Legal Information Table

of Contents

Important Disclosures​ 2

Cardholder Agreement​ 8
 Important Disclosures To save a copy of the Important
Disclosures for your records, scan the
code.
Summary of key terms in effect as of
the date of your application and is
[Link]/disclosures
subject to change.

Initial Credit Limit Your initial credit limit will be communicated to you on approval and will be
shown in your welcome email and on each monthly statement.

Annual Interest Rate Preferred: 31.99%

Standard: 34.99%
The above annual interest rates (credit rates in Quebec) are in effect upon
approval. You are applying for a credit card with the preferred rate. You agree
that if you are not approved for this card, you are applying for a card with the
standard rate. You consent to having your application considered for both of
these cards. If you are approved for a card with the preferred rate and we do
not
receive your minimum payment by the payment due date twice within a
12-month period, we may increase your annual interest rate to the standard
rate, beginning on the first day of the following statement period.

Interest-free Grace Period The interest-free grace period is at least 21 days on new purchases from the
statement date shown on your monthly statement if we receive payment of the
new balance in full by the payment due date.

Determination of Interest Interest accrues on amounts charged to your account from the date that such
amount is charged to your account until payment for that amount has been
received by us in full, subject to any applicable grace period, unless interest has
been waived or reduced in accordance with the terms of a promotion.
For residents of provinces and territories other than Quebec: Interest is
calculated each day by multiplying the amount outstanding by the applicable
daily interest rate (the applicable annual interest rate divided by 365).
For residents of Quebec: Credit charges are calculated at the end of each
statement period by multiplying the average daily balance for the statement
period by the applicable daily annual interest rate (the applicable annual interest
rate divided by 365) and then by the number of days in the period.

Effective July 16, 2025

 Minimum Payment [Not applicable to Quebec residents] The sum of interest, payment protection
insurance premium (if applicable and due monthly), any previous unpaid
minimum payment, any payment required under a promotion on your account,
fees shown on your monthly statement, plus $10, or your full balance if it is less
than $10.
For residents of Quebec: the greater of A and B:
A = 5% of your outstanding balance, excluding equal monthly payments
promotional balances, plus any payment protection insurance premium (if
applicable and due monthly)
B = the sum of interest, payment protection insurance premiums (if applicable
and due monthly), any previous unpaid minimum payment, any payment
required under a promotion on your account, and fees shown on your monthly
statement, plus $10, or your full balance if it is less than $10.
Foreign Currency Not applicable as we only allow charges in Canadian dollars.

Conversion
Annual Fees [Not applicable to Quebec residents] $24.99 (may be waived depending on
the merchant where you opened your account). Charged on the first statement
after your first transaction and on each anniversary date of your first transaction
if you have an outstanding balance. If you do not have an outstanding balance
on any anniversary date but make a purchase or receive an extension of credit
following that date, you will be charged the annual fee on your monthly
statement following that transaction and your anniversary date will then be
reset to the date of that transaction.
For residents of Quebec: $39.99 or $99.99 if you use your account for travel
purchases or if you are issued a Flexiti Wave CardTM (may be waived depending
on the merchant where you opened your account). Charged on the first
statement after your first transaction and on each anniversary date of your first
transaction if you have an outstanding balance. If you do not have an
outstanding balance on any anniversary date but make a purchase or receive an
extension of credit following that date, you will be charged the annual fee on
your monthly statement following that transaction and your anniversary date
will then be reset to the date of that transaction.
Other Fees Fees are charged at the time of transaction or occurrence, unless otherwise
noted.
Payment protection insurance premium and applicable taxes (optional):
$1.39 per $100 of your outstanding balance per month (plus applicable tax),
charged monthly if applicable.

Effective July 16, 2025

 Other Fees [Not applicable to Quebec residents] Administration fee: may be applicable
to promotions and will be communicated before you accept any promotion.
Non-sufficient funds (NSF) fee: $49.99 for each cheque or other
instrument used to pay your account that is dishonoured by the financial
institution on which it is drawn (this charge is in addition to any non-sufficient
funds service fee charged by the financial institution). For Alberta residents,
the NSF fee is $25.

Other Fees [Not applicable to Quebec residents] Paper statement fee: $3 for each
monthly statement that is mailed to you.

Additional paper statement copy fee: $10 for an additional mailed

hardcopy of a monthly statement.

Credit balance fee, if your account is inactive and has a credit balance for
at least 12 months: The lesser of $25 or the amount of your credit balance.

