SPC
3. Save the new entries.
4. Select the new entry with tatus Pro ile “/SCWM/INB_PRD_RECEIVED”
5. Choose Status Type in the Dialog Structure on the left side
6. Check the Status Type Boxes as follows:
Status Inactive
Type
DAC
DAD x
DBC
DBD
DBO
DBT X
DCO
DDD X
DDS X
DET X
DEU

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 DGR
DID X
DPC X
DPT
DQC X
DQE X
DQP
DQS
DSP
DTD X
DTR X
DTU X
DUD X
DUN x
DWA
DWE x
DWN x
DMV x
DYD x
1. elect the new entry with tatus Pro ile “/SCWM/INB_PRD_RECEIVED”
2. Choose Status Type in the Dialog Structure on the left side
3. Check the Status Type Boxes as follows:
Status Inactive
Type
DAC
DBC
DBD
DBO
DCO
DGP
DGZ X
DSP
DWA
DWD X
DWI
DWP

4. Save your entry.

[Link] DEFINE QUANTITY OFFSET PROFILE

1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Cross-Process
Settings→ Delivery - Warehouse Request→ Quantity Offsetting→Define Quantity Offsetting Profiles
2. Create the following entries:
Quantity Offseting Profile Description System Profile
/SCWM/INB_PRD_RET_SIMPLE Inbound Return: /SCDL/ID_RET
Putaway, No
Unloading
3. Save the new entries.
4. elect the new entry with uantity setting Pro ile “/SCWM/INB_PRD_RET_SIMPLE”

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 5. Choose Assignment of Quantity Roles in the Dialog Structure on the left side
6. Check the Status Type Boxes as follows:
Status Inactive
Type
AQ
GR
IM
MASS
OQ
PA
PAN X
PQ X
PU
Q2
SN X
SQ
UL X
VALQ X
VALQR X
VOLUME
W4
7. Save.

[Link] DEFINE DELIVERY DOCUMENT TYPES

In this section you define the according Document Types for the relevant Returns related Delivery Types.

[Link].1 DEFINE DOCUMENT TYPES FOR INBOUND

DELIVERY PROCESS
You use this procedure to assign a Document Category to your Delivery Document Type for the Inbound
Delivery Process.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Goods Receipt
Process→ Inbound Delivery→ Define Document Types for Inbound Delivery Process.
2. Create the following entries:

Document Type IRPR

Doc. Categ. PDI
Document Types Description Inbound Return, Product Received
[Link]. 02
Use ERP as DocNo
Change Document X
[Link] 365
Profile Action Profile /SCWM/PDI_RECEIVED
Status Profile /SCWM/INB_PRD_RECEIVED
Text Profile /SCDL/INB_PRD
FldContProf /SCDL/INB_PRD_STANDARD
Partner Profile /SCWM/INB_PRD
Date Profile
Incompl. Prof. /SCDL/INB_PRD_STANDARD
Oty. Offset Prf. /SCWM/INB_PRD

15
 RefDocCat Prof.
Process Profile /SCWM/INB_PRD_ERP_ONLY

3. Save your entries.

[Link].2 DEFINE DOCUMENT TYPES FOR POSTING CHANGE

PROCESS
You use this procedure to assign a Document Category to your Delivery Document Types for Posting
Change Processes.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Internal Warehouse
Processes→ Delivery Processing→ Posting Changes→ Define Document Types for Posting Change
Process.
2. Create the following entries for each column:
Document Type TWPR TSCR
Doc. Categ. SPC SPC
Document Description Posting Change Posting Change for Scrapping
Types [Link]. 03 03
Use ERP as DocNo
Change Document X X
[Link] 365 365
Profile Action Profile /SCWM/SPC_01 /SCWM/SPC_01
Status Profile /SCWM/INT_SPC_STANDARD /SCWM/INT_SPC_STANDARD
Text Profile /SCWM/INT_SPC /SCWM/INT_SPC
FldContProf /SCWM/INT_SPC_STANDARD /SCWM/INT_SPC_STANDARD
Partner Profile /SCWM/TP_PRD /SCWM/TP_PRD
Date Profile /SCWM/TP_PRD /SCWM/TP_PRD
Incompl. Prof. /SCWM/INT_SPC_STANDARD /SCWM/INT_SPC_STANDARD
Oty. Offset Prf. /SCWM/SPC /SCWM/SPC
RefDocCat Prof. /SCWM/TP_PRD /SCWM/TP_PRD_ARM
Process Profile /SCWM/TP_PRD /SCWM/TP_PRD_SCRAP
3. Save your entries.

