0% found this document useful (0 votes)
100 views11 pages

ThinkGear Connector User Guide

mblock

Uploaded by

Javier Gutierrez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
100 views11 pages

ThinkGear Connector User Guide

mblock

Uploaded by

Javier Gutierrez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ThinkGear Connector User Guide

August 5 , 2015

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


The NeuroSky® product families consist of hardware and
software components for simple integration of this biosensor
technology into consumer and industrial end-applications.
All products are designed and manufactured to meet consumer
thresholds for quality, pricing, and feature sets. NeuroSky
sets itself apart by providing building block component
solutions that offer friendly synergies with related and complementary
technological solutions.

NO WARRANTIES: THE NEUROSKY PRODUCT FAMILIES


AND RELATED DOCUMENTATION IS PROVIDED "AS
IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY
OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY,
NONINFRINGEMENT OF INTELLECTUAL PROPERTY,
INCLUDING PATENTS, COPYRIGHTS OR OTHERWISE,
OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO
EVENT SHALL NEUROSKY OR ITS SUPPLIERS BE LIABLE
FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS
INTERRUPTION, COST OF REPLACEMENT GOODS OR
LOSS OF OR DAMAGE TO INFORMATION) ARISING OUT
OF THE USE OF OR INABILITY TO USE THE NEUROSKY
PRODUCTS OR DOCUMENTATION PROVIDED, EVEN
IF NEUROSKY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. , SOME OF THE ABOVE LIMITATIONS
MAY NOT APPLY TO YOU BECAUSE SOME JURISDICTIONS
PROHIBIT THE EXCLUSION OR LIMITATION
OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES.

USAGE OF THE NEUROSKY PRODUCTS IS SUBJECT


TO AN END-USER LICENSE AGREEMENT.

“Made for iPod,” “Made for iPhone,” and “Made for


iPad” mean that an electronic accessory has been designed
to connect specifically to iPod, iPhone, or iPad, respectively,
and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for
the operation of this device or its compliance with safety
and regulatory standards. Please note that the use of
this accessory with iPod, iPhone, or iPad may affect
wireless performance.

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Contents
Introduction to the ThinkGear Connector
Installation
Using the Connector
Windows XP/Vista/7
Starting the Connector
Running TGC-Enabled Applications
Mac OS X
Starting the Connector
Running TGC-Enabled Applications
Configuration
System Tray
Preferences Panel
Troubleshooting

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Introduction to the ThinkGear
Connector

ThinkGear™ Connector (TGC) is a program that runs in the background on your


Windows PC and Mac, allowing special games and applications to react to your state
of mind as they're detected by the headset with NeuroSky's ThinkGear sensor. No
configuration is required -- just pair your headset with your computer, launch
ThinkGear Connector, and start using TGC-enabled applications!

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Installation
ThinkGear Connector is automatically installed when you install the MindWave™
Application Compact Disc. If necessary, the installer will prompt you to install .NET
Framework 3.5 or 4.0 based on its version.

ThinkGear Connector can also be downloaded as a standalone application from this


link: [Link]

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Using the Connector

Windows XP/Vista/7/8/8.1/10
Starting the Connector

Important: Before starting up ThinkGear Connector, make sure to pair your headset
with your computer. For pairing instructions, refer to the documentation that came
with your headset.

ThinkGear Connector can be run from the Start menu, by navigating to


Programs->NeuroSky (or NeuroSky->MindWave Mobile)->Utilities, and then
clicking on the ThinkGear Connector icon.
When ThinkGear Connector is running, an icon will appear in the System Tray. This is
the default state of ThinkGear Connector.

Running TGC-Enabled Applications


When a ThinkGear Connector-enabled application tries to connect, ThinkGear
Connector will automatically search for and connect to the paired headset. While
ThinkGear Connector is searching for the headset, an hourglass icon will be shown in
the System Tray.

If the search was successful and ThinkGear Connector was able to connect to a
headset, a notification bubble will appear, and the System Tray icon will change to a
bright-blue "brain" icon.

However, if the search was unsuccessful, ThinkGear Connector will display a


notification bubble stating the error, and the System Tray icon will change to a red

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


exclamation.

To ask the ThinkGear Connector to try to connect to a headset again, you can click on
the notification bubble, click the "Retry headset connection" item in the right-click
menu, or click the appropriate button in the Preferences panel.

