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Functions and Environment of Marketing

The document discusses the concept and functions of marketing, emphasizing its role in market research, connecting businesses to their socio-economic environment, and maximizing economic efficiency. It outlines the marketing environment, distinguishing between macro and micro environments, and highlights the importance of competition and market strategy in business. Additionally, it covers product policy, including product development and testing, as essential components of effective marketing practices.
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0% found this document useful (0 votes)
9 views15 pages

Functions and Environment of Marketing

The document discusses the concept and functions of marketing, emphasizing its role in market research, connecting businesses to their socio-economic environment, and maximizing economic efficiency. It outlines the marketing environment, distinguishing between macro and micro environments, and highlights the importance of competition and market strategy in business. Additionally, it covers product policy, including product development and testing, as essential components of effective marketing practices.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Chapter I

The term marketing derives from the Anglo-Saxon verb market, meaning to conduct.
some market transactions, namely buying and selling. Strictly regarding etymology, marketing would
define the act, the process of exchanges in the market space.

THE FUNCTIONS OF MARKETING

Starting from the reality that marketing represents a direct, efficient way of thinking and acting in
In the business world, there has been a strong focus on defining its mission and role, reflected through
the tasks and functions that are to be fulfilled. Thus, the role attributed to marketing through itself
the essence to take the form of the following general, common functions:

a) market research, consumer needs. This function makes necessary and possible
the obtaining by any enterprise of information regarding current or future markets
potential, to the overall consumption needs, to their motivation, to behavior
the consumer etc

b) The dynamic connection of the enterprise to the socio-economic environment. This function
reflects the relationship between the enterprise and the surrounding environment and accordingly, the whole
the activity of the enterprise must be reported, permanently connected, operationally, to the physiognomy and
the requirements of the environment are constantly changing.

satisfying consumption needs under superior conditions. This function highlights


the goal of any entrepreneur's endeavor, which aims for their activity to ensure
correspondence between its offer and the needs of the audience it is intended for.

d) Maximizing economic efficiency (of profit). This function defines the goal
the entrepreneur's activity in the market economy. Marketing supports organizations in
reaching their goal, encouraging entrepreneurs to get involved in the process of
estimation of the profitability of various market opportunities.

THE PLACE OF MARKETING IN ECONOMIC SCIENCES

Through its theoretical-methodological content and area of application, marketing fits into the family
of economic sciences, as a natural result of their existence and development. Multidisciplinarity
marketing refers particularly to the instrumental or working level and the scientific level of
This field is in a continuous improvement. It is evident that marketing is in a continuous process of
evolution, becoming in the contemporary context of increasing complexity of business operations, an imperative
for entrepreneurs.

Chapter II

Against the backdrop of economic and social dynamism, the relationships between have evolved increasingly pronounced.
businesses and at the same time marketing theories. The area of promotion has expanded or increased.
the number of enterprises or developed service enterprises, a promotion took place
extensive but also an intensive one respectively the transition from a limited vision to a vision
integrators. The emergence of marketing is attributed to this century.

The specialization of marketing in economic and non-economic activities

The MK specialization has occurred due to the development of the use of techniques and procedures.
MK, the differentiation of the fields of application of MK.

Chapter III the marketing medium

The marketing environment refers to the totality of factors and forces that escape
immediate control of the company and which influences the maintenance or development of the relationship
sales with profitable clients. Depending on the nature of the action of these factors and forces, two are distinguished
groups of components: the macroenvironment and the microenvironment of the firm.

The macro environment of marketing

This represents the set of variables, factors, and forces that are uncontrollable by the firm.
and which together constitute the general climate in which this activity takes place.

Socio-cultural environment:

Demographic environment: it is represented by the population and its structures. Through analysis
The trends in the population structure allow for the anticipation of consumer behavior.
on a certain market, as far as the large number of needs and desires of those
individuals are expressed by demographic traits such as: age, sex, status
civil, occupation, residence.

