Specialized Dental Care at UPSJB
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ScribdTranslationsSpecialized Dental Care at UPSJB
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ScribdTranslationsPOLYCLINIC FOR SPECIALIZED MEDICAL CARE SERVICES
Servicios de Atención de Especialidades Médicas SAC is a Health establishment of the
Private University Association San Juan Bautista, whose main motivation is to provide a service
specialized medical and dental care, of high quality for both the university population and
general population providing comprehensive medical care based on prevention and the
health promotion, in addition to providing appropriate and precise medical treatment; all based
in the most optimal doctor-patient relationship.
SWOT ANALYSIS OF THE DENTAL CLINIC OF UPSJB
Presentation
The Dental Clinic of the Private University San Juan Bautista is an educational service.
assistance, in which the students of the Dental School carry out clinical practices
corresponding under the supervision of their teachers.
The Dental Clinic of UPSJB is characterized by offering diagnostic services and
therapeutic quality, in a relaxed environment and at very reduced prices compared to
a conventional consultation.
This service is open to the entire university community and to society in general.
Mission
Provide the best outpatient healthcare service to society with a staff of
prestigious and top-level professionals in the most requested medical specialties by the
population providing the best in treatment and ensuring the preferential treatment that all our
patients deserve.
The Dental Clinic of UPSJB exists to satisfy needs.
clinical practices of undergraduate and graduate students related to the
Dentistry in the university setting.
In this framework, the provision of quality dental assistance to the community is developed.
university and to society in general, particularly to disadvantaged or those in need
special. Likewise, the Clinic promotes and facilitates clinical, educational, and research activities, in
concordance with the objectives established by the Faculty of Dentistry of UPSJB.
Vision
To be recognized nationally as the institution that provides specialized health care,
through teamwork with efficiency and responsibility to meet the needs
and user expectations.
Contribute to the training of dental professionals and to the satisfaction of the
needs of the patients served through an efficient management of the allocated resources,
focused on achieving self-financing, and a close collaboration with the Department of
Stomatology of UPSJB.
The assistance activity of the Dental Clinic Service includes:
Clinical assistance provided by 3rd, 4th, and 5th year students of the Dentistry program, under the
supervision and oversight of the teachers in charge.
Clinical assistance provided by graduates who are taking postgraduate courses in
the UPSJB (Periodontics, Implants, Pediatric Dentistry, and Oral Rehabilitation) under the supervision or
tutoring of the responsible teachers.
Complementary training activities and clinical research project in the field of
dentistry as long as they are endorsed by the UPSJB and there is no interference in their care activity
and teacher support.
STRATEGIC OBJECTIVES
Provide optimal oral health care to patients by offering a service that
satisfy your needs, requirements, and expectations.
Offer high-quality health programs in dentistry.
Generate research that responds to the issue of oral health that affects our
society and thus strengthen and expand the links between scientific research that is
develop in the faculty and the sectors of society.
To have the acquisition of goods, furniture, and services according to scientific advancement and
technological.
Establish and maintain a good work environment that supports the delivery of excellent
service.
Reduce the prevalence of oral diseases.
STRENGTHS:
Well-trained service personnel: Professional, Technical, and Administrative.
Staff committed to providing quality and warm service.
Good interpersonal relationships.
Good teamwork.
After the renovation, there is adequate infrastructure that allows for an environment
ideal work for the performance of functions
There is a specialty in Periodontology, Oral Rehabilitation, Implantology,
Pediatric Dentistry, Endodontics.
The service has a good resolution capacity.
Complete dental units are available to meet the needs that arise in
the clinic.
The clinic is located in a commercial area that can be exploited with proper management.
suitable for advertising and marketing.
OPPORTUNITIES:
We belong to a private university, which gives us some autonomy and makes things more efficient.
certain procedures.
We have all specialties in Stomatology within our area of care.
The annual Dental Assistant course has currently started to become part of the health team.
dental.
The necessary infrastructure is available to increase the installed capacity and be able to have
with more clinics authorized to operate.
WEAKNESSES:
Need to enable more consulting rooms and ensure that all have constant technical review for
prevent them from being enabled due to malfunction.
Lack of advertising and marketing as the main communication tool to address the
public and attract a greater number of patients.
I am assigning responsibilities to technical personnel due to the lack of staff to assist in the different areas.
service processes.
THREATS:
He is within the service of specialist dentists holding positions as a dentist.
general.
Budget limitations due to lack of marketing and advertising so that
to have a good budget that can be managed and executed according to its capacity and
needs.
Lack of hours of human resources, both professional and technical.
The clinic does not have the Orthodontics specialty, which creates a high demand for it.
consultations and therefore an increase in patients awaiting this specialty.
The dentist who is in charge of the service does not hold a department head position.
CONCLUSIONS
Based on the framework of the Vision, and through the SWOT analysis of the clinic
dental, the points that we must strengthen to achieve that Vision, which are
the master strategies are:
11. Timely Attention.
22. Strengthen Human Resources.
33. Replacement and acquisition of physical and technological resources.
Strengthening and promoting teaching and research within the clinic.
55. Consolidation and strengthening of administrative management.
The objectives for each of these master strategies and the actions to fulfill them:
timely attention
Objectives:
Increase the hours of Outpatient Consultation.
2. Optimize the service production.
3. Decrease the number of referrals for low-complexity treatments.
4. Offer the patient with difficult management or whose systemic condition requires it, the possibility
under general anesthesia treatment.
Strengthen Human Resources
Objectives:
Train the service staff.
2. Having specialists in other areas of dentistry.
Replacement and acquisition of physical and technological resources
Objectives:
Equip the service with advanced technology.
2. Ensure that all the offices are properly equipped.
Strengthening and promoting teaching and research within the service
Objectives:
1. Execute training, education, and research policies.
2. Increase research.
Consolidation and strengthening of administrative management
Objectives:
1. Implement the culture of Internal Control.
2. Use the available information systems as a useful tool to
decision making.
