Why IATF 16949:2016?
Awareness presentation
Subtitle or presenter
Being part of the implementation
process of IATF 16949, we help our
company to stand out, gain a
competitive edge, and grow.
©2018 16949Academy [Link]/16949academy 2
Contents
• What is IATF 16949
• What is quality?
• What is QMS?
• PDCA approach
• Corporate Responsibility Policy
• Quality Policy
• Quality Objectives
• Your role in the QMS
• IATF 16949 myths
• Keys to success
• Benefits for our company
©2018 16949Academy [Link]/16949academy 3
What is IATF 16949?
• International standard published by IATF
• Applicable to manufacturing automotive-related
products
• One of the automotive industry’s most widely
used international standards for quality
management
• IATF 16949, a technical specification for
automotive sector quality management systems
• A system that defines how an organization can
meet the requirements of its customers and
other stakeholders
©2018 16949Academy [Link]/16949academy 4
What is quality?
“Degree to which a set of inherent characteristics
fulfills requirements”
Degree Level to which a product or service
satisfies
Inherent Features part of the product or service
characteristics responsible for achieving satisfaction
Requirements Needs and expectations of the
customers, third parties, and the
organization
©2018 16949Academy [Link]/16949academy 5
What is QMS?
Customer satisfaction
PDCA approach
Easy integration with other standards
Focused on continual improvement
©2018 16949Academy [Link]/16949academy 6
PDCA approach
QMS
Support and
Organization & Operation
its context
PLAN DO Customer
satisfaction
Customer Performance Results
requirements Planning Leadership evaluation of the
QMS
Needs & Products and
expectations of services
ACT CHECK
relevant
Improvement
interested
parties
©2018 16949Academy [Link]/16949academy 7
Corporate Responsibility Policy
• Anti-bribery policy
• Employee code of conduct
• Whistle-blower policy
©2018 16949Academy [Link]/16949academy 8
Quality Policy
• Must be appropriate to the context of the
company and its purpose
• Includes a commitment to the requirements
and continual improvement
• It must be consistent with the quality
objectives
• It is communicated and understood within the
organization
• It is periodically reviewed
• It is maintained as documented information
©2018 16949Academy [Link]/16949academy 9
Quality objectives
S • Specific
M • Measurable
A • Agreed
R • Realistic
T • Time-based
©2018 16949Academy [Link]/16949academy 10
Your role in the QMS
• Learn the Quality and Corporate
Responsibility Policy
• Understand the quality objectives and how to
contribute to their achievement through your
activities
• Meet the requirements of IATF 16949 -
comply with policies and procedures
• If you are aware of a non-conformity, report it
• Share your ideas and feedback in order to
improve the QMS
©2018 16949Academy [Link]/16949academy 11
IATF 16949 myths
1. It says we always have to do it this way.
2. It belongs to the quality department alone.
3. It does not apply to my business.
4. Everything needs to be documented.
5. It is expensive to implement and maintain.
6. Everything needs to be perfect at the start.
©2018 16949Academy [Link]/16949academy 12
Keys to success
• Top management commitment
• Assigned roles, responsibilities, and
authorities
• Appropriate resources
• Participation at all levels
• A structured and documented
implementation plan
• Correct training, education, and awareness
• Adequate procedures and documentation
• Effective audit
©2018 16949Academy [Link]/16949academy 13
Benefits for our company
• Improve your image and credibility
• Qualify to supply the automotive industry
• Improve customer satisfaction
• Better process integration
• Improvement of our evidence of decision-
making
• Creation of a continual improvement culture
• Engagement of employees
©2018 16949Academy [Link]/16949academy 14
IATF 16949 is a means for the company to
take a more systematic approach to fulfill
its objectives and, by doing so, to achieve
such improvements.
©2018 16949Academy [Link]/16949academy 15
Thank you!
Presenter
