Gas boiler

User Manual
Rinnai Eco RB 16/17 - 25/28 - 30/36
 User Rights

Before operating the boiler, read the user instructions.

A user has the right to receive assistance from the authorized technical service during the warranty period from the date of purchase.
However, the customer will have to pay for Technical Service due to product malfunction caused by customer negligence.
or due to force majeure.

Responsibilities for Technical Services

(The User is responsible for the cost of a repair service)

In the occurrence of the following events during the warranty period, the customer will be responsible for the cost of a repair service:

1. A A malfunction due to the insertion of foreign substances (water, beverage, coffee, toys, and others).
2. A A malfunction or damage to the product due to an electric shock or fall of the product that occurs during its use
or installation.
3. A Damage to the appearance or deformation of the product due to organic solvents that include benzene.
4. A A malfunction or damage to the product due to the use of unauthorized parts and/or consumables.
5. A A malfunction of the product resulting from non-compliance with installation standards.
6. A A malfunction of the product due to the use of inappropriate gas type, gas pressure, and/or electrical tension.
7.A The loss and/or damage of parts due to the arbitrary disassembly of the product by the user.
8. A A malfunction or damage to the product due to repair or remodeling of the product by a service technician.
not rated.
9.A A malfunction or damage to the product resulting from force majeure events.
10. A A malfunction or damage to the product resulting from non-compliance with safety information.

Table of Contents

Safety Information 4
Componentes 8
Operation Heating 10
Hot Water 11
Cleaning and Maintenance 12
Solution to Basic Problems 13
Trial and Confirmation Operation 15
Technical Specifications 16

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 SAFETY INFORMATION

Please read this manual before use.

Indicates a situation of imminent danger that, if not avoided, causes serious injuries.

Indicate a potentially dangerous situation that, if not avoided, could cause serious injuries.

Indicate a potentially dangerous situation that, if not avoided, could result in minor injuries.
or moderate and/or material damages.

Indicate a condition that must be met.

Indicate a condition that should be avoided.

Indicate a ground connection to prevent an electric shock.

Warns of a fire danger. Keep the area clean and free of flammable materials.

Warn of a risk of injury or property damage when it is observed.

Danger
If there is a smell of gas,
Try NOT to turn on any switch appliances.
electric, do not connect any power cable
electric, since there is a possible risk of explosion and
Proceed with the following instructions:

Close the gas valve

2. Open windows and doors.
3. Contact the technical service center
authorized Rinnai

In this case, do not use a cellphone nearby; it is recommended to use a phone that is located away from the gas source.
Si; detecta terremotos, incendios, Vapor a Gas, ruido u olor anormal, apague inmediatamente
the food and close the gas shut-off valve, once this is done; quickly open the doors and windows of your home.

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 USER MANUAL

Warning

Do not place flammable objects near the boiler

It could cause a product failure or a fire due to overheating.

You must use the gas indicated on the product label.

Check that the gas in use matches the gas indicated on the product plate.
If not, there could be incomplete combustion of the gas, resulting in poisoning.
for carbon monoxide or product failure.

The product plate is attached to the right side of the product.

(If you are unsure about a type of gas for your intended use, please contact)
in contact with the authorized service center.
!

When in operation, check and ensure the type of gas in use;

It matches the gas indicated on the product label.

Do not attempt to repair, replace, or dismantle the boiler.

- An inappropriate adjustment, alteration, service, or maintenance could significantly affect the safety of the product. Please contact
contact the authorized technical service or consult the manual if you detect any unusual condition.

Check to ensure that the gas evacuation tubes

are installed correctly.

If there are combustion leaks from the gas vent pipe that is
connected to the boiler, these could cause carbon monoxide poisoning.
carbon.

If an exhaust pipe has issues, contact your technician.

boiler installation, for its repair. Do not use the boiler unless you
they have repaired these problems.

Do not touch the exhaust pipes or the ventilation system of

the boiler in use.

There is a risk of burns on your body and hands.

When unusual noise, product vibration, or gas smell is detected.

Stop the boiler immediately, then contact the service.

authorized technician. Perform this procedure after a visual inspection of the
product.

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 CAUTION

Por favor,consulte el historial de instalación antes de realizar la instalación.

The gas boiler must be installed and operated by a gas installer authorized by SEC. Please check the information of
installation technician, type of boiler and installation history indicated on the installation plate. The warranty period begins
from the date of installation.

You must check the shut-off valve to ensure that it is open.

Make sure the gas valve is open.
When there is no gas supply, the boiler does not work.
installation, type of boiler and installation history indicated on the installation plate.
The warranty period begins from the date of installation.

A copper pipe must be used as gas piping to connect to the boiler.

Regular rubber hose may not perform the same or may get damaged.
Regarding the gas shut-off valve, use a gas-approved ball valve.

Check the voltage at the outlet to ensure it is within the

voltage range.

Also, do not try to extend the power cord that comes by default with the boiler.
The power outlet must be grounded and must have a voltage of 220V / 50Hz.
The extension of a power cable with an extension cord
multiple outlets for others could cause an electric shock or a fire.
Inadequate voltage, frequency, and/or nominal current could result in a discharge.
electrical, fire, or product malfunction.

Do not block the vent grille

Cover the gas outlet duct with a vinyl or fabric to prevent wind or dust from entering.
Rain can cause carbon monoxide poisoning.

Use the boiler only for heating or for heating domestic water.
The use of the boiler for inappropriate or improper purposes could lead to a fire or malfunction in the boiler.

