Kawan Dissertation. Final
Kawan Dissertation. Final
For teachers, emotional intelligence is not merely an additional skill but an integral
part of their professional identity. Teachers are required to interact daily with students
of diverse backgrounds, manage classroom conflicts, handle performance pressure,
and meet academic goals—all of which demand strong emotional competence. High
emotional intelligence enables teachers to remain calm under stress, understand
student behavior more deeply, and respond with empathy and composure.
Greater Leadership and Professional Growth-In both schools and higher education
institutions, teachers often serve as mentors or leaders. Emotional intelligence
enhances leadership qualities such as empathy, vision, and communication. Teachers
with high EI are more likely to inspire colleagues and students, contributing to
institutional development and professional learning communities (Cherniss, 2010).
The Ability Model proposed by Mayer and Salovey (1997) defines emotional
intelligence as a form of true intelligence. It emphasizes four core abilities: perceiving
emotions, using emotions to enhance thinking, understanding emotions, and managing
emotions effectively.
The Trait Model developed by Petrides and Furnham (2001) views emotional
intelligence as a collection of personality traits that exist within the broader
framework of personality. This model includes components such as emotional self-
perception, empathy, assertiveness, and overall well-being.
The Mixed Model, introduced by Daniel Goleman (1995), integrates emotional skills
with social and motivational competencies. Goleman identified five key elements of
emotional intelligence: self-awareness (recognizing one’s own emotions), self-
regulation (controlling disruptive feelings and impulses), motivation (maintaining
persistence toward goals despite challenges), empathy (understanding and recognizing
others’ emotions), and social skills (developing and maintaining positive interpersonal
relationships).
Reduces Stress and Burnout: Emotionally intelligent teachers manage their emotions
better, handle pressure calmly, and maintain overall well-being.
Emotional intelligence plays a crucial role in the professional and personal lives of
teachers. Among both school and college educators, Emotional Intelligence enhances
self-awareness, strengthens interpersonal relationships, reduces stress, and increases
job satisfaction. It not only improves teaching performance and classroom climate but
also contributes to long-term well-being and institutional harmony. Developing
emotional intelligence through teacher training programs, workshops, and self-
reflective practices can significantly enhance educational quality. Therefore, fostering
emotional intelligence should be a central objective of teacher education and
professional development initiatives.
A. Biological factors
. Genetic temperament
B. Environmental factors
. Family upbringings
. Childhood experiences
. Cultural expectations
C. Personal factors
. Personality traits
. Mental health
JOB SATISFACTION
The importance of job satisfaction extends far beyond individual happiness. It plays a
crucial role in improving organizational efficiency, enhancing employee motivation,
and fostering psychological well-being. High levels of job satisfaction are linked with
increased productivity, organizational commitment, and a stronger sense of purpose.
Conversely, job dissatisfaction often leads to absenteeism, turnover, burnout, and
psychological problems such as anxiety, emotional exhaustion, and depression.
In the teaching profession, job satisfaction holds particular significance. Teachers’ job
satisfaction not only influences their mental health, motivation, and retention but also
directly affects classroom quality and student learning outcomes. According to
Skaalvik and Skaalvik (2010), satisfied teachers demonstrate greater enthusiasm,
emotional stability, and commitment, which foster a more positive and effective
learning environment. Therefore, understanding the factors that influence teachers’
job satisfaction is essential for improving educational quality and sustaining teacher
well-being.
REVIEW OF LITERATURE
Chen and Xie (2025) investigated the relationships between job stress, emotional
intelligence, resilience, and job satisfaction among 1,020 college teachers using a
cross-sectional online survey. Standardized scales were used to measure all variables,
and PLS-SEM analysis assessed the relationships. The results showed that resilience
played a key mediating role, reducing the negative impact of job stress on job
satisfaction while strengthening the positive influence of emotional intelligence. The
study also identified gender differences in how these psychological factors affected
job satisfaction. Overall, the findings highlight resilience as a crucial protective factor
that enhances teachers’ job satisfaction by buffering stress and enhancing the benefits
of emotional intelligence.