Cultural environment: it is made up of the set of values, norms, beliefs and


the traditions to which the members of a society refer and from the system of services
existing culture in a determined social space: country, area, locality.

The final consumer environment: A consequence of changes in the geographical and in the
the cultural change in the attitudes and lifestyle of consumers. They have
It began to claim a wide diversity of products and, not least, small gifts.
from the stores they usually frequent.

The economic environment: conditions the total amount of money available in the market. It
represents the support for the purchasing power of clients, whether they are economic agents or
individual consumers.

Natural-technological environment:

Natural environment: it is constituted by the set of natural resources of a country that


are necessary for the operation of market operators. Natural resources are
formats of the current and potential wealth provided by nature.

Political-legislative environment: The right to conduct business is guaranteed by acts


normative in force in that country, through government decisions and through will
the politics of the ruling forces in the state.

Information systems represent the main tool


Informational environment:
ensuring competitiveness in the market, as well as maintaining profitable relationships
to clients. At the same time, it offers companies the possibility to benefit from the latest news of
on the market.

Microenvironment of marketing

The micromedia of marketing includes those internal factors and external forces that
directly influences the company's activity and on which a
specific control. It consists of the external environment of the company (the company itself and its nature)
the external microenvironment of this (customers, competitors, suppliers, intermediaries,
organisms bearing interests

The external microenvironment of the company is made up of those factors and forces that
and the direct incident with the company's capacity to meet the needs and
consumer preferences.

Clients: The most important strength of a business is the continuous relationship with
the client. A great mistake would be made if those who sell would focus more.
they focus more on what they want to sell, rather than on what customers want
to buy.

Competitors: To be successful, a company must satisfy its customers in a way


more attractive than its competitors. The competitors consist of companies that produce goods and
services similar to the company under analysis or that offer alternative satisfaction of
a customer's need for it.

Suppliers: Delivery from other companies of the required raw materials, materials, energy,
technological equipment, workforce, financial resources, and information are provided by
to manufacturers and service providers who are called suppliers. Since suppliers
provides the things that companies need to run their own business, they
it must also take into account the risk coefficient it assumes in relation to each
supplier. Under certain circumstances, companies can be vulnerable to the power of suppliers.

Intermediaries: are companies or individuals involved in distribution, selling, and promotion.


products and services of a company to users.

Chapter IV

According to the sphere of confrontation between demand and supply, the company's market expresses the relationships that
There is a formation between the own offer, composed of one or more products (services) and the demand.
for this.

The market marketing approach uses a variety of criteria and instruments to establish it.
the concrete content and its main dimensions. In such an approach, more must be done
first distinction between the effective market and the potential market. In the first case, it is about
the market dimensions reached at a certain moment, respectively the actual market transactions
unfolded; it illustrates the extent to which the confrontation between demand and supply took place and which has
formalized in sales-purchase contracts. The potential market expresses the possible dimensions of
markets, the widest limits within which the confrontation of demand will take place.
offer; the potential market is realized with a certain probability, depending on the ratio in which
the formative factors will be identified at that time.

It should be noted the structure of the global market - within which the enterprise market occupies a
certain places have a uniquely complex character. Regardless of the complexity of its structure
the market represents a unified whole; although seemingly isolated and independent, the segments of
the market is nothing but interdependent parts of an organic whole
The market capacity can be expressed through several indicators, both in value terms.
both in physics.

The volume of the offer is an indicator typically used for situations where demand
it is greater than the supply, the number of suppliers operating in the market is narrower,
publications provide comprehensive information on production, etc.

The volume of requests expresses in a more appropriate way the effective capacity of the market;
It is indicated in all cases where the enterprise seeks to size its activity.
in relation to demand, the supply being higher than the demand.

Chapter V THE CONCEPT OF COMPETITION IN MARKETING

Competition is an exceptionally important phenomenon for economic life, but also for social life.
because it represents the driving force that motivates both businesses and the existence of people.

