FAIR AND UNFAIR
PRACTICES
Group members
Roll no
Sejal chawda
501
Urvi gada
505
Niyati gala
506
Dixita parmar
520
Kinjal shah
528
Introduction
Fair business practices
Fair business practises are those
practises which is beneficial for
business as well as for consumer,
society and environment
Profit for business + customer
satisfaction
Fair Business Practices
1. Ensuring fair price
2. No artificial creation of shortage
3. Delivering quality products
4. No fake promises/advertisement
5. Following custom rules
6. Honesty in business
7. Not undertake illegal activity.
8. Providing after service
No fake warranty and guarantee
about products.
Honouring the fundamental right of
consumers
Following Social Responsibilities
Unfair Business Practices
It includes practices which
encompass fraud, misrepresentation
and illegal practices by business
which is against consumer
This practices adopts unfair methods
for promoting goods or services.
Such companies only look out for
their profit and not for social
responsibilities
Categories Of Unfair Business Practices
1. False representation
2. False offer or bargain price
3. Free gifts offer and price scheme
4. Non-compliance of prescribed
standards
5. Hoarding, distribution etc.
Companies Should Follow fair Practices
Towards
1. Investors
2. Employees
3. Customers
4. Competitors
5. Government
6. Environment
Companies known for fair and ethical practices
1 HDFC bank
2 Star bucks
3.Hewlett Packard
4.Microsoft
5.Google
Coca-Cola Continues Unethical
and unfair Practices in India
Overview
The Indian government forced Coca-Cola
out of the country in 1977.
The company returned in 1993
Each bottling plants extracts up to 1.5m
liters of water everyday from the ground.
It takes nine liters of clean water to
manufacture a liter of Coke.
In 2000 Coca-Cola opened a plant at
Plachimada, a village in Kerala to produce
1.2m liters of coke every day.
The conditional license granted by the local
Panchayat authorized the use of motorized
pumps
But the company drilled more than six wells &
illegally installed high-powered electric pumps
to extract millions of liters of pure water.
The level of the water table fell from 45 to 150
meters below the surface.
The company started dumping waste outside
causing a serious health hazard.
The court gave Coca-Cola a notice to cease
water extraction
The theft of water was not only limited to kerala
Overexploitation of groundwater soon started in
Kaladera
Kala Dera - Thirsting from
Coca-Cola
Kala Dera is a large village outside the city of
Jaipur.
Agriculture is the primary source of livelihood.
Coca-Cola started its bottling operations in Kala
Dera in 2004, and within a year, the community
started to notice a rapid decline in groundwater
levels.
Unusable Well in Kala Dera Showing
Depleted Water Level
For farmers, loss of groundwater translated
directly into loss of income.
For many children it meant leaving schools to
provide a much needed helping hand in
household since the women had additional
burdens.
Community response
The community in Kala Dera organized itself to
challenge the Coca-Cola company for the
worsening water conditions - through extraction
and pollution - and demanded the closure of the
Coca-Cola bottling plant.
Company's Response
The company, in usual fashion, denied
any wrongdoing, blaming "outsiders"
for the increasing local community
opposition
Coca-Cola's Response - Unethical and
unfair
Coca-cola took seven month to respond
Coca-cola not respond to the concern raised
Unethical and dishonest campaign
Chosen to continue the operation
Continued in misery of thousand people