[Link] DEFINE DELIVERY ITEM TYPES

In this section you define the according Item Types for the relevant Returns related Delivery Types.

[Link].1 DEFINE ITEM TYPES FOR INBOUND DELIVERY

PROCESS
You use this procedure to assign a Document Category to your Item Type for the Inbound Delivery Process.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Goods Receipt
Process→ Inbound Delivery→ Define Item Types for Inbound Delivery Process.
2. Create the following entries:
Item Type Doc. Categ. Item Category Description RefDocCat Prof.
IRPR PDI RET Inbound Return /SCWM/INB_PRD_RET_ARM
Item: Product
Received

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 Item Type IRPR
Doc. Categ. PDI
Outbound Delivery Item Category RET
Process Item Types Description Inbound Return Item: Product Received
Profile Status Profile /SCWM/INB_PRD_RET_SIMPLE
Oty. Offset Prf. /SCWM/INB_PRD_RET_SIMPLE
FldContProf /SCDL/INB_PRD_RET_STANDARD
Incompl. Prof. /SCDL/INB_PRD_RET_STANDARD
Text Profile /SCDL/INB_PRD_RET
RefDocCat Prof. /SCWM/INB_PRD_RET_ARM
Partner Profile /SCDL/INB_PRD_RET
Date Profile /SCDL/INB_PRD_RET
[Link] Prof. /SCDL/INB_PRD_RET
Process Profile /SCDL/INB_PRD_RET

3. Save your entries.

[Link].2 DEFINE ITEM TYPES FOR OUTBOUND DELIVERY

PROCESS
You use this procedure to assign a Document Category to your Item Types for the Outbound Delivery
Process.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Goods Issue Process→
Outbound Delivery→ Define Item Types for Outbound Delivery Process.
2. Check the following entries:

Item Type ORET ORET

Doc. Categ. FDO PDO
Outbound Item Category RET RET
Delivery Description Return to Vendor Return to Vendor
Process
Item Types
Profile Status Profile /SCDL/OUT_FD_RET_STANDARD /SCDL/OUT_PRD_RET_STANDARD
Oty. Offset /SCWM/OUT_PRD_RET
Prf.
FldContProf /SCDL/OUT_PRD_RET_STANDARD
Incompl. Prof. /SCDL/OUT_PRD_RET_STANDARD
Text Profile /SCDL/OUT_PRD_RET /SCDL/OUT_PRD_RET
RefDocCat /SCWM/OUT_PRD_RET_ARM
Prof.
Partner /SCWM/OUT_PRD_RET
Profile
Date Profile /SCWM/OUT_PRD_RET
[Link] /SCWM/OUT_PRD_RET
Prof.
Process /SCWM/OUT_FD_RET /SCWM/OUT_PRD_RET
Profile
3. Save your entries.

[Link].3 DEFINE ITEM TYPES FOR POSTING CHANGE

PROCESS
You use this procedure to assign a Document Category to your Item Type for the Posting Change Process.

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Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Internal Warehouse
Processes→ Delivery Processing→ Posting Changes→ Define Item Types for Posting Change
Process.
2. Create the following entry:
Item Type TSCR TDAR
Doc. Categ. SPC SPC
Outbound Item DLV DLV
Delivery Category
Process Description Scrap Item Set Quantity Posting Change Quality Inspection
Item Types Stock
Profile Status /SCWM/INT_SPC_DLV_STANDAR /SCWM/INT_SPC_DLV_STANDAR
Profile D D
Oty. Offset /SCWM/SPC_DLV /SCWM/SPC_DLV
Prf.
FldContProf /SCWM/INT_SCRP_DLV_STANDA /SCWM/INT_SPC_DLV_STANDAR
RD D
Incompl. /SCWM/INT_SPC_DLV_STANDAR /SCWM/INT_SPC_DLV_STANDAR
Prof. D D
Text Profile /SCWM/INT_SPC_DLV /SCWM/INT_SPC_DLV
RefDocCat /SCWM/TP_PRD_DLV /SCWM/TP_PRD_DLV_ARM
Prof.
Partner /SCWM/TP_PRD_DLV /SCWM/TP_PRD_DLV
Profile
Date Profile /SCWM/TP_PRD_DLV /SCWM/TP_PRD_DLV
[Link] /SCWM/TP_PRD_DLV /SCWM/TP_PRD_DLV
Prof.
Process /SCWM/TP_PRD_DLV /SCWM/TP_PRD_DLV
Profile
3. Save your entry.

