1
SOCY 350 Assignment Two: Community Problem Analysis
(Your Name Here)
Name of the University or College
Name of the Course, Number, and Code
Name of the Professor
Date
2
Community Problem Analysis
Key Aspects of the Problem.
The problem is the high opioid epidemic in Baltimore. As recent as the developments
have been, the situation continues to manifest both in acute and chronic settings, with some of its
most hardcore effects being felt in communities like Penn North. At least 27 people fainted
unconscious in Penn North in a span of hours in July 2025, according to The Washington Post.
Outreach workers, emergency responders, and volunteers were dispatched to revive victims and
forestall their deaths (Kiefer, 2025). This incident demonstrates how dangerous some
neighborhoods are and how overdoses can quickly inundate communities as well as health
systems.
The scope of the problem also appears in city- and state-level statistics. Overdose-related
deaths in Baltimore declined by about 25% in 2024, to about 700, the Baltimore Banner reported.
This was due to more access to naloxone and outreach in the community (Zhu, n.d.). But this
decrease hides some areas that are not yet addressing the problem. For example, in the 21217
ZIP code where Penn North is located, there were 73 overdoses that were fatal within a year,
which shows that the progress has not been equally distributed (Kiefer, 2025). Local media
outlets like WBAL highlighted at least 25 patients were admitted to the hospital during the July
2025 outbreak, with some in critical condition. This shows how intense mass overdose clusters
can become (WBAL, 2025; WBAL-TV 11 Baltimore, 2025).
The problem is driven by numerous causes, including: Fentanyl-contaminated drug
supplies, Baltimore's precarious open-air drug markets, and institutionalized disparities in
healthcare supply and access. Overdoses have repercussions that go beyond injuring one person:
they put a tremendous burden on emergency medical services, tear apart families, and make
3
residents of the community who already feel poor and violent feel even poorer and more violent.
Baltimore's $266 million victory in its opioid settlement case against distributors will cover
prevention and treatment (Pierson, 2024), but the fact that focused overdose crises keep
happening means that the problem is structural and cyclical.
Two Different Points of View on this social problem.
The issue of drug overdoses in Baltimore is viewed differently by different groups, with
the public health approach and the public safety/law enforcement approach being the two most
common ones in the news.
From a public health perspective, overdoses are seen as a preventable outcome of
structural problems like poverty, not having access to healthcare, and the toxicity of the illegal
drug supply. Advocates argue that long-term harm reduction measures, such as giving out
naloxone, supervised outreach, and drug-checking programs, are very important. For instance,
Candy Kerr of the Baltimore Harm Reduction Coalition emphasized that large-scale responses
shouldn't just happen during emergencies; they should be a regular part of outreach to save lives
(Kiefer, 2025). The Baltimore Banner also argues that the decrease in overdose deaths in 2024
showed that investments in harm reduction strategies are working. They also called for more
harm reduction strategies to be used in neighborhoods that are at risk (Zhu, n.d.).
The public safety/law enforcement approach highlights the disruptive effects of open-air
drug markets and repeated overdose events on neighborhood stability. Local news reports always
describe clusters of overdoses with urgent, crime-scene language like "25 hospitalized" or "5 in
critical condition," which makes it sound like a public safety emergency (WBAL, 2025;
CBSNEWS-Baltimore, 2025). This framing emphasizes the stress that first responders are under
when they have to use naloxone to bring people back to life over and over again, as well as the
4
fear that people in the community feel. Politicians, like those who were interviewed for Reuters'
coverage of Baltimore's opioid settlement, also stress the need for accountability and punishment
for distributors and suppliers as a way to get to the bottom of the problem (Pierson, 2024).
Three Claims-Makers Mentioned in the News Stories.
The Media coverage of Baltimore's overdose crisis highlights multiple claim-makers:
people or organizations that shape how the public sees the problem by giving reasons, blaming
others, or suggesting solutions. Some of the most well-known claim-makers in the articles are:
Baltimore Harm Reduction Coalition (BHRC), represented by Candy Kerr, in the
Washington Post article (Kiefer, 2025), Candy Kerr is a well-known claims-maker (Kiefer,
2025). BHRC is a nonprofit that advocates for harm reduction in communities, safer drug use,
and fairness in public health. Kerr sees overdoses as tragedies linked to the volatility of the illicit
drug supply and structural inequality. By emphasizing sustained outreach, naloxone distribution,
and testing strips—she frames harm reduction as an essential, life-saving public health response.
Baltimore city officials and First responders- City health leaders and emergency
personnel are frequent claim-makers in the local coverage (WBAL, 2025; WBAL-TV, 2025).
For instance, reports about the stress that mass overdose events put on hospitals and first
responders often include quotes from emergency medical services spokespeople. Their
statements frame overdoses as a community crisis that needs quick action and emergency
infrastructure. Through this lens, they highlight the human cost of overdoses and the logistical
burden they put on city systems.
