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Mintzberg's Managerial Roles Explained

Mintzberg organized managerial work into three categories: interpersonal roles involving ceremonial duties and motivating subordinates, informational roles including monitoring the environment and disseminating information, and decisional roles such as initiating projects, responding to pressures, allocating resources, and negotiating commitments. He described ten specific roles that fall within these three categories.

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syed ali raza shah
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74 views5 pages

Mintzberg's Managerial Roles Explained

Mintzberg organized managerial work into three categories: interpersonal roles involving ceremonial duties and motivating subordinates, informational roles including monitoring the environment and disseminating information, and decisional roles such as initiating projects, responding to pressures, allocating resources, and negotiating commitments. He described ten specific roles that fall within these three categories.

Uploaded by

syed ali raza shah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd

Management and

Operations
Management Roles
• Henry Mintzberg, understood this and organized the roles of
management systematically in his 1990 book Mintzberg on
Management: Inside our Strange World of Organizations.

•  Mintzberg divides managerial work into three categories:


• Interpersonal roles,
• Informational roles
• Decisional roles. 
Interpersonal Roles

• The Figurehead: performs ceremonial duties. Examples: greeting


visiting dignitaries, attending an employee’s wedding, taking an
important customer to lunch.
• The Leader: responsibility for the work of subordinates, motivating
and encouraging employees, exercising their formal authority.
• The Liaison: making contacts outside the vertical chain of
command including peers in other companies or departments, and
government and trade organization representatives.
Informational Roles
• 4. The Monitor: scans the environment for new
information to collect.
• 5. The Disseminator: Passing on privileged information
directly to subordinates.
• 6. The Spokesperson: Sharing information with people
outside their organization. Examples: a speech to a lobby
or suggesting product modifications to suppliers.
Decisional Roles
• 7. The Entrepreneur: Seeks to improve the unit by initiating
projects.
• 8. The Disturbance Handler: Responds involuntarily to pressures
too severe to be ignored. Examples: a looming strike, a major
customer gone bankrupt, or a supplier reneging on a contract.
• 9. The Resource Allocator: Decides who gets what.
• 10. The Negotiator: Committing organizational resources in “real-
time” with the broad information available from their informational
roles.

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