Do not drink water collected inside the unit nor use it for cooking. It may be contaminated with bacteria and/or rust.
Do not use heating devices under the thermostat.
Not reading the internal temperature could lead to a malfunction of the boiler.

Make sure that each valve in the rooms is open and that the air is
correctly eliminate

When air is not properly removed from the heating pipes, it could
interrupt the centralized heating, as it prevents the heating water from circulating.
In addition, there could be a noise of water circulating in the boiler and the collectors.

Regarding the installation, it is recommended to install the product in a location where the temperature does not drop close to a
freezing temperature. (-0º)

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 PRECAUTIONS FOR PROTECTION AGAINST FREEZING

Check if the boiler power cable

it's plugged in.
A frost protection function is activated only when
the boiler is on.

Do not close the gas valves and shut-off valves,

even if the boiler is not used for 2 to 3 days
during the winter.

Exposed pipes must be wrapped with

insulating materials.

Emergency measures for frozen water pipes during winter

If the water pipes are frozen, there would be no hot water supply. Use a hair dryer or a heater.
portable electric for defrosting, the cold water pipes and hot water pipes; If this emergency measure does not
It works, contact the authorized service center.

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 COMPONENTS

Air Supply Duct

Exhaust Duct

13
2
Main Controller
Pressure Indicator (Manometer)
4

bar

1 2

ba r

Hot Water Duct

Gas Duct

Hot Water Filter

Water Supply Pipeline
Hot Water Tab
Exit / Condensation
Heating Duct

Heating Filter

Heating Return Duct

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 COMMANDS

Accessories
Check to ensure that all the accessories listed below come with the boiler.

Check the number of all accessories.

Remove the packaging paper, polyethylene foam, and the plastic bag that contains the accessories.
• Keep this manual for future reference.

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 OPERATION (HEATING)

3 1

1 Press the Heating button.

2 The boiler will start operating.

When the boiler starts heating, the lamp of
combustion will ignite.

3 Press Up or Down until it reaches the

desired temperature.

Press the Heating button to cancel the operation

heating.
The temperature range of the heating is 40 °C
at 85 °C.

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 OPERATION (HOT WATER)

1 Press the Hot Water button.

2 Press Up or Down until you reach the

desired temperature.
You can adjust the hot water temperature in a
range of 35oC a 55oC, while water is being used
hot for your safety. Turn off all the water taps
hot and press Up, if you are willing to increase the
hot water temperature at 60 °C.

3 Open the hot water valve. Then,

the combustion lamp will be lit
and Agua Caliente will come out in a few.
seconds

To achieve the proper flow of hot water at the predetermined temperature, open the hot water tap completely.
The boiler does not work unless hot water is used, even if the hot water supply mode is on.
If hot water is not used, there is no gas consumption.
When the Heating button is pressed while in Hot Water mode, both functions can operate.
simultaneously.
When only the Hot Water mode is turned on, there will be no Heating.

The temperature of the hot water can be dangerously high when the volume of hot water is reduced.
suddenly. Therefore, DO NOT try to touch the water flow right at the tap opening.
hot

When the temperature of the hot water rises above 50 °C while the hot water is
in use, there is a risk of burns.

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 CLEANING AND MAINTENANCE

Keep the boiler clean at all times.

Unplug the boiler before performing cleaning and/or maintenance.

Do not clean the boiler and remote controls with a damp cloth.
There is a risk of an electric shock or malfunction in the boiler.

Do not use a brush or an instrument to clean the surface of the

caldera.
It could cause discoloration

After cleaning and/or maintenance, check that all the

The components of the boiler are intact.

The exhaust gas leak could lead to carbon monoxide poisoning.

If the heating and water inlet filters are blocked by foreign substances, it could deteriorate the performance of the boiler.
as well as its shelf life.
Clean the filters regularly according to the following instructions.

Cleaning of Hot Water / Heating filters

1 Unplug the boiler.

Wait 20 minutes.
When the heating filter is blocked, the red light on the side
of figures will be illuminated

2 Close the water supply valve and then, to

Also the drain point to the left.
The water will drain inside the boiler (About
Approximately 5L). Be careful as the water could
to be hot.

3 Turn the heating filter handle to the

left and then, remove it with a coin. Have
be careful as the remaining water could be
hot.

4 Clean the heating filter and then, return to

leave it in the same position.
Don't forget to close the drainage point.
Make sure there is no damage or substances on the rubber ring.

5turnConnect the power supply, then open the water supply valve and
on the boiler by pressing the Heating or Hot Water mode button.

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 SOLUTION TO BASIC PROBLEMS

When the boiler is not working properly, consult the troubleshooting table below before contacting the center.
authorized technical service.

Problem Possible cause What to Do

1. Stop the boiler immediately. Open all doors and
windows.
2. Do not try to turn on any electrical device. It may cause a
Gas smell explosion.
Contact the gas supplier immediately.
Periodically check the gas valve using bubbles of
soap to ensure there are no gas leaks.

Is the air intake / exhaust blocked? Stop the boiler immediately.

Smell of gases 2. Is it the air intake pipe or the exhaust gas pipe? 2. Contact the authorized technical service for the
combustion that is not connected or is bent? maintenance.

Is there electrical power to the boiler? 1. Connect to the outlet with the correct voltage.
Is the lowest temperature lower than the current temperature? 2. Check the setpoint temperature and the current temperature.
Failure to Ignite 3. Is error [11] displayed on the screen? 3. Turn off the boiler and then turn it back on. If the same happens again
condition, please contact the authorized service center.
Is there gas supply to the boiler? 4. Open the gas supply valve, shut-off valve.

