TCS India Process – Separation Kit

Version 12.0

Copyright © 2013 Tata Consultancy Services Limited

1
 TCS Separation Process

An effective separation procedure ensures that all employee queries are efficiently resolved.
This kit addresses the frequently arising FAQ’s during the below stages of a separation.

on On submission of the Resignation

ti
ig na sion
s is
Re bm
Su While serving your Notice Period
e ek
st w CS
La in T On your last working day

Beyond your last working day

ost e
P as As TCS Alumni
e le
R

We wish you success in all your future endeavors!

2
 Resignation Submission
• Your date of release should be mutually agreed upon between you, your
supervisor and the concerned HR.
• The date of release is subject to the terms and conditions of the
TCS India Separation Policy.
• You will receive a Resignation Acceptance email with your approved Release
Date of Date.
Release

Once your supervisor and HR have been formally System

informed of your intent to resign via a letter/ email, you update
will receive an acknowledgement of your resignation.

• Your resignation has to be initiated in system

Resignation by your supervisor.
Acknowledgement • Please ensure that you speak to your HR to
understand what are the required clearances
• Please ensure you speak to all department
SPOCs to get all clearances

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 Last week in TCS

1 We Value your Feedback!

We Value your Feedback!
 Please discuss with your HR and complete your Exit Interview before your last working day. You can access your Exit
 Please discussafter
Interview withyour
yourHR
HRhas
andacted
complete your
on your Exit Interview
separation in thebefore your
system. last working
(Ultimatix → HRday. You can
& Talent access your→Exit
management HR
Interview after your
Management HR has→
→ iTalent acted on your separation
My Box).The in the
exit interview cansystem. (Ultimatix
be accessed → Alumni
via the HR & Talent management → HR
portal.
Management → iTalent → My Box).The exit interview can be accessed via the Alumni portal.

2 Get Clearances from Various Departments

Get Clearances from Various Departments
 Admin - Hand over your ID card/smart card/SEZ pass/keys of lockers or drawers/company mobile connection.
 Admin - Handover
 IS - Hand over yourlaptop/laptop
your ID card/smartaccessories/Blackberry/Photon/mobile
card/SEZ pass/keys of lockers or drawers/company
data connectionmobile
andconnection.
any other assets.
 IS - Hand over your laptop/laptop accessories/Blackberry/Photon/mobile
 Library - Hand over your library books/CD's. data connection and any other assets.
 Library
Note: If -assets
Hand are
overnot
your libraryover,
handed books/CD's.
the applicable cost will be charged in the full and final settlement of dues. (Once
Note: If assets
charged, theare not cannot
same handedbe over, the applicable cost will be charged in the full and final settlement of dues. (Once
reverted).
charged, the same cannot be reverted).
3 Settle your pending Claims, Redeem GEMS points (as applicable)
Settle your pending Claims, Redeem GEMS points (as applicable)
 Ensure all pending claims requests like travel, local conveyance, night shift allowance, extended working hours,
 Ensure all pending
professional claims requests
membership like travel,and
reimbursement localsoconveyance, night at
on are approved shift
all allowance,
levels in theextended working
system and hours,
relevant documents
professional membership reimbursement and so on are approved at all levels in the system and relevant documents
are submitted.
are submitted.
 Ensure that Investment/Tax exemption declarations like LTA/Medical/TRLP are approved in the system and relevant
 Ensure that Investment/Tax
documents are submitted. exemption declarations like LTA/Medical/TRLP are approved in the system and relevant
documents
 Keep your areIndia
submitted.
Salary/ERA account which has been updated in TCS records active at least for 3 months from your
 Keep your India Salary/ERA
Date of release or till your account
full andwhich
final has
duesbeen updated
are settled byinthe
TCScompany.
records active at least for 3 months from your
Date of release
 Redeem or tillGEMS
all your your points
full andbefore
final dues
yourare
lastsettled
working byday.
the company.
 Redeem all your GEMS points before your last working day.

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 Last week in TCS

4 Connect with your Branch Separation Officer

Connect with your Branch Separation Officer
 Connect with your Branch Separation Officer at least 7 days before your Date of Release and again on the last working
 Connect
day. The with your Branch
Branch Separation
Separation Officer Officer at least
will guide 7 days before
you through your
the Full andDate
FinalofSettlement
Release and again on and
procedure the last working
resolve your
[Link].
The Branch Separation
You will Officer
receive the will guideofyou
coordinates through
your Branchthe Full and Final
Separation OfficerSettlement procedureAcceptance
in the ‘Resignation and resolveemail’
your sent
queries.
by your Youconcerned
will receive
[Link] coordinates of your Branch Separation Officer in the ‘Resignation Acceptance email’ sent
by
 your
If thereconcerned HR. towards the following, you are required to discuss this with your Branch Separation Officer and
are any dues
 If there
you willare need
any dues towards
to make this the following,
payment beforeyou arelast
your required to discuss
working thisform
day in the with of
your Branch Separation
a Demand Draft/Online Officer and
payment
youbased
will need to make
on their this payment before your last working day in the form of a Demand Draft/Online payment
advice:
based on their advice:
i. Notice Period Shortfall/any other service commitments, as applicable
i. [Link] Period Shortfall/any
Loans/Education other service commitments, as applicable
Assistance
ii. [Link]/Education Assistance
Excess Salary/Forex settlement
iii. Excess Salary/Forex settlement
 During the Full and Final Settlement processing, the amount, if paid and informed to the relevant team, will be taken
 During
into the Full and Final
consideration. Settlement
If there are anyprocessing,
other furtherthe dues,
amount,theifamount
paid and informed
received by to
thethe relevant team,
Separation Officerwill
willbe taken
first be
intoadjusted
consideration. If there are any other further dues, the amount received by the Separation Officer
against these outstanding dues and any further recoveries which cannot be adjusted will be mentioned in will first be
adjusted
the Full against these
and Final outstanding
Settlement dues and
statement any further
which you willrecoveries which cannotwithin
receive approximately be adjusted
30 dayswill be your
after mentioned
Date ofin
theRelease.
Full and Final Settlement statement which you will receive approximately within 30 days after your Date of
Release.
 On the last working day, the Separation Officer will give you a checklist which you need to complete and endorse
 On through
the last working day, theThis
your signature. Separation
checklistOfficer will recap
is a quick give you a checklist
of all the pointswhich youpresentation.
in this need to complete and endorse
through
Refer:your signature.
Artifact This checklist
1 Separation Checklistis a quick recap of all the points in this presentation.
Refer:
 On Artifact 1 Separation
the last working Checklist
day, you may request your Branch Separation Officer for an ‘Initial Release Letter’. This is an
 On interim
the lastprovisional
working day, you which
letter may request your Branch
would confirm yourSeparation Officer
release. Final for an
Service and‘Initial
Release Release
lettersLetter’.
will beThis is an only
provided
interim provisional letter which would confirm your release. Final Service and
after completion of the Full and Final Settlement and post payment of any outstanding dues. Release letters will be provided only
after completion of the Full and Final Settlement and post payment of any outstanding dues.

