Naoufel Talbi <naoufeltalbi39@gmail.

com>

eFuturo - Plataforma Moodle

Rita Lorena <[Link]@[Link]> jeu., 5/12/2024 à 13:36
Cci : <naoufeltalbi39@[Link]>

Caros formandos,

A Plataforma Moodle estará indisponível no próximo dia 11/12/2024 (quarta-feira), para atualização.

Lamentamos os incómodos causados, e agradecemos a vossa compreensão.

Obrigada.

Com os melhores cumprimentos,

Rita Lorena
Gestão da Formação
Rua Oliveira Monteiro, 166 | 4050-438 - Porto

+351 223 250 850 | +351 913 762 361

[Link]
 REGISTRATION FORM

Course: Hospitality and Cruises Venue: ☐ Lisbon x Porto

PERSONAL IDENTIFICATION

Full Name: Naoufel Talbi

Address: Rua do Engenheiro Carlos Amarante 419

Postal Code: 4250-497 Locality: Porto

Date of birth 18/01/1992 NIF: 327072733

Document Type: PASSPORT Document No. H380959 Expiry Date: 14/04/2026

Nationality: Tunisian E-mail: naoufeltalbi39@[Link]

Place of birth
Mobile phone: 920529368
(District):

Employee
Unemployed
☐ Effective
☐ Over 1 year
☐ Fixed-term contract
Labour status: ☐ Less than 1 year
☐ Temporary work
☐ Looking for a first job
☐ Green Receipts | Provision of Services
Other - Which? Unemployed
☐ Self-employed | entrepreneur
Name of
Postal Code:
If you are in a work employer:
situation: Position |
Function:

Availability ☐ Morning x Afternoon x Post-work

For the purpose of payment of the monthly fees for the Course I authorize the debit to the following account:
Bank Name:
IBAN
PT50

BILLING DATA (IF DIFFERENT FROM IDENTIFICATION DATA):

Name: NIF:
Address: Postal Code: Town:
E-mail: Phone:
☐ I declare that I have taken note of and accept the conditions expressed in the Training Regulations (June/2024), which were
previously given to me.

Signature: Date 16/08/2024

eFuturo guarantees strict confidentiality in the treatment of your personal data. The information you provide will not be shared with
third parties and will only be used for purposes directly related to the training in which you will participate. If you consent to your data
being used for promotional purposes, please mark with an X ☐

eFuturo – Formação e Recrutamento - Av. Duque de Loulé, 47 A 1050-085 Lisboa

T: 211 334 719 | 223 250 850 e: info@[Link] w: [Link] updated on 14.12.2023
 TRAINING CONTRACT

Recursos Futuros, Lda - Formação Profissional, collective person no. 510 855 687, CAE 85591, with registered office at Av. Duque de
Loulé, 47-A 1050-086 Lisboa, certified by DGERT under certificate number 3014/2017.
Clause One
1. The cost of the respective course is 985€ which was paid in full.

2. An invoice/receipt will be issued for one and the same course, and can only be issued in the name of a single taxpayer (company
or individual), regardless of the method of payment.

3. The trainee is covered by a personal accident insurance policy no. 204216551 for the duration of the course (if attending personal
workshops).

4. Full payment of the course fee as defined is compulsory, regardless of attendance and attainment achieved. Failure by the Trainee
or his/her representative to pay the installments due under the contracted terms will grant eFuturo the right to suspend the
Trainee's attendance at the course, starting with the first installment in arrears, as well as any other contractual obligations
assumed, while still remaining obliged to pay the full amount of the contracted course.

5. The maximum duration of the course is 15 months, 12 months + 3 months of internship (optional), starting on 30/07/2024 and
ending on 30/10/2025.

6. If the total period for completion of the training, as stipulated in the contract, is exceeded, the Trainee will have to pay, for each
extra month of training, the amount of €80.

7. Right of withdrawal - Cancellation of registration can be made up to 14 days after the date of registration and must be
communicated in writing, either by registered letter or e-mail. If you cancel within this period, you will not be refunded any
amount paid at the time of enrollment. Confirmation of enrollment entails a number of administrave, financial and pedagogical
procedures on the part of Recursos Futuros, including: payment of insurance, creation of the technical-pedagogical dossier,
individual training plan, creation of access to the online platform, as well as initiation of the process for professional [Link]
the case of withdrawal by the student, communicated after 14 days, there will be no refund of the amounts already paid up to
that date, with the student continuing to be obliged to pay the total amount of the course.
8. In the event of the Trainee withdrawing, there will be no refund of the amounts already paid up to that date, and the Trainee will
still be obliged to pay the full cost of the course.
9. If the student wants to change to another course he/she will always have to make a new registration and should send the request
by e-mail so that the process can be analysed and the conditions presented. The change will only be accepted after analysis by
the directorate. Payments already made can be transferred to the new course. However, the surplus amount will not be returned,
in case the new course has a lower value, remaining this value in credit for the student, who may use it at any later time.
10. eFuturo - Formação e Recrutamento is not responsible for processes that are not included in its legal name, such as visa
applications, applications for residence permits in national territory or any other legalisation processes. eFuturo - Formação e
Recrutamento is not responsible for the approval or rejection by the competent authorities of these types of processes, or any
others external to our organization.
11. If you are a foreign applicant, you must present your criminal record at the time of enrolment.