Zhang (2025) investigated how teacher engagement relates to mental health among
1,264 Chinese college teachers, focusing on the mediating roles of emotional
intelligence and teacher-student relationship quality. The study found that higher
teacher engagement directly predicted better mental health. Mediation analyses
showed that emotional intelligence components attention and repair significantly
mediated this effect, while clarity alone did not. A sequential mediation revealed that
emotional intelligence clarity, together with high-quality teacher-student
relationships, enhances mental health, highlighting the importance of both emotional
skills and positive student relationships for teacher well-being.
Pandey (2024) conducted a scoping review to examine the role of emotional
intelligence in teachers’ well-being, job satisfaction, and professional performance
within the Indian context. The study reviewed more than 20 Indian research papers on
emotional intelligence among teachers. The results showed that teachers with higher
emotional intelligence demonstrated greater well-being, higher job satisfaction, and
better classroom performance. They were also more capable of managing stress,
preventing burnout, and maintaining positive relationships with students and
colleagues. The review further revealed that emotional intelligence enhances
motivation, emotional stability, and teacher retention. He emphasized the importance
of including emotional intelligence training in teacher education programs to
strengthen teachers’ emotional skills and professional effectiveness.
Usmani et al. (2024) conducted a study on 400 university teachers from public and
private institutions in Uttar Pradesh to examine the link between emotional
intelligence and job satisfaction. The objective was to find out whether teachers with
higher emotional intelligence experience greater satisfaction in their jobs. Using
standardized EI and job satisfaction scales, the study found a positive and significant
correlation (r = 0.164, p = 0.001) between EI and JS. The results showed that teachers
with higher emotional intelligence were more satisfied and motivated at work. The
researchers concluded that developing emotional intelligence can enhance teachers’
job satisfaction and overall performance.
Li, Cheng, and Liu (2024) investigated the relationship between teachers’ emotional
intelligence and job satisfaction, examining whether expression of naturally felt
emotion and perceived teacher–student closeness mediate this link. Using data from
503 Chinese primary and secondary school teachers, the study found that higher EI
was significantly associated with greater ENFE, which in turn predicted closer
perceived teacher–student relationships. This sequential mediation ultimately led to
higher job satisfaction. Structural equation modeling confirmed that emotional
intelligence indirectly influences JS through the chain of ENFE and teacher–student
closeness, highlighting that teachers with higher emotional intelligence experience
more authentic emotional expression, stronger relational bonds with students, and
greater job satisfaction.
Chauhan and Kumar (2023) conducted a study to examine emotional intelligence,
work engagement, job satisfaction, and perceived stress among 100 government-
school teachers in Chandigarh, India. Standardized tools—including the Schutte
Emotional Intelligence Scale, Utrecht Work Engagement Scale, Job Satisfaction
Scale, and Perceived Stress Scale—were used to collect data. The findings showed
that teachers with higher emotional intelligence reported significantly greater job
satisfaction and work engagement, along with lower levels of perceived stress.
Emotional intelligence emerged as a strong positive predictor of both job satisfaction
and engagement, highlighting its importance for teacher well-being and effectiveness.
Singh (2023) conducted a study in India with 220 school teachers to examine how
emotional intelligence affects job satisfaction and student performance. The main aim
was to see whether emotionally intelligent teachers are more motivated and satisfied
in their work. Using Goleman’s Emotional Intelligence Inventory and a Job
Satisfaction Scale, the study found that teachers with higher emotional intelligence
were more satisfied, motivated, and better at managing stress. The results also showed
that emotional intelligence indirectly improved student performance by creating a
positive and supportive classroom environment. This study suggested that emotional
intelligence training should be part of teacher development programs to enhance both
teacher and student outcomes.
Mérida-López, Extremera, and Rey (2022) conducted a study in Spain with 300
teachers to examine how emotional intelligence influences teacher well-being and job
satisfaction. Using the Trait Meta-Mood Scale and the Teacher Well-being
Questionnaire, the study found that teachers with higher emotional intelligence had
greater job satisfaction, better emotional support, and lower stress levels. The results
showed that emotional clarity and emotional regulation help teachers manage work
pressures effectively and maintain positive mental health. The researchers concluded
that emotional intelligence plays a key role in improving teachers’ well-being and
overall job satisfaction.
