Nike Store Strategic Management Case Study
Nike Store Strategic Management Case Study
PRESENTED BY:
Jefferson Alvarado Martínez 2901779
Tatiana Rodríguez Chacón 2902336
PRESENTED TO:
Engineer Natalia Ramírez
Around this same time, the relationship between BRS and Onitsuka was falling apart.
pieces. Knight and Bowerman were ready to make the leap from being a distributor
of design footwear and manufacturing of its own brand of sports shoes.
They selected a brand from the brand that is now internationally known.
like the "Swoosh," which was created by a graphic design student in the
Portland State University called Carolyn Davidson. The new Nike line
Footwear debuted in 1972, in time for the Athletics Trials of the States.
United, which were held in Eugene, Oregon
While Nike had designed footwear and clothing for golf and soccer for a
number of years, in the mid-1990s marked a commitment
deepening the ability to truly excel in these sports. In 1994, Nike signed
several individual players based on what would be the one that won the World Cup
Brazilian National Team. In 1995, Nike signed the entire team and began to design the
distinctive team uniform. Nike also signed the decade of the United States
of the men and the women's national soccer teams, as well as
dozens of national teams from around the world.
In 1996, Nike Golf signed a very talented but still unproven young player.
golfer named Eldrick "Tiger" Woods for about $5 million per year. The
competitors laughed and shouted at Nike's critics "madness," until Tiger
he won the 1997 Masters by a record margin of 12 strokes.
Nike made a splash in the new millennium with a new cushioning system, Nike Shox.
footwear called, which debuted during Sydney in 2000. The
the development of Nike Shox culminated more than 15 years of
perseverance and dedication, as the designers of Nike
trapped with their idea until technology could
getting up to date. The result was a cushioning and stability system worthy
to join Nike Air as the gold standard of the industry.
Nike's mission is reflected in the way its products are marketed, and
in the social responsibility that Nike feels in the world
VISION
Nike's vision is how Nike wants to achieve its mission.
Ahora, nosotros como ingenieros industriales según los conocimientos que hemos
acquired in the degree, we propose improvements and additions to the information
found in the following way:
NIKE bases its strategy on three principles: pursuing the greatest opportunities
growth, leverage the resources and capabilities of NIKE and serve the
clients with quality products and experiences
In the long term, the strategic vision of Nike Store is to dissociate growth from the
limited resources that are highlighted by new goals and challenges, including
a commitment from the entire company to further integrate the principles of
sustainability in its innovation processes, corporate governance, and in all
their wallets. The challenge for the new year is structured on two levels:
MISSION: To bring inspiration and innovation from athletes around the world. If you have a body, you are an athlete.
Improvement of Conditions
Development of tools of work within
access to information Supply chain
Global
The president of the Nike board is Phil H. Knight, 70 years old. This
Caballero has been with the company since its beginnings in the decade of
1960. He holds an MBA from Stanford University and has been a
certified public accountant and an assistant professor of management
companies at Portland State University.
The Chief Financial Officer (CFO) of Nike is Donald W. Blair, 50 years old. Blair
joined Nike in November 1999. Before joining Nike, he held several
positions at Pepsico Inc., and had been a certified public accountant in
Deloitte, Haskins and Sells.
Philip H. Knight
Mark
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1.6. QUOTATION ON THE STOCK EXCHANGE
Eight years after its creation, Nike Store begins to list its shares on
the stock market has been doing so since December 2, 1980, and up to this date has
had a good growth in the price at which it sells its shares, as
you can appreciate in the illustration:
Source: [Link]
START
Date: January 1981
Volumen de acciones: 1.624.990
Precio: 0,3008 Dólares
Source: [Link]
ACTUAL
Fecha: Octubre 2014
Volumen de acciones: 5.159.872
Precio: 89,20 Dólares
Source:[Link]
ASCENTS AND DESCENTS
RELATED NEWS:
Nike shoots up on the stock market after earning 23% more in its first fiscal quarter
(26 sept 2014):
The sports brand, one of the thirty members of the Dow Jones Industrial Average,
achieved sales of 7.982 billion dollars (a 15% increase) between the 31st of
mayor and on August 31, its earnings per share stood at 1.09 dollars (a
27% more). Nike's shares on Wall Street have appreciated in the last
twelve months at 14.96% but only 1.41% so far this year. On the day of
Today, Nike's shares traded on Wall Street with an increase of around 12%
thanks to the good results of the company.
