TCS iON Digital Learning Hub

Learn, Share, Collaborate

Content Providers

Copyright © 2016 Tata Consultancy Services Limited

TCS Confidential Copyright © 2018 Tata Consultancy Services Limited
 Opportunity Landscape

India Worldwide

Demographic Mix Demographic Mix

India has one of worlds youngest population of 800 The worldwide youth population stands at 1.8 bn.*
Mn. representing a tremendous opportunity

Growing Skills Demand Growing Skills Demand

Under the National skill, 500 million people need to According to McKinsey, global skill demand is
skilled by 2022 expected to be 3.5 billion by 2030.

Growing education markets

Growing education markets

* TCS internal estimates

• Higher Edu.: 8.1%* annual growth
• Higher Edu.: 18%annual growth
• K-12: Edu.: 12%* annual growth
• K-12: Edu.: 16%annual growth
Internet penetration - More than 40%* of the world population has
internet access

Indian Economy Worldwide Economy

• Growing at a pace of ~7% GDP • Growing at a pace 3.4%* GDP
• 7 Million workforce being added annually • 38 Million workforce being added annually

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 Market Growth

Tourism and Hospitality Beauty and Wellness

530 lakh+ job posts 600 lakh+ job posts
33 lakh workforce by 2022 15 lakh workforce by 2020

Apparels Automotive
600 lakh+ job posts 600 lakh+ job posts
600 lakh workforce by 2022 300 lakh workforce by 2022

Retail IT / ITeS
400 lakh+ job posts 4.5 lakh+ job posts
100 lakh workforce by 2022 75 lakh workforce by 2022

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 A global content marketplace that enables unified, single point access to learning,
collaboration and sharing, across user groups

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 Digital Learning Hub
Learn, Share, Collaborate

1445
Training Partners 133
Training Partners
Learning products contracted

Courses on the platform

90
City presence of
Training Partners
772
Learning products

Publishers 241,520
Registered users

79 58Publishers in India
Publishers
21 International Users
134,751
Subscriptions
CUSTOMERS

l
Na tio n a l Pro g ra m m e
All In d ia Ma n a g e m e nt o n Te c h n o lo g y Tu to rPro e -Le a rn in g
Asso c ia tio n Ta lly So lu tio n s Va d o , In c . 100 p e rc e nt
Pvt. Ltd . Enh a n c e d Le a rn in g
Effe c tive Ltd .
 Key Challenges

Lack of structured user feedback on content

Impossible to address obsolescence demands for

Difficult to reach geographically diverse
content reshaping
markets

Challenges

Inability to dynamically modify content No significant cost benefit on account

pricing of increased sales

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 Re-imagination
Drive learner analytics for future
content shaping

Content refinement, enhancement and addition based

on engagement analytics

Robust channel to reach targeted

audience

A network of 350+ centers Multimodal, dynamically

changeable content
TCS iON
Re-imagination New digital content formats – Video,
SCORM, Slides, Assessments

Sales cost optimization to the tune

of 80%
Configure content price
dynamically Significant cost-savings accrued on
achieving incremental sales
Content ownership and customization at run-
time

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 Key Impact

For content providers For learners

Junior schools Improve your school grades

Senior schools Crack competitive exams
Colleges & Institutions Succeed in entrance exams

Skilling agencies Learn new life skills

Employers Enhance your technology skills
Staffing firms Increase repertoire language skills

Executive development centers Secure a better job

Personal development centers Upskill your job role
General interest centers Get cross-skilled

WE HAVE LEARNING CONTENT FOR YOU

WE HAVE A LEARNER FOR YOU

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 TCS iON Digital Learning Hub Capabilities

Dominant Brick-and-click
Exhaustive content Shared Large user Exchange Reseller channels Training Online
portfolios services model base centers web

Key
Capabilities
Platform Ready to
Features configure
platform

User Assessment Analytics Event Events Question

Courses Communities Assessments
engagement engine engine management Papers
360 degree view
to learners

Reporting User behavior Learning Collaboration

tools analysis management tools

Strong Technology Foundation – Backed By TCS

Tata Consultancy Services (TCS), one of the
Confidential
9
most trusted and valued brand
 1. Dominant Exchange
Universal content for all
learner needs