Clause Two
1. At the end of the course, the Trainees will be issued with a Vocational Training Certificate, in accordance with the legislation in
force, within a maximum of 15 days after the date on which the course was completed. If the trainee does not complete the entire
course, he/she will only obtain a Declaration of Frequency of Training, with the indication of the number of hours of the modules
attended in their entirety.
2. The delivery of the Vocational Training Certificate or Attendance Certificate shall be conditional, in the case of there being
outstanding payments by the Trainee or his/her representative.

Clause Three
1. The contracting parties accept the present contract, with all its clauses and conditions, of which they have taken full and perfect
knowledge and are obliged to comply with.

Porto, 16th of July of 2024

First Contrahent Second Contrahent (Trainee)

eFuturo - Training and Recruitment - Av. Duque de Loulé, 47 A 1050-085 Lisboa

T: 211 334 719 | 223 250 850 e: info@[Link] w: [Link] updated on 14.12.2023
 Naoufel Talbi <naoufeltalbi39@[Link]>

OPEN DAY ONLINE | VIKING & EFUTURO ACADEMY | SAVE THE DATE
Efuturo Estágios <[Link]@[Link]> mar., 27/05 à 17:44
Cci : <naoufeltalbi39@[Link]>

Dear Student,

Viking and eFuturo invite you for an Online Viking Career Talk "OPEN DAY VIKING & EFUTURO ACADEMY ".

During this online presentation you will meet a member of the Viking Recruiting team, who will share important and
detailed information about the company and life onboard their various river vessels with you.

Register on the website, to receive your invitation!

Here's the link: [Link]
at-eFuturo
After registering you will receive an automatic confirmation email with a link to join the event.

Date: Thursday, June 5, 2025

Time: 15:00 - 16:00 PM WEST (Portugal, Lisbon Time)

We've attached the flyer.

We're counting on your presence!

»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Prezado formando,

A companhia Viking e a eFuturo Academy convida-o a participar no "Open Day Viking & eFuturo Academy Online"

Durante a apresentação online, irá conhecer os membros da equipa de recrutamento da Viking, que partilhará
consigo informações importantes e pormenorizadas sobre a empresa e a vida a bordo dos seus vários navios.

Reserve através do website, para receber o seu convite!

Link para a reserva: [Link]
Talk-at-eFuturo

Depois de se registar, receberá um e-mail de confirmação automática com uma ligação para participar no evento.

Dia: 05 de Junho, Quinta-feira, 2025

Hora: 15:00 - 16:00 (Horário Portugal, Lisboa)

Enviamos o flyer em anexo.

Contámos com a sua presença!

Sem outro assunto de momento, colocamo-nos ao dispor para qualquer esclarecimento adicional.

Com os melhores cumprimentos,

Nair João
Equipa eFuturo - Estágios
Lisboa e Porto
+351 211 334 719 | [Link]
OPEN DAY VIKING & EFUTURO [Link]
 Naoufel Talbi <naoufeltalbi39@[Link]>

eFuturo Academy | Departamento Financeiro Re:

eFuturo Administrativo <[Link]@[Link]> jeu., 31/10/2024 à 23:08
À : <naoufeltalbi39@[Link]>

Olá!

O Departamento Administrativo Financeiro agradece o seu contacto.

Iremos verificar e analisar o seu e-mail num prazo três dias úteis.

Informamos que para os assuntos abaixo devem enviar e-mail para :

- Plataforma e-Learning: efuturoacademy@[Link]

- Questões sobre Formação: [Link]@[Link]

- Questões sobre Estágios: [Link]@[Link]

Cumprimentos,

Departamento Financeiro

--
Com os melhores cumprimentos,

Financeiro eFuturo
Rua Oliveira Monteiro, 166 | 4050-438 - Porto

+351 916 044 713

[Link]
 Naoufel Talbi <naoufeltalbi39@[Link]>

Nova mensagem de Departamento Formação

Departamento Formação (via O Teu Futuro ) <moodle@[Link]> mer., 18/12/2024 à 20:07
Répondre à : Não responda para este endereço <moodle@[Link]>
À : Naoufel Talbi <naoufeltalbi39@[Link]>

Aviso de Ausência
Prezados Formandos e Candidatos
Informamos que, em virtude da celebração da época natalícia, a Academia
eFuturo estará encerrada nos dias 23/12 (segunda-feira) e 24/12 (terça-feira).
Durante este período, não haverá atendimentos administrativos.
Retomaremos as atividades normais a partir do dia 26/12 (quinta-feira).
Agradecemos a compreensão e desejamos a todos um Natal cheio de alegria e
um Ano Novo repleto de realizações!

Holiday Break Notice

Dear Students and candidates,
We would like to inform you that, in celebration of the Christmas season,
eFuturo Academy will be closed on December 23rd (Monday) and December
24th (Tuesday).
During this period, we will not have administrative services. We will come back
to our normal activities on December 26th (Thursday).
Thank you for your understanding, and we wish you all a joyful Christmas and a
happy New Year!

