PRESTIGE INSTITUTEOF MANAGEMENT &RESEARCH INDORE
PRESENTATION ON
e- PAYMENT
SUBMITTED BY :- SUBMITED TO:-
NITIN CHOUDHARY PROF. MANALI AGARWAL
MANISH DEVHARE
VINAYAK SIGHN PARIHAR
SUDDHAKER TOMAR
Electronic payment is a electronic transfer of
information that equates to moving funds
one financial institution to another.
E-payment systems
To transfer money over the Internet
Methods of traditional payment
Check, credit card, or cash
Methods of electronic payment
Electronic cash, software wallets, smart cards, and
credit/debit cards
Scrip is digital cash minted by third-party organizations
2/16/00 EMTM 553 3
Requirements for e-payments
Atomicity
Money is not lost or created during a transfer
Good atomicity
Money and good are exchanged atomically
Non-repudiation
No party can deny its role in the transaction
Digital signatures
2/16/00 EMTM 553 4
Desirable Properties of Digital Money
Universally accepted
Transferable electronically
Divisible
Non-forgeable, non-stealable
Private (no one except parties know the amount)
Anonymous (no one can identify the payer)
Work off-line (no on-line verification needed)
No known system satisfies all.
2/16/00 EMTM 553 5
Types of E-payments
E-cash
Electronic wallets
Smart card
Credit card
2/16/00 EMTM 553 6
Electronic Cash
Primary advantage is with purchase of items less
than $10
Credit card transaction fees make small purchases
unprofitable
Micropayments
Payments for items costing less than $1
2/16/00 EMTM 553 7
E-cash Concept
Merchant
1. Consumer buys e-cash from Bank
2. Bank sends e-cash bits to consumer (after
5 charging that amount plus fee)
3. Consumer sends e-cash to merchant
4
4. Merchant checks with Bank that e-cash
Bank 3 is valid (check for forgery or fraud)
5. Bank verifies that e-cash is valid
6. Parties complete transaction: e.g., merchant
2 present e-cash to issuing back for deposit
1 once goods or services are delivered
Consumer still has (invalid) e-cash
Consumer
2/16/00 EMTM 553 8
Electronic Cash Issues
E-cash must allow spending only once
Must be anonymous, just like regular currency
Safeguards must be in place to prevent
counterfeiting
Must be independent and freely transferable
regardless of nationality or storage mechanism
Divisibility and Convenience
Complex transaction (checking with Bank)
Atomicity problem
2/16/00 EMTM 553 9
Two storage methods
On-line
Individual does not have possession personally of
electronic cash
Trusted third party, e.g. online bank, holds customers’
cash accounts
Off-line
Customer holds cash on smart card or software wallet
Fraud and double spending require tamper-proof
encryption
2/16/00 EMTM 553 10
Advantages and Disadvantages of Electronic
Cash
Advantages
More efficient, eventually meaning lower prices
Lower transaction costs
Anybody can use it, unlike credit cards, and does not
require special authorization
Disadvantages
Tax trail non-existent, like regular cash
Money laundering
Susceptible to forgery
2/16/00 EMTM 553 11
Electronic Cash Security
Complex cryptographic algorithms prevent double
spending
Anonymity is preserved unless double spending is
attempted
Serial numbers can allow tracing to prevent money
laundering
Does not prevent double spending, since the merchant
or consumer could be at fault
2/16/00 EMTM 553 12
How to sign with blind fold?
How?
Basic: Sign anything
1. You encrypt the message
2. Send it to the bank
3. The bank signs the message and
returns it
4. You decrypt the signed
message
5. You spend it
2/16/00 EMTM 553 13
Anonymous digital cash?