Built for content exchange attracting large Shared services economy model
user base

Digital Learning Bundled offerings to drive large

Blended Learning – robust online,
Hub footfalls
offline model

Continuous marketing drive to increase learner

Large number of distributors adoption

Rapid content growth resulting in increased learning

options
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 2. Brick-and-click

Integration of last mile

trainers and distributors

Network infrastructure of
350+ training centers

Blended content delivery through theory

and practical sessions

Local user mobilization

using brick centers

Seamless integration with

proctored certifications

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 3. Ready-to-configure platform

Build communities on-the-go to Rapid onboarding - Go live

deliver content within 7 days

Digital
Learning Hub
Quick configuration of content and Customize for diverse content
moderator requirements requirements

Inbuilt content delivery integration for

course and assessments

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 4. 360 degree view to learners

Real-time online moderation

Learner assist capabilities

Learner analytics driving usage-based insights

Moderate learner progress through assessments & evaluations

Granular feedback from learners

Track user engagement levels

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 5. Platform features

Multiple source integration of content to Multi-learning delivery engine under a

Dynamic price-management meet customized learner requirement single roof

Content in new, innovative Continuously improving platform New-age eLearning

formats with streamlined processes experience

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 Case Study – Royal College of Physicians of Ireland (1/2)

Challenge

 4,000 geographically dispersed learners

 Linear teaching sessions with low interaction

11,500+  Learning and reference aids geographically restricted

Users on the platform
 End of term assessments and feedback
 No in-course improvement opportunity
84+
Countries

Solution & Impact

Experience

750+  Learners in one world of peer powered learning

Communities of Practice

 Engaging ‘community learning’ environment with teacher learner interactions

 Online resource pool
 Cross reference libraries
 Repositories of learning aids
 Online assessments & analytics based learner intervention

I recommend TCS iON because they’ve enabled us to experience incredible growth in digital transformation over the past year. We wouldn’t have been
able to do that without the innovative approaches, tools, expertise and a great partnership with TCS.
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Mr. Leo Kearns, CEO, RCPI
 Case Study – Royal College of Physicians of Ireland (2/2)

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 Case Study – TCS Learning & Development (1/2)

Challenge

 Engage employee base spread across vast geographic area

 Assess evaluate and provide customized recommendations

3,70,000+  Tracking employee activity and progress

Users on the platform across 55+countries
 Integrated solution with course delivery , assessment and collaboration

50+
Countries
Solution & Impact
Experience

 LMS Capabilities to meet the course creation and delivery requirements

3,00,000+
New competencies acquired
 Course batch feature to support different role based courses
 Employees world wide can enrol and consume courses in user friendly format
 Advanced analytics have aided the L&D team to improve talent development

Digital Hub has immensely helped us to move from Instructor led Training (ILT) courses to Digital ultimately reducing our dependency on classroom
faculties. Also, integration with our internal LMS has automated many of our learning processes.
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Mr. Saji Joseph, Head, Learning Platforms, Talent Development - TCS
 Case Study – TCS Learning & Development (2/2)

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 Case Study – Energy Managers Association(1/2)

Challenge

 5,000+ geographically dispersed learners

 Lack of authorized sources of learning

5,000+  Limited means to grow professional career

Users on the platform
 Absence of a centralised energy community for learning

20,000+
Courses on the platform

Solution & Impact

Experience

25+  360 degree engagement with like-minded professionals

Communities of practice

 Develop and inculcate overall organisational excellence

 Anytime, anywhere learning through courses, training, guides and more
 Knowledge upgradation and enhancement of professional status

EMA’s main aim is to build a community. The Energy Management Hub gives us the ability to host the community in one place and allows our members to
connect, actively share best practices and expand their knowledge and expertise.
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Lord Rupert Redesdale, CEO, Energy Manager’s Association
 Case Study – Energy Managers Association(2/2)

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THANK YOU
 Demonstrations - Homepage

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 Demonstrations – Product Stamp

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 Demonstrations – Course Page

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