[Link] DEFINE ERP DOCUMENT TYPES FOR

DIFFERENTIATION ATTRIBUTE
You use this procedure to assign a profile for differentiation attribute item to your delivery document types.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Interfaces →ERP
Integration → Delivery Processing → Define ERP Document Types for Differentiation Attribute
2. Create the following entries:
DocType ERP Business System Profile
LR2 ITEM
ELR ITEM
ECR ITEM
3. Save your entries.

[Link] MAP DOCUMENT TYPES FROM ERP SYSTEM TO

EWM
You use this procedure to map document types from SAP ERP to SAP EWM in SAP EWM.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Interfaces → ERP
Integration → Delivery Processing → Map Document Types from ERP System to EWM
2. Create the following entries:
Business System DocTypeERP Code Init. Doc. Type
EL ARR INB
HTP AFU TWPR

18
 HTP SCR TSCR
HTP PCR TWPR
HTP APU TWPR
LO2 ASB OUTS
LR2 ACR IRPR
LR2 ARD INB
ELR ARS INB
LLR ARS OUTS
HOD ARE OUTS
RL OUTS
3. Save your entries.

[Link] MAP ITEM TYPES FROM ERP SYSTEM TO EWM

You use this procedure to map item types from SAP ERP to SAP EWM in SAP EWM.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Interfaces → ERP
Integration → Delivery Processing → Map Item Types from ERP System to EWM
2. Create the following entries:
Business DocTypeERP ItemTypeERP [Link] [Link] Item Type
System
EL ELN INB IDLV
HTP HTSP TSCR TSCR
HTP HTSP TWPR TDAR
LR2 REN2 INB ICR
LO2 DLN3 OUTS ODCR
LR2 REN2 IRPR IRPR
ELR ELLR INB IRTR
LLR NLLR OUTS ORET
ECR ELCR INB IRTR
HOD HODN OUTS ODLV
RL RLN OUTS ORET
3. Save your entries.

[Link] MAP DATE TYPES FROM ERP SYSTEM TO EWM

You use this procedure:
• to map date types from SAP ERP to SAP EWM in SAP EWM
• to check this mapping entry delivered by the BC set or define your own mapping of date/time types
from SAP ERP to your document and item types in SAP EWM.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Interfaces → ERP
Integration → Delivery Processing → Map Date Types from ERP System to EWM
2. Create the following entries:
Business DType ERP Doc. Item Start Date End Date Conf. D/T
System Type Type
WSHDRKODAT OUTS ODCR SPICK EPICK Confirm End
Date
WSHDRKODAT OUTS ORET SPICK EPICK Confirm End
Date
WSHDRLFDAT IRPR TDELIVERY
WSHDRWADAT INB IRTR SGOODSISSUE EGOODSRECPT
WSHDRWADAT TSCR TSCR EWDAT Confirm End
Date
WSHDRWADAT OUTS ODCR SGOODSISSUE EGOODSISSUE
WSHDRWADTI OUTS ODCR EGOODSISSUE Confirm End
Date

19
 WSHDRWADTI OUTS ORET EGOODSISSUE Confirm End
Date
WSHDRWADAT OUTS ORET SGOODSISSUE EGOODSISSUE
WSHDRLDDAT OUTS ODCR SLOAD ELOAD Confirm End
Date
WSHDRLDDAT OUTS ORET SLOAD ELOAD Confirm End
Date
WSHDRWADAT TWPR TDAR EWDAT Confirm End
Date
3. Save your entries.