2. COMPANY PORTFOLIO
Source: [Link]
Regarding clothing, it is designed with respect to sports and for
to complement the use of sports footwear, it is often sold through the
same channel of marketing and distribution, the typical clothing products
includes shirts with licensed logos of professional teams.
CLOTHING LINE
Source: [Link]
Considering both the mission of Nike Store and the product lines that
maneja es claro que los nuevos campos de acción en los que la empresa puede
Those entering should initially have a strict relation to the activity.
physics, meet the needs of professional athletes, such as those of
anyone who has a taste for this activity.
Esta línea puede contar con algunos de los siguientes productos, que son usados
as performance monitoring teams of the athlete, within a center of
development
Gym equipment
Toning Accessories
This product line could have a corporate focus, targeting sales through
mayor, and in detail, for anyone who wishes to use this line in their own
space.
Dance
Sneakers
Specialized Orthopedics
2.3. COMPANY COMPETENCE. MARKET ANALYSIS
Puma
Puma is the number three competitor in the global athletic footwear market.
Puma develops and markets a wide range of sports goods and
lifestyle, including footwear, clothing, and accessories. Its sales in 2008 were 2.5
millions of euros. The sale of Products under the brands Puma and Tretorn, the
the company employs more than 10,000 employees and distributes its products in more
from 130 countries around the world. The company was founded in 1948 when Rudolf
"Rudi" Dassler separates his business from his brother Adolfo. Rudi moved his business.
TI on the other side of the Aurach River from the Adidas company in Herzogenaurach, Germany.
The four dimensions are an extension of the simple headers of Pro and
Against. The SWOT analysis template is generally presented as a
matrix of four sections, one for each of the elements: Weaknesses,
Opportunities, Strengths, and Threats.
It is important to clearly identify and describe the topic analyzed through SWOT.
which in this case is an analysis against its competition.
SWOT Matrix
STRENGTHS WEAKNESSES
Portfolio Diversification. Lack of HR in the factories
2. Comfort in their products. internationals.
3. Positioned logo. 2. Recognition of the
4. Well-known slogan. competition.
5. Word of mouth customer. 3. Diffusion of comments not
6. Market leadership. favorable from their side
7. Capital to invest. employees.
8. Creativity.
9. Social Responsibility.
10. Advertising.
11. Cutting-Edge Technology.
12. Product quality
13. Infrastructure
OPPORTUNITIES THREATS
Good Suppliers. The economy of each country.
Good distribution channels. 2. Globalization.
3. Number of clients. 3. Possible Union.
4. Event sponsorships. 4. Competition innovation.
Weaknesses attack of the 5. Imitation of the product.
competition.
Wide range of sports.
7. Creation of new idols.
8. New trends that emerge.
3. COMPANY ANALYSIS
For the identification of these two factors, we have considered the help of the
PCI tool (Internal Capabilities Profile), and its EFI rating matrix
(Matrix of evaluation of Internal factors), all in order to understand how it
Nike Inc. is found today.
Internal Capability Profile
The internal capacity profile (ICP) is a means to assess strengths and
weaknesses of the company in relation to the opportunities and threats it faces
presents the external environment. It is a way to make strategic diagnoses of
a company involving all the factors that affect its operation
corporate.
To facilitate the analysis, they are grouped into:
Managerial capacity
Competitive capacity
Financial capacity
Technological capacity
Human talent capacity
In NIKE INC, the different factors were searched for, evaluated, and identified.
