PROJECT ON
SALES
AND
DISTRIBUTION
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About HCL Technologies
HCL Technologies is world’s leading IT
services company .
HCL introduced its IPO in 1999 .It focuses on
‘transformational outsourcing’ with innovation
and value creation .
It also offers integrated services including
software –led IT solutions , remote
infrastructure management ,engineering and
R&D services and BPO.
About HCL Enterprise
HCL is a $5.5 billion leading
global technology company.
IT enterprise comprises of two companies listed in
India –HCL Technologies and HCL Infosystems .
Founded in 1976 ,HCL is one of India’s original IT
garage start-ups.
HCL is a global transformational enterprise
today.
FAST FACTS
HCL HEADQUARTERS IN NOIDA
Company Name-HCL Technologies Ltd.
Company Type-Global IT Company
Service Areas- Software ,Infrastructure and
Date of Establishment- November 12,1991
Chairman- Mr. Shiv Nadar
Vice Chairman & CEO-Mr. Vineet Nayar
Employee Strength-72,267 on 31st December 2010.
Offices- Offices in 29 countries
Geographies- USA,Europe, Asia Pacific and Japan
Consolidated Revenues- US$ 3.1 billion (Rs. 14,101 crores), as of 31 st
December 2010.
Services provided by HCL Technologies
‘Thinking IT’ Framework.
Customer centric value offerings establish the difference
between services and services+.
CIOs and CTOs were forced to redefine the their priorities &
business objectives .
Some of them include deriving maximum value from the
existing IT investments, moving beyond incident
management and leveraging technology to create new
products & business models.
Objectives Of Thinking IT Framework
Re –engineering business processes or service
architecture.
Disruptive innovation by radically changing the way
products and services are developed and delivered .
By significantly increasing the value derived from current
IT investments and by enabling a real time and integrated
transaction monitoring - resulting in high performance
through a new form of operating various business
elements.
Through high focus on domain trends,
needs and solutions.
Some Other Objectives of
HCL Tech.
Application Development
Application Management and Operation
Application Portfolios Optimization
Enterprise Content Management (ECM)
Enterprise Resource Planning Independent Verification and Validation
Mainframe service
Mechanical Lifecycle Engineering
Remote Infrastructure Management
Software as a service (SaaS)
Systems Engineering
SOA Reference Architecture
Cloud Services @HCL
Sales And Distribution Of
HCL Technologies
HCL ‘s micro vertical approach ensures a meaningful , best
class solution for business requirements of insurance
companies.
Our unique approach helps us leverage our deep domain
expertise, extensive product partnerships and in-house IP
based product offerings to provide effective solution to
customer needs. HCL has executed large projects in the sales
and distribution space which span across Life and P&C
Insurance.
Channel Automation
(Life and P&C)
HCL‘s channel automation is a versatile offering
that acts as a “Single point of Entry” for the entire
client servicing as well as self servicing needs of a
Producer.
Key Modules
Client Servicing
Self Servicing
Self Servicing
• Sales Support (Marketing And product
Information)
• Lead Management
• Commissions Management
• Client Management
Client Servicing
• Policy bind and Issuance
• Policy Servicing
• Renewal Processing
• Claims Submission and Status Check
• Premium Billing and Collection
• Enquiry Services
Logistics
Globally the logistics sector has been under
extreme pressure since mid 2007.
It pummelled by rising fuel costs. And global
recession which slashed all types of traffic like
surface air and ship cargo.
HCL Technologies provides the intelligence required
to facilitate across all transport modes .
They are committed to help logistics firms
solve their real –time business problems.
HCL Logistics Focus
Trusted R&D Partnerships
INFOR
Oracle Transport
ESRI
Shipcom Wireless
Seven Hills Software
Red Prairie
Transportation Solutions
Driven by Experience and Expertise
Fleet Management
Fright Management
Roads and Highways
RFID for Track & Trace
Maintenance Repair and Overhaul
Crew Management
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HCL
Differentiators
100,000+application users
supported in 70+countries.
65000+tickets handled every
month.
650+applications supported
globally.
40+Contract Logistics ,
60+Freight Forwarding, ERP
and Custom Brokerage
Applications ,25+ TMS and 40+
WMS supported.
25+customers in North
America ,Europe. India &Middle
East ,APAC and ANZ
Planning Merchandising &
Demand Intelligence
A huge proliferation of Stock Keeping Units (SKUs) for
consumer products leads to innumerable choices for customer.
This had led to complication of demand and supply
management ,erosion of brand loyalty and increasing pressure
on margins.
HCL Technologies works with leading and offer them
solutions related to improvement in merchandising
operations .Managing merchandising efficiently leads t less
stock outs and hence improved profitability
Demand Planning &
Forecasting
Customers have become much
more demanding in recent years,
forcing retailers both large and
small – to operate more quickly and
efficiently.
Thus Customer Demand Planning
is one of the key areas of operations for a retailer's
business.
There are immense benefits in managing the demand
well
Some Benefits of Demand Planning &
Forecasting
Provides all departments with a
common forecast to drive the retail enterprise.
Ensures proper stock levels during regular
price situations and promotions to avoid lost sales
due to out of stock situations and reduces the over
stock.
Streamlines the forecasting process, highlights
potential problems and allows processing of
large amounts of data quickly.
Merchandise Planning &
Operation
Merchandise planning is one of the biggest
challenges that any multi store retailer
faces.
Getting the right mix of product, which is
store specific across your organization, is a
combination of customer insight, allocation and assortment
techniques.
HCL’s domain experts understand this and
help clients in making the right forecast by SKU
and ensuring that the consumer finds the right product,
at the right place, right time and right price.
Supply Chain Management
Retail and CPG companies are facing a number of challenges due to
increasing complexity of supply chains caused mainly by off shoring of
manufacturing.
Increased lead times, demand variability and supply disruptions are forcing
companies to pile inventories thus leading to opportunity losses and higher
cash conversion cycles
At HCL, Supply chain management remains a dominant focus area. They
have capabilities across the supply chain planning, supply chain execution
and supply chain sourcing.
HCL offers integrated enterprise applications for each
of these parameters, delivering operating efficiency,
and hence ensuring a healthier bottom line for retailers.
This is HCL’s “Profits per Square Foot”.
Store Inventory Management
Store Replenishment: Capturing inventory movement across
stores, monitoring inventory gaps, replenishing stores, providing
inventory information by transaction types like sales, stock split,
interfacing with third party logistics companies and so on.
Shelf Replenishment: Capabilities for
effective & efficient replenishment of
store items using:
Intelligent apportioning of items using
historical sales data.
Generation of timely allocation
orders.
Automotive Data Warehouse
Over the past decade, railroad automotive groups have
made significant investments in technology to improve
the tracking of vehicles en-route to the retail dealer.
Identification Number (VIN) level corresponds with
plans to support used car shipments and co-loading of
vehicles belonging to multiple auto manufacturers.
The key components in HCL’s ADW solution allow its
rail client to maintain details on every VIN’s end-to-
end movement for routing analysis and improved
shipment tracking by customer.
SOME
SUCCESS
STORIES
1. Sourcing-Developed a Web-
based system to automate
complete purchasing process
2. Sourcing - Developed a system to
integrate vendors in the supply chain
for better visibility in PLC
3. Logistics - Reengineering the
workflow related to procurement
logistics
SALONI NANDA
BBA/4519