A study conducted in Tehsil Sarai Alamgir (District Gujrat) examined the relationship
between emotional intelligence and job satisfaction among 79 randomly selected
elementary school teachers. Using a self-developed questionnaire based on emotional
intelligence components (self-awareness, self-management, social awareness) and job
satisfaction components from the JDI, the results showed a significant positive
relationship between emotional intelligence and job satisfaction overall. Strong
associations were found particularly for self-awareness and job satisfaction, while
social awareness showed a moderate relationship. However, teachers with lower
qualifications (B.A/[Link]) and those with less than 10 years of experience showed a
negative correlation. Teachers with 11–20 years showed a moderate relationship, and
those with 20+ years showed a strong positive relationship between emotional
intelligence and job satisfaction.
Javed (2020) conducted a study among 180 private school teachers in Hyderabad,
India, to examine the relationship between emotional intelligence and job satisfaction.
The main objective of the study was to find out how emotional intelligence influences
teachers’ satisfaction, motivation, and ability to manage work-related stress. The
researcher used the Emotional Intelligence Appraisal and a Job Satisfaction
Questionnaire to collect [Link] results showed that teachers with higher emotional
intelligence reported greater job satisfaction, better emotional control, and higher
motivation levels. They were also more capable of maintaining positive relationships
with students and colleagues. The study concluded that emotional intelligence plays
an important role in improving teachers’ professional satisfaction and helps them
handle classroom and organizational challenges more effectively.
Dr. Shaikh Shakeel Abdul Majeed (2020) conducted a study titled “Emotional
Intelligence and Job Satisfaction Among the Secondary School Teachers” to examine
the relationship between emotional intelligence (EI) and job satisfaction among
secondary school teachers in Amravati district, Maharashtra. A descriptive survey
design was used, with a sample of 200 teachers (100 male and 100 female). Data were
collected using the Emotional Intelligence Scale (Hyde, Pethe, & Dhar, 2007) and a
Job Satisfaction Scale by Dr. Meera Dixit, and analyzed using t-tests. The results
indicated that male teachers scored slightly higher than female teachers in both
emotional intelligence and job satisfaction. Statistical analysis revealed significant
differences between male and female teachers for both EI and job satisfaction.
Importantly, a positive and significant relationship was found between emotional
intelligence and job satisfaction, suggesting that teachers with higher EI are more
likely to be satisfied with their jobs. The study highlights that emotionally intelligent
teachers can manage their emotions effectively, interact positively with others,
perform better, and experience greater job satisfaction.
Waghchoure, B., Pathare, R., & Musale, S. (2019) conducted a study with 40
government school teachers to examine the relationship between Emotional
Intelligence (EI) and Job Satisfaction. They measured EI and job satisfaction with
standardized instruments and used the Pearson product-moment correlation to analyse
the data. The result showed a positive correlation (r = .39, p < .05) between emotional
intelligence and job satisfaction, indicating that higher EI is associated with higher job
satisfaction among the sampled teachers.
Pavithra (2018) conducted a study on 100 school teachers in India to examine the
relationship between emotional intelligence and job satisfaction. The objective of the
study was to understand how teachers’ ability to recognize and manage their own and
others’ emotions affects their satisfaction with their teaching profession. The
researcher used the Schutte Self-Report Emotional Intelligence Test to measure
emotional intelligence and the Job Satisfaction Survey to assess overall job
satisfaction [Link] results revealed a positive and significant relationship between
emotional intelligence and job satisfaction. Teachers with higher emotional
intelligence reported greater happiness at work, better classroom management, and
more positive relationships with students and colleagues. The study concluded that
developing emotional intelligence skills can enhance teachers’ well-being and job
satisfaction, contributing to a healthier school environment.
Teli and Baba (2017) conducted a study on 150 college teachers in Kashmir, India to
examine the relationship between emotional intelligence and job satisfaction. The
objective of the study was to determine how teachers’ emotional abilities—such as
self-awareness, empathy, and emotional regulation—affect their satisfaction and
commitment toward their profession. The researchers used the Emotional Quotient
Inventory to assess emotional intelligence and the Job Satisfaction Scale to measure
overall job satisfaction [Link] results showed a strong positive correlation
between emotional intelligence and job satisfaction. Teachers with higher emotional
intelligence were found to be more motivated, emotionally balanced, and satisfied
with their teaching roles. The study concluded that enhancing emotional intelligence
can improve teachers’ job satisfaction and performance, leading to a more positive
educational environment.