impact, in order to diagnose these factors, the PCI matrix was carried out, as
show below:
CLASSIFICATION FORTRESS WEAKNESS IMPACT
DIRECTIVE CAPACITY High Medium Low High Medium Low High Medium Low
Corporate Image X X
Ability to respond to the
X X
changing technology
Response speed in
X X
changing conditions
Control in services of the
X X
organization
Timely care management
of complaints and claims
X X
2. COMPETITIVE CAPACITY High Medium Low High Medium Low High Medium Low
Quality exclusivity in the
X X
product
Customer satisfaction X X
Market participation X X
Product portfolio X X
New competencies X X
Unfair Competition X X
FINANCIAL CAPACITY High Medium Low High Medium Low High Medium Low
Access to capital when it
X X
wants
Return on Investment X X
Availability of funds
X X
interns
Ease of exiting the
X X
market
Cost stability X X
Ability to compete with
X X
prices
4. TECHNOLOGICAL CAPACITY High Medium Low High Medium Low High Medium Low
Technical and skill of
manufacture X X
Technological level X X
Innovation capacity X X
Added value X X
Labor intensity
in the product X X
5. TT HH CAPACITY High Medium Low High Medium Low High Medium Low
Academic level of talent
X X
human
Cost stability X X
Unemployment rate X X
Motivation X X
Dissemination of comments X X
Absenteeism X X
Accidentalness X X
Source: Authors
For the analysis of the matrix, the following factors have been considered, within
its internal capabilities:
Management Capacity: According to the rating obtained in the matrix we see that
the corporate image represents a Strength, and in turn, this factor is of
great importance, Nike Inc. has managed to position itself in the minds of its
consumers, and all thanks to an Isotope, called 'Swoosh', that
for Phil Knight it meant the logo that conveyed movement, the brand
it is composed of a verbal art (Nike) and an iconic one, that is
image logo, which gives it representativeness and prevents confusion with
another brand, so all the public that sees the Swoosh will quickly end up
associating it with the Nike brand. [1]
Competitive Capacity: According to the score obtained in the matrix, Nike
Inc. presents three major strengths, the first of which is quality.
exclusive in the product, the level of quality of Nike products is
they apply the same standard across all their products, and they also base themselves
in a very high quality either through the incorporation of advancements and by a
high resistance of its materials, buyers compare its quality
with that of other brands and they choose Nike, that is why it is a leader in the market
sports
The second strength is market participation, as is already known.
Nike is the leader in the sports market with a market share
from 37% worldwide, sells its products to about 17,000 accounts
retailers in the United States and around 140 countries worldwide.
The third strength identified was its wide product portfolio, Nike
offers a variety of products in footwear and sports clothing, all for the purpose
to adapt to the changing consumer and the world of sports, thus
example offers products for traditional sports such as (Basketball and
Soccer) and the non-traditional ones like (Golf and Tennis), but regarding this it applies
a technique of Differentiated Marketing Mix, which is carried out within
the different segments, and in turn applies concentrated marketing, everything
in order that when seeing any Nike advertisement, the sport is observed,
the sneakers, but their intention is really to showcase their brand image,
which has become a global icon.
In addition, despite this, his first new weakness appears.
competencies, by the end of 1999, Nike Inc. is sued for the treatment
obtained from its employees, it stimulated bad rumors, Adidas for example,
that adopted the same business model appeared, around 2002
Adidas controlled 80% of the global market for its equipment.
in the football market, Nike had to implement big strategies to
to move towards this sector, however it continues to be one of its
main competitors.
Its second competition is unfair competition, which still today
maintains, and with this we refer more precisely to companies that
they have dedicated themselves to making imitations of the brand, which affect their
sales, and worse still, they affect the market in which it has already positioned itself.
Financial Capacity: According to the rating obtained in the matrix, Nike Inc.,
I present three great strengths, the first of which was profitability of the
Investment, Nike Inc., has managed to establish economies of scale, both
So given their high production volumes, Nike can rely on
very low costs that would allow him to offer the lowest prices in the
market, but they don't do it to avoid devaluing the brand's value, since
At this point, we see that the profitability obtained is good,
regardless of the product.
Its second strength is the ease of exiting the market, Nike Inc.
finds itself in a monopolistic competition, which makes its products
to be easy to enter and exit the market, allowing you to obtain
long-term benefits.
The third strength found is its ability to compete on prices,
As mentioned in the previous Fortress, Nike Inc. is located in
una competencia monopolista, a su vez Nike Inc., produce economía a
scale, with which she sets her prices according to her strategy of
marketing, which as mentioned earlier, is Marketing Mix, in
where they set the price of their product based on its quality and
Considering the competitors' prices, this strategy is important.
since it allows increasing its market share, the above is
done in such a way that it does not damage the price quality relationship.