---------------------------------------------------------------------
Este e-mail é uma cópia de uma mensagem enviada para si no site "O Teu Futuro ". Aceda a
[Link] para responder.
 FICHA DE INSCRIÇÃO

Curso: Hotelaria e Cruzeiros Local: Lisboa x Porto

IDENTIFICAÇÃO PESSOAL
Nome Completo: Naoufel Talbi

Morada: Rua do Engenheiro Carlos Amarante 419

Código Postal: 4250-497 Localidade: Porto

Data Nascimento 18/01/1992 NIF: 327072733

Data de
Tipo Documento: PASSPORTE Nº de Documento H380959 14/04/2026
Validade:

Nacionalidade: Tunisia E-mail: naoufeltalbi39@[Link]

Naturalidade (Distrito): Telemóvel: 920529368

Trabalhador por Conta de Outrem Desempregado

☐ Efetivo ☐ Mais de 1 ano
Situação perante o ☐ Contrato a termo ☐ Menos de 1 ano
trabalho: ☐ Trabalho temporário ☐ À procura do primeiro emprego
☐ Recibos verdes | Prestação de Serviços
☐ Outra – Qual? Desempregado
☐ Trabalhador por Conta Própria | Empresário
Nome da
Código
Se se encontra em entidade
Postal:
situação de empregadora:
trabalho: Cargo |
Função:
Disponibilidade
☐ Manhã x Tarde x Pós-Laboral
horária
Para efeito de pagamento das propinas mensais relativas ao Curso autorizo o débito na seguinte conta:
Nome do Banco:
IBAN
PT50

DADOS DE FATURAÇÃO (SE DIFERENTES DOS DADOS DE IDENTIFICAÇÃO):

Nome: NIF:
Morada: Código Postal: Localidade:
E-mail: Telefone:
x Declaro ter tomado conhecimento e aceito as condições expressas no Regulamento da Formação (junho/2024), o qual me foi
anteriormente entregue.

Assinatura: Data 16/08/2024

A eFuturo garante a estrita confidencialidade no tratamento dos seus dados pessoais. A informação por si disponibilizada não será
partilhada com terceiros e será utilizada apenas para fins diretamente relacionados com a formação em que irá participar. Caso
autorize que os seus dados sejam usados para efeitos promocionais, assinale com um X Recursos Futuros, Lda. - Formação
Profissional, pessoa coletiva nº 510 855 687, CAE 85591, com sede na Av. Duque de Loulé, 47-A 1050-086 Lisboa, certificada pela

eFuturo - Formação e Recrutamento – Av. Duque de Loulé, 47 A 1050-085 Lisboa

T: 211 334 719 | 223 250 850 e: info@[Link] w: [Link] atualizada em 15.12.2023
 CONTRATO DE FORMAÇÃO

DGERT sob o número de certificado 3014/2017.

Cláusula Primeira

1. O custo do respetivo curso é de 985€ pago da seguinte forma: a pronto pagamento no ato de inscrição.

2. Será emitida uma fatura/recibo referentes a um mesmo e único curso, podendo apenas ser emitido em nome de um único
contribuinte (empresa ou indivíduo), independente da modalidade de pagamento.

3. O formando está coberto por uma apólice de seguro nº 204216551, de acidentes pessoais, durante o período de realização do
curso (caso frequente Workshops presenciais).

4. O pagamento total do valor do curso conforme definido é obrigatório, independentemente da frequência e aproveitamento
alcançados. O não pagamento pelo Formando ou seu representante das prestações devidas nos termos contratados concederá à
eFuturo o direito de suspender a frequência do Formando no curso, a partir da primeira prestação em atraso, bem como,
quaisquer outras obrigações contratuais assumidas, ficando, ainda assim, o Formando obrigado ao pagamento do valor total do
curso contratado.

5. O curso tem a duração máxima para ser concluído correspondente a 15 meses, 12 meses + 3 meses de estágio (opcionais), com
início a 30/07/2024 e término a 30/10/2025.

6. Se o período total para conclusão da formação, conforme estipulado no contrato, for ultrapassado, o Formando terá de liquidar,
por cada mês extra de formação, o valor de 80€.

7. Direito de resolução - O cancelamento da matrícula pode ser realizado até 14 dias após a data da inscrição, devendo ser
comunicado por escrito, seja por carta registada ou e-mail. Caso efetue o cancelamento neste período, não será reembolsado
qualquer valor pago aquando da matrícula. A confirmação da matrícula implica diversos procedimentos administrativos,
financeiros e pedagógicos por parte da Recursos Futuros, entre os quais: pagamento do seguro, criação do dossier técnico
pedagógico, plano individual de formação, criação do acesso a plataforma online, bem como início do processo para
enquadramento profissional.

8. Em caso de desistência do Formando, não haverá lugar à devolução dos valores já liquidados até essa data, continuando a existir
a obrigatoriedade do Formando de liquidar o valor total do curso.

9. Se o Formando pretender mudar para outro curso terá sempre que fazer uma nova inscrição e deverá enviar a solicitação por e-
mail para que o processo seja analisado e as condições apresentadas. A mudança apenas será aceite, após análise da direção. Os
pagamentos já efetuados poderão transitar para o novo curso. No entanto, não será devolvido o valor excedente, no caso de o
novo curso ter um valor inferior, ficando esse valor em crédito para o Formando, que o poderá utilizar em qualquer momento
posterior.

10. A eFuturo – Formação e Recrutamento não se responsabiliza por processos que não estão constantes na sua denominação
jurídica, tais como, processos de pedidos de visto, pedidos de título de residência em território nacional ou quais outros processos
de legalização. O deferimento ou indeferimento emitido por parte das entidades competentes deste tipo de processos, ou
quaisquer outros externos à nossa entidade, não são da responsabilidade da eFuturo – Formação e Recrutamento.

