CURRICULUM VITAE
PRATIK ANIL SAWANT.
Mobile:8454027828 / 9372862745
E-mail: Sawantpratik3000@[Link]
Sawantpratik2000@[Link]
CAREER OBJECTIVE:
To work with leading company and to use my analytical thinking to the best of my ability combined with
perseverance, so as to contribute to organization’s growth and goal, as well as to attain my professional
goal.
EDUCATION QUALIFICATION:
T. Y. B.E appearing in ELECTONICS & TELE. from MAHATMA GANDHI MISSIONCOLLEGE
OF ENGINEERING.
Diploma in ELECTRONICS & TELE. (2013-14) from REVERA INSTITUTE OF TECHNOLOGY.
(MSBTE) with66.97%aggregate.
H.S.C. from Maharashtra State Board with 52.63%
S.S.C. from Maharashtra State Board with 77.36%
TECHNICAL SKILLS
Layer 3/Routing Protocols BGP,IP, RIP/RIP2, OSPF, VRRP, ICMP
Layer 2 Protocols ARP, VLAN, STP, RSTP
Operating Systems Windows Packet sniffing WIRESHARK, TCPDUMP
Designing Tools Cisco Packet Tracer, Graphical Network Simulator (GNS)
Communication Interfaces Ethernet, RS232, RS422
Wireless Technologies (Arista , Aruba)
Load Balancers (Citrix Netscalar load balancer)
Classification: Internal - Non - Shareable
WORK EXPERIENCE:
Designation: Network support Engineer
FTE WIPRO : 24-Dec-2019 - Till Date
Roles & Responsibilities:
Hands on Experience on Devices : Cisco Routers & Switches, Aruba Switches, Aruba Airwave Wifi, Citrix
Netsclaler Load Balancer, Cisco ACI, Nexus Switches
knowledge of routing protocols -BGP & MPLS.
Working knowledge of switching techniques: VLAN, Ether-Channel,Stacking
Knowledge for upgradation of network device.
Work closely with our internal customers on designs/solutions/Upgradation; bringing those
designs/solutions from concept to production.
Work on Auto generated and Customer generated Tickets of Enterprise clients. Troubleshooting Cisco
routers, switches, Firewalls etc.
Configure, monitor, and insure connectivity of LAN, and WAN sites.
Utilize the NOC management tools to capture data flow, analyze and identify network issues.
Configuring Routing protocols such as OSPF and EIGRP.
Configuring VLAN, VTP, STP, Inter VLAN Routing.
Configuring static routes and L2 - L3 technologies such as MSTP.
Configuring IP Sub netting, VLSM and Route-Summarization.
Understand and follow Service Level Agreements (SLA) within teams & vendors
Work with telecommunication carriers to resolve chronic network issues.
Investigate, analyze and document technical issues, then provide recommendation to upper
management
Wi-Fi MAC authorization / Static IP exclude
Responsible for configuration and troubleshooting of wireless Airtight, access points.
Creating TACACS user's ID.
Technical support from NOC to Field engineer
FLT on BGP Peer (link Down) Issue & call log with concern ISP.
Classification: Internal - Non - Shareable
Troubleshoot on Network Outage case of branch issue.
Resolving the issues for network if system is taking Apipa IP Range [Link].
Desktop/Laptop Remote / phone support, Backup system support.
Handling Issues related to Proxy, DNS and resolved the same in no time.
ImpactInfoTechPvtLtd
Mumbai(Client:-IDFCBank,Airoli).(Wipro)
Duration:16-March-2018–23-Dec-2019
Outlook 2010, Outlook 2013 and Office 365 installation, configuration and giving support for this
products.
Mail configuration on mobiles by using Active Sync and Intune Company portal.
Deliver quality IT service to IDFC Bank End Users and VIP Customers.
Configuration of Printers on user’s desktop/Laptop.
Having Knowledge of Telepresence as well as VCS (Video Conferencing).
MacAfee installation and Encryption on IDFC Bank Laptop, Maintaining System hardware’s (HP and
Dell).
