F4-5 Writing Notes
📨 F5 Writing Notes — Letter to the Editor
🧭 1. Opening / Salutation
Dear Editor,
I am writing in response to your letter dated _________________ (date).
✍️ 2. Purpose of Writing
Function Useful Expressions
To state purpose I am writing to request / to express concern / to share my opinion
about …
To thank the Thank you for your attention / Thank you for taking the time to
reader consider my views.
To apologise Please accept my apologies for …
To give information I hope that this information will be helpful to you.
To offer contact Please feel free to contact me at …
info
To make a Perhaps you could consider … / It may be advisable to …
suggestion
To offer help Please let me know if you need any further assistance.
💡 3. Useful Expressions for Tone and Organisation
Function Connectives / Sentence Starters
Add a point Furthermore, In addition, Moreover, Not only … but also …
Contrast points Despite the fact that … / However, / Nevertheless,
Show result As a result, / Consequently, / Therefore,
Summarise / Finally, / In conclusion, / To conclude,
conclude
Sequence ideas Firstly / First of all, Secondly, Thirdly, Finally,
🌱 4. Formal Phrases to Show Responsibility /
Commitment
Purpose Example Phrase
Express company As part of our commitment, …
commitment
Address a concern To address this concern, …
Show strong belief We strongly advocate for …
Refer to public concern (Somebody) has raised concern about …
Show understanding I hope this provides you with a better understanding of
(someone’s) work and dedication.
🧩 Part 5 – Fill-in-the-Blank Exercise:
Formal Sentence Practice
📝 Complete each sentence with a suitable phrase or word from the box below.
Each blank may need one to three words.
Focus on formal tone, logical connectors, and completeness.
🎯 Word / Phrase Bank
in order to to address our team’s unwavering dedication accept our
sincere apologies fostering an inclusive attention further
clarification gain a clearer addressing them additional
information contact us commitment to sustainability
🏢 A. Addressing a Situation
(1) __________________ evaluate the issue comprehensively and ensure a satisfactory
resolution, we will conduct a thorough review of the situation, analyze all relevant data, and
provide well-considered recommendations for moving forward.
🕒 B. Making a Suggestion
(2) We suggest incorporating a more efficient scheduling system, as it could help streamline
processes, reduce time wastage, and improve overall productivity in managing tasks and
deadlines. ✅ (Completed example)
🌟 C. Showing Commitment
(3) We would like to emphasize __________________ to achieving excellence in every
aspect of our work and delivering the best possible outcomes.
🙏 D. Apologising
(4) Please __________________ for any inconvenience that may have been caused by the
delay in responding to your inquiry, and rest assured that we are working diligently to resolve
the issue.
🤝 E. Expressing Corporate Values
(5) We remain deeply committed to __________________ and supportive workplace
environment where every individual feels valued, respected, and empowered to contribute to
the organization’s success.
💬 F. Thanking the Reader
(6) We greatly appreciate your __________________ to this matter, as it is of great
importance to us, and we sincerely value your willingness to engage with us and share your
feedback.
🪄 G. Offering Help
(7) Please let me know if you require __________________ or additional resources to
complete the application process successfully, and I would be happy to provide further
guidance.
🧠 H. Clarifying or Explaining
(8) This information will help readers __________________ and more detailed
understanding of the steps involved in the process and the expectations for successful
implementation.
🗣️ I. Responding to Concerns
(9) Several employees have recently raised valid concerns regarding the changes made to
the work schedule, and we are committed to __________________ promptly and effectively.
📚 J. Providing Details
(10) We would like to provide __________________ about the upcoming training session,
including its objectives, duration, and any materials or preparations required beforehand.
📧 K. Inviting Contact
(11) Please __________________ at your earliest convenience via email or phone if you
have any questions, require clarification, or need further details regarding this matter.
🌍 L. Sustainability Focus
(12) As part of our __________________, we have recently implemented a new recycling
program aimed at minimizing waste and promoting eco-friendly practices.
✅ Answer Key
1. in order to
2. — (given example)
3. our team’s unwavering dedication
4. accept our sincere apologies
5. fostering an inclusive
6. attention
7. further clarification
8. gain a clearer
9. addressing them
10.additional information
11.contact us
12.commitment to sustainability