Important: If ThinkGear Connector was unable to connect to a headset, please


ensure the following:

● The headset's battery has enough charge and is turned on


● The headset is paired with your computer

If you are still having problems connecting to the headset, refer to the
Troubleshooting guide.

Mac OS X 10.7/10.8/10.9/10.10
Starting the Connector

Important: Before starting up ThinkGear Connector, make sure to pair your headset
with your computer. For pairing instructions, refer to the documentation that came
with your headset.

ThinkGear Connector can be run from the Applications folder, by navigating to


MindWave(or MindWave Mobile)->Utilities, and then clicking on the ThinkGear
Connector icon. When ThinkGear Connector is running, an icon will appear in the
Menu Bar. This is the default state of ThinkGear Connector.

Running TGC-Enabled Applications


When a ThinkGear Connector-enabled application tries to connect, ThinkGear
Connector will automatically search for and connect to the paired headset. While
ThinkGear Connector is searching for the headset, an hourglass icon will be shown in
the System Tray.

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


If the search was successful and ThinkGear Connector was able to connect to a
headset, a notification bubble will appear, and the System Tray icon will change to a
bright-blue "brain" icon.

However, if the search was unsuccessful, ThinkGear Connector will display a


notification bubble stating the error, and the System Tray icon will change to a red
exclamation.

To ask the ThinkGear Connector to try to connect to a headset again, you can click on
the notification bubble, click the "Retry headset connection" item in the right-click
menu, or click the appropriate button in the Preference->Troubleshooting section(this
only apply to windows).
Important: If ThinkGear Connector was unable to connect to a headset, please
ensure the following:

● The headset's battery has enough charge and is turned on


● The headset is paired with your computer

If you are still having problems connecting to the headset, refer to the
Troubleshooting guide.

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Configuration

System Tray
By right-clicking on the System Tray icon, you can quickly be notified of the status of
ThinkGear Connector, as well as perform a variety of actions.

Item Description

Status Display the number of applications connected to ThinkGear


Connector (figure shows no active connection)

Retry headset connection Attempt to connect to the headset again. This only shows up
when there was a failed connection attempt

NeuroSky Support Site Open a browser window to the NeuroSky support site

Report a Bug... Open up your e-mail client to report a bug to NeuroSky

Check for Updates... Checks online for any updates to ThinkGear Connector, and
notifies the user if there is.

Preferences... Open up the Preferences panel

About ThinkGear Open up a panel showing miscellaneous information about


Connector ThinkGear Connector (e.g. version numbers)

Quit Quit ThinkGear Connector

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Preferences Panel
By opening the Preferences panel, you can configure a number of operating and
startup options.

Item Description

Starting port Specifies the default serial port searched by ThinkGear


Connector

Status Show the status of the headset connection

Enable ThinkGear If checked, ThinkGear Connector will also be started when


Connector on startup Windows starts up

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.


Troubleshooting

ThinkGear Connector doesn't seem to be able to connect to my headset


[Link] that the headset is turned on and paired to your computer, then retry the
connection attempt several times by either clicking on the error notification balloon, or
by clicking Retry connection in the Preferences panel. If that doesn't work, re-pair the
headset, then restart ThinkGear Connector.

2. Another uncommon but possible cause of TGC being unable to connect is that TGC
may not have been able to completely or properly install itself due to an
overly-aggressive Antivirus or Firewall program that prevented part of the installation.

**For Windows users**, please follow these steps:


1. Uninstall the MindWave software by going to Add/Remove devices, and removing
the "NeuroSky MindWave" software.
2. Next, restart the computer and disable all Antivirus and Firewall programs.
3. Finally, re-install the MindWave software.

**For Mac users**, please follow these steps:


1. Disable all Antivirus and Firewall programs.
2. Next, re-install the MindWave software.

If this does not resolve the issue, please see the following article:
[Link]
[Link]
ave-to-application

ThinkGear Connector won't start properly, because it wasn't able to listen on the
desired port.
If you see an error message trying to start ThinkGear Connector, restart your
computer and try starting ThinkGear Connector again.

August 5, 2015 | © 2015 NeuroSky, Inc. All Rights Reserved.

Common questions

Powered by AI

When a connection attempt fails, ThinkGear Connector displays a notification bubble and changes its System Tray icon to a red exclamation. Users can retry the connection by clicking on the notification bubble, using the 'Retry headset connection' option in the right-click menu, or adjusting settings in the Preferences panel . Suggested troubleshooting steps include ensuring the headset is turned on, sufficiently charged, and paired with the computer. If the problem persists, users are advised to re-pair the headset and restart the ThinkGear Connector . Additionally, adjustments related to antivirus and firewall programs may be necessary if the Connector's installation was hindered .