Is the boiler securely fastened to the wall? Fix and tighten the screws well.
2. Is the noise coming from the air intake/exhaust pipe? 2. Contact the technical service for maintenance.
Noise
3. Is the sound of water flowing inside the pipes 3. Open the air purge manually, which is on the upper side of the
too strong? distributor, to eliminate the air.

Is the heating mode on? Press the Heating button

Is the heating temperature too low? Adjust the heating temperature.
The room is not 3. Is the hot water being used? 3. Heating mode does not work while using hot water.
sufficiently Is the thermostat on? 4. Adjust the heating temperature for each room
hot 5. Is the Heating filter blocked? 5. Clean the heating filter.
Is there still air in the pipes? 6. Open the air purge manually, which is on the upper side of the
distributor, to eliminate the air.

Is there hot water? Press the hot water power button.

Is there a water supply to the boiler? 2. Wait until the water supply returns, or open the valve.
water supply.
Is the water supply filter blocked? 3. Clean the water supply filter (see page 17)
There is no water 4. Is the water pressure too low? 4. If the water volume is 2.3L or less per minute due to low pressure
Hot of water, it is not possible to activate the sanitary hot water mode. Please request the
installation of a device that allows to increase the pressure.
Is the water supply valve sufficiently open? 5. Open the water supply valve to reach at least 2.3L per
minute.
Is the cold water supply valve sufficiently open? 6. Check the cold water mix.

Is the selected temperature too low? Adjust the Hot Water temperature.
The water is not there 2. Is the hot water used in several places at the same time? 2. When used in Hot Water for several places at the same time, the
hot enough the volume of hot water decreases.
Is the amount of cold water mixture too much? 3. Adjust the amount of cold water to mix.

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 BASIC PROBLEM SOLVING

When the boiler is not working properly and an 'Error Code' appears on the screen, proceed to check the troubleshooting table.
problems that arise.

Operation State Error Possible Cause What Should Be Done

Turn off the hot water tap and then press the ACS Mode button to reactivate.
Continuous use of ACS the boiler.
07 Hot Water
for 8 hours If no hot water taps are opened, there is a possibility of leaks in the pipes.
from ACS. Please contact your authorized technical service.

The use of ACS or drainage of Check the ACS or the water supply valves to ensure they are
Hot Water water in continuous form during correctly closed/open and there are no water leaks.
1 hour When the ACS is used continuously for 1 hour or more, the ACS symbol blinks.

Central Heating Heating filter blocked Clean the heating filter. (See page 17)

- Check if the gas shut-off valve is open. Turn off the heating mode and then,
11 Electric Ignition Failure
turn it back on.
Checkthegassupplypressure(Tryturningonothergasappliances)
Ignition failure more than
12 Heating and Domestic Hot Water Check that the ventilation and gas valve operate well.
20 times
Contact your gas supplier.
Security Circuit Stop the boiler for a maximum of 30 minutes, then press the mode of
Malfunction /Temperature heating or press the button in ACS mode.
14 Heating fuse malfunction Check if the heating cable is damaged.
overheating device of When the same condition repeats, please contact the service center.
protection authorized.
Check the water supply.
Check to ensure that the heating / ACS pipes are not frozen.
The air may not be suppressed enough, for this disconnect the boiler and then,
15 Heating Inadequate Water Circulation
connect it and start trial operation.
If no abnormal condition is detected, disconnect the boiler; then, connect it again.
and turn it back on.

Check to make sure that the 3-way valve opens.

Check that the heating valves are open.
Open the air drainage point manually, which is on the upper side of the distributor.
16 Heating Overheating detection
to eliminate the air.
Clean the heating filter.
Check the operation of the pump.

Press either the heating button or the ACS mode button to turn it off and then turn it back on.
17 Heating Water Dispenser - Air Properly purge the installation.
Check the air outlet in the dispenser.

Check if the remote control cable is uncoated, resulting in a

18 Connected Energy Current Leak
short circuit.

Press ACS or heating button to turn off and then turn back on. If the same thing repeats
20 Heating and ACS DIP S/W
condition to call authorized technical service.
31 Heating and ACS Error in the thermistor Check for a failure in the thermistor.

Press the button for either centralized heating or ACS mode to turn it off and then,
32 Heating and ACS Error in the thermistor turn it back on.
If the same condition repeats, please contact the authorized technical service.

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 TEST AND CONFIRMATION OPERATION

When the boiler is not working properly and an 'Error Code' appears on the screen, proceed to check the troubleshooting table.
problems that arise.

Operation Status Error Possible Cause What Should Be Done

Press the heating button or the ACS Mode button to turn it off and then turn it back on.
31 Check for any errors in the thermistor.
ACS malfunction of
34 Heating and Domestic Hot Water
If it repeats the same condition, please contact the authorized technical service center.
Thermistor
36 Press the button for either central heating or ACS mode to turn it off and then turn it back on.
If the same condition repeats, please contact the authorized technical service.

