Sample Orientation Checklist
NAME: START DATE:
POSITION: MANAGER:
Laboratory
Laboratorytour
tour
Introductions
Introductionsto
tomanagement
management
Laboratory
Laboratorytechnical
technicaloverview
overview
Personnel
Personnelkey
keypolicies
policies
Personnel – Module 12
Laboratory
LaboratoryQuality
QualityManagement
ManagementSystem
System 1
Job Qualifications and Descriptions
Laboratory Management shall have job descriptions
that define qualifications and duties for all
personnel. ISO 15189:2007
Qualifications Job Description
required education specify lines of authority
required certificates specify responsibilities
required degrees all roles
required prior training all duties
required prior experiences all responsibilities
required abilities reporting structure
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Competency Assessment
Checklist (top)
Technologist Name Technologist Title
Procedure for Evaluation Evaluation Date Evaluator
Procedure item Accept Partial No Comment
Read procedure manual
Sign manual read log
Equipment available
Work area neat
Reagent preparation
Perform task accurately
Perform task timely
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Competency Assessment
Checklist (bottom)
Accept Partial No Comments
Assessment summary
Re-training required to address deficiencies:
Recommended activities:
Re-assessment to occur in _____ days
Comments:
Signed:
Assessed Technologist Date Evaluator
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Competency Assessment
Competency Assessment Log
Main Hospital – Microbiology Laboratory
Employee Date Task Assessor Appraisal Comment
Smith, John 14/02/00 Gram Stain Ng, Mary Acceptable Re-assess in 1 yr
Smith, John 18/02/00 Kirby-Bauer Smith, Alice Reassess Placement of disks too
crowded; Reassess 14 days
Smith, John 02/03/00 Kirby-Bauer(2) Smith, Alice Acceptable Re-assess in 1 yr
Smith, John 14/08/00 Load BC Ng, Mary Acceptable
bottles
Smith, John 27/10/00 Cytocentrifuge Mbeya, Alan Acceptable Re-assess in 1 yr.
Smith, John 02/04/01 Fill autoclave Mbeya, Alan Acceptable
Smith, John 05/08/01 Mysis data Ng, Mary Reassess 3 entry errors. Read manual
entry and reassess 10 days
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Training Continuing
Education
work related
work related
task specific
may not be task specific
linked to competency
may not be linked to
assessment
competency assessment
Examples: Examples:
reviewing operator manuals
conferences
reviewing manual updates
workshops
manufacturers’
journal clubs
equipment training…
journals and literature…
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Training Resources
Internal Personnel External
quality assurance committee assessors
clinicians manufacturers
nurses science societies
pathologists World Health Organization
infection control Centers for Disease Control
epidemiologists and Prevention
standards development
organizations
o CLSI
o ISO
oAFNOR
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7
Causes of Poor Performance
Personnel
personal health
personal distractions
misunderstandings
miscommunications
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Causes of Poor Performance
Systemic
worksite distractions
excessive workload
poor orientation
insufficient training
absent competency assessment
sample complexities
absent or invalid SOPs
ambiguous SOPs
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Performance appraisal
may highlight more
opportunities for
improvement
for the laboratory than for
the employee.
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