HUMAN RESOURCE MANAGEMENT NOTES
Human Resource Management (HRM): Focuses on recruiting, managing, and developing people in
an organization.
Primary Aim: Help the business gain a competitive advantage through effective workforce utilization.
Functions of HRM:
Workforce planning
Recruitment and selection
Training and development
Appraisal and performance management
Employee motivation and welfare
Strategic Role: HRM contributes to achieving long-term goals by aligning workforce capabilities with
organizational objectives.
Workforce Planning
Definition: The process of forecasting future human resource needs and developing plans to meet
those needs.
Stages:
1. Audit: Assess current workforce in terms of skills and performance.
2. Forecast Needs: Estimate future demand for workers.
3. Plan: Decide how to recruit, train or redeploy workers.
Factors Influencing Workforce Planning:
Forecast demand for product
Productivity levels
Business objectives
Workers’ rights and laws
Labour turnover and absenteeism
Skills Required: Based on technological change, need for multi-skilled workers, and industry
requirements.
Labour Turnover
Definition: The rate at which employees leave an organization.
Formula: [Link] employees leaving in 1 year/average number of people employed * 100
1
Cost of high labour turnover
Recruitment and training expenses
Poor productivity
Difficulty in estalish customer loyalty
Disruption in teamwork
Benefits of High Turnover:
Opportunity to bring in new ideas
Replace low-performing staff
Cost-saving if replacements are needed
Recruiting and Selecting Employees
Recruitment Process:
1. Job analysis
2. Job description
3. Person specification
4. Job advertisement
Key Terms:
Job Description: Details of job roles and responsibilities.
Person Specification: Qualifications and qualities needed.
Sources of Recruitment:
Internal: Promoting existing employees.
External: Hiring new people from outside.
Selection Methods:
Application forms
CV/Resumé
Interviews
Aptitude and psychometric tests
Assessment centres
Internal vs External Recruitment
Internal Recruitment:
Cheaper and quicker
Applicants already known
No need of induction training
2
Limits fresh ideas
There is a chance to progress for the internal staff
External Recruitment:
Brings in new talent and ideas
Broader pool of applicants
More expensive and time-consuming