Welcome to your Digi product
Get started: This guide helps you with initial product setup. Need more? Find additional supporting material for
this product at [Link]/support/digionesp. Or connect to the online documentation by scanning
this code:
Quick Start Guide
Digi One® SP
Digi Technical Support: Digi offers multiple support plans to help you get the most out of your product. For
information on Technical Support plans and pricing, contact us at 877.912.3444 or visit [Link]/support.
Documentation feedback: To provide feedback on this documentation, send your comments to
techcomm@[Link].
1 Verify your components
Verify that you have all included equipment. If any item is missing or damaged, contact your supplier.
Included equipment
Power supply
Digi One SP Diagnostic loopback plug Power supply adapters
(some models may have a DC power cord or have
(non U.S. models only)
no power supply)
Note A loose label sticker that includes the unique device password is included in the box. Retain this label sticker with your hardware records. This default password will be
needed if the device is factory reset.
2 Connect the hardware
1. Connect the serial cable.
2. Connect the power supply.
3. Connect the Ethernet cable.
Note Once power is connected, the lights blink while the system boots up and the red power light blinks until the IP address is assigned.
3 Download the required documentation and software
Documentation and software for this product is online.
1. Navigate to [Link]/support/digionesp.
2. Click the Product Support tab, then click the Digi One Family and PortServer TS Family User Guide link to open the user guide for this product.
© 2020 Digi International Inc.
Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide. All other trademarks mentioned in this document are the
property of their respective owners.
3. Digi provides several utilities that discover and configure devices on a network. Download the appropriate utility to get started.
a. Click the Utilities tab.
b. Select your operating system. A list of available utilities for your operating system appears.
c. Download and run either the Device Discovery Utility or Digi Port Authority - Remote.
4. If the serial ports for your product will be managed using Digi’s RealPort software, download the driver.
a. Click the Drivers tab.
b. Select your operating system. A list of available downloads and release notes for your operating system appears.
c. Download the RealPort driver and the release notes.
Note For Microsoft Windows operating systems, unzip the download package and run the executable. For Linux or UNIX operating systems, follow the instructions in the
release notes.
4 Configure the serial ports
1. Run the Digi Discovery Utility or Digi Port Authority - Remote to discover devices on your network.
2. Configure the IP address, if necessary.
3. Open the web interface. In the Digi Device Discovery Utility, click Open web interface. In Digi Port Authority - Remote, click Device Configuration. A login prompt
appears.
4. Enter the default user name (root) and the unique default password found on the device label. If a password is not printed on the label, the default password is dbps. If
the user name and password does not work, they may have been updated. Contact your system administrator.
5. In the web interface, click Configuration > Serial Ports.
6. Configure serial port settings using port profiles. Port profiles are a defined set of serial port parameters for a particular use. The web interface and the Digi One Family
and PortServer TS Family User Guide contain descriptions of the port profiles. For Digi One SP products, Digi recommends the RealPort profile. For help in configuring the
device for use with other port profiles, see the user guide. To configure ports to use the RealPort profile:
a. On the Serial Port Configuration page, click the port to be configured.
b. Click Change Profile.
c. In the list of profiles, select the RealPort profile.
d. Click Apply.
7. The serial ports for the Digi One SP product are set to EIA-232 by default. For EIA-422/485, configure the DIP switches as shown in section 5.
5 Configure DIP switches
The Digi One SP has a set of DIP switches on the underside of the device for setting the EIA mode for serial communications. Set these DIP switches according to your serial
device requirements (EIA-232/422/485). See the table for the device server pinouts.
Digi One SP 1-4 port DIP switch settings:
Switch settings
Up/On
Down/Off
If switch 4 is up, the termination resistor is connected. If switch 4 is down, the termination
resistor is not connected.
Up/On
Down/Off
DB-9 pin EIA-232 EIA-422/485 Full-duplex EIA-485 Half-duplex
1 DCD CTS- Not used
2 RxD RxD+ RxD+
3 TxD TxD+ TxD+
4 DTR RTS- Not used
5 GND GND GND
6 DSR RxD- RxD-
7 RTS RTS+ Not used
8 CTS CTS+ Not used
9 RI TxD- TxD-
Shell GND
Note If switch 4 is up, the termination resistor is connected. If the switch is down, the termination resistor is not connected.
Your Digi One SP product is now configured for basic serial port connectivity. For information on other configuration options and additional product information, see the Digi
One Family and PortServer TS Family User Guide.
6 Next steps
Digi Technical Support: Digi offers multiple technical support plans and service packages to help our customers get the most out of their Digi product. For information on
Technical Support plans and pricing, contact us at +1 952.912.3444 or visit us at [Link]/support.
Documentation feedback: To provide feedback on this document, send your comments to techcomm@[Link].