The two main types of competition existing in classical literature are: perfect competition and competition
imperfect. Perfect competition occurs when the following conditions are simultaneously met:

perfect market transparency – assumes that the decisions of economic agents are made under conditions of
perfect information, the information being related to the quality and nature of the products and the price.

the perfect mobility of production factors - which means there are no technical, economic, or legal limits
in the path of their free and natural orientation towards the fields where they are used with the highest efficiency.

Real markets, effective ones, those found in competitive market economies are characteristic of them.
imperfect competition. imperfect competition presents the following forms: monopolistic competition, oligopoly,
monopoly, oligopsony, monopsony.

Monopoly is characterized by the existence of a single producer of a homogeneous good who faces a
infinite number of buyers existing in the market.

Monopolistic competition is one of the most widespread forms of imperfect competition, considering that...
if it succeeds in combining the attributes of monopoly, such as market power, with the attributes of competition
perfect and namely, the non-existence of superprofits.

Oligopoly is characterized by the existence of a small number of firms that produce similar goods or
differentiate, between them agreements can be established regarding price fixation.

From a commercial point of view, competition has two forms:


fair competition, considered legal, as it takes place within a legal framework, based on improvement
the own activities of economic agents
unfair competition, considered illegal, because the regulations in the field are not respected
the competitors, driven by the desire to win the market by any means and harming the activities of their rivals.

CHAPTER VI

The content of the market conjuncture


If we analyze sequentially by geographical areas and time periods, the market appears under
form of continuous fluctuations of demand and supply. The fluctuations recorded in demand and supply
in a certain period of time as well as the overall trends expressed by the report
between them and the effects they generate shape the market context

The conjuncture represents, ultimately, the market at a given moment or, in other words,
the conjuncture represents the expression of the different forms that the market takes in its evolution under
the action of the different components of the environment. It can also be said that the economic state
privacy within a certain period as an effect of the interaction between the elements
constitutive economic conjuncture..

The factors that determine the market context

The evolution of the situation over a certain period of time is the result of the joint action of factors.
This influences the market. Grouping the factors proves to be particularly useful in the analysis of the conjuncture.
markets based on their intensity and action over time. According to this criterion, they differ
the following categories of factors:

of duration

of cyclic action

seasonal factors

adventurer

MARKET STRATEGY

The formulation of the market strategy is the central point of marketing programming.

Market strategy is a key component of the overall strategy of the enterprise, and
the correct selection by the enterprise of the segments towards which it focuses its efforts
of marketing, to whom it addresses with the right product, which it offers in the most suitable place, at the price
suitable and accompanied by a corresponding promotion, aiming to achieve its objectives for a
certain period.

Factors determining the market strategy

Choosing a market strategy represents the result of selecting an option from within a broader set.
many variations, as a result of careful research of both the environment in which the enterprise operates
the activity, as well as its human, material, and financial resources. From this point of view, it follows that
The strategy of a business is influenced by the following factors:

- exogenous factors - that act on the enterprise in the form of environmental forces,

- endogenous factors - which bring together the internal forces of the enterprise.

MARKETING MIX

The promotion of the company's marketing policy involves initiating a series of practical actions.
and at the same time training efforts to achieve them. These practical actions are
operate as a coherent ensemble represented by the marketing mix. The mix of
marketing is a continuation of the market strategy, the enterprise after defining the objectives
strategies must develop detailed strategies regarding price, product, distribution and
communicate, these strategies being derived from the market strategy. Marketing mix
assumes the orientation of the company's marketing based on internal resources and conditions
the market, by combining into a coherent whole, in the form of programs, the elements
product, price, distribution, and communication policies.

Defining elements of the marketing mix:

- the following references: product range, quality, appearance, brand


the characteristics, the packaging, the dimensions, the services, the guarantees, the returns,

- pricedefining the catalog price, level and structure, discounts, facilities, payment period,
lending conditions

- promotion (promotional communication) with sales promotion, advertising, sales force


sales, public relations, and direct promotion

- Placement (distribution) includes distribution channels, distribution systems,


location, sales techniques, transport, storage, warehousing and other logistical components.