The NeuroSky ThinkGear Connector might be unable to automatically reconnect to a headset if there are issues such as the headset's battery being low, it not being turned on, or incorrect pairing with the computer . Manual interventions include ensuring the headset is properly charged and turned on, verifying the pairing status, and using the retry connection options available in the notification bubble or Preferences panel . For persistent issues, users might need to re-pair the headset, restart the computer, or re-install the MindWave software after disabling antivirus and firewall settings if they're causing installation or connectivity problems .

The automatic search and connect feature significantly enhances user experience by reducing manual tasks required for device connection. By automatically searching for and connecting to paired headsets, the ThinkGear Connector eliminates the need for user intervention during application startup. This streamlines the process of engaging with TGC-enabled applications, allowing users to focus on their tasks without dealing with technical hindrances . The prompt and efficient reconnection capabilities contribute to a seamless user interaction, thereby enhancing overall satisfaction and making the technology accessible to users of varied technical proficiency levels .

System Tray and Menu Bar notifications are critical in troubleshooting ThinkGear Connector as they provide instant feedback about connection status. An hourglass icon indicates an ongoing search for the headset, a blue brain icon confirms connection success, and a red exclamation signals a failed connection attempt, prompting users to retry or troubleshoot . These visual cues enable users to identify and address issues swiftly without sifting through logs or settings, facilitating quick resolution and reducing downtime or user frustration. The notifications are an essential aspect of user interaction, ensuring smooth operation and effective problem-solving .

To run ThinkGear Connector successfully on Windows, the user must first ensure that their headset is paired with the computer. This involves referring to the headset's documentation for pairing instructions. Once the pairing is done, ThinkGear Connector can be initiated from the Start menu under Programs -> NeuroSky -> Utilities. During the operation, an icon in the System Tray indicates its status. Moreover, prerequisites include having the appropriate .NET Framework version installed, which could be prompted by the installer if not present . These steps ensure that the connector can effectively communicate with the paired headset and run as expected, providing seamless interaction with TGC-enabled applications .

If ThinkGear Connector fails to listen on the desired port, the user should first restart their computer and retry starting the application . This issue typically arises due to port conflicts or improper installation, potentially caused by aggressive antivirus or firewall settings that may block parts of the installation process . Disabling such programs during installation and ensuring ports are not in use by other applications can resolve the issue. If problems persist, reinstalling the software or consulting additional support documentation may be necessary .

The user interface of ThinkGear Connector, featuring icons in the System Tray (Windows) and Menu Bar (Mac OS X), contributes to its functionality by providing users with immediate visual feedback on the status of connections. This ease of access allows users to quickly attempt reconnections or check the status of their devices without navigating through complex menus . The simplicity in design facilitates user adoption by minimizing the learning curve and enabling users to operate the software intuitively. These interface elements make the connector an accessible tool for integrating NeuroSky's technology with applications .

ThinkGear Connector acts as an intermediary between NeuroSky's hardware and applications by running in the background and managing the connection between the headset and TGC-enabled applications. This allows applications to react to the user's state of mind as detected by the headset without requiring manual configuration. This reflects the product's integration capabilities by simplifying the interaction process, offering a modular solution that can be easily integrated with a wide range of applications . This seamless connectivity and automatic detection highlight NeuroSky's focus on user-friendly interface solutions that enhance compatibility across devices .

Users must consider the absence of warranties, as the products and documentation are provided 'as is' without express or implied warranties concerning merchantability, noninfringement of intellectual property, or fitness for a specific purpose. The liability for any damages, including loss of profits or information, is not borne by NeuroSky or its suppliers, which is permissible under certain jurisdictional permissions . Additionally, usage is subject to an end-user license agreement, and users must also note the implications of using the accessory with Apple products concerning wireless performance and compliance with safety and regulatory standards .

ThinkGear Connector enhances user experience by automatically searching for and connecting to a paired headset when a TGC-enabled application is launched. On Windows, it operates from the System Tray, providing easy access to status updates and connection options . On Mac OS X, the application runs from the Menu Bar, maintaining a consistent and accessible interface . The use of notification bubbles and icons allows users to quickly understand the status of their connections. These elements facilitate a seamless integration with the headset, minimizing user intervention and simplifying the connection process .

You might also like