Technological capacity: According to what was rated in the matrix, Nike Inc. presented
two great strengths in this capacity, the first of which is its
innovation capacity, based on the information obtained, starting from
corporate responsibility report of Nike, and considering the
strategic objectives proposed in its strategic map, Nike Inc. Seeks
innovation strategies in the manufacturing of their products from the
use of natural resources, in the need to move towards a
ecological economy, according to Mark Parker, president and CEO of
Nike, Inc. "Making our business more sustainable benefits
our customers, who expect our products and experiences
have a low environmental impact, to the workers of our factories,
who will benefit from more sustainable manufacturing, and to
our employees and shareholders who will be rewarded by a
"company that is prepared for the future" this way products will be achieved with
reduction or elimination of toxins and waste, the implementation of a
GreenXchange, which is a web-based marketplace for sharing the
intellectual property, efficient management.
The second strength found was the added value that Nike Inc.
Incorporates in its products, in addition to quality and design of its
products, Nike Inc. has implemented another value-added strategy,
for example, one of the most representative is the Nike Plus App: Which
it is an application that allows you to measure your heart rate, set a
exercise routine, indicate how many calories have been burned, how much
distance has been covered and an infinity of benefits, only if you are
buyer of sneakers, watches, or monitors, this is an example of delivery
more value in exchange for consumption.
This rating also reveals the second weakness of Nike Inc. Which
it is the intensity of labor in the product, Nike currently is
accused of labor and child exploitation in underdeveloped countries
where it has factories that subcontract for the production of its items.
Human Talent Capacity: According to the evaluation in the matrix, Nike Inc.
The following weaknesses were presented, Motivation, this is consequential.
with working conditions in third world countries, with salaries
insufficient, and as mentioned earlier the supposed exploitation
of children for manufacturing tasks. In this regard, a report from
Nike Inc.'s marketing revealed the following results accordingly to
this evaluated factor: "In Indonesia, for example, the following was concluded:
30.2% of workers had experienced it firsthand (and a
56.8% had witnessed verbal abuse. An average of 7.8% of
the workers admitted to having received sexual comments not
desired and 3.3% reported having suffered physical abuse.
Additionally, two workers demonstrated sexual harassment at the time.
to negotiate incorporations and promotions, although the investigation does not
could confirm these accusations. 73.4% of the workers are
satisfied with the relationship they have with their line supervisors and
67.8% are satisfied with the relationship they maintain with the
management.
The second weakness that arose from this is the dissemination of comments,
for example due to these problems in the past, for example according to
this report, the dissatisfaction with the salary of its workers based on
price set in the market, the salary was lower compared to the
sales, these third world societies talked about it, which
I lead to consequences in sales and their profits began to be affected
this was towards the end of 1999, a point at which it began its recovery.
After completing the Internal Competitive Profile matrix, we move on to
evaluate these internal factors with the help of the evaluation matrix
Internal Factors, this tool evaluates the main strengths and weaknesses
in the functional areas of the company, in this case Nike Inc. Just like
provides a basis for identifying and evaluating the relationships between these areas.
Next, we present the EFI matrix that was made for Nike Inc., in order to
determine the greatest strengths and weaknesses of it:
INTERNAL DIAGNOSIS EFI MATRIX
TOTAL
CRITICAL FACTORS FOR SUCCESS WEIGHT RATING
Weighted
Corporate Image 0.09 4 0.36
Quality exclusivity in the product 0.08 4 0.32
Market participation 0.08 4 0.32
Product portfolio 0.08 4 0.32
Return on investment 0.08 3 0.24
Ease of exit from the market 0.08 3 0.24
Ability to compete with prices 0.08 4 0.32
Added value 0.09 4 0.36
New competencies 0.07 1 0.07
Unfair Competition 0.07 1 0.07
Labor intensity in the product 0.07 1 0.07
Motivation 0.08 1 0.08
Dissemination of comments 0.05 2 0,1
SUMMATION 1 N/A 2.87
Source: Authors
The total weighted grade was 2.87, which is above the average of 2.5, this
indicates a good internal position of the company, while not being very far
above average, it also indicates that one must work on weaknesses
stronger and of greater significance of risk.
