GUIDE TO COMPLETE THE FORM

CLIENT INFORMATION ELECTRONIC FORM - FEIC

Agromercantil Bank of Guatemala, S.A.

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 GUIDE TO COMPLETING THE CLIENT INFORMATION ELECTRONIC FORM - FEIC
INDIVIDUAL PERSON OR BUSINESS

This guide is a tool for the correct completion of the information that must be recorded in the
Electronic Customer Information Form - FEIC, if you have any questions about what information to provide,
Refer to the number indicated for each section within the FEIC Form.

I. TYPE OF CLIENT ACTION

The client acts on their own behalf: YES☐ NO☐Indicate if the applicant is representing a third party.
Quality with which it acts: This space should be filled in cases where the applicant is representing a
third person. For example: Mandatary, Custody, Guardian, Other.
II. PLACE AND DATE
País:Donde se está consignando la información.
Department: Apply only if the stated country is Guatemala.
Municipality: Apply only if the country stated is Guatemala.
Fecha:En la cual el cliente requiere iniciar la relación con la PO; señalando año, mes y día (aaaa/mm/dd)
III. PERSONAL DATA
Customer information
Nombre completo del cliente:Registrar según la información del documento de identificación del cliente.
Please provide the full name of the client (first surname, second surname, married surname -if applicable-)
first name, middle name, other names.
Date of birth: Detail year, month, and day (yyyy/mm/dd).
Place of birth: In the case of being Guatemala, you must indicate the department and municipality. For foreigners,
indicate the country of birth.
Nationality: Country of origin of the individual (by birth or naturalized)
Other nationality: Indicate all the nationalities of the client.
Lugar de nacimiento:En el caso de ser Guatemala, deberá indicar departamento y municipio. Para extranjeros,
indicate the country of birth.
Immigration status (when applicable): This field must be filled out for clients who are not Guatemalans, it is
to say foreigners. It serves to identify under what immigration circumstances the client is in the country. The possible
migration conditions are:
Temporary resident: Foreigners who are authorized to remain in the country for a period of two years, with the
to cease engaging in any lawful activity temporarily
Permanent resident: they are foreigners who, prior to meeting the legal requirements, establish their domicile.
in Guatemala
Person in transit: Foreigners entering the country through any of the authorized places for transit.
migratory and whose stay cannot exceed 72 hours
Tourist or visitor: They are foreigners who enter the country solely for recreation purposes.
Work permit: Foreigners who are authorized to stay in the country for a period of two years, with the
to dedicate oneself to any lawful activity temporarily.
Consular permit or similar: Document issued by a Guatemalan consulate that consists of a 'permit',
which authorizes the entry and stay of the person in the country and which bears the entry seal.
from the corresponding migration delegation.
If you have a migratory condition other than those listed above, it must be specified in the box.
Another
Sexo:Masculino o femenino
Estado Civil:Indique si es soltero o casado.
Profession or trade: Academic title or activity that the client is engaged in.
Identification Document: Personal Identification Document (DPI) for Guatemalans and foreigners with
permanent or temporary residency; and passport for foreigners with another immigration status.
Identification number: The registration number of the client identification document
Place of issue of the identification document: In the case of the passport, indicate the country.

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Tax Identification Number (NIT): It is the number assigned by theSuperintendence of Administration
Taxation-SAT- to each taxpayer
Phone: The customer must provide a phone number (landline or mobile phone) to be contacted.
Correo electrónico / e-mail:Dirección de correo electrónico
Complete personal address: Complete address where the client resides. (Street or avenue number, number
from home, neighborhood, sector, lot, block, others, area, department, municipality, country): this address must be the
the same that reflects the service receipt presented by the client.
The applicant is a Politically Exposed Person (PEP): Determine if the client is a PEP, if they have a relative or
is a close associate of a PEP; and, when the answer is affirmative, the applicant must be asked if
holds or has held a relevant public office in Guatemala or another country, a prominent position in a
international organization, leaders of national political parties or from another country. When the response is
Affirmative, you must complete the Additional Due Diligence for Politically Exposed Persons.
The applicant is related to a Politically Exposed Person (PEP): They must be asked about
applicant if they are a relative of a Politically Exposed Person. (Up to the fourth degree of consanguinity and up to
the second degree of affinity) When the answer is affirmative, you must complete the Due Diligence
Additional for Politically Exposed Persons.
The applicant is a close associate of a Politically Exposed Person (PEP): They should be asked.
applicant if they have a relationship for professional, political, commercial, business, among others, with a
Politically Exposed Person. When the answer is affirmative, you must fill out Annex [Link] of Persons
Politically Exposed and carry out the Additional Due Diligence process.
The applicant is a Contractor or Supplier of the State (CPE): Yes☐ NO☐
The applicant must be asked if they provide, sell, supply; works, services, or leases to the State or to
any of the entities, institutions, or subjects indicated in Article 1 of the State Procurement Law.
When the answer is affirmative, you must fill out the Annex of Contractors and State Suppliers and carry out the
Additional Due Diligence Process.