[Not applicable to Quebec residents] Deferral fee: $59.99, only applicable

on a no interest, no payment promotion of less than 12 months, if you do not
pay the
full balance by the end of the promotional period.
$99.99, only applicable on a no interest, no payment promotion of 12
months or more, if you do not pay the full balance by the end of the
promotional period. The deferral fee may be waived depending on your
purchase amount and the Merchant Partner where you made the purchase.
[Not applicable to Quebec residents] Overlimit fee: $29.99, charged once
at
the end of a statement period if your balance exceeds your credit limit during
the statement period.

Effective July 16, 2025

 Additional Disclosures for Residents of Alberta
Déclarations à l’intention des résidents de l’Alberta (en anglais seulement) Flexiti Financial Inc.

Licence #349185
Effective January 16, 2024

COST OF BORROWING NOTICE

This transaction is a form of high-cost credit.

Credit limit Your credit limit is provided at the time your application is approved and is
shown on each statement.

Total Fees If your annual interest rate (AIR) is 34.99% (our maximum AIR) and you have
a regular credit purchase balance of
$1,000, your total required fees for the extension of credit, including interest
for one month will be approximately
$29.16. This does not include premiums for payment protection insurance,
which is optional. Your AIR depends upon your creditworthiness and will be
disclosed to you when your application is approved. Payment protection
insurance is optional.

Initial Annual Interest Rate 34.99% is our maximum AIR for regular credit purchases. Your AIR
depends upon your creditworthiness and will be disclosed to you when
your application is approved.

Minimum periodic payment See the Minimum Payment section on the first page of the Cardholder
Agreement.

Dishonoured Payment Fee If your cheque or other payment is dishonoured, our fee is
$25.

Payment schedule If you have a balance, you will receive a monthly account statement that
includes a payment due date.

You can prepay any credit accessed in full or in part at any time without any charge or penalty.

You cannot be forced to make scheduled payments before a payment is due under the credit agreement.

You will receive a statement of account at least monthly when you make use of the credit.

For more information on your rights and protections, visit [Link].

Payment Protection Insurance

(Optional services are opt-in only and may be cancelled at any time)

Total Cost of Payment Protection Insurance $1.39 per $100 of your outstanding balance

Payment Schedule for Payment Protection Premiums for payment protection insurance are charged to your
Insurance account monthly. Your monthly statement will indicate whether your
insurance premium is due as part of the minimum payment.

You can cancel any optional services or products of a continuing nature by giving 30 days’ (or any shorter period provided for in the
agreement) notice.

If you cancel an optional service, you are entitled to a pro-rated refund for any fees paid for any portion of the service that has not been
provided at the time of cancellation.

For more information on your rights and protections, visit [Link].

Effective July 16, 2025

 Additional Disclosures for Residents of British Columbia
Déclarations à l’intention des résidents de la Colombie-Britannique (en anglais seulement)
PLEASE REVIEW THESE DISCLOSURES. These disclosures and your application form part of the Cardholder Agreement. This is a high-cost open credit product.​

Credit limit Your credit limit will be provided when your application is approved and is shown on each statement.

Term of agreement and The Cardholder Agreement does not have a fixed term. You or we may close your account in accordance with the
payment schedule Cardholder Agreement. The Cardholder Agreement remains in effect if a balance is owing on your account. If you
have a balance, you will receive a monthly statement that includes a payment due date.

Initial annual interest rate 34.99% is our maximum AIR for regular credit purchases. Your AIR depends upon your
(AIR) creditworthiness and will be disclosed to you when your application is approved.

Total cost of credit If your account AIR is 34.99%, you make a regular credit purchase of $3,000, and you make equal monthly
payments of $299.87 for 12 months your total cost of credit for one year would be approximately $598.49. This
does not include premiums for payment protection insurance, which is optional. Your AIR and your credit limit will
be disclosed to you when your application is approved.

Missed payment If we do not receive a required minimum payment when due, we may cancel any promotions on your account. As a
result, you will be charged interest at the account AIR on amounts that were previously subject to a promotion. We
have other rights if you default that are described in Section 19 of the Cardholder Agreement.

Cancellation rights You may cancel the Cardholder Agreement at any time before the end of the next business day following the date
you entered into the Cardholder Agreement. You may also cancel a high-cost credit agreement at any time if the
credit grantor did not advise you of your cancellation rights or failed to satisfy certain regulatory requirements. To
exercise your cancellation rights, you may complete the cancellation notice provided to you and send it to Flexiti by
mail or email to the physical or mailing address indicated below. To cancel, you must also repay the outstanding
balance on your account via online banking or by sending a cheque to Flexiti’s mailing address set out below.

High-cost lending is regulated by the Province of British Columbia. High-cost credit lenders must be licensed and follow requirements under the
Business Practices and Consumer Protection Act. If you have a complaint about a high-cost lender or would like to know more about your rights as a
borrower, please contact Consumer Protection BC (the Business Practices and Consumer Protection Authority).