Manometer detects low

Heating Check the water supply valve of the boiler, check the operating pressure.
43 water pressure level
PresstheheatingbuttonorACSModetoturnitoffandthenturnitonagain.
Regulator control of
52 Heating and ACS again.
Gas
Ifthesameconditionoccurs,pleasecontacttheauthorizedtechnicalservice.
Check the exhaust installation condition for obstructions.
Malfunction of the Check the operation of the fan.
61 Heating and domestic hot water
fan Check the installation of the chimney if it is installed.
If the same condition repeats, please contact the authorized technical service.
71 Heating and DHW Error on the electronic card Check the electronic card.
Check the electronic card.
72 Heating and Domestic Hot Water Ignition error
Check for current leakage from the electrode insulator.
– Descongele la caldera usando aparatos de calefacción y luego, intercambie los componentes si se
found damaged.
89 Heating and DHW Frost Detection Check the thermistor.
When there is a leak due to damaged components, contact Service.
Authorized Technician.
Malfunction of the Check the DIP S/W configuration
90 Heating and ACS
fan rotation Check the operation of the fan.

Abnormal Frequency of Press the button for either central heating or ACS Mode to turn it off and then turn it back on.
94 Heating and ACS
energy If the same condition repeats, please contact the authorized technical service.

Check and make sure the water supply valve is opened. Disconnect first and then,
96 ACS ACSDetection Reconnect it to start the testing operation.
Check the water supply pressure.

- Press the button for either central heating or ACS mode to turn it off and then return.
97 Heating and ACS Error in the thermistor to turn it on.
If the same condition occurs again, please contact the authorized technical service center.

Check that the chimney duct is installed correctly, and that there are no blockages.
99 Heating and ACS Chimney Blockage
Check DIP S/W configuration

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 TECHNICAL SPECIFICATIONS

Descripción Unit Technical Characteristics

Model RB16/17 RME RB25/28 RME RB30/36 RME

Shot – Forced / Balanced

Chimney Diameter mm 80
Dimensiones (alt / prof / anch) mm 600 x 440 x 250
Weight Kg 24 29 29.5
Flow ACS ∆T 25oC L/min 11.4 18.9 24
Specific D Flow ACS L/min 9.5 15.7 20.0
Minimum Flow ACS L/min 2.3
Maximum Heating Pressure Bar 3
Max. Pressure Water Service Bar 7.0
Minimum Pressure Water Service Bar 0.2
Minimum Dynamic Pressure GN / LPG mbar 18/28
Electrical Feeding V/Hz 220 / 50
Maximum Electric Consumption w 140 155 180
Minimum Electrical Consumption w 9.5
ACS Temperature Range o
C 35 - 60
Heating Temperature Range o
C 40 - 85
About Heating, Boiling, Minimum / Maximum Pressure,
Security Devices –
About Electric Tension, Freezing.
Average Combustion Temperature in ACS (60°C) o
C 58 62 63
Maximum mass flow of smoke. gr/s 14 15 23
Minimum smoke mass flow. gr/s 13 14 21
NOx class – 5
Gas Flea 1/2 3/4
Sanitary Water Supply / Feeding Flea 1/2
Connection Diameter
Heating Supply / Return Flea 3/4
Drainage mm 15
Kw 18.6 29.1 34.9
Maximum Useful Power
Kcal/h 16,000 25,000 30,000
Kw 3.9 7.1 7.1
Heating Minimum Useful Power.
Kcal/h 3.354 6,000 6.000
Kw 22.4 35.0 42.1
Nominal Consumption
Kcal/h 19.300 30.100 36.200
Kw 19.9 32.9 41.9
Useful Power
Kcal/h 17.100 28.300 36,000
ACS Kw 23.7 39.5 49.8
Nominal Consumption
Kcal/h 20.400 34.000 42.800
Minimum consumption Kw 4.7 7.4 9.9
Hot Water Efficiency PCI GN / GLP % 91.5 / 93.2 92.3 / 94.2 92.4 / 94.2
Total Load GN / GLP % 93.3 / 93.7 93.9 / 94.9 93.9 / 93.7
Partial Load GN / GLP % 94.9 / 94.4 96.2 / 96.9 94.9 / 93.8

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Only for Authorized Installers

Installation Manual
Rinnai Eco RB 16/17 - 25/28 - 30/36

Table of Contents

Installation Manual 18
Precautions in Installation 19
Location of the Facility 20
Exterior Diagram 21
Electrical Wiring 23
Pipes 28
Installation of External Drivers 28
Trial and Confirmation Operation 29
Gas Change and Regulation 31
Main Replacement Parts 32
Electrical Diagram 33
RME-CL Combustion Regulation 34
 INSTALLATION MANUAL

Before installing the boiler, read the installation instructions.

The installation and operation of this Rinnai boiler will be carried out in accordance with the gas boiler installation regulations and the
current regulations by SEC. Any condition not indicated will be made in accordance with this manual.

For the installation technicians

The boiler must be installed by a qualified technician in accordance with all applicable and authorized regulations and requirements.
by the SEC.

The information in this manual must be followed and read carefully.

Inadequate pipes can lead to the escape of exhaust gases, which could result in poisoning.
carbon monoxide or the deterioration of the boiler.

The Company is not responsible for the malfunctioning of the boiler due to foreign substances in the tank.
the pipes that accumulate. Since the groundwater
It is used as a supply for heating. Therefore, it is recommended to thoroughly clean the pipes.

It is not recommended to use antifreeze solution, as it could deteriorate the boiler and its lifespan.

Refer to the installation of the boiler in the regulations of decree No. 66 of the superintendencies of electricity.
fuels.

Before the installation

• Check that the type of gas supplied and the voltage of a power outlet comply with the specifications of the
Caldera.