11. Caso se trate de um candidato estrangeiro, é obrigatória a apresentação do registo criminal aquando da matrícula.

Cláusula Segunda

1. No final do curso, ao Formandos será emitido, num prazo máximo de 15 dias após a data em que o curso foi finalizado, um
Certificado de Formação Profissional, de acordo com a legislação em vigor. Caso o formando não conclua a totalidade do curso,
obterá apenas uma Declaração de Frequência de Formação, com a indicação do número de horas dos módulos que frequentou na
totalidade.

2. A entrega do Certificado de Formação Profissional ou da Declaração de Frequência fica condicionada, no caso de existirem
pagamentos por regularizar por parte do Formando ou seu representante.

Cláusula Terceira

1. Os Contraentes aceitam o presente contrato, com todas as suas cláusulas e condições, de que tomaram inteiro e perfeito
conhecimento e a cujo cumprimento se obrigam.

Porto, 16 de Agosto de 2024

Primeiro Contraente Segundo Contraente (Formando)

eFuturo - Formação e Recrutamento – Av. Duque de Loulé, 47 A 1050-085 Lisboa

T: 211 334 719 | 223 250 850 e: info@[Link] w: [Link] atualizada em 15.12.2023
 Naoufel Talbi <naoufeltalbi39@[Link]>

Atualização Plataforma Moodle

Rita Lorena <[Link]@[Link]> jeu., 12/12/2024 à 11:40
Cci : <naoufeltalbi39@[Link]>

Caros formandos,

Informamos que a plataforma mantém-se indisponível.

Esta atualização terá como objetivo melhorar o vosso percurso e experiência de estudo.

Pretendemos proporcionar uma experiência de aprendizagem mais eficiente e de qualidade para todos.

Tentaremos ser breves.

Lamentamos qualquer inconveniente que esta interrupção possa causar e agradecemos pela vossa compreensão.

Com os melhores cumprimentos,

 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

INTRODUCTION________________________________ 6. The enrolment procedure culminates in the

formalisation of a training contract that specifies the
Welcome to eFuturo - Training and Recruitment! We attendancy conditions. In situations in which the
thank you for your preference and hope that the course
training contract is formalised directly with the
fulfils your expectations and that you get the best the
trainee and its unable to print, sign and scan the
best results from it. To ensure that the training runs as
smoothly as possible, we would like to outline some training contract, the trainee is obliged to indicate in
internal operating guidelines, to guarantee the success the body of the e-mail the following information: I
and quality of the process that you are about to start am unable to sign the training contract that was sent
with us! to me, concerning course (name of course), I confirm,
by means of this e-mail, that I formalise acceptance
A. E-FUTURO POLICY AND STRATEGY______________ of all the clauses set out in the attached contract.
As a registered trademark of the company Recursos 7. Throughout the enrolment and selection process of
Futuros Unipessoal, LDA, eFuturo is a project that results
trainees, confidentiality of collected data is always
from the strong experience of its founders in the field of
ensured.
training. eFuturo - Formação e Recrutamento is
characterised by a relationship of commitment, close
collaboration and confidentiality with its trainees. C. TRAINEES’ RIGHTS____________________
Each eFuturo trainee has the right to:
B. ENROLMENT AND SELECTION OF TRAINEES_____ 1. Receive all the pedagogical content in harmony with
1. Pre-registration for individual training programes the course training programme and in accordance
training programmes organised by eFuturo can be in with the programmatic contents, goals,
person at eFuturo's premises, via the website or via methodology and work processes explained.
Leads/Pop-ups made available by eFuturo's partner 2. Receive/download all the documentation made
organisations (of a commercial nature). In the latter available relating to the course attended during the
two situations, they fill in a short form with their course (until the end of the course): through the
contact details their contact details and are then learning management platform eFuturo Academy of
contacted by phone by the eFuturo team team to wich they must receive the respective credentials.
confirm their interest in the course, as well as the 3. Receive information on how the eFuturo Academy
necessary requirements to attend course. platform works, by sharing the Platform Introduction
2. Once the candidate's pre-assessment has been Manual via e-mail (sent after enrolment) or via the
confirmed, an interview (face-to-face or online) is course area (input field).
scheduled with the candidate for his assessment of 4. Receive an answer from the trainer to the questions
the course's methodology, programmatic contents asked in the eFuturo Academy platform, within 48
and support material available, as well as the working hours.
payment method. During the interview, the 5. To be treated with respect and correctness by any
candidate also has the opportunity to explain all member of eFuturo.
their questions before deciding whether or not to 6. Join the presencial sessions of the course/workshops
actually enrol on the course they are interested in. (where applicable), relating to the workshops held to
3. After the interview, the candidates are selected by consolidate technical knowledge;
the eFuturo Coordination team, according to the 7. Complain about any anomalies that in their opinion
profile defined for each course and respective are not within the objectives of the training. This
programme. complaint can be submitted in free, oral and written
4. Once the selection of the trainee has been form, or in a Complaints Book (physical or
confirmed, the trainee must formalise the payment electronic).
of the enrolment fee. At this point eFuturo delivers 8. The confidentiality of the personal data provided in
the enrolment form that must be signed by each the enrolment procedure.
parties. 9. Be covered by an insurance policy for personal
5. The trainee must return the signed enrolment form accident insurance for the duration of the course (if
duly signed. When the enrolment form is sent by e- you attend face-to-face workshops), in cases where
mail, the trainee does not need to sign the the course is paid for in full.
enrolment form in manuscript enrolment form, as 10. Cancellation request of the training contract,
the document is delivered directly by themselves via without obligation to pay the full amount of the
their email address. When sending the enrolment course, under the terms of the law courseand within
form, the trainee must, signify their acceptance of fourteen days from the date the contract was signed,
the conditions set out in these training regulations. in writing (registered letter or e-mail). If the
cancellation is requested within this period, there