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 Last week in TCS

5 Leave and Timesheet Compliance

Leave and Timesheet Compliance
 Apply/complete system approvals in GESS for all the leaves availed.
 Apply/complete system till
 Fill your Timesheets approvals in GESS
your Date for all the
of Release. leaves availed.
Its important that you check this explicitly since non-compliance will
 Fill result
your Timesheets till your Date of
in Leave deductions/loss ofRelease.
pay during Its Full
important thatSettlement.
and Final you check this explicitly since non-compliance will
result in Leave deductions/loss of pay during Full and Final Settlement.
 Leave Balances (Earned Vacation only) will be encashed during Full and Final settlement as per the formula (last basic
 Leave Balances (Earned
salary/22*No. Vacation
of earned only)
leaves). Allwill
other be un
encashed
availed during Full lapse.
leaves will and Final settlement as per the formula (last basic
salary/22*No. of earned leaves). All other un availed leaves will lapse.

6 Health Insurance Scheme

Health Insurance Scheme
 Coverage under the TCS India Policy - Health Insurance ceases on the Date of Release.
 Coverage
 Completeunder theHIS
your TCS India Policy
related pending- Health
claimsInsurance
before Dateceases on the Date
of Release, as youofwill
Release.
have access to the HIS portal only up to
 Complete your HIS
your release daterelated pending->claims
via Ultimatix before
Employee Date of- Release,
Services >Health as you will have
& Wellness access to the HIS portal only up to
- > MediAssist
your release date via Ultimatix -> Employee Services - >Health & Wellness - > MediAssist
 Any unrecovered premium for the year will be fully recovered from the Full and Final Settlement of dues since TCS has
 Anyalready
unrecovered premium
paid this amountfor in the year will
advance be Insurance
to the fully recovered fromas
Company theit Full and Final
is a Group Settlement of dues since TCS has
Policy.
already paid this amount in advance to the Insurance Company as it
 For any queries on HIS, connect with HIS help desk on the insurance portal is a Group Policy.
 For any queries on HIS, connect with HIS help desk on the insurance portal

7 Variable Allowance (Monthly and Quarterly)

Variable Allowance (Monthly and Quarterly)
 Monthly variable allowance for the last month is prorated based on the Date of Release.
 Monthly variable
 Quarterly allowance
variable for the
allowance: Aslast
per month
the TCSispolicy,
prorated
youbased on the for
are entitled Date
theofvariable
[Link] for the quarter,
 Quarterly variable
provided allowance:
your Date As per
of Release theor
is on TCS policy,
after the you
dateare
of entitled for the variable
announcement allowance
of Quarterly for Allowance.
Variable the quarter,
provided your Date of Release is on or after the date of announcement of Quarterly Variable Allowance.
 Variable Allowance will be paid through the next month payroll or Full and Final Settlement whichever is earlier.
 Variable Allowance will be paid through the next month payroll or Full and Final Settlement whichever is earlier.

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 Last week in TCS

8 Last Month Unpaid Salary

Last Month Unpaid Salary
 Unpaid salary for the last worked month will be processed through the next month payroll or Full and Final Settlement
 Unpaid salary is
whichever forearlier.
the last worked month will be processed through the next month payroll or Full and Final Settlement
whichever is earlier.
 Any excess salary paid due to delay in the finalisation of Date of Release, unauthorised absence, leave/timesheet non-
 Anycompliance
excess salary willpaid
needdue
to to
bedelay in thetofinalisation
paid back of Date
the Separation of Release,
Officer unauthorised
via demand absence,
draft or online leave/timesheet
transfer non-
on the last working
compliance willsettled,
date. If not need toit be
willpaid back to theinSeparation
be recovered Officer
the Full and Final via demand draft or online transfer on the last working
Settlement.
date. If not settled, it will be recovered in the Full and Final Settlement.

9 Your Form 16, Compensation letters, Payslips

Your Form 16, Compensation letters, Payslips
 Every year, Form 16 for a given Financial Year is tentatively released in the month of May/June of the next Financial
 Every year,
Year and Form 16 for
the same a given
can Financial
be accessed viaYear
the is tentatively
Alumni [Link] in the month of May/June of the next Financial
Year and the
 Before same can be accessed via the Alumni Portal.
your release, download the following documents (your Ultimatix access will be revoked on the day of release):
 Before your release,
̶ Last download
6 months the following documents (your Ultimatix access will be revoked on the day of release):
pay slips
̶ Last 6 months pay slips
̶ Provident Fund and Superannuation statements
̶ Provident
̶ AnnualFund and Superannuation
compensation letters statements
̶ Annual compensation
̶ Promotion letters letters
̶ Promotion letters16, etc.
̶ 3 years Form
̶ 3 years Form 16, etc.