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 PRECAUTIONS IN INSTALLATION

Location of the facility

Installation in the boiler room (Forced Escape Type FE)

It will be installed in a boiler room equipped with a suitable air opening.
Except for the following cases 1) and 2), the forced boiler escape type must be installed in a room.
of boilers. Meeting the following conditions:
1. The connection between the boiler and the gas exhaust duct grill is made with a screw and/or flange which
they ensure a good connection with the boiler

2. When the boiler is connected directly to an air opening that is not blocked and is 300cm in size2surface.
3. For gas condensation in the chimney, it should be considered to install a condensate trap when it is greater than 2.
subways.

Prohibitions in Outdoor Facilities

When it is necessary to install the boiler outside,
A protective measure should always be considered in
the installation. Especially, a preventive measure against
freezing for the protection of the boiler.

Do not install in enclosed spaces.

• Like a bathroom or kitchen; which could cause suffocation due to
lack of oxygen in the considered space. Therefore, the
The boiler should not be installed in a closed space.

Do not install the boiler in a place with

excessive humidity or abrasive gas.
Do not install the boiler in a place with excessive humidity or
abrasive gases that could corrode or deteriorate the boiler.
Install the boiler in a well-ventilated space.
Do not install near flammable objects.

Do not install the boiler next to flammable products or near fuels.

Combustible materials must be at least 1000 mm away from the boiler.
The gas outlet pipe must be at least 300 mm away from the boiler.

Install the boiler on a non-flammable wall

If the walls or barriers on the left and right are
made of non-flammable materials, maintain a distance
enzyme
45 mm or higher.

If the wall is made of flammable materials, install a

non-flammable panel on the wall with a thickness of 3 mm or
superior. Next, install the boiler taking into account down

at least 150 mm of free space from the left wall,

right and upper walls.

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 PRECAUTIONS IN INSTALLATION

Location of the Facility

When multiple exhaust pipes / air intakes are installed, they must be
installed with a free space of at least 300 mm on the left and
right. From 600 mm above and below (type FE) to prevent the reversal of the
exhaust gases at the air intakes.

When the exhaust gases flow towards the air intakes, these
they could cause incomplete combustion, in turn, damaging
severely affects the lifespan of the boiler.

Suitable space for repair services and

maintenance

There must be a free space of at least 600 mm from the part

front of the boiler. In addition, install the boiler, where it allows a
full access to carry out service and maintenance of the boiler.

The boiler can only be installed in a space that meets the requirements.
appropriate ventilation prescriptions.

Do not install shelves or large products at the front

from the boiler.

When the boiler is installed on a railing, these places do not allow

provide proper service and maintenance to the boiler. Do not install the
caldera on a railing.

Wall installation

To install the boiler on the wall, the wall must contain concrete.
Do not install the boiler on common masonry or assembled walls.
lightweight concrete wall. Otherwise, it could transmit the vibration of the
caldera.

Approximately 35 ~ 45 kg of weight is exerted on the wall when

the boiler is installed. Reinforce the wall to support such weight if it is
necessary.

• Place 2 supports, 1 support at the top and the bottom of the

caldera, respectively.

Distance from the floor or ground

• Mantenga una distancia mínima de 2.000 mm desde el suelo o piso y

1.500 mm to put obstacles on the materials in the front to avoid
the risk of air intake / exhaust blockage.

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 EXTERNAL DIAGRAM

225 Escape Gas Duct (Ø80)

Air Intake Duct (Ø80)
100
111 44

Pressure Indicator
(Manometer)

!
" #

/
$

%&'

Return / Heating
(PT 3/4" HE)

Supply / Heating Gas 1/2” HE RB 16/17 or less

(PT 3/4” HE) 1/2” HE RB 25/28 or less
3/4" HE RB 30/36 or more
Heating Filter Water Supply (PT 1/2" HE) Hot Water (PT 1/2" HE)

Drainage

Water Supply Filter

Drainage / Prevention of
Pressure Thermostat Cable

Power Cable
Heating
Return Heating Supply Cold Water Entrance Hot Water Gas Output (Electric S.)

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 DIAGRAM FOR OUTDOOR INSTALLATIONS

Standard Pipe Diagram

(The following diagram is for the type of boiler FF Forced Balanced Draft)
The exhaust pipes must be installed according to the ventilation/Exhaust piping installation manual.

In the case of a house and/or radiators

on a large scale, it is recommended to use a
caldera that has the characteristic:
prevention due to loss of power.

In the case of a boiler with

prevention of power loss, it
you can use
to feed a maximum of 2 plants,
channeling upwards (about 3 meters
in height).

In the case of parts A and B, they must be

sealed with silicon in order to prevent
rain and/or foreign substances enter
the boiler.

In the case of parts C and D (including

a cap), they must be sealed with silicone and
the part of the cap C must be facing
up (vertical).
!
" #

%&'

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 INSTALLATION MANUAL

Electrical Wiring

Connect the boiler to a 220V AC power source. Contact a specialist in electrical installation.
classify in knowledge for electrical wiring.

Connect to a grounded electrical outlet in order to

minimize the risk of electric shock and/or injuries to protect
the control device.

If you do not use the power cord, connect the grounding wire to
a piece of metal and then bury it in damp soil with a
depth of (30 cm or more). Do not connect the ground wire to
a metal water pipe.

• Grounding cable: It must be a single core cable with the area of the
cross section of 1.15 mm2the superior.

When connected to a grounded electrical outlet, no additional grounding is required.

(consult the following figure).

Gas pipes should not be connected to telephone lines and

bars for lightning rods.

There is a risk of causing an explosion or a fire when

there is a possibility of lightning.