04/january/2024 Page 1 de 6
 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

will be no refund of any amount paid at the time of advance, in order to make the place available for
enrolment. another trainee.
11. Receive, at the end of the course, a training 16. Attend synchronous sessions / face-to-face sessions
certificate, in accordance with the legislation in / workshops punctually and with interest, in order to
force, which is conditional on conclusion of the acquire the knowledge provided.
activities provided in the course (including fulfilment 17. Take assessment tests at the end of each course
of the trainee's duties in terms of successful module of the course, as defined in the training
assessment of learning outcomes and regularisation programme.
of payments due. 18. Consult eFuturo whenever there are relevant
questions, with the right to clarification.
D. TRAINEES' DUTIES___________________
Every eFuturo trainee has the duty to: E. EFUTURO’S DUTIES_______________________
1. Pay the full course fee. eFuturo, as a training organisation, is responsible
2. Comply with the conditions and rules of eFuturo's for:
training activity, expressed in these regulations. 1. Ensure the training programme complies with the
3. Fulfil all the activities planned throughout the regulations in force, where applicable, and in
course, meeting the pre-defined deadlines. accordance with the training programme defined.
4. Contributing to the quality of the training provided, 2. Provide access to the eFuturo Academy platform and
taking an active part in filling training evaluation support materials for the course.
questionnaires, whenever requested. 3. Drawing up and compile the records relating to the
5. Loyalty to eFuturo and its representatives, in the Technical-Pedagogical Dossier applicable to
particular, by not passing on information about training.
equipment, processes and intellectual property of 4. Provide all the appropriate teaching conditions to
which you become aware during training. guarantee the quality of the training.
6. Govern their conduct with integrity, ethics and 5. Analyse, monitore and evaluate reports training,
morality, refraining from any act which could complaints and suggestions with a view to improving
jeopardise or discredit the training organised by the system management.
eFuturo. 6. Supervise and monitore the progress of trainees
7. Treat cordially and politely all professionals who along with their individual journeys training, as well
represent and work for eFuturo. as the active monitoring of the trainers and the
8. Adapt rules and behaviours of good manners when compliance with the course programme and
interacting with eFuturo employees and trainers. itinerary.
9. Not use a false identity, impersonate for other 7. Issuing Vocational Training Certificates, in
person or mislead e-trainers and other eFuturo accordance with current legislation.
employees. 8. Respect and guarantee the integrity of each trainee
10. Not disclose material that may be protected by and the protection of their personal data. Please
patents, copyright and other forms of intellectual note that eFuturo may share the trainees' contact
property protection. and personal data contained in the training contract
11. Not cause damage to third parties, in particular by with subcontracted entities to proceed with the
transmitting virus or any other destructive codes. collection of amounts owed. These entities may only
12. Ensure all costs related to equipment and Internet process the corresponding data for the collection.
access, as well as equipment repairs or upgrades and
for the lack of technical conditions that make it F. ATTENDANCE E PUNCTUALITY_______________
unable to attend the course (ex. computer 1. In order to obtain the Vocational Training
breakdown, problem with firewalls, problems with Certificate, trainees must meet the attendance
protection systems, among others). requirements defined in the training programme for
13. Participate in compulsory practical workshops each course.
(where applicable), for the purpose of consolidating 2. In synchronous sessions, the training has a permitted
technical knowledge. tolerance of 5 minutes after the time set for its start.
14. Confirm your attendance at sessions/workshops
(where applicable) of the course at least 48 hours in G. OPERATING CONDITIONS______________
advance. 1. Upon confirmation of enrolment an e-mail is to each
15. Cancel your attendance at synchronous trainee with access credentials to the EFuturo e-
sessions/presencial sessions/workshops (where learning platform, as well as the Platform
applicable) of the course at least 48 hours in Introduction Manual.

04/january/2024 Page 2 de 6
 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