Protocol #1
Protocol #2
Protocol #3
Protocol #4
2/16/00 EMTM 553 14
Detecting Double Spending
2/16/00 EMTM 553 15
Electronic Wallets
Stores credit card, electronic cash, owner
identification and address
Makes shopping easier and more efficient
Eliminates need to repeatedly enter identifying information
into forms to purchase
Works in many different stores to speed checkout
[Link] one of the first online merchants to
eliminate repeat form-filling for purchases
2/16/00 EMTM 553 16
An Electronic Checkout Counter Form
2/16/00 EMTM 553 17
Electronic Wallets
Agile Wallet
Developed by CyberCash
Allows customers to enter credit card and identifying information
once, stored on a central server
Information pops up in supported merchants’ payment pages,
allowing one-click payment
Does not support smart cards or CyberCash, but company expects to
soon
eWallet
Developed by Launchpad Technologies
Free wallet software that stores credit card and personal information
on users’ computer, not on a central server; info is dragged into
payment form from eWallet
Information is encrypted and password protected
Works with Netscape and Internet Explorer
2/16/00 EMTM 553 18
Electronic Wallets
Microsoft Wallet
Comes pre-installed in Internet Explorer 4.0, but not in
Netscape
All information is encrypted and password protected
Microsoft Wallet Merchant directory shows merchants
setup to accept Microsoft Wallet
2/16/00 EMTM 553 19
Entering Information Into Microsoft Wallet
2/16/00 EMTM 553 20
Current state of the market - online data
exchanges
Providing payment and order information to merchants while shopping
online is typically a manual consumer process
27% of online buyers abandon orders before check-out due to the
hassle of filling out forms 1
There is no standard way for identifying the specific data attributes that
consumers must provide to merchants during an online transaction
This significantly complicates/limits the ability for digital wallets to
automatically exchange information with a merchant web site
“76% of merchants surveyed indicated they are willing to participate in
a multi site wallet enterprise,” indicating that “multi site wallets offer
reduced acquisition costs that far outweigh the risk to merchants of
losing an existing customer” 1
1 Jupiter Communications
2/16/00 EMTM 553 21
Summary of current ECML specification
min min
field field
field names length field names length
Ecom_ShipTo_Postal_Name_Prefix 4 Ecom_ReceiptTo_Postal_Name_Prefix 4
Ecom_ShipTo_Postal_Name_First 15 Ecom_ReceiptTo_Postal_Name_First 15
Ecom_ShipTo_Postal_Name_Middle 15 Ecom_ReceiptTo_Postal_Name_Middle 15
Ecom_ShipTo_Postal_Name_Last 15 Ecom_ReceiptTo_Postal_Name_Last 15
Ecom_ShipTo_Postal_Name_Suffix 4 Ecom_ReceiptTo_Postal_Name_Suffix 4
Ecom_ShipTo_Postal_Street_Line1 20 Ecom_ReceiptTo_Postal_Street_Line1 20
Ecom_ShipTo_Postal_Street_Line2 20 Ecom_ReceiptTo_Postal_Street_Line2 20
Ecom_ShipTo_Postal_Street_Line3 20 Ecom_ReceiptTo_Postal_Street_Line3 20
Ecom_ShipTo_Postal_City 22 Ecom_ReceiptTo_Postal_City 22
Ecom_ShipTo_Postal_StateProv 2 Ecom_ReceiptTo_Postal_StateProv 2
Ecom_ShipTo_Postal_PostalCode 14 Ecom_ReceiptTo_Postal_PostalCode 14
Ecom_ShipTo_Postal_CountryCode 2 Ecom_ReceiptTo_Postal_CountryCode 2
Ecom_ShipTo_Telecom_Phone_Number 10 Ecom_ReceiptTo_Telecom_Phone_Number 10
Ecom_ShipTo_Online_Email 40 Ecom_ReceiptTo_Online_Email 40
Ecom_BillTo_Postal_Name_Prefix 4 Ecom_Payment_Card_Name 30
Ecom_BillTo_Postal_Name_First 15 Ecom_Payment_Card_Type 4
Ecom_BillTo_Postal_Name_Middle 15 Ecom_Payment_Card_Number 19
Ecom_BillTo_Postal_Name_Last 15 Ecom_Payment_Card_Verification 4
Ecom_BillTo_Postal_Name_Suffix 4 Ecom_Payment_Card_ExpDate_Day 2
Ecom_BillTo_Postal_Street_Line1 20 Ecom_Payment_Card_ExpDate_Month 2
Ecom_BillTo_Postal_Street_Line2 20 Ecom_Payment_Card_ExpDate_Year 4