Optional payment protection insurance $1.39 per $100 of your outstanding balance per month (excluding tax). For example, on a balance
of $1,000 for one year, the total premiums for the year would be $166.80 (excluding tax). You can
cancel payment protection insurance by giving 30 days’ notice.

Payment schedule for payment protection Premiums for payment protection insurance are charged to your account monthly. Your monthly
Insurance statement will indicate whether your insurance premium is due as part of the minimum payment.

Flexiti Financial Inc.

Licence #83660
1-877-259-3745 service@[Link]
Mailing address: P.O. Box 410 Orangeville, ON, L9W 5G2, Canada
British Columbia address for service: 1800 – 510 West Georgia
Street, Vancouver BC V6B 0M3

Effective July 16, 2025

 Additional Disclosures for Residents of Newfoundland and Labrador
Divulgations supplémentaires pour les résidents de Terre-Neuve-et-Labrador​
PLEASE REVIEW THESE DISCLOSURES. These disclosures and your application form part of the Cardholder Agreement. This is a high-cost open credit product.​

Credit limit Your credit limit will be provided when your application is approved and is shown on each statement.

Term of agreement and

The Cardholder Agreement does not have a fixed term. You or we may close your account in accordance with the
payment schedule
Cardholder Agreement. The Cardholder Agreement remains in effect if a balance is owing on your account. If you have a
balance, you will receive a monthly statement that includes a payment due date.

Initial annual interest rate 34.99% is our maximum AIR for regular credit purchases. Your AIR depends upon your creditworthiness and
(AIR) will be disclosed to you when your application is approved.

Total cost of credit If your account AIR is 34.99%, you make a regular credit purchase of $3,000, and you make equal monthly
payments of $299.87 for 12 months your total cost of credit for one year would be approximately $598.49. This
does not include premiums for payment protection insurance, which is optional. Your AIR and your credit limit will
be disclosed to you when your application is approved.

Missed payment If we do not receive a required minimum payment when due, we may cancel any promotions on your account. As a result,
you will be charged interest at the account AIR on amounts that were previously subject to a promotion. We have other
rights if you default that are described in Section 19 of the Cardholder Agreement.

Cancellation rights You may cancel the Cardholder Agreement at any time before the end of the fourth day after
Flexiti provides you with the Cardholder Agreement. You may also cancel theCredit Agreement at any time if Flexiti did not
advise you of your cancellation rights or failed to satisfy certain regulatory requirements. To exercise your cancellation rights,
you may complete the cancellation notice provided to you and send it to Flexiti by mail or email to the physical or mailing
address indicated below. To cancel, you must also repay the outstanding balance on your account via
online banking or by sending a cheque to Flexiti’s mailing address set out below.

Optional payment protection insurance $1.39 per $100 of your outstanding balance per month (excluding tax). For example, on a balance of
$1,000 for one year, the total premiums for the year
would be $166.80 (excluding tax). You can cancel payment protection insurance by giving 30 days’ notice.

Payment schedule for payment protection Premiums for payment protection insurance are charged to your account monthly. Your monthly
Insurance
statement will indicate whether your insurance premium is due as part of the minimum payment.

Flexiti Financial Inc.

Licence #
1-877-259-3745 service@[Link]
Mailing address:
P.O. Box 410 Orangeville, ON, L9W 5G2, Canada

Newfoundland address for service:

10 Fort William Place 5th Floor,
P.O. Box 5939 St. John's, NL, A1C
5X4

Effective July 16, 2025

 approved. If your credit limit is not communicated to you
In this Cardholder Agreement: between the credit limit and the
balance that is outstanding. “Account” means the credit card at the time your application is approved, your credit limit
account we open and maintain for you;
will be communicated to you in your welcome email and
A.​ “AIR” means your annual interest rate for Regular Credit
in each monthly statement. We may change your credit
Purchases;
limit periodically, provided that, where required by law,
B.​ “Card” means the physical, virtual or electronic credit
we will obtain your consent for a credit limit increase.
card or other electronic form or method that we provide for
The amount of credit that is available to you at any time
you: to access your Account, to conduct transactions with
is the difference
Merchant Partners, or as we otherwise permit from time to
on the Account at that time. Depending on your method of
time at our sole discretion;
payment, it may take up to 5 business days before your
C.​ “Cardholder Agreement” means this Cardholder
available credit is increased by the amount of any payment.
Agreement, the Important Disclosures and the Privacy
At our discretion, we may approve your transaction if it
Agreement provided to you with your application and in your
exceeds your credit limit. If your balance exceeds your credit
welcome email (which are incorporated by reference), each as
limit, we may charge an overlimit fee as described in the
amended from time to time;
Important Disclosures. To request a change to your
D.​ “Important Disclosures” means the Important
approved credit limit, please contact our customer service
Disclosures document provided to you when you applied for
center at 1877-259-3745.
your account and in your welcome email.
3.​ Promotions. From time to time, we may make
E.​“Merchant Partner” means a retailer that accepts the Card or
the Account for purchases; promotions available to you in connection with purchases or
other transactions charged to your Account, including at the
F.​“Regular Credit Purchase” means a purchase or other
time of your application, including one of the below
extension of credit on your Account that is not subject to a
promotions. Promotions are subject to the terms and
promotion, and includes any outstanding balance owing for a
promotion that is no longer subject to a promotion after the conditions outlined below unless otherwise noted at the time

