United Parcel Service
Supply Chain Solutions
What can
brown do for
you
History
Founded in 1907 at Seattle, Washington, USA
Headquartered in Sandy Springs, United States
Employees: More than 401,000 people
Delivers more than 15 million packages a day to 7.9 million customers
in more than 220 countries and territories around the world
UPS has more than 88,000 vehicles
Well known for its brown trucks, internally known as package cars.
UPS slogan What can Brown do for you emphasizes the
companys ability to provide services to almost any one in the world,
at any address.
Timeline
1907
1950
1985
1992
1999
2009
Joint venture with Turkish partner
UPS International Regional
Statistics
EUROPE
APAC
AMERICA
S
Employees
45,000
14,899
19,500
Delivery Fleet
9,000
1,937
3,324
Operating
Facilities
400
531
361
UPS Points of
Access
13,000
3,500
2,500
151 Daily
142 Daily
190
Weekly
142
Weekly
190 Daily
40 Daily
Flight Segments
Intra-Region
Intercontinental
What can BROWN do for you?
UPS slogan What can Brown do for you
emphasizes the companys ability to provide
services to almost any one in the world, at any
address.
UPS has three different business
segments
-> US Package Operation
-> International Package Operation
-> Non-Package Unit (UPS Supply Chain Solutions)
Service Description
UPSs Process
Service Range
UPS Air Cargo
UPS Capital
UPS Consulting
The UPS Store
UPS Professional Services
UPS Sonic Air
UPS Supply Chain Solutions
Integrated Distribution Network
51 dedicated facilities globally and growing
AMERICAS
7 million square feet
EUROPE
Cologne Air Hub
Milan, IT
Rome, IT
Roermond, NL
Venlo, NL
Madrid, ES
Multiple Locations, UK
Multiple Locations, PL
Budapest, HU
Atlanta, Suwanee GA
Dallas, TX
Durham, NC
Freedom, PA
Harrisburg, PA
Los Angeles, CA
Louisville, KY
Louisville, KY Air Hub
Memphis, TN
Newark, DE
Ontario, CA Air Hub
Philadelphia, PA Air Hub
Reno, NV
Calgary, AB
Mount Pearl, NL
Toronto, ON
Winnipeg, MB
Bogota, CO
Goiania, BR
Sao Paulo, BR
Swedesboro, NJ
Mexico City, MX
San Juan, PR
Santiago, CL
ASIA PACIFIC
Beijing, CN
Hangzhou, CN
Intl Air Hub CN
Intra-Asia Air Hub CN
Shanghai, CN
Singapore, SG
Sydney, AU
Current UPS Facilities
UPS Air Hub
Service Levels, One Integrated
N/W
Asset Leverage, Technology Driven Flexibility, Unmatched Efficiency
Advantage
of single
integrated
network
Distribution Center
UPS Shipper
Package Sorting
Hub
UPS Feeder
UPS Airplane
Residential
Returns
UPS domestic
and international
packages
UPS Worldport
Delivery
Business
all levels
UPS Access PointTM
Logistical services (Data And
Processes)
INPUT
PROCESS
OUTPUT
FEEDBACK
Customer
Registration
TX of data and
compiling and
scheduling
Generating
Proof of
deliveries
Calculations of
Cost & Time
Customer pre
order queries
Updating data
base
Customer post
order queries
Schedule a
pick
up/Choose
drop off point
Retrieving
information
Log of all
transactions
Generating
Bills
Post Voids and
Claims status
Print label
Generating
Claims
Dispatch Bills
and Claims
Create a
Shipment
Execute
online
agreements
Void a
Logistical services (Data And
Processes)
INPUT
PROCESS
FEEDBACK
Create return
of shipment
Generating
bar Codes
Order
supplies
Monitoring
and Tracking
shipment
Initiate Claims
Tracking
Shipment
OUTPUT
Transportation & Freight
UPS Supply Chain Solutions offers a single source to
manage your global transportation and freight, giving you
the capacity to extend your business reach. Our
experienced staff can design effective solutions for your
company using a vast network of transportation modes.
Air Freight
Ocean Freight
Rail/Intermodal Freight
Road Freight
UPS Express Critical
UPS Trade Direct
Specialized Services
Supplier Management
It is catering to both Liner and Tramp shipping lines.
Supply Chain & Freight Growing
Opportunities
Ocean
Air
Freight
Retail
Mail
Brokerage
Healthcare
Supply Chain
Finance
Insurance
Distribution
Freight
UPS Case-lets
UPS case-lets gives the insight into
how they have worked with clients in
the past, how they have solved their
supply chain issues, and how we've
implemented their services and
ideas.
Automotive and Industrial Manufacturing
Consumer Goods / Retail
Healthcare
High Tech
Conclusions
UPS has done a remarkable job of leveraging their core
competencies for the new world of e-commerce. They have
figured out how to deliver their core business services in new
ways, while leveraging their tremendous infrastructure assets.
They were brave enough to change the vision, starting at the
top, and committing themselves to it from the top all the way
down through every employee of the company. They managed
to do it quickly by making changes in their processes and
organizational structure.
UPS has been aggressive in finding new revenue streams with
existing and new customers. They understand not only their
customers and related needs, but have also figured out ways to
deliver more value. They have expanded the roles they can play
in the overall value web by leveraging their infrastructure and
expertise.
References
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THANK YOU
