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Travel Management Course Overview

The document discusses the principles and practices of Tour and Travel Management, emphasizing the importance of travel management in optimizing corporate travel and reducing costs. It outlines the responsibilities of travel managers, including planning, negotiation, accommodation arrangements, and expense management. Additionally, it compares in-house travel agents with external agencies, highlighting the benefits and challenges of each approach for businesses.
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0% found this document useful (0 votes)
16 views7 pages

Travel Management Course Overview

The document discusses the principles and practices of Tour and Travel Management, emphasizing the importance of travel management in optimizing corporate travel and reducing costs. It outlines the responsibilities of travel managers, including planning, negotiation, accommodation arrangements, and expense management. Additionally, it compares in-house travel agents with external agencies, highlighting the benefits and challenges of each approach for businesses.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Tour and travel Management

Tour- a visit to a place or area, esp. one during which you look around the place or area
and learn about it: a walking tour. a sightseeing tour.

Travel & Tour Management course is modeled around the core principles of the
tourism industry and theoretical knowledge. Also this course gives the practical
knowledge on designing, promoting and reservation of tourism products and
administration in travel industry.

Tour and travel management include agencies and companies that facilitate the
customers with travel itineraries that help complete a tour guide and plan.A travel
management company also helps throw some of the best deals at you according to your
preference. Services like booking flights, comparing the hotel deals, prioritizing your diet
charts are priorities for a better engagement.

What is Travel Management?


Travel management is a specialist, which is based around organizing corporate travel,
tracking your various travel expenses and devising a comprehensive travel strategy. As
a discipline, it is intended to help businesses and their employees to optimize the way
they deal with their travel needs. This means making sure everything is handled
properly, while minimizing any negative impact on things like productivity and financial
results.

What is the responsibility of a tour management?


Their job is to make sure everything runs smoothly, which usually means arranging
travel plans, coordinating with venues, managing money, facilitating media interactions,
and scoping out local services at each tour stop.
What Are the Benefits of Travel Management for Companies?

A major benefit of travel management is the ability to reduce costs associated


with travel. This can include everything from airline tickets, to hotel room rates and
travel insurance. Generally, travel management specialists will have industry contacts
and enough experience to find or negotiate the best deals. By handing responsibility for
this to a dedicated travel manager, or a travel management team, individual employees
can also spend far more of their time doing core day-to-day tasks and less time on
planning trips.
Once a travel strategy is in place, those offering travel management services can
also help you to continually improve that strategy, by reporting on your business travel
expenses and suggesting useful changes.

In-House Travel Agents vs. External Travel Agents


There are two main approaches that businesses can take: handling travel management
in-house, or outsourcing it to an external travel agency, and both approaches have their
advantages and disadvantages.

In-House Travel Agent

Using an in-house travel agent for travel management purposes means that
responsibility for managing your travel strategy stays within your own business. You will
either employ someone specifically for the role, or somebody who is already under your
employment will take on these responsibilities. In terms of advantages, this allows you
to scrutinize the work of the travel agent more easily than with an external agent, and
you also avoid paying the commission or subscription fee an external agent would
demand. On the other hand, you either need to employ someone for the role, or have a
current employee dividing their time.

External Corporate Travel Agencies


The alternative is to work with an external corporate travel management agency. This
means outsourcing responsibility for travel management to another business that
specializes in this discipline. You will not employ the person managing your travel
strategy, but you will pay them, either via a commission on bookings, or via a
subscription fee. Advantages to this approach include freeing up your own employees to
do other things and gaining expert insight from a company that solely focuses on travel
management. There is also the likelihood of obtaining cheaper travel rates. It can,
however, be harder to scrutinize the precise work they do, so a level of trust is required.

What Are the Tasks of a Travel Agent?

Regardless of whether you employ a travel manager or agent, or opt to outsource to an


external company, the core tasks will be very similar. Some of the most important
functions and responsibilities are explained below:

1. Travel Planning

On a basic level, business travel needs to be planned ahead of time, so that all bases
are covered. This involves, among other things, selecting the right dates for travel, as
well as identifying the best times for flights, the best location for accommodation,
whether or not airport transfers are needed, and so on.

Leaving travel planning in the capable hands of a travel manager, or travel management
company, will help to ensure nothing is forgotten. Their in-depth knowledge of the travel
industry can also be invaluable.