Providing primary support through remote desktop tool (Office Communicator, Mstsc and Jabber) and
ensuring resolution in reasonable timeframe.
Escalation matrix response time and resolution time commitments.
Technical support professional offering extensive experience and through knowledge of different
operating systems, hardware, desktop peripherals.
IT network systems and firewalls, Self – Motivated, Strong Communications Skills, Effective Leader with
an objective to achieve goals.
Also check Basic troubleshooting on SEP (Symantec Endpoint Protection) client & servers.
Check the compliance of client & server through SEPM console.
Managed Day to Day activity with regards to SEPM.
Check & maintain daily checklist & health status.
Coordinating with respective stakeholders & resolved the issue with estimated timelines.
Handling GUP (Group Update Provider) issue on respective branch.
Experience with McAfee ePO policy creation and management
VPN/Remote support
Classification: Internal - Non - Shareable
Tools Used: BMC Remedy Ticketing Tool
Responsible for managing and maintaining Incident Management, Change management, IT Security
Management, Support Infrastructure and Business Application teams in resolving complex problems
related to Corporate Infrastructure.
Monitoring Tools Continuously to meet the SLA 100%.
Assigning Tickets to DC Team for their actions.
Organization: ESSAE-TERAOKA [Link]
Designation: Service Engineer.
Experience: (19-June-2017_12-Mar-2018).
Roles & Responsibilities
Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook Express
Operating Systems: Windows2009, Windows 7, Windows XP, Windows Vista, windows 8,windows 10.
Hardware testing Tools: Soldering de-soldering.
Good knowledge about the installation and maintenance of different types of network
Responsible for maintenance of all the desktops, printer switches
Troubleshoot and repair computer & printer hardware.
Installation of New POS (POINT OF SALE) Machine.POS415,POS 385-H,POS 315,POS 375 & also all
the peripherals(Cash Drawer,Printer,VFD,Pole Display).
Maintain EXCEL sheet of Database regularly, sending Mails.
Organization: SUMIT SERVICES
Classification: Internal - Non - Shareable
Designation: Service Engineer.
Experience: (19-June-2017_12-Mar-2018).
Roles & Responsibilities
Monitoring of external power alarms of Base Transreciever System (BTS)&Base Station Controller
(BSC’s) using UOC software.
Escalation of BTS & BSC’s Power alarms.
Preventive Maintenance (PM) of Base stations.
Coordinating with Supervisors, Technical Managers, Cluster Manager for BTS & BSC related issues.
Taking Beat Plan Preventive Maintenance (PM) of Cell sites.
Raise & Clear-Closed the Corrective Maintenance (CM) TT’s about Cell sites.
Making Daily Site Down outage reports of Cell sites.
Preparation & Generation of various Reports.
Raising MRF-CAM-SRN of cell sites for BB, PP, AC and other equipment.
Taking follow up from FSE & Technicians.
PERSONAL SKILLS:
I believe in Team Work and good Team member.
Strong belief in Quality of work.
Ready to Travel and Relocate.
Ability to work in under pressure.
EXTRA – CURRICULAR ACTIVITIES
Played Games at college & school level.
Active participation in college functions as volunteer and in other Event.
Played Cricket at College Level on 2013-14.
PERSONAL PROFILE
Classification: Internal - Non - Shareable
Name : Pratik Anil Sawant.
Father’s Name : Anil Laxman Sawant.
Mother’s Name : Sadhana Anil Sawant
Nationality : Indian.
Gender : Male.
Date of Birth : 22 Oct. 1994.
Strength :Confident, Positive attitude, Hardworking, Punctuality,
Good listener andQuick learner.
Hobbies : Playing Cricket,football,Reading Some Book,Internet Surfing
Languages Known : English, Hindi and Marathi.
Address : Panvel paradise, Aakurli,
Near Kakaji ni wadi, New Panvel.
Navi Mumbai 410206.
Place : Panvel
Pratik Anil Sawant.
Classification: Internal - Non - Shareable