promotional expiry date or current amount due date, or after a of the offer. The length or expiration date of your promotion,

promotion has been terminated or has expired without the full and any applicable administrative fees charged by Flexiti will

amount owing being paid. Regular Credit Purchases are subject be communicated to you before you complete your

to interest unless a grace period applies; transaction and will be reflected on your monthly statement.
All promotions are subject to our rights set out in this
G.​ ”we”, “us”, “our’, and “Flexiti” mean Flexiti Financial Inc.,
the issuer of the Card and the Account; and Cardholder Agreement, including our rights to cancel
promotions if you do not make payments when required.
H.​ “you” and “your” mean the individual whose is the
holder of an Account according to our records; (a)​ Deferred payment – no interest, no payments. No
payments are due on purchases made under this
1.​ Application of this Cardholder Agreement. This promotion until the promotion’s expiry date. No interest
Cardholder Agreement applies to you once you have been is payable for the duration of the promotional term on
approved for an Account. If the Account is used (whether in the balance subject to the promotion. Interest does not
person, online or by any other channel), it will mean that you accrue on the balance subject to the promotion for the
have read, understood and accepted all of the terms and duration of the promotional term. If the promotional
balance is not paid in full by the promotional expiry date,
conditions of this Cardholder Agreement. You agree that
immediately following the promotion expiry date, any
all purchases and any other authorized transactions and
outstanding balance which was subject to the promotion
charges to your Account will be governed by this
will then be treated as a Regular Credit Purchase and the
Cardholder Agreement and that you will pay us for all
applicable deferral fee will be charged to your Account.
purchases, interest, fees, and other charges to your
(b)​ Deferred payment – interest accrues, no
Account.
payments. No payments are due on purchases made
2.​ Credit Limit. Your Account credit limit will be
under this promotion until the promotion’s expiry date.
communicated to you at the time your application is
No interest is payable during the promotional period,

Effective July 16, 2025

 however, interest at the AIR applicable to Regular Credit promotional period, the promotional interest rate will
Purchases accrues from the transaction posting date and apply to the balance subject to the promotion, which
the accrued interest will be charged to your Account if the balance is to be paid in equal monthly payments
promotional balance is not paid in full by the promotion’s comprised of principal and promotional interest. The
expiry date and any outstanding balance which was applicable promotional interest rate will be assigned and
subject to the promotion will be treated as a Regular communicated before you complete your purchase and is
Credit Purchase. dependent on the Merchant Partner and your
(c)​ Deferred payment – interest accrues, minimum creditworthiness.
monthly payment applies. No interest is payable during 4.​ Other Terms of Promotions. A 1-month promotional
the promotional period, however, interest at the AIR term will be 31 days. A 3-month promotional term will be a
applicable to Regular Credit Purchases accrues from the minimum of 91 days. A 6-month promotional term will be a
transaction posting date and the accrued interest will be minimum of 183 days. A 12-month promotional term will be a
charged to your Account if the promotional balance is not minimum of 365 days. The minimum number of days for any
paid in full by the promotion’s expiry date and any other promotional term will be calculated by adding together
outstanding balance which was subject to the promotion the largest time periods noted in this section that equal the
will be treated as a Regular Credit Purchase. Minimum promotional term. For example, an 18-month promotional
monthly payment applies and will be shown on your term will be a minimum of 548 days [12 months (365 days),
monthly statementEqual monthly payments - no interest. No plus 6 months (183 days) = 548 days]. The amount of the final
interest is payable for the duration of the promotional term on monthly payment in any equal monthly payments promotion
the balance subject to the promotion. The balance subject to
may not be equal to the previous month’s payment due to the
the promotion is to be paid in equal monthly payments for the
divisibility of the balance subject to the promotion over the
duration of the promotional term.
(d)​ Equal monthly payments - interest bearing. length of the promotional term. If applicable, accumulated
Promotional interest is applied during the promotion and paper statement fees may also be added to your final monthly
accrues until the balance shown on your payment.