2. Negotiation

A large part of corporate travel management involves organising business travel for the
best possible price. In order to achieve this, negotiation is likely to be needed with a
variety of different vendor. Travel management companies are ideally equipped to
handle this responsibility, because their staff will be experienced in negotiations. They
are also much more likely to have close contacts in different parts of the travel industry,
allowing them to secure special rates that might otherwise be unattainable to you.

3. Arranging Accommodation

Another key responsibility when managing travel arrangements is organising suitable


accommodation for business travellers. This means looking at all of the available
options, including hotels, bed and breakfasts and shared accommodation. It also means
booking the right number of rooms, for the right time number of days, at the right price.
When companies have insufficient time, they tend to simply look for cheap
accommodation, or accommodation in the right location. However, a travel manager will
be able to take the time to weigh up all of the different needs, assess them, and find
accommodation that ticks as many boxes as possible, while staying under budget.

4. Transportation

Transportation forms a huge part of travel planning, and a good travel management
company or professional can help you by handling all of your transportation needs in
advance. This could include things like booking flights, securing a rental car, arranging
airport transfers, purchasing train tickets, or booking discount travel passes. Optimizing
your corporate travel strategy requires all of these things to be organized in advance, for
the best possible price, while guaranteeing all business travellers get to where they
need to be on time.

5. Meeting and Event Planning

Generally, business travel will be centered on attending meetings or business


events and there is plenty of work that goes into organizing this. For example, you will
need to make sure everybody attending an event has the right credentials to get in and
that they know where they are going and what they are doing. If you are actually hosting
the business event, the planning process becomes even more complicated. Either way,
high-quality travel management services will be beneficial, helping you to cope with the
logistical side.
6. Manage Travel Expenses

Finally, management of travel expenses is arguably the main part of the job and a
professional travel manager will be far better equipped to handle this than someone with
no real experience in the role. Indeed, good travel management companies will help you
to simplify expenses, so that accommodation and extras all come under one bill.
Working with a professional company can also help you to manage your company
finances. Consolidated financial reports make for easier reading and your travel
manager can analyse these reports and pinpoint areas for improvement.

How Travel Companies Can Benefit From Travel Management Companies

In today’s globalized world, regular corporate travel is now a simple fact of life for many
organizations. However, it is also becoming more common for businesses to turn to
corporate travel agents or professional travel management companies for assistance.
An agent can then help a business to optimise its travel strategy in a number of ways,
often by taking on responsibility for booking flights, car rentals, accommodation and
events. For hotel owners, this means corporate travel agents serve as an invaluable link
to business travellers. In order to actually book accommodation, flights and
transportation for business clients, most corporate travel agents will turn to a global
distribution system, or GDS system for short. With this in mind, it is important that
companies operating in the travel industry like airlines, car rentals or hotels looking to
maximize their appeal to business travellers also connect with the main GDS systems.
Doing so will then allow travel agents to access real-time information about for example
hotel’s room rates and availability, increasing the chances that they turn to your hotel for
their business travel needs and boosting your revenue in the process. Our “Global
Distribution System (GDS): What Are the Benefits for Hotels?“ article provides more
information about the main GDS systems, how they actually work and the ways they
can be of benefit to companies operating in the travel industry.
List of Travel Management Companies

A growing number of companies are outsourcing responsibility for managing business


travel to travel management companies, benefiting from their industry contacts,
specialist knowledge and 24/7 support in the process. For hotels, connecting with the
global distribution systems these travel agents use can help to attract more business
travel guests. In the article “Corporate Travel Agents for Hotels to Gain More Business
Travellers”, you will learn more about the role of corporate travel agents, find out why
companies are increasingly outsourcing travel management to them, and gain an
understanding of why these travel agents are valuable for hotels looking to attract
business travellers.

Corporate travel is a key component of running a modern business and, along with
salaries and marketing costs, represents one of the largest expenses too. For this
reason, it is imperative that you get the most value for your money. Travel management
can assist with this, while also ensuring all logistical elements are handled properly.

Tips Regarding Corporate Travel

The corporate travel market is receiving an increased focus from many in the travel
industry; partly business travellers often spend more money on their travels, especially
when their costs are covered by their employer. However, more importantly, business
travel is growing, thanks to factors like globalization and the availability of flights. In the
following articles you find more information about the corporate travel market:

Tips to Attract More Corporate Travellers to Your Hotel

The Latest Business Travel Trends Business Travellers Desire

Reasons Why Companies Should Use a Business Travel Agency


How to Select a Good Business Travel Management Company?

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