[Link] CONTROL MESSAGE PROCESSING DEPENDENT ON

RECIPIENT
You use this procedure to control the message processing from SAP EWM to SAP ERP in SAP EWM.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Interfaces → ERP
Integration → Delivery Processing → Control Message Processing Dependent on Recipient
2. Create the following entries:
Busines Doc. Type Obsolete Parameter: Intern. ItmInc Split Profile
s HU Data to Number Item Np.
System ERP Range Increment
OUTS 01 000010 0003
3. Save your entries.

3.1.2 DEFINE AND ACTIVATE WAREHOUSE-DEPENDENT

IOTS
You use this procedure to define and activate warehouse dependent IOTs.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management→ Cross-Process
Settings→ Quality Management→ Basics and Integration→ Define and Activate Warehouse-
Dependent IOTs.
2. Create the following entries:

Warehouse No. Insp. Obj. Type Activate InspObj QTY Chg. All.
<your warehouse number> 3 X X
3. Save your entries.

3.1.3 DEFINE WAREHOUSE PROCESS TYPE

You use this procedure to define warehouse process types in SAP EWM.

Purpose
Warehouse process type P430 is needed to do a posting change of the valuation posting without creating a
warehouse task. The system shall automatically execute the posting change. The posting change will
remove the sales order reference (SOS) from the stock.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Cross-Process Settings
→ Warehouse Task → Define Warehouse Process Type
2. Create the following entry:
Warehouse No <your warehouse number> <your warehouse number>
Whse Proc. Type P430 P425

20
 Description Transfer Posting Scrapping for Customer
Returns
General Whse Proc. 7 7
Settings Category
Activity STCH STCH
WO Rule
WOCR Activity
Area
Print Determ.
Procedure
Manual WT
Forbidden
Confirm X
Immediately
Propose X
Confirmation
No Automatic X
Replenishment
Control for [Link] T840
Putaway/ Destination Bin SCRAP-ZONE
Stock Removal Control f. HU Pick 3
Settings for Post. Change in Blank – Posting Change Always 2
Posting Bin in Storage Bin
Changes

3. Save your entries.

3.1.4 DETERMINE WAREHOUSE PROCESS TYPE

You use this procedure to determine the warehouse process type.

Procedure
1. In Customizing for SAP EWM, choose Extended Warehouse Management → Cross-Process Settings
→ Warehouse Task → Determine Warehouse Process Type
2. Create the following entries:
Warehouse [Link] Item Type Del. Prio ProTypeDet Process Proc. Type
No Ind.
<your TWPR No Special P430
warehouse Process
number>
<your TSCR No Special P425
warehouse Process
number>
3. Save your entries.

3.2 CONFIGURATION OF STOCK REMOVAL STRATEGY

3.2.1 SPECIFY STORAGE TYPE SEARCH SEQUENCE
You use the stock removal strategy to determine the storage type from where to move based on the follow-
up action the inspected returns stock.

Specify Storage Type Search Sequence you create the storage type search sequence for stock removal.

Procedure
1. In Customizing for EWM, choose Extended Warehouse Management → Goods Issue Process →
Strategies → Specify Storage Type Search Sequence
2. Create the following entry:
Warehouse No Storage Type Search Seq. Description

21
 <your warehouse number> T820 Quality Area
3. Save your entry.

3.2.2 DETERMINE STORAGE TYPE SEARCH SEQUENCE

FOR STOCK REMOVAL
You specify the storage type search for the storage type search sequence during stock removal from the
storage type where the material inspection tales place.

Procedure
1. In Customizing for EWM, choose Extended Warehouse Management → Goods Issue Process →
Strategies → Determine Storage Type Search Sequence for Stock Removal
2. Create the following entry:
Warehous 2 SRCI WPT Qty Stock Type Use Haz Haz Storage RemR
e No Class Type Rat1 Rat2 Tp
search
Seq.
<your P430 T820
warehouse
number>
<your P425 T820
warehouse
number>
3. Save your entry.

3.2.3 OPTIMIZATION OF ACCESS STRATEGIES FOR

STORAGE TYPE DETERMINATION IN STOCK REMOVAL
You use this setting to ensure that the system accesses your entry maintained in the previous step i.e. you
define that the storage type search sequence shall be found solely based on the stock type.