7
 Your Retirals - Gratuity

A Gratuity
Gratuity
 Am I eligible for Gratuity?
 AmYou Iare
eligible forfor
eligible Gratuity?
gratuity only if you have completed 4 years and 190 days of continuous service with TCS India.
YouIfare eligible for gratuity
you are BPOS joinee, your onlyeligibility
if you havewillcompleted
start from4date
years
ofand 190 daysand
conversion of continuous service
not from date with TCS
of joining India.– trainee.
as BPOS
If you are BPOS joinee, your eligibility will start from date of conversion and not from date of joining as BPOS – trainee.
 How can I check my Gratuity amount?
 How can Ifor
If eligible check my Gratuity
Gratuity, you willamount?
be able to view this amount in your latest monthly pay slip.
If eligible for Gratuity, you will be able to view this amount in your latest monthly pay slip.
 What process should I follow to get this amount post separation?
 Gratuity
What process
will beshould I follow
paid out to youto get this amount
automatically. Thispost separation?
will be processed and credited to your India Salary account either in
Gratuity
your last month TCS payroll OR in your full and final settlement. and credited to your India Salary account either in
will be paid out to you automatically. This will be processed
your last month TCS payroll OR in your full and final settlement.
 Can I transfer this amount to my next employer?
 Can I transfer
Gratuity amountthisisamount to my nextand
non-transferrable employer?
it will be settled automatically post your separation from TCS. The amount will
Gratuity amount is non-transferrable and it will
be credited post deduction of tax as per the applicable be settled automatically post your separation from TCS. The amount will
Income Tax rules.
be credited post deduction of tax as per the applicable Income Tax rules.
Read more on the Gratuity policy on MyHR or contact your HR Officer for more details.
Read more on the Gratuity policy on MyHR or contact your HR Officer for more details.

8
 Your Retirals - Superannuation

B Superannuation (SA)
Superannuation (SA)

Why is it critical to take action on my Superannuation on time?

Your Superannuation accumulations with TCS Superannuation Trust will stop earning interest after 24 months from
your date of release as per the provisions of Tata Consultancy Services Employees’ Superannuation Fund Rules.
Hence, it may be in your own interest to settle this on time. The process and options are highlighted below:

 Am I eligible for Superannuation? How can I check the balance?

 Am I eligible
All fullfor Superannuation?
time How can
TCS India employees I checkC3B
in grades theand
balance?
above (or equivalent grades) are eligible for Superannuation.
All full timeemployees,
Eligible TCS India employees
who have in grades
opted for C3B and above
enrollment (or TCS
under equivalent grades) are
Superannuation eligible
Scheme forview
can Superannuation.
Superannuation
Eligible
corpus employees,
amount inwho have opted
monthly forDetailed
pay slip. enrollment under TCScan
SA statement Superannuation
also be accessedScheme can view
through Superannuation
the following path:
corpus amount
Ultimatix -> in monthlyServices
Employee pay slip.->
Detailed SA statement
My Documents can also be accessed
-> Superannuation through
-> Annual the following
/ Monthly path:
SA Statement
Ultimatix
You can->alsoEmployee Services
access you -> My Documents
Superannuation -> Superannuation
statement through TCS Alumni-> Annual
Portal/ Monthly SA Statement
YouTCScanAlumni
also access you
Portal -> Superannuation
My Documents -> statement
Download through TCS Alumnistatement
Superannuation Portal
TCS Alumni Portal -> My Documents -> Download Superannuation statement
 What process should I follow to get this amount post separation?
 What process
Following should I follow
options to get this amount post separation?
are possible
Following options are possible
Option 1: Transfer Process (to next employer):
Option 1: Transfer
1. Contact yourProcess (to next They
next employer. employer):
will initiate the Transfer process through a request letter to TCS (Addressed to
1. Contact your next
Corporate employer.
FFS Team, DeskThey
# 13Lwill initiate
- 98, the Transfer
Olympus "A" Wing,process
[Link] a request
Rodas Enclave, letter to TCS
Hiranandani (Addressed to
Estate.
Corporate FFS Team,
Ghodbunder [Link] # 13L - Thane
Patlipada. 98, Olympus
West - "A"
400607Wing, [Link]
Based Rodas
this, Enclave, Hiranandani
TCS will carry Estate. procedure
out the necessary
Ghodbunder
to transferRoad. Patlipada. Thane West - 400607 Based on this, TCS will carry out the necessary procedure
the fund.
to transfer the fund.
2. Within approximately 3 months time from the receipt of the request from your next employer, you will receive
2. Within approximately
an email confirmation3 months timeregarding
from TCS, from thecompletion
receipt of the request
of the fundfrom yourYou
transfer. next employer,
can you same
reverify the will receive
with your
an email confirmation from TCS, regarding completion of the fund transfer. You can reverify the same with your
next employer.
next employer.

