Infosys Technologies Training For Retaining
Presented To Prof-Megha Sahay ASMs IMCOST
Presented By
Anuraj Babu (01) Vishal Joshi (15) Gajanan Kini (21) Sachin Mishra (27) Aditya Thakur (39) Ratnesh Waghmare (42)
ABOUT INFOSYS
In 2006, Infosys technologies limited was one of the Indias biggest IT companies and provided IT services globally. In 2005, it earned revenues of US $1.6 billion and had over 49,000 employees worldwide. It was the first Indian company to be listed on the NASDAQ in 1999. The American Society had rated Infosys worlds best for Training and Development and gave Excellence in Practice Award continuously for 2002- 03-04.
BACKGROUND NOTE
In 1987, it established its first international office in California, US. In 1988 & 89, Infosys bagged major order of Reebok and Digital Equipment based in US. IN 1993, Infosys successfully completed its Initial Public Offering (IPO) and it shares become one of the most popular scrips in stock exchange across India. In 1995, it become largest software exporter in India. 1n 1996-97 it opened office in UK and Canada.
Contd..
In 1999, Infosys achieved annual revenues of US $100million. It also opened offices in Germany, Sweden, Belgium & Australia and two software development centers in US. In same year it received the highest level of certification CMM level. In 2005, it has crossed US $1.6 billion in annual revenues. In 2006, Infosys were heaving 50000 employees.
ENTERING INFOSYS
In 2005, Infosys received 1.3 million application, out of which only 15,000 peoples were hired.
Emphasis on training
Increased demand for IT professionals in the last two decades. Dynamic nature of the industry. Reducing attrition rates. Web based learning initiative Virtual Campus. Tie ups with elite educational institutions: Illinois Institute of technology. Indian Institute of management. Birla Institute of technology and Science.
Satyam established Satyam Learning Center.
Training at Infosys
Infosys identified 5 basic streams of business requirements before training Infoscions. 1. Project management. 2. Customer Interface. 3. Technical stream. 4. Program management stream. 5. Domain consulting stream. Both behavioral and technical competencies were considered before providing training.
Behavioral competency framework
Software Progra engineer mmer analyst Resident project
coordinat or
Project Group Product Manage Project Developme r Manger nt Manager
Deliver y Manage r
Analytic al Ability
Innovati on
Team working Team leadersh ip
Busines
Behavioral competency framework
Softwar e enginee r
Customer
Orientation
Progra mmer analys t
Resident project coordinator
Project Group Manage Project r Manger
Product
Developme nt
Manager
Deliver y Manage r
Planning & Organizin g
Change Mgmt
Commercial Orientation
Strategic Thinking
Technical Competency Framework
Softwar Progra e mmer enginee analyst r Quality Plannin g& Practice Technic al
Knowled ge
Resident project
coordinat or
Project Group Manage Project r Mange r
Product
Developme nt
Manager
Deliver y Manage r
Program ming Testing Design
Contd.
Infosys imparted 4 types of training 1. Technical training. 2. Quality process training. 3. Personal effectiveness & management development program. 4. Infosys leadership systems.
Types of Training at Infosys
14.5 weeks of Integrated training
160 Middle level programs 8 days/annum
Planned courses E & R
On Request courses
E-Learning
Classroom Training
Quality Process Training
Program manager Program Analyst
# Implementing CMM # Statistical Process Control
# Group Review # Defect Prevention # Internet Auditors Training
Software Engineer
# Configuration Mgmt # Defect Prevention # Introduction to CMM
Entry Level
# Generic & Stream Specific Infosys Quality System
Personal Effectiveness & Managerial Training
Infosys Finishing School
Milestones
CEnabling
Continued Executive Education
GLOBAL BUSINESS FOUNDATION SCHOOL
Global business foundation school was a formal, planned and intense program to enhance the technical and behavioral competencies of fresh recruits. It consist of generic and conceptual courses, platform specific courses, mini projects for application. In addition to technical courses, fresh entrants were also exposed to courses on communication skills, interpersonal skills, customer interaction etiquettes management development and quality systems.
Contd
American society for training and development had rated Infosys as worlds best in employee training and development and had conferred excellence in practice award for its global business foundation school
DESIGN CRITERIA
Acts as an engine that supports Organizations growth. Ensure specific role based competency. Meet requirements at the time and location of need. Acts as a strong foundation for building long term career. Deliver learning that maximizes relevance and applicability in real-life situations.
EVALUATING THE PROGRAM
LEVEL 1: Participants reaction. LEVEL 2: Participants learning. LEVEL 3: Impact on competency development. LEVEL 4: Impact on business.
Campus Connect
Focus on aligning needs of the industry, the engineering colleges, faculty & students Aids in reducing training cost
Infosys U
Facts & Figures :- 350 Acre Campus At Mysore - Investment of $65.4 Million - 2350 Rooms, 58 Training Rooms & 183 Faculty Rooms - Yearly Capacity of 15000 Freshers
Contd
14.5 Week Residential Program Improving Technical Skills Improving Soft Skills Work Life / Social Life Training Results
Conclusion
To sustain in the competitive IT environment innovation is the key. Infosys came up with the innovative idea of training center where they train their employees.
