Burnout
Kate Walker, M.A., LPC-I, LMFTA
Burnout – case
study
Falling Down
Burnout – a working definition
An emotional exhaustion
Syndrome of behavior
Consequence of stressful employment
Impairment that results in the inability to
transcend stressful events
A complex configuration of phenomena
Burnout - symptoms
emotional exhaustionlack of any positive
feelings
fatiguefrustrationapathypsychosomatic
illnesseslistlessnessemotionally
overextendeddepersonalizationunfeeling
reactions to clientslack of personal
accomplishmentglassy eyesfeeling
incompetentanxietyemotionally worn
down
Burnout - case
study Bruce Almighty
Burnout – Factors that contribute to
counselor burnout
Environment Individual Factors
Organizational Over-identification/over-
factors involvement with the
Nature of client- client
helper interactions
Therapeutic locus of
- perceived inequities control
Coping style and needs
Burnout - case
study Office Space
Burnout – Why is it an ethical
issue?
Emotional Exhaustion Increased alcohol and drug
Depersonalization, unfeeling use
reactions to clients Employee theft
Lack of personal Declining level and quality
accomplishment or of service to clients
feeling incompetent at Boundary issues
your job Avoidance of involvement
with certain types of
cases
Burnout – Measurement
instruments
• Maslach Burnout Inventory
• The Staff Burnout Scale
• The Tedium Scale
Burnout – Helpful resources
[Link]
Burnout – Helpful resources
Seven Salutary Suggestions for Counselor
Stamina
• Selectivity
• Temporal Sensitivity
• Accountability
• Measurement and Management
• Inquisitiveness
• Negotiation
• Acknowledgement of Agency
Burnout – some prevention
measures
• Avoid overidentification
• Set boundaries
• The battle for initiative
• Clear professional
objectives
• Simple interventions first
• Maintain a sense of
humor
• Self-care
• Expect trial and error
Burnout
•
- references
Arthur, N. (1990). The assessment of burnout: a review of three inventories useful
for research and counseling. Journal of Counseling & Development, 69, 186-189.
• Cottone, R., & Tarvydas, V. (2003). Ethical and professional issues in counseling (2nd
ed.). Upper Saddle River, NJ: Pearson Education .
• Burnout in the workplace self-test. Retrieved September 30, 2004, from
[Link]
• Osborn, C. (2004). Seven salutary suggestions for counselor stamina. Journal of
Counseling & Development, 82, 319-328.
• Savicki, V., & Cooley, E. (1982, March). Implications of burnout research and theory
for counselor educators. The Personnel and Guidance Journal, 1982, March, 415-419.
• Truchot, D., & Deregard, M. (2001). Perceived inequity, communal orientation and
burnout: the role of helping models. Work and Stress, 15, 347-356.
• VanAuken, S. (1979, October). Youth counselor burnout. The Personnel and Guidance
Journal, 1979, October, 143-144.