9
 Your Retirals – Superannuation (continued)

B Superannuation (SA)
Superannuation (SA)

Option 2: (2.1) Partial Withdrawal & Annuity / (2.2) Full Annuity:

Option 2: (2.1)
Further Partial
options areWithdrawal
as below. For & option
Annuity 2.1/ (2.2) Fulltax
income Annuity:
is applicable (except in case of retirement)
[Link]
Option are
2.1as: below.
Amount For
mayoption 2.1 income
be partially tax is applicable
withdrawn and balance (except in case of
is commuted toretirement)
an annuity scheme and paid as a pension.
1. OptionFor an
2.1employee
: Amount who may isbeentitled
partiallyforwithdrawn
gratuity, maximum
and balance1/3isofcommuted
the total accumulation
to an annuity can be withdrawn
scheme and paid aswhereas for an
a pension.
For employee
an employee notwhoentitled for Gratuity,
is entitled maximum
for gratuity, 1/2 of1/3
maximum the of
total
theaccumulation can becan
total accumulation withdrawn.
be withdrawn whereas for an
employee
2. Optionnot2.2:entitled for Gratuity,
Alternatively you may maximum 1/2 of theyour
opt to commute totalentire
accumulation
corpus tocan be withdrawn.
an annuity scheme which will be paid as
2. Optionpension.
2.2: Alternatively you may opt to commute your entire corpus to an annuity scheme which will be paid as
Ifpension.
you go for option 2, the Superannuation Settlement Form needs to be filled and submitted to your Branch Separation
Officer.
If you go for option 2, the Superannuation Settlement Form needs to be filled and submitted to your Branch Separation
Officer.
Refer: Artifact 1 – Superannuation Settlement Form & Artifact 1a – Guidelines for filling Superannuation Settlement Form).
Refer: Artifact
To know the1 amount
– Superannuation
you will getSettlement Form & Artifact
as Superannuation Pension1a – Guidelines
under option 2a;forRefer
filling Superannuation
Artifact 2 Settlement Form).
Superannuation
To know the amountPension
you will Calculator. TCS Separation
get as Superannuation - Final
Pension Release
under optionLetter
2a; Refer Artifact 2
Superannuation Pension Calculator. TCS Separation - Final Release Letter
Option 3: Migration of Superannuation Fund (SAF) to NPS:
Option
The 3: Migration
Pension FundofRegulatory
Superannuation Fund (SAF) Authority
and Development to NPS: (PFRDA) has issued a circular dated 6th March 2017 with guidelines
Theon the transfer
Pension of memberand
Fund Regulatory balances from Superannuation
Development Fundshas
Authority (PFRDA) to issued
individual National
a circular Pension
dated System2017
6th March accounts. Employees
with guidelines
will transfer
on the be givenofa member
one-timebalances
option tofrom
transfer the entire SAFunds
Superannuation accumulation to NPS
to individual at anyPension
National time prior to settlement
System [Link]
SA i.e. during
willactive
be givenemployment
a one-timeoroption
at thetotime of resignation/
transfer the entire retirement. The transfer
SA accumulation to NPS atof any
funds from
time SA to settlement
prior NPS is not treated asduring
of SA i.e. income
hence
active no tax is applicable
employment at the
or at the time oftime of one time
resignation/ [Link] transfer of funds from SA to NPS is not treated as income
retirement.
hence no tax is applicable at the time of one time transfer.
If you go for option 3, the SA to NPS Form and Consent Letter needs to be filled and submitted to your Branch Separation
Officer.
If you go for option 3, the SA to NPS Form and Consent Letter needs to be filled and submitted to your Branch Separation
Officer.
Refer: Artifact 7 – Migration of Superannuation Fund (SAF) to NPS Form & Artifact 7a – Migration of Superannuation Fund
(SAF)
Refer: to NPS7 Consent
Artifact – Migration Letter
of Superannuation Fund (SAF) to NPS Form & Artifact 7a – Migration of Superannuation Fund
(SAF) to NPS Consent Letter

10
 Your Retirals – Superannuation (continued)

B Superannuation (SA)
Superannuation (SA)

• Superannuation fund - For those employees who were members of the SA scheme prior to the change in TCS SA
• Superannuation
policy in April fund
2005,- no
Forcontribution
those employees whopaid
has been werebymembers of the
TCS to such SA scheme
account prior to in
post changes the change
Policy, in TCS such
however SA
policy in April 2005, no contribution has been paid by TCS to such account post changes in Policy, however
employees have continued to earn interest on their SA accumulation. The options for Transfer / Settlement such
employees
providedhave continued
in previous to earn
slides interest onfortheir
are applicable suchSAemployees.
accumulation. The options for Transfer / Settlement
provided in previous slides are applicable for such employees.
While basic information is covered in this slide, we recommend that you contact your Separation Officer
While basic
while information
filling the formsisbefore
covered in this
your lastslide, we day.
working recommend that you contact your Separation Officer
while filling the forms before your last working day.
Post release from TCS, For any queries you can raise ticket in Alumni
Post release from TCS, For any queries you can raise ticket in Alumni
Log into Alumni Portal - [Link]
Log into
ClickAlumni
on: Help Portal
Desk- [Link]
Tab
Click on: Help Desk
Select Category: Tab
Select Category:
Select Sub Category:
Select
Upload Category:
Sub Documents (If any):
Upload
RaiseDocuments (If any):
query in “Comments”: &
Raise query
Click in “Comments”: &
on Submit
Click on Submit
If you are having any issues while login to Alumni Portal, request you to connect with alumni technical team at
If you are having any issues while login to Alumni Portal, request you to connect with alumni technical team at
CONTACT US and raise the ticket.
CONTACT US and raise the ticket.

11
 Your Retirals - Provident Fund

C Provident Fund
Provident Fund

Why is it critical to take action on my Provident Fund (PF) on time?

Your Provident Fund accumulations with TCS EPF Trust will stop earning interest after 36 months from your date of
release in case your separation from the organization is on account of Retirement or for Permanent settlement
abroad.  Hence, it may be in your own interest to settle your PF. Post cessation of employment Interest earned on
PF balance shall be taxable. This interest will be considered as income and will be taxed under the head ‘income
from other sources’. The statement of said tax deduction(Form 16A) will be available on alumni portal.