In a territory of 110 V, if the unit is connected to 220V by increasing the voltage individually, the output must be
grounded. The transformer must be at least 1 kW/h or higher.

Gas Pipeline

The gas pipe installations must be carried out by a qualified and authorized gas installation specialist.

1) For the connection of the boiler and gas pipes, only the piping materials that have passed the
corresponding certification of gas appliances.
The gas pipe diameter must be 3/4"
3) After the gas pipes are connected, it is recommended to conduct a leak test that must be performed to ensure
that there are no gas leaks.
A gas shut-off valve must be near the boiler, where it allows
to access.
5) Standard pipe materials that have passed tests and certifications
Gas appliances required must be checked and sealed properly beforehand.
of its use. Be careful that the Teflon tapes do not remain inside the
gas pipes.
6) Be careful not to allow foreign substances to enter inside
the gas pipes.

Pipe insulation to prevent freezing

It is recommended that the pipes should be wrapped with insulation materials with a thickness of at least 25 mm.
(in a cold climate region or territory: use 50 mm or higher).
Do not wrap a drain valve, water filter, or air escape valve with insulation materials.
• Si la caldera no se utiliza durante un largo período, Po favor drene toda el agua de las tuberías y desconecte la caldera.

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 INSTALLATION MANUAL

Water Pipes

The water pipe size is 1/2".

Install the water supply valve at the water inlet.
Do not tape the connection area, this allows access for maintenance.
To use this product, the water supply pressure must be at least 68.7 kPa (0.7 kgf/cm2required. This water pressure
it is estimated considering [the Operating Pressure of the boiler + the pressure drop of the hot water pipe (when the
water is flowing) + reserve].
Open the water valve and allow all foreign substances in the water pipe to drain before connecting the water pipe to
the boiler. After the connection, a leak test must be performed; then, close the water valve, remove the water filter, and clean it.

When the water supply pressure is insufficient, it is recommended to use an automatic water pump, do not install the
bomb in the boiler room. There is a risk of a possible fire.

Hot Water Pipe

The water pipe size is 1/2".

Do not tape the connection area, to allow access for maintenance. The hot water pipe should be as short as possible and
It must be installed on a negative slope of 1/100 to 1/200 to drain correctly.

• Install the hydraulic shock absorption device where the hot water pipe is connected to the boiler, in order to
avoid damage to the pipe and/or the boiler caused by water hammer.

Heating Pipe

The heating tube measures 3/4".

Heating pipes are generally buried in the ground. However, do not bury the connection area to allow access.
for future maintenance.

The diameter of a heat supply pipe must be the same as that of a water exchanger tube.

Install a drainage valve at the lowest point of the heating pipe to allow hot water to drain.
if necessary.

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 INSTALLATION MANUAL

Connect a hose to the end of the water drainage outlet, so that the water coming out of the hose can flow.
towards the drain. Do not install a valve in the middle of the hose. There is a risk of water flooding.

Install an automatic air release valve or a manual air release valve at the part
superior of each radiator to prevent air or steam from filling the radiator.

Use a collector for radiant flooring with a manual or automatic bleeder at the top of the collector, so that it can
remove the air from the pipes of each room during the test operation.

The unit must be installed in a place with adequate drainage.

Air Inlet/Outlet Installation

Use only the designated inlet/outlet air for better performance, as it has been certified by the authority.
authenticated test. Do not change the appearance and/or structure.

As for the air intake pipes and air outlet pipes, never use corrugated pipes.
market aluminum. Use the sets of pipes and/or extension elbows offered by authorized distributors.
Rinnai.
The connections between the boiler and the air inlet pipes and/or the exhaust gas pipes must be connected.
correctly in order to prevent leaks and/or breaks. The joint must be with a rubber or similar gasket.
The union between the boiler and the air intake pipes and/or the gas exhaust pipes must be secure and firm.

Aluminum tapes and gypsum ties are not adequate preventive measures to avoid the spill and/or escape of gases.

The exhaust pipe must be tight enough after inserting the rubber ring to ensure that there are no leaks.
gas leaks.

The installer is responsible for damages or accidents that occur as a result of non-compliance with this.
installation instruction.

When the upper parts of the tubes of

air inlet and/or air outlet ducts are
installed within the wind pressure zone,
the combustion performance of the unit is
it would degrade, since the exhaust gas cannot
download properly. Please do not install the
unit in a pressurized wind zone. Pressurized wind zone: It is an area where the pressure is greater than the
atmospheric pressure due to the wall that slows down the wind when it is blowing.

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 INSTALLATION MANUAL

Forced Balanced FF Shot

The top part of the Air Inlet / Outlet must protrude outwards and not be enclosed within the surface wall.
the installation.

To prevent rainwater leaks, the slope

The horizontal section of the Air Inlet / Outlet must
to have a gradient of 3 to 5 degrees.

A frost could increase the accumulation of monoxide.

Carbon at the top of the Air Inlet / Outlet,
being of the forced type, it is advisable to install it away from the
people and/or vehicles.

The air intake/exhaust extension should be limited to

L + (B90x2) + (B45x0.5) = 7m.

When, L: length, B90: number of 90-degree elbows, B45: number

45 degree elbows

The length of the Air Inlet / Outlet extension must

calculate yourself using the following equation.

For example, 1) use a 90-degree elbow and a 45-degree elbow for the
length of 3m.

3 + (1x2) + (1 x 0.5) = 5.5 m (possible)

Use two 90 (Elbows) for the length of 5m.