PRODUCT POLICY

At the level of the global marketing policy of the enterprise, the product, respectively the policy
the product represents a central element. Once the product is defined, it appears
the necessity of appropriately defining the markets in which it will operate, otherwise
Next, the product-market pair is defined. Alongside the product and
on the market, the price represents, in practical activity, a third element that
supports the entire organization process - from a commercial perspective - of
enterprise.

The product represents a set of attributes or characteristics, tangible and


intangible, which appear in a form easily recognizable and which the buyer
accepts as satisfying its needs for goods or services. Thus, from the point of
see to the buyer/consumer, can be identified and delineated
the following types of attributes/features of a product:

• tangible, which can be perceived physically, directly measurable, such as: dimensions,
shape, color, weight, etc.

psychological, resulting from the satisfaction of possession or use, that correspond to needs
humane

those that contribute to achieving the estimated utility of the product and that satisfy it
on consumer

The classification of products can be done based on several criteria, one of


the most used being the destination of the products, after which we have the following
categories:

consumer products are purchased by individuals or families, for

personalized. Depending on purchasing habits, respectively

we distinguish several types of products, as follows:


the consumer goods are those purchased regularly and frequently,
requiring minimal effort regarding the conduct of the process of
purchase.

durable goods are those that are not purchased frequently,


and the purchasing decision is based on comparisons of brands, prices,
services etc

specific products or new products have unique characteristics that


determines a certain segment of consumers to make a special effort in
the procurement process.

the "unwanted" products are generally unknown products that, even then
when they become known to the consumer, he does not express his intention to do so
acquire

Industrial products, unlike consumer products, are purchased.


by legal entities, intended for their consumption and not for consumption
individual or family

Another important criterion for classifying products is represented by the specificity.


the client. Depending on this criterion, we distinguish between consumer goods, namely
products that are aimed at the final consumer, directly and goods
industrial, intended for productive consumption.

From the perspective of strategies that adapt to the specific life cycle of each product, there
generally differentiates the following situations:

• businesses whose products undergo a long maturity stage or whose


sales are increasing continuously, primarily acting in the following
directions:

the use of the shortest distribution channels;

product innovation;

comparative advertising;

extensive distribution;

maintaining competitive prices;

Product development

At this stage, prototypes or small quantities are obtained, laboratory tests are conducted, and other
technical assessments etc. Product development involves analysis:

the original concept;

the basic benefits that the product is expected to generate;

potential clients;
• estimated costs and prices;

the amplitude of the line and the range;

the determining attributes of the product.

Product testing

Once the prototype is obtained, it is subjected to various tests aimed at determining


the level at which the performances of the new product are manifested. Testing the new product involves
two main types of tests, namely technical tests (conducted in laboratories) and
commercial nature test (which targets the behavior of the product in the market).

Sample market analysis

At this stage, a series of important decisions are being inventoried that


to be adopted by the enterprise, and which refers to: the number of localities in
what criteria will be used to test the product; the criteria based on which it will be placed
the product in certain points of sale; the necessary information regarding the markets
respective etc.

Product launch

The market launch of the product represents the final stage of the development process.
the new product, a stage that actually crowns the efforts made by
enterprise in the previous stages. This stage involves the realization of a
adequate environments for the effective launch of the product, informing
the public regarding the new product, facilitating the product's entry into the market.

Brand

Mark this distinctive sign used by businesses to individualize and


identifies their products, works, and services from those identical or similar
other enterprises. The brand has the ability to continuously and regularly influence.
the behavior of those who come into contact with her, bringing their decision into routine
of purchase and thus establishing the demand for a certain existing product or
producing the expansion of the buying instinct to create demand for new
products.

Summary

The product is an element of the marketing mix of particular importance for


enterprise; a useful tool for practicing effective management. Practice highlights
the fact that product policies align with target markets, forming the "product-market" pairs, through
intermediul cărora se transpun în realitate obiectivele strategice ale întreprinderilor.