monthly statement is paid in full. The balance subject to the 5.​ Using Your Account. From time to time, Flexiti may
promotion is to be paid in equal monthly payments of make available offers other than those described above or that
involve using your Account for uses other than making
principal and promotional interest for the duration of the
purchases at a Merchant Partner, such as balance transfers and
promotional term. The applicable promotional interest
convenience cheques. Details of any such offers will be available
rate will be assigned and communicated before you
at the time the offer is made. This Cardholder Agreement is
complete your purchase and is dependent on the
applicable to all uses of your Account unless specifically
Merchant Partner and your creditworthiness. excluded or otherwise modified in the offer. You can use your
(e)​ Equal monthly payments – no interest, starting virtual electronic credit card, physical credit card (if provided)
with and/or any other form or method that we may provide to use
90 days no payments. No interest is payable for the your Account to make purchases wherever it is accepted and as
duration of the promotional term on the balance subject we may otherwise permit. We are not required to extend credit
to the promotion. For 90 days from the date of the to you at any time. We may require additional information from
transaction, no payments are required, and no interest you and we may impose additional conditions prior to any
accrues on the balance subject to the promotion. extension of credit. Advances made to you under your Account
may be funded by Flexiti or by an affiliate of
Following the first 90 days of the promotional period, the
balance subject to the promotion is to be paid in equal Flexiti.
monthly payments for the duration of the promotional 6.​ Missed and Late Payments. If we do not receive a
term. required minimum payment from you by the payment

(f)​ Equal monthly payments - interest bearing, due date, we may, without notice to you, cancel one or