Nikoopour and Esfandiari (2017), studied 200 English teachers in Iran to find out how
emotional intelligence affects job satisfaction. Using the Schutte Emotional
Intelligence Questionnaire and the Job Satisfaction Survey, they found a positive link
between emotional intelligence and job satisfaction. Teachers with higher emotional
intelligence were happier, more motivated, and more committed to their work. The
study showed that emotional intelligence helps improve teachers’ performance and
satisfaction.
Kumar (2016) conducted a study to examine how emotional intelligence (EI) and
gender influence job satisfaction among primary school teachers in India. The
research involved 300 teachers (150 male and 150 female) who completed the
Emotional Intelligence Scale and Teachers’ Job Satisfaction Scale .The main
objective was to find out whether emotionally intelligent teachers experience greater
job satisfaction and if gender plays any role in this [Link] results showed a
significant positive relationship between emotional intelligence and job satisfaction—
teachers with higher emotional intelligence were more satisfied with their jobs.
However, there was no significant difference between male and female teachers in
terms of emotional intelligence or job satisfaction.
Choi, Yaacob, and Tan (2016) investigated the relationship between emotional
intelligence and job satisfaction among teachers, examining dimensions such as
emotional self-awareness, emotional expression, using emotions, understanding
emotions, emotional self-management, and managing emotions of others. The study
found a significant positive correlation between overall emotional intelligence and job
satisfaction. Specifically, emotional self-awareness and emotional management of
others were the emotional intelligence dimensions that most strongly influenced job
satisfaction, indicating that teachers who are aware of their own emotions and can
manage others’ emotions experience higher satisfaction in their work.
Yusoff, Muda, and Mohd Ishak (2016) investigated emotional intelligence and job
satisfaction among 168 Counseling Head Teachers from middle schools in Selangor,
Malaysia. Emotional intelligence was measured using the Malaysia Emotional
Quotient Inventory, and job satisfaction was assessed using the Job Descriptive Index
(JDI). Analysis using SPSS (descriptive statistics and Pearson correlation) revealed
that teachers scored high in EI domains such as self-awareness, self-regulation, self-
motivation, empathy, social skills, spirituality, and maturity, while moderate scores
were observed in subdomains like helping others, political awareness, change catalyst,
collaboration, teamwork, and communication. Correlation analysis indicated a
significant positive relationship between emotional intelligence and job satisfaction,
suggesting that higher EI is associated with greater satisfaction among school
counseling head teachers.
Ahmed Hafsa (2015) conducted a study titled “Emotional Intelligence and Job
Satisfaction among University Teachers” to examine the relationship between
emotional intelligence and job satisfaction among university teachers in Islamabad,
as well as the role of demographic factors such as age, gender, experience, and
qualification. Using a descriptive research design, a stratified random sample of 100
teachers (50 male and 50 female) from two public and two private universities was
selected. Data were collected through standardized questionnaires measuring
emotional intelligence—covering self-awareness, self-regulation, social skills,
motivation, and social awareness—and job satisfaction, and analyzed using SPSS 16.
The results indicated a strong positive correlation between emotional intelligence and
job satisfaction (r = 0.78), showing that teachers with higher EI reported greater job
satisfaction. Demographic variations were also noted: female teachers had higher EI,
male teachers reported higher job satisfaction, older and PhD-qualified teachers
showed higher EI and satisfaction, and private sector teachers exhibited higher EI
while public sector teachers had greater job satisfaction. The study highlights that
enhancing emotional intelligence can significantly improve teachers’ job satisfaction,
providing valuable insights for educators, psychologists, curriculum developers, and
education planners.
Anari (2012) conducted a study on 120 teachers in Iran to examine the relationship
between emotional intelligence, job satisfaction, and organizational commitment. The
objective of the study was to find out whether teachers with higher emotional
intelligence experience greater satisfaction in their jobs and stronger commitment to
their institutions. The researcher used the Bar-On Emotional Quotient Inventory to
measure emotional intelligence and the Minnesota Satisfaction Questionnaire to
assess job [Link] results showed that emotional intelligence significantly
predicted both job satisfaction and organizational commitment. Teachers with higher
emotional intelligence were found to be more positive, emotionally stable, and
dedicated to their work. The study concluded that emotional intelligence helps
teachers cope better with stress, build healthy relationships, and stay more engaged
and satisfied in their profession.