2. The e-learning component of the training takes place 12. When workshops are mandatory, passing them is
on the Moodle platform. mandatory for the course conclusion.
3. Registration on the eFuturo platform is individual 13. The workshops are held in person at eFuturo offices
and non-transferable. Therefore, all messages in Lisbon and Porto.
sent in the context of the training to the trainee's are 14. In situations where eFuturo is obliged to cancel a
intended solely and exclusively to him and cannot be synchronous session, presencial session or workshop
copied, reproduced or made available to other (where applicable) for reasons beyond its control,
individuals and/or organisations. If you do so, eFuturo undertakes to reinstatement in the short
eFuturo reserves the right to cancel access to the term, so that the programme for each trainee is
platform. regularised and not affected with any great impact.
4. All content made available on the platform is 15. Whenever a trainee has to interrupt the course they
property of Recursos Futuros Unipessoal, Lda and are enrolled in, they must send their request in
may not be copied, reproduced or manipulated. writing to eFuturo. Subsequently, they can be
5. All manuals and teaching resources will be made reinstated by the eFuturo Coordination team,
available on the eFuturo platform after payment of depending on the trainee’s previous pathway in
the enrolment fee and signature of the enrolment order to guarantee pedagogical coherence of the
form. After completing the course, access to the new training programme.
platform will be blocked and it will not be possible to 16. eFuturo reserves the right to terminate the training
access the trainee’s reserved area and the respective contract with trainees in the event of non-
support materials again. compliance with the rules established for the
6. During the course, the trainee has access the operation of the training programme. The contract
contents exclusively for the purposes of their will be communicated by the Coordination to the
learning. Therefore, the trainee may not transfer the trainee by registered letter or e-mail, becoming
contents to third parties, copy them, reproduce effective on the day following its dispatch.
them or manipulate them in whole or in part, or use
the content made available to them for commercial, H. PAYMENTS AND RETURNS____________________
advertising, self-promotion or training of third 1. The course enrolment fee includes all costs of an
parties. administrative and fiscal nature.
7. eFuturo can edit or remove any messages posted by 2. The courses organised by eFuturo do not any
the trainee in the course discussion forum if it is conditions for exemption from payment.
causing disturb the smooth running of the course or 3. The cost of each course will be paid as follows: the
are offensive and unrelated to the course content registration fee is €195 (or €95 minimum, being the
with the right to suspend the trainee's use of the remaining amount diluted in the course installments,
service if this situation occurs. upon approval of the eFuturo Management) paid in
8. The deadline for the trainer to reply to questions upon registration and the remaining amount in cash
from the trainee and to analyse evaluations of each payment or in several installments, depending on
module is up to 48 working hours. agreed and defined in the training contract.
9. The technical support service made available to 4. Enrolment must be paid (for the amount of the
trainee (via e-mail or private message)has a agreed option, 95 or 195 euros) at the time of
maximum response time of 48 working hours so that enrolment by cash, cheque, ATM, bank transfer or
trainees can make the most of the platform's and the MBWay, upon presentation or sending of the
available contents. relevant proof. The rest of the course fee should
10. It is the responsibility of eFuturo to define the dates preferably be paid by Direct Debit, for which the
and schedule for the synchronous/in-person trainee must provide the IBAN. Any other method of
sessions/workshops (where applicable) of the payment for the course fee is exceptional and must
course, as well as any changes which are announced be approved in advance by the eFuturo’s
to registered trainees in proper time (maximum 48 Management.
hours). Any changes to the scheduling can only be 5. Full payment of the course fee as defined is
made with the consent of the course trainer and duly mandatory, regardless of attendance or
authorised by the eFuturo Coordination team. achievement. Lack of pay,ment by the trainee or
11. The workshop schedule is sent out monthly via e- their representative instalments due under the
mail, announcing the days and times that they will terms of the contract,will entitle eFuturo to suspend
take place. Each trainee must pre-register for the the trainee's attendance on the course from the first
course workshops, being that each workshop is delayed instalment and as well as any other
limited to 6 trainees. contractual obligations assumed, with the trainee

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 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

remaining the trainee will still be obliged to pay the all the compulsory workshops held, where
of the contracted course. applicable.
6. The deadline for completing the course is 15 2. The principle of 70% grades, reflects the CCA70
months, which is clearly stated in the training assessment system, which is part of eFuturo's
contract. If the total period for completion, as teaching methodology and guarantees the
stipulated in the contract is exceeded, the trainee successful completion of the course, in that it will
will have to pay, for each extra month of training, the help the trainee to achieve an assessment of more
amount of 80€. than 70%, which will give access to the vocational
7. An invoice/receipt will be issued at enrolment for training certificate, in accordance with the legislation
one single course and may only be issued in the in force.
name of a single taxpayer (company or individual), 3. The trainee's final classification in the course is
regardless of the method of payment method. calculated from the average of the grades obtained
8. An invoice/receipt will be issued for the monthly in all the modules of the course. The trainee is
payment of installments upon full settlement of the successful when they achieve a final average of 70%
selected payment plan, regardless of the method of or more.
payment method, and may only be issued in the 4. At the end of the training, the trainee will be
name of a single taxpayer (company or individual). awarded a final classification, according to an
9. Right of withdrawal - Cancellation of enrolment may assessment scale of scale from 0% to 100% or
be cancelled up to 14 days after the date of "Successful| Not Passing"
enrolment and must be communicated in writing, 5. In terms of training evaluation: 1) the trainees
either by registered letter or e-mail. There will be no evaluate the course using a questionnaire when
refund of any amount paid at the time of enrolment. completed 50% of the course (intermediate
Confirmation of enrolment involves various satisfaction) and when they finish the course (final
administrative, financial and pedagogical procedures the course (final evaluation of satisfaction), as well
on the part of Recursos Futuros, payment of as at the end of the workshops attended
insurance, creation of the technical technical and (compulsory or optional). The trainees also evaluate
pedagogical dossier, individual training plan, the course, in terms of its relevance and applicability
creating access to the online platform, as well as in a post-training evaluation process carried out 6
beginning the process of professionalisation. months after the end of the course. This evaluation
10. In the event of the Trainee's withdrawal, is also complemented by inputs from the evaluation
communicated after 14 days, there will be no refund carried out by former trainees, who have had the
of the amounts already paid up to that date will not opportunity to complete an internship in one of
be refunded. The Trainee will still be obliged to pay eFuturo's partner organisations.
the total amount of the course. 6. eFuturo provides, as a measure to facilitate the
11. If a student wants to change to another course they professional integration of trainees the possibility of
will always have to enrol again. The payments an internship at the end of the course, which is
already made can be carried over to the new course. optional (this situation does not apply to the
However, the excess amount will not be refunded if Pharmacy Technician course). In this context,
the new course has a lower price, this amount will be completion of the course is independent of the
credited to the trainee, who can use it at any later internship. If the trainee does not wish to complete
time. the intership at the end of the course, they can do so
12. In an extreme situation in which eFuturo is forced to up to 6 months after the end of the course. After
cancel a course, any money paid by the trainees will being accepted in one of our partners and have
be refunded. agreed to the placement, it will not be possible to
change the location/partner.
I. EVALUATION METHODOLOGIES_______________
1. In the Individual Training Pathways a summative J. CERTIFICATION______________________________
assessment is carried out at the end of each module, 1. At the end of the course, trainees will be issued with
based on a final knowledge test. These assessments a maximum of 15 days after the date on which the
verify whether the goals set for the module have course is finalised, a Certificate , in accordance with
been achieved. In order to pass the module, the the legislation in force.
trainee must achieve a minimum mark of 70% (on a 2. The award of the Professional Training Certificate is
scale of 0% to 100%), and can only progress to the conditioned on the trainee's successful completion
next module once they have passed. The trainee's trainee and the regularisation of payments due.
final achivement of the course also implies a 3. If the trainee does not complete the entire course,
minimum mark of 70% (on a scale of 0% to 100 %) in they will only obtain a Declaration of Attendance