starting with 90 days no interest, no payments. For 90 more promotions applicable to your Account effective on
days from the date of the transaction, no payments are the date such default occurred. On that date, the affected
required, and no interest accrues on the balance subject promotional term(s) will end and any balance(s) subject to
to the promotion. Following the first 90 days of the promotion(s) will then incur interest at the AIR applicable
to a Regular Credit Purchase. If your AIR is lower than our
Effective July 16, 2025
 standard rate set out in the Important Disclosures and we information required to make all payments when due.
do not receive your minimum payment twice within a We will not issue to you a monthly statement if there is
12-month period, we may increase your AIR to the no outstanding balance and/or there has been no activity
preferred rate set out in the Important Disclosures. on your Account. You agree to receive all
7.​ Calculation of Interest. Transactions may be communications from Flexiti electronically. You must
posted to your Account on a date determined by Flexiti, notify us immediately if your email address changes. No
which may not be the date the transaction is charged to paper statements will be issued unless specifically
your Account. Interest accrues on any amount charged to requested by you, unless we are unable to contact you
your Account from the date that such amount is charged electronically or by telephone or your Account is in
to your Account until payment for that amount has been default, in which case we may, but are not obligated to,
received by us in full, subject to any applicable grace issue you paper statements. You are responsible for
period, unless interest has been waived or reduced in making sure that your computer hardware and software,
accordance with the terms of a promotion. Interest is and internet access, enables you to receive and view the
calculated each day by multiplying the amount documents and emails we send you.
outstanding on your Account by the applicable daily 9.​ Administration Fees. Administration fees may apply to
interest rate (the applicable AIR divided by 365). Interest purchases made under a promotion. Administration fees vary
applicable to your Account compounds daily. You agree by Merchant Partner and by promotion and will be
that all of your balance shall bear interest before and communicated to you before you complete your purchase.
after maturity, subject to any applicable grace period, and Outstanding administration fees will be treated as part of your
before and after default and judgement at the AIR principal balance for interest calculation purposes. The
applicable to your Account as set out herein, as permitted administration fee applicable to equal monthly payment
by law. Each fee or other charge that you incur will be promotions is due and payable in equal monthly instalments
subject to interest in the same way as interest applies on over the duration of the promotional term. The administration
a Regular Credit Purchase. fee applicable to deferred payment promotions is due and
8.​ Monthly Statements and Communications. You payable on the promotional expiry date. Administration fees
will receive, at the email address you have provided to are due in full even if the promotional balance is paid off early.
us, a notification email advising that your monthly Some Merchant Partners may charge their own administration
statement is available for viewing on our website fee in connection with your purchase. Flexiti does not receive
through Flexiti’s customer portal. That email will contain this administration fee and is not responsible for the amount
a link for you to access your monthly statement. or disclosure of any such fee. In the event you have a question
Alternatively, you may choose to receive your monthly about or wish to dispute a Merchant Partner’s fee, please
statement in the mail, and a paper statement fee will contact the Merchant Partner directly.
apply as set out in this Cardholder Agreement. Each 10.​ Your Responsibilities for your Card and Account.
monthly statement will cover 28 to 33 days, depending Your Card is reserved strictly for your own use, unless we
on when your billing cycle ends. You must tell us no later allow use of your Account by an authorized user. Your Card
than 30 days following the email notification to you and any replacement Card shall remain the property of Flexiti
advising that yourmonthly statement is available, of any at all times. You agree not to use your Card, or your Account
error or omission in your statement. Otherwise, you for anything that is illegal or fraudulent. We reserve the right
have no further right to dispute any transaction shown to block use of your Card to prevent use of the Account
on that statement and your statement will be considered without telling you in advance if we suspect illegal,
correct, except for any amount that we have improperly unauthorized or fraudulent use of the Account.
charged (including any amounts undercharged or If you give the Card and/or Account access to another person or
overcharged), which we can correct at any time. You if you otherwise authorize the Account to be charged, you will
confirm that receipt of a notification that your monthly be liable for the full amount of the transaction. If you have at
statement is available is equivalent to receipt of your any time authorized a person to use your Card or access your
Account, you will be liable for any transactions incurred on
monthly statement. If you do not receive your
your Account by that person even if you intended to limit that
notification email in any month for any reason, you must authorization to a particular use, instance, or amount.
contact us to advise us of this and obtain any
Effective July 16, 2025
 You are responsible for the care and control of the Card and through online banking or by mail to Flexiti at the address
Account and any personal identification number, shown on your monthly statement. We will credit
password, answer to security question (“Authentication payments made to us electronically on the business day on
Information”) or other information that may be provided to
which payment is received by us. If you choose to pay by
you with your Card or Account or that you may set with us.
cheque, we will credit payments made through the mail to
You must maintain your Card, Account, and Authentication
Information securely, including but not limited to, keeping the Account on the date we receive the cheque.
such information confidential, taking reasonable If you have problems regarding any product or service
precautions to ensure that no one finds out or can easily purchased with your Card or Account, you must settle the
determine such information, and taking reasonable
problem directly with the Merchant Partner (even if
precautions to protect your Card from duplication, loss, or
theMerchant Partner no longer carries on business)
theft. You will be responsible for all amounts and
transactions that are incurred on the Account before we (“Merchant Dispute”). You are responsible for all amounts
receive notice that your Card, Account or any charged and owing on your Account and must continue to
Authentication Information was lost or stolen or became make at least the minimum payment by the payment due
known to an unauthorized person if you did not fulfil your date shown on
obligation to protect the security of your Card, Account or
your statement to keep your Account in good standing even if
Authentication Information.
you have a Merchant Dispute. If a Merchant Partner issues
11.​ Lost or Stolen Card / Account. You must notify us
you a credit note, we will credit such amount to your Account
right away if the Card is lost, stolen, compromised, or your
on the day we receive such credit note transaction. If we have
Account has been used or you suspect it has been used
charged you any interest as a result of the original transaction,
without your authorization. If your Account is used without
you must still pay that interest. We will not refund any interest
your authorization, your liability is limited to $50. You will
previously paid for that transaction.
not be responsible for any unauthorized transactions that
14.​ Closing your Account. You may advise us at any time
occur after you have informed us that your card or
that you wish to close your Account. If you do so, this means
account information has been lost, stolen or
compromised. you will no longer be able to make purchases or receive
extensions of credit under your Account. However, this
12.​ Account Records. Our records will be conclusive
Cardholder Agreement remains in effect for as long as any
proof of use of the Account and will be considered your
balance is owing on the Account. Except as required by law,
written request to perform any transaction. Even though
we have the right at any time without notifying you in advance,
you may be provided with a transaction receipt,
to: (a) cancel any of your Account access methods, your Card
verification or confirmation number, the following applies
to all transactions or other activity on the Account: and/or your Account; (b) withdraw your rights and privileges in
respect of your Card and/or Account; and (c) require the
(a)​ our acceptance and verification of a transaction
immediate return, deletion, or destruction of all Account
will be considered correct and binding unless there is
access method(s) and/or Card(s). Upon cancellation, you are
an obvious error that can be corrected by us at any
not entitled to use your Card or access your Account and must
time; and
repay any outstanding balance and accrued interest
(b)​ a transaction or other activity on the Account immediately. Even if we have withdrawn your rights and
will be posted (credited or debited to the Account) on privileges in connection with your Card and/or Account, this
a date determined by us, which may be different than Cardholder Agreement remains in effect for as long as any
the date on which the transaction or other activity balance is owing on your Account.
occurred.
15.​ Changes to your Account and this Cardholder
13.​ Payments. You must pay at least the minimum Agreement. We may, at any time and to the extent permitted
payment due (as calculated in accordance with this by law: (1) terminate this Cardholder Agreement, (2) change any
Cardholder Agreement) shown on your monthly of the terms and/or conditions of this Cardholder Agreement
statement. You may prepay all or part of your outstanding or any other document comprising this Cardholder Agreement
Account balance at any time. All payments must be made by sending you written notice to you through Flexiti’s
in money that is legal tender in Canadian currency at the customer portal, at your last known email address as it
time of payment. Payments may be made electronically appears in our records, or your physical address, at the lesser

