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Understanding Miscommunication Barriers

Miscommunication occurs when the intended message is not conveyed accurately due to barriers in the communication process. There are several types of barriers that can hinder communication at the physical, intellectual, or emotional level, including semantic, language, psychological, physical, organizational, personal, socio-psychological, cultural, and technological barriers. These barriers can be overcome through various methods like ensuring clear language is used, providing appropriate environmental conditions, understanding different perspectives, and having a flexible organizational structure.

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Parth Gandhi
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991 views23 pages

Understanding Miscommunication Barriers

Miscommunication occurs when the intended message is not conveyed accurately due to barriers in the communication process. There are several types of barriers that can hinder communication at the physical, intellectual, or emotional level, including semantic, language, psychological, physical, organizational, personal, socio-psychological, cultural, and technological barriers. These barriers can be overcome through various methods like ensuring clear language is used, providing appropriate environmental conditions, understanding different perspectives, and having a flexible organizational structure.

Uploaded by

Parth Gandhi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
  • Introduction: Defines miscommunication and sets the stage for discussing communication barriers.
  • Barriers in Communication: Details various levels and types of barriers that impact effective communication.
  • Semantic & Language Barriers: Discusses the complexities of language and semantics as barriers to understanding and communication.
  • Psychological Barriers: Analyzes the role of human psychology in distorting communication through emotions and opinions.
  • Physical Barriers: Identifies physical elements such as noise and distance that impede communication.
  • Organisational Barriers: Explores structural factors within organizations that obstruct communication channels.
  • Personal Barriers: Discusses personal attributes and attitudes that hinder effective communication within hierarchies.
  • Socio-Psychological Barriers: Details societal attitudes and psychological states affecting communication.
  • Technological Barriers: Examines the technological factors limiting communication efficiency.
  • Ways to Overcome Barriers: Provides strategies for overcoming various communication barriers across contexts.
  • Conclusion: Summarizes key points and emphasizes the impact of overcoming communication barriers.

WHAT IS MISCOMMUNICATION???

Definition

“Miscommunication is a ruined form of


communication. What is to be communicated
does not get communicated and an obstructed
form of message is transmitted.”
BARRIERS
There are three levels at which communication takes place
1. Noticing is done with the senses, and is at the physical level
2. Understanding is at the level of intelligence
3. Acceptance is at the emotional level

Anything that hinders the process of communication at any of


these levels is a barrier to communication

Barriers to communication can be defined as the aspects or


conditions that interfere with effective exchange of ideas or
thoughts.
Types of Barriers in Communication

• Semantic Barriers
• Emotional or Psychological Barriers
• Physical Barriers
• Organisational Barriers
• Personal Barriers
• Socio-Psychological Barriers
• Cultural Barriers
• Technological Barriers
SEMANTIC & LANGUAGE
BARRIERS

Those who speak do not know


Those who know do not speak
- Random Japanese Guy
Semantic Barriers
• The obstructions that come in the process of
encoding or decoding the message are known
as semantic barriers
• Different Language
• Pictures
• Actions
• Poor Vocabulary
• Words
SIMILAR SOUNDING WORDS

These words are known as Homophones


Pronunciation
Spelling
Meaning
Examples:
• pale/pail
• alter/altar
• buy/bye/by
• rain/reign
WORDS HAVE MULTIPLE
PRONUNCIATIONS
These words are known as Homographs
Spelling
Pronunciation
Meaning

Examples
• The bandage was wound around the wound.
• We must polish the Polish furniture.
• He could lead if he would get the lead
out.
WORDS HAVE MULTIPLE MEANING

These Words are also known as homonyms


Spelling
Pronunciation
Meaning

Examples
• Never desert your friends in the desert.
• Close the window before the bee gets too
close
LANGUAGE BARRIERS

• Different Languages

• No Clarity in Speech
LANGUAGE BARRIERS

• Using Jargons

• Not being specific


What is Pyschological
barrier?
Psychological barriers
can be described as the
cause of distorted
communication because
of human psychology
problems.
Psychological barriers
• Attitude and
opinions:
• Emotions
• Filtering and
distortion of
message
• Status difference
• In attention
• Closed mind
• Fields of
experience
PHYSICAL BARRIERS
Physical Barriers
• Noise
• Improper Time
• Distance
Organisational Barriers
• Organisational Policy • Lack of organisational
• Rules & Regulation Facilities
• Status Relationship • Wrong Choice of
• Structure of the Channel
organisation
Personal Barriers
• Barriers in Superiors
• Attitude of superior
• Fear of challenge to Authority
• Underestimation of subordinates
• Ignoring the Juniors
• Insistence on Following proper channel
• Barriers Regarding Subordinates
• Unwillingness to Communicate
• Lack of proper incentive
Socio-Psychological Barriers
• Attitude and opinions
• Closed Mind
• Status Consciousness
Technological Barriers
• Use of Technology, which is not updated
• Lack of Technological Knowledge
• Technical Noise
• Barriers at decoding stage
Ways To Overcome Barriers to
Communication-
• For Physical Barriers-
 Appropriate Seating Arrangement
 Ensure Visibility & Audibility
 Environmental Comfort
 Minimise Visual/Oral Distractions
For Semantic Barriers-
 Use of Simple Language
 Symbols & Charts
 Active Listening/ Constructive
feedback
Contd..

• For Socio-Psychological Barriers-


Calling Attention & Motivation
Assistance & Sympathy

For Cross Cultural Barriers-


Understanding of & Customs
Traditions
Information of all Sides of Culture
Contd..

• For Organisational Barriers-


Simple Organisational Structure
Avoiding Information Overload
Flexibility in Meeting Targets

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