04/january/2024 Page 4 de 6
 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

with an indication of the number of hours of the response to complaints will be given within a
modules attended in full. maximum of 10 working days from the date the
4. Submission of the declaration is conditional with the complaint was received. The complaint must contain
outstanding payments regularised by the trainee or the following elements: identification of the
organisation. person(s) considered responsible for the action or
5. The Certificate will be given to the trainee in person, omission; a brief and clear description of the facts
sent to them in digital format or sent by postmail. giving rise to the complaint; a brief and clear
indication of the grounds for submitting the
K. PROTECTION OF THE PERSONAL DATA__________ complaint; and an indication of the right or interest
1. The provision of personal data by trainees, as that is to be guaranteed or redressed.
requested in the Enrolment Form, is necessary so 4. Complaints are dealt with by Training Management.
that eFuturo's training can be managed and
delivered in compliance with the requirements of M. ROLES AND RESPONSIBILITIES ASSOCIATE WITH
the national Training Entities Certification System, TRAINING
coordinated by the Direção Geral de Emprego e TRAINING MANAGEMENT
Relações de Trabalho (DGERT), and the Vocational • Promotes the implementation of the Strategic
Training Certificate issued within the scope of the Development Plan in terms of training activities, in
Sistema de Informação e Gestão da Oferta Educativa conjunction with the company's other business
e Formativa (SIGO Platform). areas.
2. In accordance with Ministry Order nº 474/2010, 8th • Draws up and approves the Activity Report.
of July, the trainee's personal details, marked on the • Ensures compliance with the requirements of the
enrolment form as compulsory are necessary for Certification System and liaises with the System.
eFuturo to issue the Certificate, within the SIGO • Ensures that the Training Department Department in
Platform. the company with the other functions within
3. eFuturo is not responsible for managing the SIGO eFuturo.
platform and its mandotory use of the applicable • Analyses the results of satisfaction evaluations,
legislation on training certified by DGERT. suggests and introduces changes in order to direct
4. eFuturo guarantees that the personal data of each the training process to the satisfaction of all those
trainee will be treated as confidential and involved.
only for the purposes of course management and for • Draws up, approves, and ensures the updating of the
the purposes of issuing the Professional Training eFuturo Training Regulations.
Certificate on the SIGO Platform. Personal data will • Recruiting and selecting consultants, trainers and e-
be stored until it is necessary to retention within the trainers.
scope of the Certification System, coordinated by • It responds to requests for clarification from external
DGERT and for a maximum of ten years after consultants.
completion of the training in question. • Stimulates the processes of diagnosing the situation
5. Personal data will be processed by eFuturo of client organisations.
and will only be shared with the
• Answer to the complaints.
certifying parties. Personal data will not be passed on
• Manages all of eFuturo's training activities.
to other organisations or used for any other
purposes.
PEDAGOGICAL COORDINATION
• Plans pedagogical activities, in liaison with training
L. SUGGESTIONS AND COMPLAINTS______________
management.
1. Suggestions can be made freely to the eFuturo team
• Intervenes in the recruitment and selection process
(e-mail, telephone or orally), or by filling in the
of trainers and e-trainers
training evaluation questionnaire.
• Ensures that the pedagogical content of all the
2. For the purpose of receiving complaints, eFuturo has
courses listed in eFuturo's training project.
a Complaints Book (physical and electronic).
• Contact with clients, trainers and e-trainers.
Complaints are dealt with in accordance with current
legislation. • Ensures the organization of teaching resources
3. The submission of a complaint by other means can (equipment, support texts, supports audiovisual and
be done in free format, either orally or in writing, to computer systems).
the eFuturo contacts, for the attention of Training • Answers to the trainee’s requests for clarification.
Management. In this case, complaints must be • Participates in meetings at different times (before,
submitted no later than one month after the during and after the action) with all interlocutors
occurrence that gave rise to the complaint. The final necessary for the implementation of the training
program.