Procedure

1. In Customizing for EWM, choose Extended Warehouse Management → Goods Issue Process →
Strategies → Optimization of Access Strategies for Storage Type Determination in Stock Removal
2. Create the following entry:
Warehouse Seq No 2 SRCI WPT Qty Stock Type Use HazRat1
No Class Type
<your X
warehouse
number>
3. Save your entry.

3.3 CONFIGURATION OF STOCK DETERMINATION

3.3.1 MAINTAIN STOCK DETERMINATION GROUPS
You can maintain stock determination groups for each warehouse number and can assign them to a product
in the product master at warehouse number level.

If you have maintained a valid stock determination group for a product, then the system performs stock
determination.

Procedure
1. In Customizing for EWM, choose Extended Warehouse Management → Cross-Process Settings →
Stock Determination → Maintain Stock Determination Groups
2. Create the following entries:

22
 Warehouse No StkDetGrp Description WM Handling
<your warehouse AR Advanced Returns Stock Determination has
number> Management Priority
3. Save your entries.

3.3.2 CONFIGURE STOCK DETERMINATION

You can create records for stock determination and assign specific activities.

Procedure
1. In Customizing for EWM, choose Extended Warehouse Management → Cross-Process Settings →
Stock Determination → Configure Stock Determination
2. Create the following entries:
Warehous Ent. To Activit StkDet Seq. No Stock Inb Perm. Valuation
e No Dis y Grp Owner .
<your <your PICK AR will be Stock Type B5 B6
warehouse entitled to assigned
number> dispose> automatically
<your <your PICK AR will be Stock Type F2 F1
warehouse entitled to assigned
number> dispose> automatically
3. Save your entries.

4 Test Cases: Advanced Returns Management

Before carrying out the test cases make sure to set AR Advanced Returns Management as the stock
determination parameter for the product, you want to be using for the tests. This will make sure the correct
stock gets found, when creating warehouse tasks.

Procedure
1. In SAP ERP/EWM start transaction /SCWM/MAT1.
2. Enter the following data:
o Product Number: <your product number>
o Warehouse No.: <your warehouse number>
o Party Entitled to Dispose: <your party entitled to Dispose>.
3. Click on tab Whse Data.
4. Scroll all the way to the bottom.
5. Enter the following data:
o Stk. Determine. Group: AR.

23
4.1 TEST CASE 1: FOLLOW UP ACTIVITY 0011 TRANSFER TO
FREE AVAILABLE STOCK

Step Step Step Input Data Expected Results

Description Processor
1 Create Returns and 1. In SAP ERP, start Success message like
returns order Refund transaction VA01 Advanced Returns 60000625
Clerk 2. Enter the following data: has been saved is display in
o Order Type: RE2 status bar.
o Sales Organization,
Distribution Channel, Note down the Advanced
Division <see your Returns Order Number.
org. data>
3. Press Enter
4. Enter the following data:
o Sold-To Party <see
your org. data>
o Material <your
material>
o Order Quantity <your
order quantity>
o Follow-Up Act.
Receive into Plant
o Refund Type Credit
Memo
o Refund Control By
Credit Memo
Request
5. Press Enter
6. Select your item and
navigate to Display item
details.
7. Navigate to view Shipping
8. Enter the following data:
o Plant, Shipping Point
<see your org.
data>
o Storage Location AFS
9. Press button Save.
2 Check returns None 1. In SAP ERP, start Check that Returns Delivery
delivery transaction VA03 has been created and note
2. Enter your returns order down its Document Number
number. e.g. 84000579.
3. Press Enter
4. Navigate to view Returns
5. Press Returns Overview in
screen section Returns
Control
3 Check Warehouse 1. In SAP ERP, start Note down the EWM
inbound Clerk transaction /SCWM/PRDI1 inbound delivery number.
delivery
(EWM)

1
In this test case we use transaction /SCWM/PRDI to check all reference documents. You could also use Fiori app
“Change Inbound Deliveries- Deliveries” in the business process.

24
 2. If requested enter your
warehouse number in the
dialog box
3. Select your Logistics
Execution (LE) Returns
Delivery Document Number
e.g. 84000579.
4. Perform Search
4 Post goods Warehouse 1. Select your inbound Success message for goods
receipt Clerk delivery. receipt posting
2. Press Goods Receipt
Check in the Document Flow
of your delivery item that a
Quality Inspection planned
entry (Doc. Cat. Q01) is
contained. Note down the
Document Number for the
Material Inspection.