IV. ECONOMIC INFORMATION OF THE CLIENT

Income amount: Approximate monthly amount considering all sources of income of the client. It must
to be settled in quetzals, regardless of the currency in which the income is obtained, taking from
reference the exchange rate established by the Bank of Guatemala.
Fuente de ingresos: marcar la(s) que aplique(n):Indicar si es negocio propio, consignar el nombre comercial
of the business; if you work under an employment relationship, specify the name of the employer; if you have another source of
income, specify which one. You should consider that you can indicate more than one source of income.
Purpose of the business relationship: To require information from the client about the purpose and intent that is
intends to establish the business relationship. When the client's purpose is to start the relationship in order to contract
Products and/or services for your individual business should be specified in this section.

V. INFORMATION ABOUT PRODUCTS OR SERVICES

Type of product and/or service requested: Type of product and/or service contracted by the client.
Nombre de producto y/o servicio:Nombre comercial del producto y/o servicio.
Description or general information about the product and/or service: Describe the general information about the product and/or
service that the PO provides to the client.
Product and/or service identifier (when applicable): Product and/or service identification code
authorized by the PO to the customer (i.e. account number).
In the name of whom the product and/or service is contracted: State the name of the individual person or company.
in whose name the product and/or service was contracted
Currency type of the product and/or service.
Value of the product and/or service (amount): Amount of the product and/or service contracted by the client in the currency
that corresponds.
It must be taken into account that, when other signatories are recorded in the product and/or service provided to the customer and/or
beneficiaries, information related to the 'minimum information fields to be requested' must be requested.
to identify and get to know the client at the beginning of the business relationship, considering the following aspects:
When the product and/or service has other signatories, the minimum fields must be filled out.
information, with the exception of the information 'Economic Financial' related to the economic information of the
client, as indicated above. It also applies to additional cardholders.

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 In the case of other signatories: A new FEIC must be completed, except for the information
economic.
In the case of other beneficiaries: A new FEIC must be completed.

VI. INFORMATION ABOUT PRODUCTS OR SERVICES

Indicate whether it is an initial profile or an update of the client's profile.

Source of income: list all sources of income of the client, being able to select more than one
option.
Negocio propio:indicar el nombre comercial del negocio; la principal actividad económica y la dirección completa
from the location of the business. Additionally, from
having a business trade license, you must provide the information of the registration number, folio, book of
the license and the registration date of the business.
Dependency relationship: indicate if you work in a dependent relationship in the public or private sector; the name
from the employer; the main economic activity of the employer; the position held in the institution; thus
such as the full address of the employer (the workplace).
Another income
• Professional activities: specify the activity.
• Maintenance: specify who provides the maintenance.
• Income: specify the source of the income.
• Retirement: specify the entity through which you have retired.
• Specify any other sources of income of the client.

Currency income: Type of currency in which the client receives their income (quetzals, US dollars)
United States of America, euros, another currency–specify-).
Approximate amount of income: by type of currency for each of the sources of income to which it
dedicates to the client.

DEFINITIONS:

PEP
Those who hold or have held a relevant public office in Guatemala, or in another country, or that
a person who has been entrusted with a prominent role in an international organization, as well as the
leaders of national political parties and from another country who, due to their profile, are exposed to inherent risks of their
hierarchical level or position

PEP FOR RELATIONSHIP

Politically Exposed Persons are also considered to be the relatives of the PEP within the degrees that are
they are indicated in Article 21 of Decree No. 2-89 of the Congress of the Republic of Guatemala, Law of the Organization
Judicial and 190 of Decree Law No. 106, Civil Code, which are as follows:

Relatives up to the fourth degree of consanguinity: parents, children, grandparents, grandchildren, siblings, great-grandparents, great-grandchildren,
uncles, nephews, first cousins, great-great-grandparents, great-great-grandchildren

Relatives up to the second degree of affinity: in-laws, sons-in-law, daughters-in-law, stepmother, stepfather, stepchildren, grandparents of
his spouse, brothers-in-law, spouses of his grandchildren. As well as his spouse.

PEP FOR ASSOCIATION

Those individuals who are close associates of such PEPs, among others, for professional or political reasons,
commercial or business, at the beginning and during the business relationship or relationships of the normal or apparent course of their
business

CPE:
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The individual or legal entity, national or foreign, who, regardless of the modality of public acquisition,
provide or sell goods, supplies, works, services or leases to the State or any of the entities,
institutions or subjects indicated in Article 1 of the State Procurement Law, for amounts that exceed
nine hundred thousand quetzals (Q900,000.00), in one or several contracts, regardless of the acquisition modality
public.

WEALTH:
Set of real and personal property that the applicant owns. The assets (real and personal) will be understood
in accordance with the provisions of articles 445, 446, and 451 of the Civil Code, Decree Law Number 106.

PURPOSE OF THE BUSINESS RELATIONSHIP: To require information from the client about the purpose and intention
what is intended to be given to the business relationship. When the client's purpose is to initiate the relationship to contract
products and/or services for your individual company must be specified in this section.

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