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 TRAINING REGULATION
(PERSONALIZED EDUCATION PLAN)

• Reformulate with the trainers and e-trainers, if • Participate to established synchronous session .
necessary, training strategies and/or assessment
instruments. • Ensure the review and updating of software
• Ensures that all conditions for carrying out the trainning programs whenever deemed necessary.
training activity. • Streamline and monitor training courses e-learning,
• Stay informed of the progress of the sessions training depending on the defined course programs.
paths, intervening whenever necessary, to maintain • Streamline training pathways, establishing (from a
levels quality stipulations. distance) a pedagogical relationship with trainees,
• Ensures the evaluation of trainers and e-trainers encouraging and favoring the acquisition of
under its responsibility, carrying out audits to knowledge and skills:
training sessions. o Boost eFuturo’s e-learning platform, framing
the theme of each course and/or module and
TRAINERS bridging the gap between the various course
Each trainer is appointed by the Training Management modules;
/Pedagogical Coordination to teach the o Seek to validate possible questions or
workshops/face-to-face course sessions (when difficulties of trainees and guiding them to the
applicable). resolution of the same;
The trainer is responsible for: o Ensure permanent feedback on work that the
• Comply with established training promoted in trainee develops, when applicable: correct
person. exercises/worksheets carried out by the
• Monitor the progression of trainees. trainees, with the appropriate guidance for
• Enlighten all trainees regarding doubts raised within improving and encouraging work to be carried
the scope of the matters discussed, sharing practical out as also answering quickly and with clarity
cases and concrete situations of specific work to the doubts raised by trainees.
contexts. • Monitor the development of training pathways,
• Control the attendance and punctuality of trainees, adjusting pedagogical strategies when necessary.
informing the Pedagogical Coordination for the • Inform the Pedagogical Coordination about the
purposes of recording in the attendance chart of evolution of the learning paths of graduates of the
trainees. courses they follow.
• Prepare and update various documentation support • Participate in meetings or contact Management
for training development. /Pedagogical Coordination, whenever necessary.
• Ensure that trainees complete the training
evaluation questionnaire. ADMINISTRATIVE SERVICE/SUPPORT
• Register complaints made by trainees and transmit • Provides daily service at eFuturo facilities in Lisbon
them to the Training Management/Coordination and Porto: from Monday to Friday, from 9:30am to
Pedagogical. 1pm and from 2pm to 6:30pm.
• Carry out an assessment of the trainee’s learning. • Provides logistical and administrative support to
• Complete the questionnaire evaluation of training, Pedagogical Coordination and responds to any
which is their responsibility. request from the public who wish to contact the
• Ensure the conservation and good use of materials, eFuturo.
technical and logistic resources placed at disposition.
• Ensure the reservation of information, data and N. FINAL DISPOSITIONS_________________________
events related to the process of training and its Any cases not covered by this regulation or arising
participants. will be decided by the eFuturo Management, always
• Contribute to a good dynamization of training, respecting the legislation in force.
informing the Training Coordination of any
occurrence and the need to improve facilities,
equipment or teaching material distributed. 04th of january 2024

E-TRAINERS
Each e-trainer is appointed by the Training Management
/Pedagogical Coordination to deliver the
synchronous sessions and follow the component
asynchronous courses.
The e-trainer is responsible for:
• Plan synchronous sessions.

04/january/2024 Page 6 de 6
 Naoufel Talbi <naoufeltalbi39@[Link]>

eFuturo - Workshops Restaurant & Bar

Rita Lorena <[Link]@[Link]> jeu., 24/04 à 11:22
Cci : <naoufeltalbi39@[Link]>

Dear students,

In the wake of your registration in our Cruises/Restaurant & Bar course, I am glad to inform you that
the workshops regarding this field will start in May on the following dates:

A - Restaurant Workshop – Mise-en-places - 06/05/2025 (10h - 13h)

B - Restaurant Workshop – Service methods - 06/05/2025 (14h - 17h)

C - Mixology Techniques Workshop – Blender - 07/05/2025 (10h - 13h)

D - Mixology Techniques Workshop – Shaker - 07/05/2025 (14h - 17h)

E - Mixology Techniques Workshop – In the Glass - 047/05/2025 (17h - 19h)

These workshops will take place at our establishments in Porto.

eFuturo Porto is located at Rua Oliveira Monteiro 166 | 4050-438, Porto.

We can only accept, maximum, 12 students per session/date.

To register for a Workshop, you must register for the 5 Workshops in the class.

If you have already taken these Workshops, please ignore this email.

This being said, it's mandatory answering this email to validate your presence.

If you do not receive an email within the next 48 hours confirming your presence, you will have to wait for
new dates.

Thank you.

Best regards,

Rita Lorena
Gestão da Formação
Rua Oliveira Monteiro, 166 | 4050-438 - Porto

+351 223 250 850 | +351 913 762 361

[Link]
 Naoufel Talbi <naoufeltalbi39@[Link]>

eFuturo - Horário eFuturo Porto

Rita Lorena <[Link]@[Link]> jeu., 26/09/2024 à 17:48
Cci : <naoufeltalbi39@[Link]>

Boa tarde,

Informamos que a equipa eFuturo irá participar num evento internacional sobre Formação Profissional.

Por esse motivo, o escritório do Porto estará encerrado no dia 03/10/2024, a partir das 14h:00h e no dia 04/10/2024.

A Plataforma online estará operacional, mas sem suporte.

Retomaremos a atividade normal no dia 07/10/2024.

Com os melhores cumprimentos,

Rita Lorena
Gestão da Formação
Rua Oliveira Monteiro, 166 | 4050-438 - Porto

+351 223 250 850 | +351 913 762 361

[Link]