City of Baltimore Legal Representatives and Political Leaders—According to a Reuters
report (Pierson, 2024), Baltimore officials who led the lawsuit against opioid distributors are the
main claim-makers. By securing a $266 million settlement, they framed corporate actors as
5
responsible for fueling the opioid epidemic because they were careless and only cared about
making money. This group argues that punishing distributors and redirecting funds to treatment
programs is a very important step toward solving the overdose crisis.
Three ways the claims-makers attempt to make their points of view convincing.
Statistics and Data—claims-makers often rely on quantitative evidence to underscore the
severity of the overdose crisis. For instance, officials in Baltimore stress that 25 people were sent
to the hospital after a single mass overdose in Penn North (WBAL, 2025; WBAL-TV, 2025).
The Baltimore Banner also said that overdose deaths dropped sharply in 2024 after going up in
previous years (Zhu, 2025). By showing these numbers, claims-makers ensure credibility and
appeal to the public's logical understanding of the crisis.
Emotional and Humanizing Narratives- Harm reduction advocates such as Candy Kerr
from the Baltimore Harm Reduction Coalition use personal and community-centered stories to
humanize the epidemic. By describing overdose as preventable tragedies and emphasizing how
outreach saves lives, Kerr appeals to compassion and empathy (Kiefer, 2025). This emotional
framing counters stigma and reframes people who use drugs not as criminals but as neighbors
who need help and respect.
Assigning responsibility and accountability- Political leaders and legal representatives
highlight systemic causes of the crisis by holding companies accountable. For instance, the City
of Baltimore's $266 million settlement against opioid distributors frames the overdose epidemic
not just as a medical or community problem, but as a direct result of businesses' negligence and
profit-driven practices (Pierson, 2024).
The extent to which the media has successfully attracted public attention to this problem.
6
The Biltmore overdose crisis has been amplified significantly through local and national
media outlets, which influence how the public understands and prioritizes the issue. The
coverage by WBAL, CBS Baltimore, The Washington Post, and Reuters shows how the media
spotlight acute emergencies such as the Penn North mass overdose, and broader systemic issues,
like holding pharmaceutical companies legally responsible.
One of the key strengths of the media's role is its ability to dramatize the urgency of the
problem. For instance, WBAL and CBS News used breaking-news style coverage of overdose
clusters, highlighting the sudden hospitalization of 25 people in one neighborhood (WBAL,
2025; CBS News, 2025). This framing makes the public feel like there is a crisis that needs their
attention right away. The Washington Post did something similar by framing the overdose
incidents within larger prevention and inviting readers to consider progress and shortcomings in
policy responses (Kiefer, 2025). Linking this to our Week 5 learning resources, Joel Best’s
concept of the “attention cycle” of social problems is especially relevant. Best argues that social
issues often get more attention when shocking things happen, but they may get less attention
when people start to care about something else.
Proposed Solution to this Problem.
One immediate solution highlighted by City officials is the deployment of harm reduction
strategies. This includes the distribution of naloxone (Narcan) to reverse overdoses, establishing
safe places for treatment, and expanding rapid response capacity during mass incidents. For
instance, after the Penn North overdose events in July 2025, Baltimore's emergency services
stressed the need for better community-level preparedness and quicker delivery of overdose-
reversal drugs (WBAL, 2025; CBS News, 2025). Claims-makers think these interventions can
save lives, but they also know that they only treat symptoms and not the underlying problems.
7
Self-reflection
In reviewing the different perspectives on Baltimore's overdose crisis, the point of view I
found most persuasive was that of public health officials and community advocates who
emphasize prevention and treatment expansion. This point of view is most compelling because,
while emergency responses and legal victories are undeniably important, they mostly address the
crisis in the short term, necessitating the need for prevention and treatment expansion. What
struck me most was the idea that failing to tackle the root causes, like poverty, trauma, unstable
housing, and limited access to healthcare, the cycle of overdoses will probably continue.
8
References
CBSNEWS-Baltimore. (2025, July 19). 5 people hospitalized in a mass overdose in Baltimore’s
Penn North neighborhood. [Link]. [Link]
people-hospitalized-in-mass-overdose-in-baltimores-penn-north-neighborhood/?
utm_source=[Link]
Kiefer, P. (2025, July 13). Mass overdose in Baltimore tests progress of prevention efforts. The
Washington Post. [Link]
mass-overdose/?utm_source=[Link]
Pierson, B. (2024, November 13). Baltimore wins $266 million in opioid case against
distributors. Reuters. [Link]
case-against-distributors-2024-11-13/
WBAL. (2025, July 11). Mass overdose incident in Baltimore’s Penn-North: 25 hospitalized,
emergency response ongoing | WBAL Baltimore News. WBAL News Radio.
[Link]
5-in-critical-condition?utm_source=[Link]
WBAL-TV 11 Baltimore. (2025, July 10). Officials: 25 hospitalized with overdose symptoms.
YouTube. [Link]
Zhu, A. (n.d.). Overdose deaths dropped sharply last year in Maryland, Baltimore. Retrieved
August 22, 2025, from [Link]
logos/Overdose-deaths-dropped-sharply-last-year-in-Maryland%2C-
Baltimore_Banner.pdf?utm_source=[Link]
Start Right Away ChatGPT:
9