We finally concluded that the greatest strengths of Nike Inc. are:
Corporate Image
Quality, exclusivity in the product
Market participation
Product portfolio
Ability to compete on prices
Added value
. New competencies
. Unfair Competition
. Labor intensity in the product
. Motivation
%
RATE OF
COMPAÑÍA VENTAS 2012 VENTAS 2013
Participation
GROWTH
(2013)
Nike Store 23.331 25.313 50.56% 3,96%
Adidas 14.883 14.492 28.95% -0.78%
Puma 9.834 10.258 20.49% 0.85%
TOTAL 48.048 50.063
Source: Authors
Market share
STAR UNKNOWN
Growth
from market Nike
Store
COW
HUESO
STAR: Footwear Line
The product with the highest market share is footwear; Nike Store sells
products that are primarily designed for sports use, although a
A significant percentage of Nike customers use them for pleasure or as an accessory.
in fashion, Nike places great emphasis on shoe design, as well as
high quality construction.
The dairy cow product that has a lot of market share and therefore
a lot of sales growth at different times of the year is the sponsorship of many
high-level athletes and sports teams from around the world, with the famous slogan
"Just do it." and the logo, called Swoosh. Additionally, it has taken on the responsibility of sponsoring.
events or tournaments, such as the Copa Libertadores de América, the Tennis Open of
Australia, the Tour de France, Copa América, among others. And it will be the provider of
Olympic committee of the Rio 2016 Olympic Games.
HUESO: Line of Equipment and Accessories
Comparing its market share and sales growth with the
other products offered by the brand, the bone product is the line of
equipment and accessories; Nike sells a line of gear under the Nike brand,
including bags, socks, sports balls, glasses, watches, devices
electronics, bats, gloves, protective gear, golf clubs, and other equipment
designed for sports activities.
In conclusion, we have to say that with the parameters explained above, it is necessary that the
Footwear as a star product with the largest market share; Clothing
Sports as a product dilemma because more time is still needed to know
what will its actual behavior in the market be; Sponsorship of Teams is the
dairy cow product due to greater market share and greater
sales in certain months of the year and Equipment and Accessories is the product
bone since it does not have great popularity because it depends on the reputation that
the user who offers
3.4. PRODUCT CYCLE
Sponsorship
4. STATEMENT OF THE STRATEGY
For the strategic direction of Nike Store, the instrument will be defined
methodological by which expected achievements are established, the identified ones are
critical processes within management, approaches, and other important areas
that are in accordance with the mission, vision, and objectives established in the
strategic map.
The strategies proposed here are the fundamental base or backbone of the
business address of Nike Store:
CURRENT MISSION
Bring inspiration and innovation from athletes in the world. If you have a
body, is an athlete" Nike works to succeed in this mission, by carrying the
sport to everyone, athletes and non-athletes as the number 1 manufacturer in the world.
MISSION: To bring inspiration and innovation from athletes around the world. If you have a body, you are an athlete.
Improvement of Conditions
Development of tools of work within
access to information Supply chain
Global
New generation
Increasing revenues IncreaseVolumes brand strategy
by client of sales towards new line of
production
Addressing towards
a new segment of
Recognition of
Market
new suppliers
Obtaining new
Generation of base of clients
more sustainable suppliers
andstable Strengthening of
corporate image
Loyalty
Implementation of
Sustainable Manufacturing and push strategies,
Sourcing attraction and hybrids, in
new product lines.
Source: Authors
As observed in the Strategic Map proposed by the authors, it has
modified the mission and vision of the company, taking as cause a new
addressing of the company, which will be available as proposed in the
previous numerals, the implementation of new production lines,
focused on other market segments, without neglecting the principles
fundamentals of Nike Inc.
For this purpose, the new addressing proposes:
Vision: Nike Inc. aims to become the creative leaders in 2017.
the manufacturing and marketing of sportswear, recognized worldwide
for the quality and good service we offer in our products.
To achieve this vision, Nike Store has proposed 3 strategies.
main principles to follow:
Source: Authors
Nike has built its business quickly after managing to insert itself into the
football 20 years ago when the World Cup was played in the United States. The
the company generates 2 billion dollars in revenue from this sport and it
self-proclaims itself as the leading brand in football. The American company
provides the sports equipment for the teams, takes advantage of its product
dairy cow.