TCS is an exempted establishment which means that it maintains its Provident Fund through Tata Consultancy
Services Employees’ Provident Fund Trust. Whereas the Pension for TCS employees is being administered by the
office of Regional Provident Fund Commissioner, Bandra, Mumbai.
 Am I eligible for Provident Fund? How can I check the balance?
 Am I eligible
All fullfor Provident
time Fund?
TCS India How can
employees areI check
eligiblethe
forbalance?
Provident Fund. You will be able to view this amount in your
All full time TCS
monthly IndiaYou
pay slip. employees are your
may access eligible for Provident
detailed Fund. through
PF statement You will be
theable to view
following this amount in your
path:
monthly pay slip. You may access your detailed PF statement through the following path:
Ultimatix -> Employee Services -> My Documents -> Provident Fund -> Annual / Monthly PF Statement
Ultimatix -> Employee Services -> My Documents -> Provident Fund -> Annual / Monthly PF Statement
Alternatively you may also access PF statement through TCS Alumni portal on path below:
Alternatively
TCS Alumni you may ->
Portal also
Myaccess PF statement
Documents through
-> Download TCS Alumni
Provident portal
Fund on path below:
statement
TCS Alumni Portal -> My Documents -> Download Provident Fund statement
• What process should I follow to get the PF amount post separation?
• What process
You mayshould
eitherI follow
transfertothe
getfund
the PF amount
(along with post separation?
pension) to your next employer OR withdraw the same:
You may either transfer the fund (along with pension) to your next employer OR withdraw the same:

12
 Your Retirals - Provident Fund (continued)
C Provident Fund
Provident Fund
Option 2: Withdrawal:
Option 2: Withdrawal:
The PF withdrawal is taxable if the total duration of PF membership (including PF transferred from previous employment) is less
Thethan 5 years. is taxable if the total duration of PF membership (including PF transferred from previous employment) is less
PF withdrawal
than 5 years.
Option A
Option A requested to register on TCS Alumni Portal for filling PF withdrawal Form.
You are
You  are requested to register on TCS Alumni Portal for filling PF withdrawal Form.
  Path: [Link]
Path: [Link]
Process:
Process:
Step 1: Click on Retiral Forms
StepStep
1: Click on Retiral
2: Click Forms Fund
on Provident
StepStep
2: Click on Provident
3: Click Fund TAB  
on PF Withdrawal
StepSelect
3: Click
theon PF Withdrawal
reason TAB   as per EPFO Guidelines stated below.
for withdrawal
• Retirement
Select the reason for withdrawal as per EPFO Guidelines stated below.
• Retirement
• Permanent migration from India
• Permanent
• Permanent migration
& totalfrom India
Disablement
• Permanent
• Unemployment& total More
Disablement
than 2 months (This option will be enable after 2 months from Date of Release) and
• Unemployment
• Getting Married More thanin2 case
( Only months (This option
of Female Member)will be enable ‘Others’
– (Select after 2 months fromdown)
in the drop Date of Release) and
• Getting Married ( Only in case of Female Member) – (Select ‘Others’ in the drop down)
Option B
Option B
Alternatively, you can submit the scanned copy of filled PF Withdrawal form along with supporting documents before your date of
Alternatively,
release to you
yourcan submit the
separation scanned
officer, who copy of filledthe
will forward PF Withdrawal form along with supporting documents before your date of
form for processing.
release to your separation officer, who will forward the form for processing.

• You will receive an email confirmation from TCS regarding completion of the withdrawal process.
• You will receive an email confirmation from TCS regarding completion of the withdrawal process.

13
 Your Retirals - Provident Fund (continued)
C Provident Fund
Provident Fund
Transfer Process (TCS & TCS e-Serve International Ltd) of PF & Pension :
Transfer Process
You can (TCS
transfer & TCS e-Serve
Provident InternationaltoLtd)
Fund accumulation yourofnext
PF &employer
Pension :through UAN Portal :
YouPlease
can transfer Provident Fund accumulation to your
follow below process to transfer your PF. next employer through UAN Portal :
Please follow below process to transfer your PF.
Login to UAN portal ([Link]
Login to UAN portal ([Link]
Please check date of exit is updated or not in TCS PF records in View - Service history option. If updated please
Pleasefollow
checkbelow
date ofsteps
exit for
is updated or not in TCS PF records in View - Service history option. If updated please
online transfer.
follow below steps for online transfer.
If not please inform TCS team to update the same, and follow below steps for an online pension / PF transfer :
If not please inform TCS team to update the same, and follow below steps for an online pension / PF transfer :
1. Click on Online Services option, then select -One Member - One EPF Account (Transfer Request)
1. Click on Online
2. Select detailsServices option,
of previous then select
accounts (which -One
are Member - One EPF Account (Transfer Request)
to be transferred)
2. Select details
3. Select of previous
attestation accounts
through (which are
the previous to be transferred)
Employer (TCS)option
3. Select attestation through the previous Employer
4. Enter TCS pension number or UAN -- Select Get Details (TCS)option
4. Enter TCS TCS
5. Select pension
accountnumber or and
details UAN -- Select Get Details
5. Select
6. ClickTCS
onaccount
Get OTP,details
Enter and
OTP click on submit.
6. Click on Get OTP, Enter OTP click on submit.
After Successfully placing claim log a ticket on alumni portal and provide screen shot of claim raised and we will
After Successfully placing
action on it and claimthe
provide logscan
a ticket
copyonofalumni
signedportal
FORMand provide
13 copy screen
in pdf shot
format inof claim
ticket toraised and
process we PF
your willtransfer.
action on it and provide the scan copy of signed FORM 13 copy in pdf format in ticket to process your PF transfer.
You are required to mention below details about your TCS PF/Pension account.
YouP.F.
areAccount
[Link] mention
(With EPFObelow details
office): MHabout
/ BANyour TCS PF/Pension
/ 48475 / 000 / Youraccount.
TCS Pension Number. (You can refer your TCS
P.F. Account
pensionNo. (With from
number EPFOthe
office): MH / BANissued
PF statement / 48475 / 000EPF
by TCS / Your TCS Pension Number. (You can refer your TCS
Trust)
pension number from the PF statement issued by TCS EPF Trust)