Check on view Reference

Documents on delivery item
level that an entry with
RefDocCat RMA Return
Material Authorization is
there.

Check that forward

navigation to the material
inspection works by selecting
the document flow for your
material inspection with Doc.
Cat. Q01 and clicking on
button
5 Enter Material None 1. Start transaction A material inspection is
Inspection MSR_INSPWH found.
2. Popup Worklist Selection of
Deliveries is displayed.
3. In screen section Selection
Range select radio button
No status restriction
4. In screen section Delivery
Data select your ERP
Delivery Document Number
5. Press button Execute
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery e.g.84000579 number for Inspection
material on view Item
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0011
Transfer to Free Available
Stock
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.
6. Press Refresh (F8) until a
Delivery for transfer to

25
 free available stock is
created
7 Check Warehouse 1. Start transaction
posting Clerk /SCWM/MON
change from 2. If a pop up window with
blocked to required field Monitor
free available shows up enter: SAP
stock 3. Navigate to Stock and Bin →
Physical Stock and double
click on Physical Stock
4. For field Product enter:
<your material> and
then press on Execute (F8)
5. Check if the Value of Stock
Type for the row with the
number of your Quality
Inspection from the step
before is F1

4.2 TEST CASE 2: FOLLOW UP ACTIVITY 0012 TRANSFER TO

SCRAP

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from
Test Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery 84000579 on number for Inspection and
material view Item Outbound Delivery
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0012
Transfer to Scrap
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.
6. Press Refresh (F8) until a
Goods Movement to scrap
for transfer to scrap is
created
7 Create Warehouse 1. Start transaction Warehouse task to the
putaway Clerk /SCWM/IM_PC SCRAP-AREA is created.
warehouse 2. Select by ERP document = Success message for
tasks your delivery number warehouse task is created.
noted down in your
previous step
3. Navigate in menu to
Posting Change →
Follow-On
Functions→
Warehouse Task

26
 4. Select warehouse request
and press button
Create+Save
8 Confirm final Warehouse 1. Navigate in menu to Success message for
putaway Operative Warehouse Task → warehouse task was
Confirm confirmed.
2. Select warehouse order and
press button
Confirm+Save

5 Test Case 3: Follow Up Activity 0004 Ship to other Plant

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from
Test Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery 84000579 on number for Returns Stock
material view Item Transport Order
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 Ok
o Follow-Up Activity 0004
Ship to other Plant
o Next Plant <your next
plant>
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.
6. Press Refresh (F8) until a
Returns stock transport
order for ship to other
plant is created
7 Create 1. Start transaction VL10B. Check: Outbound delivery is
outbound 2. Enter on view Purchase created, see in new line with
delivery Order in field Purchasing green traffic light field SD
Document your returns Document. Note down the
stock transport order No. outbound delivery number.
(see in the returns
overview returns
(transaction MSR_TRC_C)
from step 6 - Record
inspection results for
material inspection items.
Execute (F8).
Press Show/Hide

Delivery
(Shift+F8).
Mark row and press
Create Delivery in
Background

(Shift+F7). (Check)

27
 8 Check 1. Start transaction Outbound delivery order is
outbound /SCWM/PRDO. found. Note down outbound
delivery order 2. Select outbound delivery delivery order number.
(EWM) order via LE outbound
delivery number. Check for your outbound
3. Stay in transaction delivery order item in EWM
/SCWM/PRDO. transaction /SCWM/PRDO the
reference documents. Check
that reference document
category Q02 is available. It
contains the material
inspection number.
9 Create pick 1. Navigate in menu to Stock to be picked is found.
warehouse Posting Change →
task Follow-On Pick warehouse task created.
Functions→ Note down warehouse order
Warehouse Task and warehouse task number.
2. Select warehouse request
and press button
Create+Save
10 Confirm pick 1. Navigate in menu to Pick warehouse task is
warehouse Warehouse Task → confirmed.
task Confirm
2. Select warehouse order and
press button
Confirm+Save
11 Post goods 1. Start transaction Goods issue is posted.
issue (EWM) /SCWM/PRDO.
2. Select outbound delivery Check document if the right
order via outbound inspected stock has been
delivery number or picked via document flow of
outbound delivery order outbound delivery item.
number noted down
before.
3. Post goods issue.