Effective July 16, 2025

 of (i) the minimum notice period required by law, or (ii) 30 responsible for any problem you may have with any
days before the such change(s) will become effective. If you purchase on your Account, or for any dispute with a
move from one jurisdiction to another, you agree that we may Merchant Partner regarding a purchase charged to your
amend or replace this Cardholder Agreement with our Account. In the event of a problem or dispute, it is still your
cardholder agreement that applies in the jurisdiction to which obligation to pay your balance as required and settle the
you have moved. You must immediately inform us if you problem or dispute directly with the Merchant Partner in
change your address. question.
16.​ How we Apply Payments. We apply payments on 19.​ What Law Applies. If you are a resident of Canada,
your this Cardholder Agreement is governed by, and shall be
Account in the following order: (1) minimum payment due; (2) construed in accordance with, the laws of the province or
amounts that are or will become interest bearing at your AIR territory in Canada where you permanently reside as it
for Regular Credit Purchases if unpaid by the payment due appears in our records and the federal laws applicable
date; (3) amounts subject to deferred payment promotions (in therein and you consent to the exclusive personal
the order of earliest to latest promotional expiry date); (4) jurisdiction of the courts of such jurisdiction, without any
amounts subject to equal monthly payment promotions; and regard for conflict of law rules. If you are not a resident of
(5) Regular Credit Purchases that have not yet appeared on a Canada, this Cardholder Agreement is governed by, and
monthly statement provided to you. shall be construed in accordance with, the laws of the
17.​ Our Rights if you Default. You are in default of this province of Ontario and the federal laws applicable therein
Cardholder Agreement if you: (a) do not fully pay any payment and you consent to the exclusive personal jurisdiction of
when it is due; (b) violate a provision of this Cardholder the courts of any province or territory from where you
Agreement or any other agreement you have entered into with
applied for your Account, without any regard for conflict of
us or our affiliates; (c) you become the subject of bankruptcy,
law rules.
insolvency, attachment or garnishment proceedings; (d) you
20.​ Limits on Flexiti’s Liability. We make every effort
provide us with misleading, false, incomplete or incorrect
information; (e) you advise us that you are unable or unwilling to ensure that your Card and Account is accepted by and
to abide by the terms of this Cardholder Agreement; or (f) you available for use at Merchant Partners. However, we will
die. To the extent permitted by applicable law, if you default not be liable to you for any damages whatsoever,
under this Cardholder Agreement, we may take any one or including special, indirect, or consequential damages you
more of the following actions: (i) cancel the terms of all incur if your Card and Account are not accepted at a
promotions applicable to your Account (including, if applicable, Merchant Partner location, or if your purchase cannot be
revoking the waiver of any interest by us) and require you to processed. Except as otherwise provided in this
pay your Account balance according to the terms of this Cardholder Agreement or otherwise expressly provided
Cardholder Agreement applicable to Regular Credit Purchases, by applicable law or regulation, you agree that Flexiti and
including, if applicable, increasing the rate at which interest its affiliates, officers, directors,
accrues to the next highest AIR set forth above; (ii) require you
employees, consultants, agents, service providers, and licensors
to pay your Account balance immediately; (iii) cancel any
(the “Flexiti Parties”) will not be liable for any loss, injury or
payment protection insurance applicable to your Account; (iv)
damage, including, without limitation, direct, indirect,
suspend or cancel your Account privileges; (v) bring an action
incidental, special, consequential or punitive damages,
or proceeding to collect all amounts owed to Flexiti by you,
whether under a contract, tort, civil liability or any other
including costs we incur in connection with any of our
theory of liability, arising in any way out of enrollment in, use
collection efforts, as well as reasonable legal fees and
and maintenance of the monthly statement, or of the internet
disbursements; (vi) deduct money from any other account you
have with us or any of our affiliates and use it to pay the access provider used to access the monthly statement, or of
amount (or part of the amount) that is owing to us; and (vii) the equipment used to access the monthly statement,
exercise any other rights or remedies we may have at law, in including, without limitation, any loss, injury or damage
equity or under this Cardholder Agreement. If you breach this relating to any misuse, malfunction or interruption of the
Cardholder Agreement, you agree to pay the costs we incur in electronic presentation of the Statement, error, omission,
connection with any of our collection efforts, as well as our interruption, defect, delay in operation or transmission,
reasonable legal fees and disbursements. computer virus, line failure or unauthorized interception or
18.​ Disputes with Merchant Partners. We will not be access to your communication with us, the impossibility of