14
 Your Retirals - Provident Fund (continued)
C Provident Fund
Provident Fund

Name of the establishment : Tata Consultancy Services Limited

Name of theofestablishment
Address the establishment: Tata:Consultancy Services
11th Floor, Air Limited Nariman Point, Mumbai, 400021.
India Building
Address of the is
PF Account establishment : 11th Floor, Air India Building Nariman Point, Mumbai, 400021.
held by : PF Trust
PF Account
Name of isthe
held by :: Tata
Trust PF Trust
Consultancy Services Employees Provident Fund
Name of the Trust : Tata Consultancy
PF A/C No. in Trust : MH / BAN / 48475 Services Employees
/ 000 Provident
/ Your TCS Fund
Employee Number
PF A/C No. in Trust : MH / BAN / 48475 / 000 / Your TCS Employee Number
PF Transfer communication :
PF Transfer communication :
1. If PF transferred to New employer’s Trust : TCS will send annexure K to associate’s email id by end of month.
1. If PF transferred to New employer’s Trust : TCS will send annexure K to associate’s email id by end of month.
2. IF PF transferred to RPFC : Associate can get his/her PF annexure K from UAN portal only.
2. IF PF transferred to RPFC : Associate can get his/her PF annexure K from UAN portal only.

15
 Your Retirals - Provident Fund (continued)
C Provident Fund
Provident Fund

Are you holding a passport other than India passport?

Are you holding a passport other than India passport?
If yes, you will get covered under the purview of international worker provisions of EPF Act, 1952, you can withdraw
If yes, PF
youandwillPension
get covered under following
only under the purview of international worker provisions of EPF Act, 1952, you can withdraw
circumstances.
PF and Pension only under following circumstances.
1. If you are holding passport of a Country with which India has signed and enforced a social security
1. If you are holding
agreement. youpassport of a Country
can withdraw your PFwithandwhich India
pension hasseparation
upon signed andfrom
enforced a social
TCS. You maysecurity
refer
agreement. you can withdraw your PF and pension upon separation from TCS. You may refer
[Link] to know the Countries with which India has operative Social Security Agreements
[Link] to know the Countries with which India has operative Social Security Agreements
2. If you are holding passport of a Country with which India has not entered into a social security agreement,
2. If you youarecanholding
withdrawpassport
your PFof and
a Country
Pension with which
only India
under has notcircumstances.
following entered into aYou
social
willsecurity
continueagreement,
to earn
youinterest
can withdraw your PF and Pension only under following circumstances.
on your PF accumulations till you are entitled to withdraw PF : You will continue to earn
 onOnyour
interest PF accumulations
attaining till you are entitled to withdraw PF :
retirement age.
  On On attaining retirement
retirement age. of permanent and total incapacity for work
on account
 On retirement on account of permanent and total incapacity for work
If your services are transferred to Overseas and if you are eligible for PF Withdrawal, basis the above criteria,
If your
you services
can reachare transferred
out to Overseas and if you are for
to [Link]@[Link] eligible for PF Withdrawal,
PF withdrawal process basis the above criteria,
you can reach out to [Link]@[Link] for PF withdrawal process
While basic information is covered in this slide, we recommend that you contact your Separation Officer while
While basic
filling theinformation
forms before is your
covered
lastinworking
this slide,
[Link] recommend
Post thatTCS,
release from youFor
contact your Separation
any queries Officer
you can raise while
ticket in
filling the forms
Alumni Portalbefore yourAlumni
. Log into last working
Portal -day. Post release from TCS, For any queries you can raise ticket in
[Link]
Alumni Portal . Log into Alumni Portal - [Link]

16
 Your Retirals - Provident Fund (continued)

C Provident Fund
Provident Fund

Guidelines for TCS e-Serve International Employees :

Guidelines for TCS e-Serve International Employees :
How do I settle/transfer my Provident Fund with TCS e-Serve International Ltd.?
How do I are
If you settle/transfer
an employee myofProvident Fund
TCS e-Serve with TCS e-Serve
International International
Ltd (TEIL) Ltd.?
at the time of leaving, you need to follow below procedure
If you
for are an employee
Settlement of TCS e-Serve International Ltd (TEIL) at the time of leaving, you need to follow below procedure
& Transfer
for Settlement & Transfer
PF Settlement : You need to activate your UAN & follow procedure of PF withdrawal through UAN portal.
PF Settlement : You need to activate your UAN & follow procedure of PF withdrawal through UAN portal.
PF Transfer : Please proceed as per TCS PF transfer process only. Please refer slide# 14.
PF Transfer : Please proceed as per TCS PF transfer process only. Please refer slide# 14.
How can I check the PF balance with TCS e-Serve International Ltd.?
How can
You canI check the PF
refer your balance with
E-Passbook TCS e-Serve
on EPFO International
portal. It Ltd.?PF balance up to your last date in TCS e-Serve
will reflect your
YouInternational.
can refer yourYouE-Passbook
can writeon
to EPFO portal. It will reflect yourfor
[Link]@[Link] PF any
balance up to
queries your last
related dateTEIL
to your in TCS e-Serve
PF account.
International. You can write to [Link]@[Link] for any queries related to your TEIL PF account.

17
 Your Retirals – Pension

D Provident Fund (Pension)

Provident Fund (Pension)

 What is Pension and how is it different from Provident Fund?