5.1 TEST CASE 4: FOLLOW UP ACTIVITY 0005 SHIP TO

VENDOR
Before starting Test Case 4 make sure to activate your vendor for the outbound process.

Procedure
1. In SAP ERP start transaction BP.
2. For field Business Partner enter: <your vendor>
3. Press Enter.
4. Double Click on your vendor showing up in the list view.
5. Click on the Switch between Display and Change (F6) Icon in the Header Section.
6. For field Change in BP role choose Vendor (Maintained) and click on the Detail Button next to the
field.
7. Choose BP Role FLVN01 and click on the Enter Icon (F5).
8. In the Header Section click on Purchasing (Ctrl + F2).
9. On tab Purchasing Data tick the box Returns supplier.

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from Test
Case 1

28
6 Record None 1. On screen Change: Check follow-up documents
inspection Material Inspection in and note down the document
results for Warehouse for Delivery number for Returns Purchase
material e.g.84000579 on view Order.
inspection Item
items 2. Select Deliv Item by double
click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0005
Ship to Vendor
o Supplier <your supplier>
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.
6. Press Refresh (F8) until a
Delivery for transfer to
free available stock is
created
7 Invoice Invoice 1. Start transaction MIRO.
Verification Clerk 2. Enter the following data:
o Transaction: Credit Memo
o Document date: <todays
date>
o PO Reference: <your
Returns Purchase Order>
from step 6
o Press Enter
o Amount: <price per unit for
your product>
o Quantity: 2.
3. Click Post in the bottom
right corner.
4. In case a warning shows up
press Enter.
8 Create 1. Start transaction VL10B. Check: Outbound delivery is
outbound 2. Enter on view Purchase created, see in new line with
delivery Order in field Purchasing green traffic light field SD
Document your Returns Document. Note down the
Purchase Order Doc. No. outbound delivery number.
(see in the returns
overview returns
(transaction MSR_TRC_C)
from step 6 - Record
inspection results for
material inspection items.
Execute (F8).
Press Show/Hide

Delivery
(Shift+F8).
Mark row and press
Create Delivery in
Background

(Shift+F7). (Check)

29
9 Check 1. Start transaction Outbound delivery order is
outbound /SCWM/PRDO. found. Note down outbound
delivery order 2. Select outbound delivery delivery order number.
(EWM) order via outbound
delivery number. Check for your outbound
3. Stay in transaction delivery order item in EWM
/SCWM/PRDO. transaction /SCWM/PRDO the
reference documents. Check
Note: Outbound Delivery that reference document
Order can be found category Q02 is available. It
through transaction contains the material
MSR_TRC_C inspection number.
10 Create pick 1. Navigate in menu to Stock to be picked is found.
warehouse Posting Change →
task Follow-On Pick warehouse task created.
Functions→ Note down warehouse order
Warehouse Task and warehouse task number.
2. Select warehouse request
and press button
Create+Save
11 Confirm pick 1. Navigate in menu to Pick warehouse task is
warehouse Warehouse Task → confirmed.
task Confirm
2. Select warehouse order
and press button
Confirm+Save
12 Post goods 1. Start transaction Goods issue is posted.
issue (EWM) /SCWM/PRDO.
2. Select outbound delivery Check document if the right
order via outbound inspected stock has been
delivery number or picked via document flow of
outbound delivery order outbound delivery item.
number noted down
before.
3. Post goods issue.

5.2 TEST CASE 5: FOLLOW UP ACTIVITY 0016 IN-HOUSE

REPAIR
Step Step Step Input Data Expected Results
Description Processor
1-5 Repeat Steps
1 - 5 from
Test Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery e.g.84000579 number for Inspection.
material on view Item
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0016 In-
House Repair
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.