Ignat and Clipa (2012) investigated the relationship between emotional intelligence ,
life satisfaction, and job satisfaction among Romanian teachers. The study aimed to
determine whether teachers’ emotional intelligence is associated with a positive work
attitude and overall job satisfaction. Results indicated that teachers with higher
emotional intelligence demonstrated a more positive attitude toward their work,
greater job satisfaction, and higher life satisfaction. The study concluded that
emotional intelligence plays a significant role in enhancing teachers’ satisfaction with
life and work, suggesting that fostering emotional intelligence can positively
influence both personal well-being and professional attitudes.
Skaalvik and Skaalvik (2011) conducted a study on 2569 Norwegian elementary and
middle-school teachers to examine how school context factors—value consonance,
supervisory support, relationships with colleagues and parents, time pressure, and
discipline problems—influence teachers’ job satisfaction, emotional exhaustion, sense
of belonging, and motivation to leave the profession. The results showed that all six
school context variables significantly affected job satisfaction and intention to leave,
mainly indirectly, through teachers’ feelings of belonging and emotional exhaustion.
Higher belonging increased satisfaction, while emotional exhaustion reduced it and
heightened the desire to quit teaching.
Brackett et al. (2010) conducted a study on 123 British secondary-school teachers to
examine how emotion-regulation ability (ERA)—measured using the MSCEIT—
relates to job satisfaction and burnout. The study also explored whether positive affect
and principal support act as mediators. The results showed that teachers with higher
ERA experienced greater positive affect, stronger principal support, higher job
satisfaction, and greater personal accomplishment (a burnout component). Path
analysis further revealed that positive affect and principal support independently
mediated the relationship between ERA and both job satisfaction and personal
accomplishment.
Chan (2006) conducted a study on 167 Chinese secondary school teachers in Hong
Kong to examine how different components of emotional intelligence—emotional
appraisal, positive regulation, emphatic sensitivity, and positive utilization—relate to
the three components of teacher burnout: emotional exhaustion, depersonalization,
and reduced personal accomplishment. Using structural equation modeling, the study
found that emotional exhaustion was the central burnout factor and was strongly
influenced by teachers’ emotional appraisal and positive regulation skills. Emotional
exhaustion then contributed to higher depersonalization and lower personal
accomplishment. Additionally, positive utilization of emotions independently
enhanced teachers’ sense of personal accomplishment. Overall, the study showed that
higher emotional intelligence reduces burnout risk and supports better professional
well-being.
RESEARCH METHODOLOGY
INTRODUCTION
Research methodology refers to the systematic plan and guiding framework used to
conduct a research study. It outlines how the researcher will collect, analyze, and
interpret data to answer the research questions. A good methodology includes the
research design (such as experimental, descriptive, correlational, or qualitative), the
sampling method used to select participants, and the tools or instruments applied for
data collection, such as questionnaires, interviews, or tests. It also explains the
techniques used for analyzing data, whether statistical or thematic. Research
methodology provides a clear rationale for choosing specific methods and ensures that
the study is carried out ethically, scientifically, and in an organized manner. Overall,
it serves as a blueprint that guides every step of the research process and ensures the
credibility and reliability of the findings.
METHOD
There are several methods of collecting data but the selection of method of research is
determined by the nature of the problem. The descriptive survey method is used in the
study after considering nature, need and purpose of present research. Descriptive
survey studies are conducted to collect the data of existing phenomena with the view
to employ data to justify current condition and practices or make intelligent plans
description of the tools and the sample is given under.
POPULATION
The population of the present study includes teachers working in schools and
colleges, both in government and private educational institutions.
SAMPLE
SAMPLING TECHNIQUE
STATISTICAL TECHNIQUE
The data in the present study will be analyzed using SPSS software. Descriptive
statistics (mean and standard deviation) will be used to summarize the data, while
inferential statistics such as Pearson’s correlation and t-test will be applied to examine
the relationship between emotional intelligence and job satisfaction and to compare
group differences.