 What is Pension and how is it different from Provident Fund?
During your employment, a part of your employer’s monthly contribution towards PF is remitted to a separate pension
During yourand
account employment, a part
the remaining of yourisemployer’s
amount remitted tomonthly contribution
your PF account towardswith
maintained PF is remitted
TCS to a separate pension
PF trust.
account and the remaining amount is remitted to your PF account maintained with TCS PF trust.
The pension fund is maintained with the Regional Provident Fund Commissioner ‘s (RPFC) which is an external authority.
TheOutpension
of TCSfund is maintained
share with
of 12 percent of the Regional
Basic Provident
salary, 8.33 per centFund Commissioner
is diverted ‘s (RPFC)
towards which
EPS with a capis of
anRs.
external authority.
1250 per month.
OutWhen
of TCS share
the of 12separates
member percent offrom
BasicTCS,
salary, 8.33needs
he /she per cent is diverted
to follow towards EPS
the necessary with a cap
procedure of Rs. the
to settle 1250 per month.
pension amount
Whenwiththe member separates from TCS, he /she needs to follow the necessary procedure to settle the pension amount
RPFC.
with RPFC.
For International Worker, pension contribution is made @ 8.33% of Basic Salary. There is no cap for pension contribution
Forfor
International
InternationalWorker,
workerpension
(Refer contribution is made
slide no. 16 for @ 8.33% of Basic Salary. There is no cap for pension contribution
details).
for International worker (Refer slide no. 16 for details).
 Do I need to follow a separate process for settlement of my Pension? What are the options?
 Do I need to
Following followare
options a separate
availableprocess for settlement
to you based of my Pension?
on your pension What
contributory are the options?
service.
Following options
1. Monthly are available to you based on your pension contributory service.
Pension
1. 2.
Monthly Pension
Withdrawal
2. 3.
Withdrawal
Scheme Certificate
3. 4.
Scheme Certificate
Transfer to next employer’s pension account
4. Transfer to next employer’s pension account

18
 Your Retirals – Pension (continued)

D Provident Fund (Pension)

Provident Fund (Pension)
Option 1: Monthly Pension
Option 1: Monthly Pension
Employee is entitled for monthly Pension benefit under the Employees Pension Scheme, 1995, on completion of
Employee is entitled
contributory forof
service monthly
10 yearsPension
and onbenefit
attaining under the of
the age Employees
58 [Link]
Employee Scheme, 1995,
can avail on completion
reduced pension atofthe age of
contributory service
50 and above of 10 the
wherein years and onpension
monthly attainingis the age ofat58
reduced years.
the rate Employee can avail
of 4% for every yearreduced
the age pension
fall shortatofthe
58 age of
years.
50 and
 Ifabove wherein the monthly pension is reduced at the rate of 4% for every year the age
you are entitled for Monthly Pension, raised ticket in Alumni Portal. Log into Alumni Portal - fall short of 58 years.
 If you are entitled for Monthly Pension,toraised
[Link] get theticket in Alumni
Monthly Portal.
pension Log intoForm
application Alumni Portal
(Form 10-D).
[Link]
Click on: Help Desk Tab to get the Monthly pension application Form (Form 10 D).
Click on: Help
Select Desk Tab
Category:
Select Category:
Select Sub Category:
Select Sub Category:
Upload Documents (If any):
Upload Documents (If any):
Raise query in “Comments”: &
Raise query
Click in “Comments”: &
on Submit
Click on Submit
 TCS will forward this to the RPFC and further follow ups should be done directly with the RPFC since TCS is not
 TCSinvolved
will forward this
in the to the RPFC
Monthly andprocess
Pension further follow ups should be done directly with the RPFC since TCS is not
involved in the Monthly Pension process
Option 2: Pension Withdrawal:
Option 2: Pension
We have Withdrawal:
informed by EPFO that they have stopped accepting manual Form 10 C and are requesting the member to
Weinitiate
have informed
pension by EPFO thatonline
withdrawal they have stoppedyou
We request accepting
to kindlymanual
initiateForm 10 C andwithdrawal
the pension are requesting the
online atmember
the EPFOtoportal
initiate pension
through yourwithdrawal
TCS UAN atonline Wegiven
the path request you to kindly initiate the pension withdrawal online at the EPFO portal
below
through your TCS UAN
[Link] at the path
>>> Services >>>given below
Member UAN/Online Services >>> Enter UAN & Password >>> Online Services Menu >>
[Link]
Form 10 >>> Services >>> Member UAN/Online Services >>> Enter UAN & Password >>> Online Services Menu >>
Form 10

19
 Your Retirals – Pension (continued)

D Provident Fund (Pension)

Provident Fund (Pension)
Option 3: Scheme Certificate:
Option 3: Scheme
You can opt for Certificate:
Scheme Certificate under following scenarios -
[Link] for Scheme
you Certificate
are joining under following
an establishment which scenarios -
is not covered under the provisions of Pension Scheme and you wish
1. When you are
to retain joining
your an establishment
membership which
with Pension is not covered under the provisions of Pension Scheme and you wish
Fund.
to retain
2. If you your
have membership
rendered thewith Pension
eligible Fund.
service (i.e. Service more than 9.5 years) however not attended the age of 58 years
2. If you have rendered the eligible service (i.e.
and you are not joining any organization covered Service under
more than 9.5 years)
Pension [Link] not attended the age of 58 years
andthe
Fill you are not form
attached joining any
and organization
submit the samecovered
to yourunder
BranchPension Scheme.
Separation Officer. (Refer: Artifact 6 -
Fill Employee
the attached form and submit the same to your Branch Separation
Pension Scheme Form (EPS)10 C- TCS, Artifact 6a – Guidelines for Officer. (Refer:
fillingArtifact
Form 10 6 -C- (EPS)
Employee Pension Scheme Form (EPS)10 C- TCS, Artifact 6a – Guidelines for filling Form 10 C- (EPS)

20
 Retirals Settlement - Contacts and timelines

1. Fill the forms in consultation with your Branch Separation Officer and submit the same on or before the last working day.
2. The  timelines  stipulated below may be higher at the financial year end (month of March & April) due to year end closure of
accounts.