3 + (2x2) + (0 x 0.5) = 9 (not possible)

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 INSTALLATION MANUAL

Forced Firing
The top of the Air Inlet / Outlet must protrude.
outwards and not to confine oneself in the wall of the surface of
the installation.

To prevent falling water leaks, the slope

the horizontal section of the Air Inlet / Outlet must have
a gradient of 3 to 5 degrees.

A frost could increase the accumulation of carbon monoxide

carbon on the top of the Air Inlet / Outlet, when being
of the forced type it is recommended to install it away from people and
/ or vehicles.

The intake/exhaust air extension must be limited to

L + (B90x2) + (B45x0.5) = 11m.

When, L: length, B90: the number of 90 degree elbows

B45: number of 45-degree elbows

The length of the intake/exhaust air extension must

calculate using the following equation.

For example, 1) use a 90-degree elbow and a 45-degree elbow for a

length of 3m.

3 + (1x2) + (1 x 0.5) = 5.5 m (possible)

Use two 90-degree elbows for a length of 8m.

8 + (2x2) + (0 x 0.5) = 12 (not possible)

The length of the vertical part (A) must be less than 700 mm. If it exceeds 700 mm, it must be wrapped.
with the fire-resistant and non-flammable insulation to retain heat. (For the prevention of the
Condensation of exhaust gases) The vertical length, in this case, will be up to 1,000 mm.

When a ventilation duct extends, it must

supports should be installed every 900 mm. When
a ventilation duct falls, there could be risks of
gas leaks and water accumulation inside.

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 INSTALLATION MANUAL

1 How to connect an external controller

Press the central heating button or the hot water button
the main controller
to turn it off; then, loosen two screws from the front cover with
a '+' type screwdriver and remove the front cover.

2 Check the controller's contact point

of each room.
Depending on the point of contact, it may be necessary to adjust the
no.5 DIP switch S / W 2.
(Contact Point B: Off, Contact Point A: On)

3 Wiring of an External Controller

No. 1 and 4 of the CN20 (blue) of the terminal
Requires additional contact point connectors and cables
electric

At the end of the connection, perform the functionality test to ensure that it works correctly.
Assemble in the reverse order of disassembly of the controller

SAVE THESE INSTRUCTIONS 28

 TESTING AND CONFIRMATION OPERATION

Trial Operation
During the test operation, the symbol [– – ] appears on the screen. Do not press any button on the controller until
Complete the test operation. If the test operation needs to be carried out again, you must turn off the operations of
heating and hot water (by default) then disconnect the boiler controller and then reconnect it.

Item Sequence What Should Be Done

1. Check once more to ensure that the boiler has It must be installed according to the instructions of
was installed according to the installation instructions. gas installation. installation instructions.

2. Clean the water pipes 2. Quite las particulas extrañas de las tuberías, especialmente el
Preparation Heating / Heating before the Trial operation. rust in the copper pipes.

3. Check once more to ensure there are no leaks. 3. Check the tension or voltage of the Boiler should be 220V.
gas, water or electricity. Check the type of gas (LPG or NG).

1. Open the valve of the heating pipe or that of the collector 1. Visually check for any leaks at the joints of the
water pipes, hot water pipes or heating pipes.

2. Open the air bleeder of the distributor –

3. Connect the source –

Open the water supply valve 4. To conduct the leak test covering the joint area of
Water inlet for the gas pipes with bubbles.
Heating / Hot Water
5. Open the collector room valve one by one and release the air. –
opening the air outlet valve of the manifold -

6. Turn on the Hot Water mode and then adjust the temperature.
from Hot Water.
Open the hot water valve to ensure that it is –
running the hot water and then, close the water valve
hot.

Connect the water drain outlet at the bottom left

When a drainage hose is not connected to a
Drainage Connection from the boiler to a wrinkled drain hose.
proper drainage, the boiler could be damaged by water
(Confirmation)
that overflows from the boiler.
2. Do not connect the shut-off valve to this drain hose.

1. Check to ensure that the supply pipes 1. Check that the pipes are well insulated (connection between
Water and heating pipes are properly insulated. the boiler and the collector, and the boiler and the heating pipes
Check that the external appearance is correct
Thermostat and Finish.

2. Clean the area after completion 2. Check to ensure that the debris and waste
from the trial operation. have been eliminated.

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 TEST AND CONFIRMATION OPERATION

Final Confirmation

Item Sequence What Must Be Done

Was the air in the heating pipes properly removed? Carry out the test operation in accordance with the
instruction of the operations.

Is hot water supplied properly? -

Is the heating adequate? -

4. Is the room valve opened? Check the air drain.

5. Is a drainage hose connected? The hose should not be twisted. Also, the joint should not
Installation and Operation of Test
to be separated.

Is there a leak in the pipe? Check the gas pipes, water supply
warm and heating.

7. Are there any exposed pipes? Hot water pipes must be properly insulated to
reduce heat loss.

8. Does the combustion work correctly? Check that the outlet tube, air inlet, and of
ventilation that is not obstructed or bent.

1. Is the operation instruction in Hot Water mode? -

fully described?

2. Is the instruction on operating in mode of Radiant floor / Heating.

fully described heating? Reservation mode / absence mode
Automatic mode
Instruction Operation

3. Is the frost protection feature present? Refer to the frost protection in the manual
fully described? (Página 6)

4. Is the warning that deposits should not be made appropriate? Inspection of the location of the installed Boiler.
leave objects under the boiler?