30
 6. Press Refresh (F8) until an
Outbound Delivery for
transfer to in-house repair
is created
7 Create pick 1. Start transaction Stock to be picked is found.
warehouse /SCWM/IM_PC.
task 2. Select outbound delivery Pick warehouse task created.
order via outbound Note down warehouse order
delivery number or and warehouse task number.
outbound delivery order
number noted down
before.
3. Navigate in menu to
Outbound Delivery
Order → Follow-On
Functions→
Warehouse Task
4. Select warehouse request
and press button
Create+Save
8 Confirm pick 1. Navigate in menu to Pick warehouse task is
warehouse Warehouse Task → confirmed.
task Confirm
2. Select warehouse order and
press button
Confirm+Save
9 Post goods 1. Start transaction Goods issue is posted.
issue (EWM) /SCWM/PRDO.
2. Select outbound delivery Check document if the right
order via outbound inspected stock has been
delivery number or picked via document flow of
outbound delivery order outbound delivery item.
number noted down
before.
3. Post goods issue.

5.3 TEST CASE 6: FOLLOW UP ACTIVITY 0021 SEND BACK TO

CUSTOMER

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from
Test Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery e.g.84000579 number for Inspection
material on view Item
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0021
Send Back to Customer
4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.

31
 6. Press Refresh (F8) until an
Outbound Delivery to
send back to customer is
created
7 Check 4. Start transaction Outbound delivery order is
outbound /SCWM/PRDO. found. Note down outbound
delivery order 5. Select outbound delivery delivery order number.
(EWM) order via outbound
delivery number. Check for your outbound
6. Stay in transaction delivery order item in EWM
/SCWM/PRDO. transaction /SCWM/PRDO the
reference documents. Check
7. Note: Outbound Delivery that reference document
Order can be found category Q02 is available. It
through transaction contains the material
MSR_TRC_C inspection number.
8 Create pick 3. Navigate in menu to Stock to be picked is found.
warehouse Posting Change →
task Follow-On Pick warehouse task created.
Functions→ Note down warehouse order
Warehouse Task and warehouse task number.
8. Select warehouse request
and press button
Create+Save
9 Confirm pick 4. Navigate in menu to Pick warehouse task is
warehouse Warehouse Task → confirmed.
task Confirm
9. Select warehouse order and
press button
Confirm+Save
10 Post goods 3. Start transaction Goods issue is posted.
issue (EWM) /SCWM/PRDO.
4. Select outbound delivery Check document if the right
order via outbound inspected stock has been
delivery number or picked via document flow of
outbound delivery order outbound delivery item.
number noted down
before.
10. Post goods issue.

5.4 TEST CASE 7: FOLLOW UP ACTIVITY 0031 NO FURTHER

ACTIVITIES

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from
Test Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery e.g.84000579 number for Inspection
material on view Item
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. Enter for each item
o Inspection Code 0001 ok
o Follow-Up Activity 0031 No
Further Activities

32
 4. Press button Save and
Confirm in menu bar.
5. Press button Returns
Overview in menu bar.
6. Press Refresh (F8) until a
Goods movement for
Valuation is created

5.5 TEST CASE 8: SPLIT ITEMS WITH DIFFERENT FOLLOW-

UP ACTIVITIES

Step Step Step Input Data Expected Results

Description Processor
1-5 Repeat Steps
1 - 5 from Test
Case 1
6 Record None 1. On screen Change: Material Check follow-up documents
inspection Inspection in Warehouse and note down the document
results for for Delivery e.g.84000579 number for Inspection
material on view Item
inspection 2. Select Deliv Item by double
items click in table below tab
Item.
3. In tab Item select the first
Deilvery Item.
4. Click on the Create Split
Item Icon.
5. Double click on the status of
the Item
6. Enter for each item in the
Qual. Inspection tab
o Quantity <your quantity>
o Inspection Code <your
inspection code>
o Follow-Up Activity <your
follow-up activity>
7. Press button Save and
confirm the pop-up
window
8. Press button Save and
Confirm in menu bar.
9. Press button Returns
Overview in menu bar.
10. Press Refresh (F8) until the
required documents are
created

Note: The required documents

differ depending on the selected
follow-up activities. You can find
the documents in step 6 activity
10. in the test case with the
corresponding follow-up activity
7 For each
inspection item
proceed with
step 7 of the

33
test case with
the
corresponding
follow-up
activity

34
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