Superannuation (Option 2a) 1. Settlement application will be submitted to LIC post completion of FFS. You will directly
(Form to complete: Artifact 1 – receive an intimation from LIC on settlement of the Fund. This will take approximately
Superannuation Application Form Option 2a) 3 to 4 months from date of submission of the form.
2. In case you have queries after your release or experience delays beyond the above
stipulated timelines you may raise ticket in Alumni portal. Log into Alumni Portal -
[Link]
Provident fund (Withdrawal option) 1. The process of settlement will be completed in a month’s time (except if you have
(Form to refer/complete: Log in to alumni declared reason for withdrawal as unemployed for two months).
Portal) 2. In case you have queries after your release or experience delays beyond the above
stipulated timelines you may raise ticket in Alumni portal. Log into Alumni Portal -
[Link]
3. In case you are an International Worker, you may write to Sapna Nair at
s.nair11@[Link] for any queries related to your PF and Pension.
Pension Withdrawal 1. Associate have to initiate pension withdrawal online We request you to kindly initiate
(Form to refer/complete: the pension withdrawal online at the EPFO portal through your TCS UAN and further
[Link] 5 - Employee Pension Scheme Form follow ups should be done directly with the RPFC
10 C 2. The  RPFC Office takes approx 2-3 months to settle the pension amount from the date
[Link] 5a – Guidelines for filling the of receipt of forms at their end and you will get the intimation directly from RPFC.
Pension Form)
3. Post release from TCS, For any queries you can raise ticket in Alumni portal. Log into
Alumni Portal - [Link]

21
 Read More – Links to important policies

These can be viewed in Ultimatix > Knowmax > MyHR > India > Benefits > Retirals and may be referenced only up to the last working
day, since access to the system will be discontinued post this date.

TCS India Policy - Separation

TCS India (BPS) Policy – Notice Period

TCS India Policy - Gratuity

TCS India Policy – Provident Fund Pension Scheme

TCS India Policy – Provident Fund

TCS India Policy - Superannuation

22
 Post Release from TCS

Receive Full and Final Settlement (FFS) statement

 TCS will complete your FFS within approximately 45 business days after your Date of Release (timelines may be higher
during the year ending in April / May every year. You will receive the Full and Final Settlement Statement in an email
sent to your last recorded email id.
1. Net Payment (payable by TCS): The amount will be credited to your India salary account within a weeks time from
the date of FFS.
2. Net Recovery (due from the employee to TCS): You are required to follow the instructions in the email and repay
the amount back to TCS within 7 calendar days.
Receive the ‘Service Letter’ and ‘Relieving Letter’

1. Net Payment (payable by TCS): The letters are issued in soft copy to your correspondence email id within a week
of completing the FFS.
2. Net Recovery (due from the employee to TCS): For a Net Recovery case, the letters will be issued only after you
have settled the outstanding dues with TCS.
3. The letters will be released in Soft Copy only. The Soft Copy is an authorised format and should you require a hard
copy you can take a print out of the same.

Why it is critical to settle outstanding dues with TCS immediately?

• So that you can receive the ‘Service Letter’ and ‘Relieving Letter’ on time as these are critical documents to submit for
any current and future career options you may explore with any other organisation in India.
•• InIn case
case you
you plan
plan to
to apply
apply for
for permanent
permanent residency
residency in
in another
another country
country in
in the
the future,
future, you
you may
may require
require to
to submit
submit such
such
letters to the concerned authorities.
letters to the concerned authorities.
•• Most employers conduct a background check with TCS and status of the settlement/non payment of dues is often one of
the
the parameters
parameters which
which is
is queried.
queried.
•• To
To avoid any legal implications arising
avoid any legal implications arising from
from non-settlement
non-settlement of
of dues.
dues.

23
 Keep in touch!

Register on the TCS Alumni Portal

 We invite you to stay connected with TCS by registering on our Alumni Portal.
Alumni Portal Path : [Link]
 You will receive an email confirming your registration along with the login credentials, 2 days after your
approved release date. You will also receive a one-time password which you will need to change on the first
login
 In case you do not receive this email, you may register yourself at [Link] and
select “Register Now” or If you have already registered then please select “Forgot your password” to
reset password.
 If you are having any issues while login to Alumni Portal, request you to connect with alumni technical team
at CONTACT US and raise the ticket.

Documents Available for download in Alumni Portal after 15 days from Date of Release.

 Latest PF Statement
 Latest Superannuation Statement (If Eligible)
 Last 3 years Form 16
 Last 6 months Payslips
 FFS statement
 PF Settlement Letter
 Retiral settlement forms (PF, SF and Pension)

24
 Keep in touch!

Corporate Separation Team – Escalation Matrix

Note:
Note: For
For any
any queries
queries prior
prior to
to your
your
release,
release, you
you may
may contact
contact your
your HR
HR or
or Name – Mr. Anoop Phoenix Thomas
Branch Separation Officer. Post Email – [Link]@[Link]
release
2nd Level Escalation
release you
you will
will be
be assisted
assisted by
by our
our
Corporate FFS team at the contacts
Corporate FFS team at the contacts
provided
provided in
in this slide.
this slide
2 business day SLA

Name – Mr. Dipesh Gudkha

1st Level Escalation Email – [Link]@[Link]

2 business day SLA

Contact Point Email – [Link]

For any escalations please include your TCS Employee
number
number andand the
the word
word ‘Escalation’
‘Escalation’ in
in the
the subject
subject of
of
you
you email. Please escalate to the next level only
email. Please escalate to the next level only if
if
3 business days SLA you do not receive the required response at the
earlier
earlier level
level within
within the
the stipulated
stipulated SLA.
SLA.

25
Thank You