Nike Inc. considers product design and prototypes as the most important items.
important at the moment of positioning a product in the market. For the
considered proposal, (SPORTS ADJUSTMENT ARTICLES), is
it took into account an activity-based costing, considering the most
important and approximate costs that are currently incurred by the
organization.
Additionally, the projection of this investment is made for five years, with an increase
5% of this investment, in millions of dollars, these projections are made
in order to cushion it:
CLASSIFICATION ACTIVITY COSTO AÑO 1 COSTO AÑO 2 COSTO AÑO 3 COSTO AÑO 4 COSTO AÑO 5
Development research $ 980,00 $ 1.029,00 $ 1.080,45 $ 1.134,47 $ 1,191.20
Prototype Design $ 450,00 $ 472,50 $ 496,13 $ 520,93 $ 546.98
MATERIALS
Simulated tests $ 500,00 $ 525.00 $ 551,25 $ 578,81 $ 607.75
Request to Suppliers $ 100,00 $ 105,00 $ 110.25 $ 115,76 $ 121.55
Personal $ 25.00 $ 26.25 $ $27.56 28.94 $ 30,39
Technology in machinery $ 100,00 $ 105,00 $ 110,25 $ 115,76 $ 121.55
PRODUCTION
New Materials $ 3.000,00 $ 3.150,00 $ 3.307,50 $ 3,472.88 $ 3,646.52
Training $ 500.00 $ 525,00 $ 551,25 $ 578,81 $ 607.75
Organization of fairs $ 600,00 $ 630,00 $ 661,50 $ 694.58 $ 729.30
Advertising Campaigns $ 5,000.00 $ 5,250.00 $ 5.512,50 $ 5.788,13 $ 6.077,53
SALES
Client visits $ 600.00 $ 630,00 $ 661,50 $ 694,58 $ 729.30
Gestión de Pedidos $ 100,00 $ 105,00 $ 110.25 $ 115,76 $ 121.55
HR Management $ 98.00 $ 102.90 $ 108,05 $ 113,45 $ 119.12
ADMINISTRATION
Accounting and Finance 45,00 $ 47.25 $ 49,61 $ 52,09 $ 54.70
GENERAL
Logistics Management $ 580,00 $ 609.00 $ 639.45 $ 671,42 $ 704.99
Source: Authors
4.7. BENEFITS OF THE PROPOSAL
Nike Inc. will continue with the sales behavior that it has had so far.
has been presenting, it is a solid company that has capital to support such
investment made. This proposal allows Nike Inc. to continue with its
sports positioning and making oneself known to new clients, such as those who are
constant gym users.
The following table expresses the sales over the upcoming years expressed
in millions of dollars:
Source: Authors
RISK COST
ROPE BRAIDING MACHINE $ 8.264.462,81
TEXTILE FIBERS $ 806.251,20
ADVERTISING
Brand creation 6,000,000.00
*Slogan para el producto $ 6.500.000,00
Story Board or TV commercial script $1,500,000.00
(30" 8 squares)
Campaign $ 2.000.000,00
PERSONAL $ 616.000,00
TOTAL $ 24.881.134,69
Source: Authors
The table above shows the costs that would be incurred by implementing only
links in the production of personal toning items, we see the cost of the
technology to apply (CORD BRAIDER), from the raw material to be used
(TEXTILE FIBERS), the minimum personnel cost (legal minimum wage), and expenses
associated with advertising (Taken from the Aggora page 'Association)
Colombian Advertising Industry”), totaling $25,686,714.01
millones de pesos colombianos, siendo este valor, el costo mínimo para comenzar
with the production of this article on a minimal scale.
J. J. Díaz Olazábal, R. A. Leyton Vidarte, P. J. Malla Castro and S. F. Salazar Paima, 'THE CULTURE'
NIKE The swoosh sign," Lima, 2008.
[2] N. k. Malhotra, Marketing Research, Fourth ed., Mexico: Pearson Education, 2004, pp.
380-381.
[4] NIKE INC, «Informe de responsabilidad corporativa de Nike detalla el progreso y los desafíos
regarding public goals and objectives," BEAVERTON, Oregon, 2010.
[7] NIKE INC, "NIKE+ STORE," [Online]. Available: [Link] [Last accessed
access: 16 08 2014