Ecom_BillTo_Postal_Street_Line3 20 Ecom_Payment_Card_Protocol 20
Ecom_BillTo_Postal_City 22
Ecom_BillTo_Postal_StateProv 2 Ecom_ConsumerOrderID 20
Ecom_BillTo_Postal_PostalCode 14
Ecom_BillTo_Postal_CountryCode 2 Ecom_SchemaVersion 30
Ecom_BillTo_Telecom_Phone_Number 10
Ecom_BillTo_Online_Email 40 Ecom_TransactionComplete -
2/16/00 EMTM 553 22
Smart Cards
Magnetic stripe
140 bytes, cost $0.20-0.75
Memory cards
1-4 KB memory, no processor, cost $1.00-2.50
Optical memory cards
4 megabytes read-only (CD-like), cost $7.00-12.00
Microprocessor cards
Embedded microprocessor
(OLD) 8-bit processor, 16 KB ROM, 512 bytes RAM
Equivalent power to IBM XT PC, cost $7.00-15.00
32-bit processors now available
2/16/00 EMTM 553 23
Smart Cards
Plastic card containing an embedded microchip
Available for over 10 years
So far not successful in U.S., but popular in Europe,
Australia, and Japan
Unsuccessful in U.S. partly because few card readers
available
Smart cards gradually reappearing in U.S.; success
depends on:
Critical mass of smart cards that support applications
Compatibility between smart cards, card-reader devices,
and applications
2/16/00 EMTM 553 24
Smart Card Applications
Ticketless travel
Seoul bus system: 4M cards, 1B transactions since 1996
Planned the SF Bay Area system
Authentication, ID
Medical records
Ecash
Store loyalty programs
Personal profiles
Government
Licenses
Mall parking
...
2/16/00 EMTM 553 25
Advantages and Disadvantages of
Smart Cards
Advantages:
1. Atomic, debt-free transactions
2. Feasible for very small transactions (information commerce)
3. (Potentially) anonymous
4. Security of physical storage
5. (Potentially) currency-neutral
Disadvantages:
1. Low maximum transaction limit (not suitable for B2B or most B2C)
2. High Infrastructure costs (not suitable for C2C)
3. Single physical point of failure (the card)
4. Not (yet) widely used
2/16/00 EMTM 553 26
Credit Cards
Credit card
Used for the majority of Internet purchases
Has a preset spending limit
Currently most convenient method
Most expensive e-payment mechanism
MasterCard: $0.29 + 2% of transaction value
Disadvantages
Does not work for small amount (too expensive)
Does not work for large amount (too expensive)
Charge card
No spending limit
Entire amount charged due at end of billing period
2/16/00 EMTM 553 27
Payment Acceptance and Processing
Merchants must set up merchant accounts to accept
payment cards
Law prohibits charging payment card until
merchandise is shipped
Payment card transaction requires:
Merchant to authenticate payment card
Merchant must check with card issuer to ensure funds
are available and to put hold on funds needed to make
current charge
Settlement occurs in a few days when funds travel
through banking system into merchant’s account
2/16/00 EMTM 553 28
Processing a Payment Card Order
2/16/00 EMTM 553 29
Open and Closed Loop Systems
Closed loop systems
Banks and other financial institutions serve as
brokers between card users and merchants -- no
other institution is involved
American Express and Discover are examples
Open loop systems
Transaction is processed by third party
Visa and MasterCard are examples
2/16/00 EMTM 553 30
Setting Up Merchant Account
Merchant bank
Also called acquiring bank
Does business with merchants that want to accept
payment cards
Merchant receives account where they deposit card
sales totals
Value of sales slips is credited to merchant’s account
2/16/00 EMTM 553 31
Processing Payment Cards Online
Can be done automatically by software packaged with
electronic commerce software
Can contract with third party to handle payment card
processing
Can also pick, pack, and ship products to the customer
Allows merchant to focus on web presence and supply
availability
2/16/00 EMTM 553 32
Credit Card Processing
SOURCE: PAYMENT
PROCESSING INC.