Installed Boiler Inspection Is there any flammable object near the boiler? Check the installation of the board

Is the installation plate filled with the data? The installation form must be filled out with all the data of
corresponding and is attached to the boiler? corresponding installation and it must be attached to the
Check the Boiler (Plate)
boiler, for users and technicians to obtain the information
correspondent to its use.

KEEP THESE INSTRUCTIONS 30

 GAS REGULATION

How to control gas pressure (conversion LPG - NG gas and verification)

Warning

You must ensure that the pressure indicator hole is completely sealed with the O-ring or pressure gauge bolt.

Instructions for changing the type of gas

Must do Figure 1

Warning
You must check that the pressure indicator hole is closed.
completely with the O-ring or pressure gauge bolt

Warning
Ensure that there is no leak from the gas indicator.

Caution
If there is an incorrect setup, incomplete combustion or ignition,
it can produce an explosion, it can be dangerous.

1. Check the model name and the specifications of the sheet

from the gas type data. Regulation of
minimum gas

2. Prepare the gas collector and appropriate gas damper

3. Disassemble the gas collector and the damper and replace. Assemble.
reverse order of disassembly
Figure 2
Caution
When assembling the gas control, make sure it does not become loose or
how loose. The assembly must be perfect, not defective.

4. Loosen the pressure indicator bolt of the manifold.

5. Connect the digital manometer to the gas pressure inlet.

Pin indicator
of pressure
To change the type of gas, you must replace the collector of
gas and damper consider the mentioned parts with the type of gas to
replace GN or LPG as shown in figure Nothen you must assemble in
reverse the disassembly by making the corresponding tightenings in
the adjustment screws. Once it is assembled, check
the following:

Minimum Pressure LPG

bar
GN
mbar Max Pressure LPG
mbar
GN
mbar

16/17 2.4 2.3 16/17 8.4 7.9

25/28 2.6 1.9 25/28 6.0 4.3
30/36 2.8 2.0 30/36 8.6 6.5 Gas regulation
maximum

The values can be measured on the pressure indicator pin.

Use the appropriate tools for adjusting the plate
electronics, use a cross screwdriver. in figure 1 to adjust the
minimum. In figure 2 to regulate the maximum.

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 INSTALLATION MANUAL

Recirculating Pump Curve

Main Parts for Replacement

Gas Collector 8. Heating Return Adapter and Filter

Damper 9. 3 Way Valve
Burner 10. Sanitary Exchanger
4. Fan 11. Filling valve
5. Water Pump Boiler Controller
6. Air Purge Expansion Tank
7. Safety Valve

SAVE THESE INSTRUCTIONS 32

 INSTALLATION MANUAL

Electrical Diagram

KEEP THESE INSTRUCTIONS 33

 RME-CL COMBUSTION SPECIFICATIONS

Compatible Models Useful Power Secondary Gas Pressure mbar

Kw - Kcal/h with Chimney Extension [ ] mbar
DIP S/W-1 ON DIP S/W-2 ON
Escape Type Model Gas Type Type ofQTY
Burner Entrance Diameter
mm
Manifold
diameter mm Damper Heating ACS Max Min

Short burner 0.6 18.6 20.9

RB16/17RME-CL 26 (R10) R323-16P 8.4 [8.8] 2.4 1 2
10 EA 0.95 16,000 17.286
29.1 32.9
RB25/28RME-CLGLP 0.75 6.0 [6.3] 2.6 1 2 5 6
Large burner 25,000 28.294
34 (R10) RC33-37P
16 EA 34.9 40.1
RB30/36RME-CL 1.25 8.6 [9.1] 2.8 1 2 4 6
30,000 35,000
Forced 3 4 6
Short burner 0.75 18.6 19.9
RB16/17RME-CL 26 (R10) RC33-18N-1 16,000 17.100 7.9 [8.3] 2.3 –
10 EA 1.25
29.1 32.9
RB25/28RME-CL GN 1.1 4.3 [4.7] 1.9 5 6
Large burner 36N 25,000 28.300
34 (R10)
16 EA (R110) 34.9 41.9
RB30/36RME-CL 1.85 6.5 [7.2] 2.0 4 6
30,000 36,000

mmH2O = mbar x 10

NOTE:
Gas consumption configuration
The gas consumption from the table is configured based on a pipe installation condition.
1 meter and a 90° elbow without the front cap.

Service Mode
1 Press and hold the button " " for 2 seconds
Then press the button " " for 2 seconds 2
1

Then press the button ' ' 3

To proceed press in heating mode 1
- To change press ' '
To finalize the service press the button o of the temperature in ACS mode.

Error Log 1

2
Press button " " for 2 seconds 1
2 Press button ' '

From the numbers '00 to 20', the last errors that occurred are shown.
No. 21 indicates the quantity error.

B Show the error code.

To advance in heating mode
- To finalize press ' '

4. DIP S/W- 1 Gas Pressure

Maximum Power GLP GN 7 8 Chimney Pressure Loss STD With Extension
Rinnai Eco 16/17 8.4 7.9 ON ON FF L + C90oX 2 + C45oX 0.5 less than or equal to ≤7 9

Rinnai Eco 25/28 6.0 4.3 ON ON FE L + C90oX 2 + C45oX 0.5 <= 11 ≤ 13

Rinnai Eco 30/36 8.6 6.5 ON ON
L: Duct section
C: Code
Minimum Power GLP GN 7 8
Rinnai Eco 16/17 2.4 2.3 OFF ON
Rinnai Eco 25/28 2.6 1.9 OFF ON
Rinnai Eco 30/36 2.8 2.0 OFF ON

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