Product. A set of attributes or characteristics, tangible and intangible, that appear under a
easily recognizable form that the buyer accepts as satisfying their needs
goods or services.

The physical components of the product. It refers to the specific technical and physical properties.
of a product (weight, volume, lifespan, etc.).
•The corporate components of the product. They include elements that do not have a material structure.
direct: brand and name, instructions for use, price, services that accompany the product
(installation, warranty period, service, etc.).

• Communications regarding the product. Include all information transmitted to the buyer
potential: merchandising actions, point-of-sale promotion, advertising etc., with the aim of
facilitates the presentation of the product and encourages the purchasing decision.

• The product image. An immaterial, symbolic attribute that shows how the product represents it.
as a consumer, as well as the way in which they wish to be perceived by those around them.

• The generic product (basic). It actually represents the essence of the product and includes the main
advantages that the buyer identifies, in the form of personal needs that will be
satisfied with the respective product.

• The tangible product. It includes, in addition to the generic product: features, brand, style,
quality and packaging.

• Articles. Different unit elements that make up a product line.

• The amplitude of the range. Measures the number of product lines being sold.

• Depth of range. Indicates the number of references (models or versions) that are offered through
the intermediary of each product line.

Homogeneity (or range coherence). A characteristic / dimension necessary for products


market yourself.

• The length of the range. It measures the total number of products that can be marketed, achieving as
the result of multiplying the amplitude of the range by the reference number of each.

• The product life cycle. A process that unfolds over time, starting with the launch and
reaching up to the product's exit from the market.

• New product. The product that, through its characteristics, differs from the products available on
market.

Brand. The distinctive sign used by businesses to individualize and identify products.
the works and services of theirs that are identical or similar to those of other enterprises.

• Product strategy. The company's options regarding dimensions, structure, and dynamics
products that it produces or sells.

PRICE POLICY

The company's pricing policy can be fully utilized for the benefit of the company.
only under the conditions that it benefits from a prospective vision of evolution
target market, just as is the case with the other components of the mix of
marketing. In other words, even if it does not represent a variable entirely.
controllable, the price can still be the subject of a strategic orientation. Pricing policy
is closely connected to the market strategy and the other components of
marketing mix (product, distribution, and promotion policy).

PRICE STRATEGIES
The level and structure of the prices of the products offered by the enterprise represent the manner of expression
the conditions within the company (in other words, its potential) and the situation from
market level. The price formation mechanism experiences a wide variety of particular situations in
function of a whole series of economic factors. These generally reflect the specificity of each
economies, nature and intensity of competition among suppliers, degree of state involvement in
the market mechanism, and the needs of potential consumers (their number, degree of concentration and
organization, purchasing power, etc.

The enterprise can orient itself in setting the price level for its own products,
after: costs, demand (the value perceived by the consumer) and competition.

The orientation based on the cost of the price seems to be the most rational. It starts from the premise that the price
it must cover the costs completely and allow for a net profit.

Competition-oriented pricing is another option, usually having,


the highest frequency in practice. In an increasingly competitive market, neither do
It is practically possible to ignore competitors' prices.

Request-oriented is a less commonly used method, as it requires the existence of certain


market conditions (competition is either absent or at a low level, as a result of a relative
stabilization in delineating the market potential between competitors). In this case, prices may intervene as
instrument for balancing demand with supply.

The main criteria underlying the differentiation of pricing strategy variants are: the level,
diversity and mobility.
The price level, which often determines the penetration of products into consumption, can
it is considered the dominant criterion for choosing strategic options. Any mention of price concerns
First of all, its level and only then other characteristics of it or of
the corresponding product. The strategic options corresponding to this criterion are:
High price strategy. Among the main types of high prices that
the enterprise can utilize include: the prices for capitalizing on market advantage (or
skimming prices, brand prices, protective prices (umbrella
prices) or prices for exceptional performances (premium prices).
Moderate pricing strategy as the main form of price manifestation
psychological ("bait" or "magic").
The low price strategy allows for the use of various types of prices, such as prices
promotional prices, keep-out prices, prices of
penetration into a new market (penetration prices) etc.

