Rajeev Kumar

Add: -Flat No. 16, 1st Floor,

E.S.I Colony, Basai Darapur,
New Delhi - 110015
Mobile No: - +91-9999471250
Email ID: - rajivjain1983@[Link]
Summary
Exception skills to diagnose, troubleshooting and resolve technical problem Design, Provision, and
Build/implement new enterprise costumers’ networks. Quick learner with strong working knowledge of
software, hardware, networking operating system, and security applications. Outstanding communication skills.
Able to demonstrate working well with clients and coworkers In one-on-one and group settings. Superior
analytical and problem-solving abilities, with a track record of improving operations. Outstanding skills in
conveying complex technical information to customers with more than 13 years of experience
Key Responsibility

 Plan, engineer, design, implement and manage security infrastructures and responsible for oversight of
configuration, maintenance and capacity planning for technologies in scope
 Technically proficient with multiple firewall solutions, network security, and information security practices
 Hands on experience with Fortinet Firewalls. Hands on experience with configuring firewalls and managing
issues.
 Firewall: FortiGate, Palo alto, Cisco ASA & Cisco FTD
 Experienced on Monitoring the Network performance based on company's Service Level Agreement (SLA).
 Responsible for the implementation and design of simple to complex network solution which include a
mixture of dedicated network gear with connectivity to cloud networks.
 Worked with enterprise clients to review, and their current environment. This include upgrading their
current hardware, software and redesign the way their application works.
 Provide telephonic support, troubleshooting, resolving, and documenting hardware, software, and network
related technical issues.
 Provide best practices and standards support services to customers.
 Handling day-to-day technical queries & providing technical support.
 Create, respond to, escalate, and close tickets.
 Handel Client Escalation
 Track all outstanding ticket, working closely with T2 technician to ensure any problems

EMPLOYMENT DETAILS AND JOB RESPONSIBILITY

ACPL System Pvt. Ltd. Since May 2024 to Till Date
Job Title: - Sr. Cyber Security Associate Location: -Delhi/NCR

Incident Management / Problem Management / Change Management:

 Ensuring that the goals of the Incident Management process are achieved; restoring normal service as
soon as possible based on customer perspective and within defined SLA; detecting, logging, categorising
and prioritising incidents; providing initial Incident Support.
 Closing incidents after verification from users; defining and planning separate procedures for major
incidents; ensuring adherence to SLA and priority based management.
 Resolving problems & issues within set timelines thereby developing the Knowledge Base; ensuring that
the issue does not happen again.

Key Responsibilities at backend

 Working for global client and handling Network security for all Geo locations.
 Configuration and troubleshooting of any Network security outage and break fix
 Coordinate with OE for any major outage
 Performing configuration change activities for Fortigate(1500D,1800F,2000E, 3401E, 3500F,601E) Forti
 Analyzer, Forti Manager, Palo Alto (1410, 3440, 5410) Panorama and Cisco FMC.
 Managing the Global Client network devices for different regions (APAC, EMEA, NA, LATEM).
 Assisting with UTM setup in according client requirements and business need.
 We have configured the response page in FortiGate and Palo for UTM block page.
 We have configured the email notification while license expired

PJ Networks Pvt Ltd. Since 1 October 2021 to April 2024

Job Title: - Sr. Network Security Engineer Location: -Delhi/NCR

 Installation, configure and administration firewall Fortinet 80F, 60F WiFi,100E,100F, 200F,200E, 300E,
400E,401F, 500E, 601E, 800D,1000F,1500D,120G etc.
 Escalation points for National & international organizations network security needs. Create and recommend
network design and architecture for Fortinet customers.
 Upgradation of the Fortinet OS firmware.
 Implementation of Fortinet devices including analysis of client's networks and configuration of Fortinet to
secure network including VPN IPSEC, IDS/IPS and AV.
 On call support of Fortinet devices for Private & government agencies
 Provided Technical support for all Fortinet products (Firewall, AP, Analyzer Filtering, Application Control)
 Provided onsite / remote network support for multiple national and international clients
 Configuration and administration wireless routers, Firewall, Forti AP, Switch and Analyzer.
 Working on and deploying Global and Local Policies on UTMs
 Monitoring rules and adjusting policies in support of eliminating obsolete access.
 General understanding of Routing, Switching, Virtual LAN Switching, L2 Bridging and STP, TCP/IP, OSPF,
Cisco.
 Troubleshooting, setting up and monitoring routing and networks.
 Designing Network Architecture according to client requirement with Firewall
 Manage Assets (Related to H/W and Network) from our Branches.
 Provide remote and physical support to client at Fortinet firewall, switch, analyzer, and Access point
 Configuration and administration VLAN in L2/L3 Switches (Dlink and Cisco switch)
 IPSEC VPN troubleshooting.
 Deploy Site to site and Corporate VPN solutions with multi-factor authentication
 All kind of Networking Design, Implementation, Configuration & Data Cabling Structure.
 Strong knowledge of ports security and services.