Effective July 16, 2025

 viewing the monthly statement further to a malfunction, adjusted with retroactive effect to the maximum amount
failure, or misuse, or any other interruption of the electronic or rate of interest, as the case may be, as would not result
presentation of the monthly statement, to the extent due to in receipt by us of “interest” at a “criminal rate” such
acts beyond Flexiti’s control, even if we are aware of the adjustment to be effected, to the extent necessary (but
possibility of such events. only to the extent necessary), by reducing (1) any fees,
21.​ Indemnification. You agree to indemnify, defend, and commissions, premiums, and other amounts required to
hold the Flexiti Parties harmless from any and all third-party be paid to or on behalf of us that would constitute
claims, liability, damages, and/or costs (including but not “interest” for purposes of the Criminal Code (Canada); or
limited to reasonable legal fees) arising from (a) a third-party (2) the amount or rate of “interest” required to be paid to
claim, action, or allegation of infringement, misuse or us, as elected by us, and any amount previously paid by
misappropriation based on information, data, files, or other you that is included in such reduction shall be returned to

materials submitted by you to Flexiti’s customer portal; (b) any you.

fraud, manipulation or other breach of this Cardholder 25.​ Severability. If any part of this Cardholder
Agreement by you; (c) any third-party claim, action, or Agreement is held to be contrary to the laws of the
allegations brought against Flexiti arising out of or relating to a jurisdiction applicable to you, that part is ineffective
dispute with you over the terms and conditions of an without invalidating the rest of this Cardholder

agreement or related to the purchase and sale of any goods or Agreement.

services; (d) your violation of any law or rights of a third party; 26.​ Waiver. Notwithstanding anything herein, we will
or (e) your use of the provision of the service or use of your not be deemed to have waived any of our rights, either at
Account by any third party. Flexiti reserves the right, at its own common law or in equity, under this Cardholder
expense, to assume the exclusive defence and control of any Agreement unless such waiver is made in writing. No
matter otherwise subject to indemnification by you, in which waiver made with respect to any instance involving the
event you will cooperate with Flexiti in asserting any available exercise of such right(s) will be deemed to be a waiver
defences. You will not settle any action or claims on Flexiti’s with respect to any other instance involving the exercise
behalf without the prior written consent of an authorized of the right(s) or with respect to any other such right(s).

officer of Flexiti. 27.​ Assignment. We may, from time to time, without

22.​ Replacement cards. You agree that Flexiti may issue prior notice to you or your consent, sell, assign or transfer
and provide you a Card, and renewals and replacements of the all or any part of your outstanding balance on your
Card and/or another method to access your Account from time Account and/or any other of our rights and obligation(s)
to time. Any such replacement Card may have features and under this Cardholder Agreement and give information
benefits that are not identical to the features and benefits of about you and your Account to the purchaser or
the Card it replaces. transferee. You do not have the right to assign or transfer
your rights and obligations under this Cardholder
23.​ Consolidation of accounts. If you have more than
Agreement, your Card or your Account to anyone else.
one credit card account with us, we may transfer balances
Your use of your Card and the Account will bind your
between your Accounts and we may combine or
consolidate your Accounts. estate and legal representatives.
28.​ Language Preference. The parties have asked to
24.​ Interest Rate. If any provision of this Cardholder
have this Cardholder Agreement and all related
Agreement would oblige you to make a payment of
documents drawn up and executed in English. Les parties
interest or other amount payable to us in an amount or
exigent que cette convention et tous documents qui s’y
calculated at a rate that would be prohibited by law or
rattachent soient rédigés en anglais.
would result in receipt by us of “interest” at a “criminal
29.​ 1. How to Contact Us. For further information
rate” (as such terms are construed under the Criminal
about your Account, you may call us at 1-877-259-3745 or
Code (Canada)), then, notwithstanding such provision,
email us at service@[Link].
such amount or rate shall be deemed to have been

EXAMPLES OF CHARGES FOR THE COST OF BORROWING FOR A 30-DAY BILLING CYCLE

Effective July 16, 2025

 AIR Outstanding balance

$100 $500 $1,000

31.99% $2.67 $13.33 $26.66

34.99% $2.92 $14.58 $29.16

Effective July 16, 2025