The concept of distribution can be defined as the totality of economic activities.


as organizers for directing and transmitting the flow of goods and services from
producer to consumer.

The main functions of the distribution process are:

the change of ownership of the product through the sale-purchase;


the movement of the product, namely transport, storage, conditioning,
manipulation, packaging, etc.

the selection and use of distribution channels.

Some authors structure the distribution process into three components more
more comprehensive than those mentioned above:

the route that the product takes in the market;

the assembly of economic operations that accompany, condition, and complete


this route (sale-purchase, concession, consignment, etc.);

the chain of operational processes that the goods go through on their way from
producer to user (consumer).

The distribution channel represents an organized network of agents and institutions that
conduct activities aimed at linking producers and consumers or with
other words the journey of the product from the place of its obtaining to the place where it is
consume.

Distribution channels can be:

-direct channels - without intermediaries (producer - consumer);

-short channels - with a single intermediary;

long channels - with two or more intermediaries.

Starting from the conventional distribution system, distribution channels can be


organized into several types of complex distribution systems (distribution systems
marketing8:

- the vertical marketing system, consisting of a manufacturer, one or more


wholesalers are one or more retailers who operate as a unitary organism.
The vertical distribution system is controlled by the manufacturer, wholesaler, or retailer.
which aims to avoid conflicts within the distribution channel through a
centralized planning;

the horizontal marketing system which requires that two or more


enterprises from different fields of activity to pool their material resources,
financial and human resources to leverage a market opportunity or to cover
better a market segment;

promotion policy

The communication policy includes all internal and external measures of the company that
acts on the knowledge, concepts, and attitudes of market participants towards
the performance of the enterprise.

The communication process can be built with the help of the following elements:

source (a person, a group, or an organization that wishes to convey a message to another person
or a group of people);
the message (the collection of words, images, and symbols transmitted by the source and intended for
the receptor)

coding (the transformation of the message by the source in a way that symbolically expresses the idea
on the concept that aims to reach the buyer)

the communication channel (the means by which the encoded message is supposed to reach the receiver - newspaper,
magazine, television, radio, street billboard, etc.

decoding (the interpretation by the receiver of the symbols transmitted by the source);

-the receptor (the one to whom the message is addressed and who may not coincide with the intended receptor)
source);

the response (the receptor's reactions after exposure to the message, respectively the consumer buys)
the product, changes its attitude towards it or stops buying it;

-feedback-ul (the part of the response that returns to the issuer);

the noise or disturbances (interferences that can lead to an incorrect perception of the message).

The mechanism of promotional communication begins with the evaluation of the relevant internal and external situation.
from the perspective of the promotion policy, a SWOT analysis that sets the benchmarks
for promotional actions.

MARKETING PLANNING

The strategic plan defines the mission and the general objectives of the company. In each
The company, marketing helps to achieve overall strategic objectives. The role and
The marketing activities within an organization are shown in the figure below, which
summarize the marketing process in its entirety and the forces that influence strategies
of the company's marketing.

Target consumers are at the center. The goal is to build strong connections and
profitable with these consumers. The company first identifies the total market, then divides it
in smaller segments, select the most promising segments and
focuses on serving and satisfying them. It designates the mix of
Marketing care includes the product, price, distribution, and promotion. To find the one
I will develop the appropriate marketing mix and put it into action, the company is committed to
analysis activities, marketing, planning, implementation, and control. Through these
activităţi, compania se adaptează actorilor şi forţelor din mediul de marketing.
Organizing the marketing effort
The company wants to create and implement the marketing mix that will achieve the most
align the objectives in the target markets. Organizing the marketing effort includes four functions: analysis,
planning, implementation, and control.
Marketing analysis. It starts with a comprehensive analysis of the company's situation. It is required
analyze the markets and the marketing environment to find attractive opportunities and to
avoid environmental threats. The strengths and weaknesses of the company must be analyzed as
possible marketing actions to determine the best possibilities.
Marketing planning. Marketing planning involves decisions about strategies.
marketing that will help the company and its overall strategic objectives. A detailed plan of
Marketing is necessary for every business, product, or brand.
A marketing strategy is the marketing logic through which a company hopes
to achieve their marketing objectives.