Treem Infotech Pvt. Ltd. Since June 2012 to Sept 2021

Job Title: - Firewall Engineer Location: -Delhi/NCR

 Installation, configure and administration firewall Fortinet 80E, 60F WiFi,100E,100F, 200D,200E,200F,
300E, 400E, 500E, 800D,1000c ,1500D etc.
 Escalation points for National & international organizations network security needs. Create and recommend
network design and architecture for Fortinet customers. Aid in the design and upgradation of the Fortinet
OS firmware.
 Implementation of Fortinet devices including analysis of client's networks and configuration of Fortinet to
secure network including VPN IPSEC, IDS/IPS and AV.
 On call support of Fortinet devices for Private & government agencies
 Provided Technical support for all Fortinet products (Firewall, AP, Analyzer Filtering, Application Control)
 Provided onsite / remote network support for multiple national and international clients
 Configuration and administration wireless routers, Firewall, Forti AP, Switch and Analyzer.
 Working on and deploying Global and Local Policies on UTMs
 Monitoring rules and adjusting policies in support of eliminating obsolete access.
 General understanding of Routing, Switching, Virtual LAN Switching, L2 Bridging and STP, TCP/IP, OSPF,
Cisco.
 Troubleshooting, setting up and monitoring routing and networks.
 Designing Network Architecture according to client requirement with Firewall
 Manage Assets (Related to H/W and Network) from our Branches.
 Provide remote and physical support to client at Fortinet firewall, switch, analyzer, and Access point
 Configuration and administration VLAN in L2/L3 Switches (Dlink and Cisco switch)
 IPSEC VPN troubleshooting.
 Deploy Site to site and Corporate VPN solutions with multi-factor authentication
 All kind of Networking Design, Implementation, Configuration & Data Cabling Structure.
 Maintaining & Implement of File Server & FTP server.
 Strong knowledge of ports security and services.

PJ Networks Pvt Ltd. Since December 2010 to May 2012

Job Title: - System Engineer & Firewall Engineer Location: -Delhi/NCR

 IP network design, implementation, and evaluation of LAN/WAN.

 Responsible for Network Services at Customer end.
 Managing daily Operational Reports to ensure smooth functioning of the network. Responsible and
troubleshooting all Desktop, Laptop and printer related problems.
 Administration of Local Network and managing Switches and Routers.
 Provide remote support to client.
 Managing and installation of Windows related problem etc.
 Installation, configure and administration firewall Fortinet 80E, 60E,100D, 200D,200E, 300C, 800C, etc.
 Implementation of Fortinet devices including analysis of client's networks and configuration of Fortinet to
secure network including VPN IPSEC, IDS/IPS and AV.
 On call support of Fortinet devices for Private & government agencies
 Provided Technical support for all Fortinet products (Firewall, AP, Analyzer Filtering, Application Control)
 Provided onsite / remote network support for multiple national and international clients
 Configuration and administration wireless routers, Firewall, Forti AP, Switch and Analyzer.
 Working on and deploying Global and Local Policies on UTMs
 Monitoring rules and adjusting policies in support of eliminating obsolete access.
 General understanding of Routing, Switching, Virtual LAN Switching, L2 Bridging and STP, TCP/IP, OSPF,
Cisco.
 Troubleshooting, setting up and monitoring routing and networks.
 Designing Network Architecture according to client requirement with Firewall
 Manage Assets (Related to H/W and Network) from our Branches.
 Provide remote and physical support to client at Fortinet firewall, switch, analyzer, and Access point
 Configuration and administration VLAN in L2/L3 Switches (Dlink and Cisco switch)
 IPSEC VPN troubleshooting.
 Deploy Site to site and Corporate VPN solutions with multi-factor authentication
 All kind of Networking Design, Implementation, Configuration & Data Cabling Structure.
 Maintaining & Implement of File Server & FTP server.
 Strong knowledge of ports security and services.

Education and Technical Qualification.

Education
MSCIS : Master of Science(Information Security) Pursuing from IGNU (Delhi)
Bachelor of Art University of Delhi
Intermediate NIOS (Delhi)
High School NIOS (Delhi)

Technical Skills

 Cisco Routing and Switching

 FortiGate firewall.
 Next Generation Firewall – Palo Alto.
Certification/Trainings
 CCNA in Routing and Switching
 CCNP in Routing and Switching
 Fortinet NSE 4
 PCNSE
 Fortinet Certified Associate in Cybersecurity
Certification validation number: 3827510938RK
 Fortinet Certified Fundamentals in Cybersecurity
Certification validation number: 5520982753RK

Personal Details

Father Name: - Late Shri Sant Ram

Date of Birth: - 12/07/1983
Gender: - Male
Marital status Married
Nationality: - Indian
Language: - Hindi, English

Declaration

I hereby declare that information furnished above is true to best of my knowledge.

Date:
Place Rajeev Kumar