MARKETING PLAN

The marketing plan is the step-by-step guide on the path to business success. It constitutes
the means of implementing the chosen marketing strategy. It must be based on understanding
clear marketing objectives of the company, what the business aims to achieve
future. Such a plan helps you identify the specific actions of the marketing activity, to them
organize and coordinate them. Developing this plan requires you to assess what is happening on
market and what impact it has on the company's activity. The marketing plan is a document
written in which the direction the company will take is presented, the concrete activities that will give
the chosen direction, as well as the arguments on the basis of which this direction was opted for.

The marketing plan is the most important document:

To ensure an efficient and well-directed activity of the marketing department;


Pentru a stabili activităţile departamentului de marketing în cursul unui an financiar.

The stages of developing the marketing plan are:

Clarifying and noting what exactly you want to achieve. This stage gives you some ideas on which
to reflect and questions to answer to allow you to clarify and specify the result
dorit.
b Evaluation of the desired result. In this phase, the importance of identifying profit will be highlighted.
turnover, elements with an important role in terms of approving the plan or obtaining
funding;
c Identification of the consequences that the marketing plan will have;
Establishing the target market;

The Assessment of Target Consumer Behavior;


Establishing the strength point;
Highlighting the ways of communicating with the target audience;
Establishing the marketing budget;
The evaluation of the efficiency of the marketing plan

The marketing plan is designed by the marketing department, using information from the others.
departments, oriented according to the specific objectives of the company and its mission, and includes the following

secţiuni: rezumatul, zona de activitate şi descrierea pieţei, auditul de marketing, concurenţa, analiza SWOT,
marketing objectives, marketing strategies, marketing program, marketing budget
the implementation of the marketing plan, its control and adaptation, as well as the annexes.

SWOT ANALYSIS

Analiza SWOT (acronim compus din (S) „strenghts” – puncte tari, (W) „weaknesses” –
weak points, (O) "opportunities" - opportunities and (T) "threats" - threats) aims to
highlight aspects related to the internal environment of the company and the external environment in which it operates

the activity.

The analysis of the internal environment reveals the company's strengths (advantages it possesses in
report with other companies in the sector or in the environment in which they operate) and the weaknesses (disadvantages that result
in comparison with the competition). The analysis of the external environment will provide information about opportunities (those

elements that can represent a positive influence on the company's activity) and about threats or risks
(those elements of the environment that can negatively influence activity). In this way, you will be able to try
maximizing your strengths, overcoming your weaknesses, taking advantage of
the favorable opportunities and to defend yourself against possible risks.

SWOT analysis answers the questions that will allow you to decide whether the company really and
your products will be able to fulfill the plan and also, what will be
the limitations within this process.

The strengths generated by the employed staff include the skills and experience of the employees.
cooperative working environment, staff training program, etc.

Here, for example, is a series of possible strengths:

wide range of products;


the high quality of the company's products
relatively high market rate;
the special hygienic conditions in which the technological process takes place;
the quality verification of products at every stage of the technological flow;
superior technology;

A weak point (a weakness) is a characteristic, a factor, an element of the mix that


it can cause a competitive disadvantage. It can refer to product quality, to performance
technology, market coverage etc. Identifying weaknesses is not an opportunity for slander
the company, yes to make a correct assessment of the situation of fact.

A company may have among its weaknesses:

lack of flexibility;
some basic equipment used have a high degree of wear and require frequent current repairs
expensive;
used moral tools;
the low level of digitization of society;
the high degree of wear of the means of transport;
the use of special equipment in the manufacturing of products with a longer warranty period, thus
as part of the competition;
the absence of previous business relationships (for new businesses);
low level of sales;
the commercialization of less sought-after brands;

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