2/16/00 EMTM 553 33
Payment Processing Services
Internetsecure
Provides secure credit card payment services
Supports payments with Visa and MasterCard
Provides risk management and fraud detection, and
ensures all proper security for credit card transactions
is maintained
Ensures all transactions are properly credited to
merchant’s account
2/16/00 EMTM 553 34
Identity Theft
• Generally a human issue
– Not clear improved security protocols would help much
• Stolen IDs
– Bank of America, - Feb 2005 – 1,200,000 government employee
IDs
• Information sold to improper agents
– ChoicePoint – Feb 2005 – 145,000 ID’s
– [Link]
[Link]
• Compromised passwords ?
– Lexis/Nexis – March/April 2005 – 32,000 then 280,000 IDs
– [Link]
EMTM 553
2/16/00 35
Risk/problem
• Fraud against your account
• Money laundering scams
• Unsavory sellers
2/16/00 EMTM 553 36
Cont……….
• Currently limping by with weak authentication
– Lots of passwords or somewhat easily learned account
#’s.
• As long as fraud rate is low enough, things will
not change
– Buyers risk is bound
– Merchant bears the lose due to fraud
• Stronger authentication, i.e. certificate
hierarchies will probably come along eventually
– Even strong authentication does not solve all the
problems
2/16/00 EMTM 553 37
Cont……..
> cutomer has to open online account with
organization—username, password
> protection of password
>very complex to maintain transection if a cuatomer
has more than one or two accounts (online)
2/16/00 EMTM 553 38
Desigining of e-payment
system
It consists of some stages
> database design
> interface design
> sequence design
2/16/00 EMTM 553 39
Cont………
> software domain
> availability of machinary and equipment to do so..
2/16/00 EMTM 553 40
Payment Processing Services
Internetsecure
Provides secure credit card payment services
Supports payments with Visa and MasterCard
Provides risk management and fraud detection, and
ensures all proper security for credit card transactions
is maintained
Ensures all transactions are properly credited to
merchant’s account
2/16/00 EMTM 553 41
Payment Processing Services
Tellan
Provides PCAuthorize for smaller commerce sites and
WebAuthorize for larger enterprise-class merchant sites
Both systems capture credit card information from the
merchant’s form and connect directly to the bank
network using dial-up or private, leased lines
Bank network receives credit information, performs
credit authorization, and deposits the money in the
merchant’s bank account
The merchant’s web site receives confirmation or
rejection of the transaction, which is communicated to
the customer
2/16/00 EMTM 553 42
Payment Processing Services
IC Verify
Provides electronic transaction processing for
merchants for all major credit and debit cards
Also allows check guarantees and verification
transactions
A CyberCash company
[Link]
Online, real time service that links merchants with
issuing banks by simply inserting a small block of
HTML code into their transaction page
2/16/00 EMTM 553 43
Secure Electronic Transaction
(SET) Protocol
Jointly designed by MasterCard and Visa with backing of Microsoft,
Netscape, IBM, GTE, SAIC, and others
Designed to provide security for card payments as they travel on the
Internet
Contrasted with Secure Socket Layers (SSL) protocol, SET validates
consumers and merchants in addition to providing secure transmission
SET specification
Uses public key cryptography and digital certificates for validating both
consumers and merchants
Provides privacy, data integrity, user and merchant authentication, and
consumer nonrepudiation
2/16/00 EMTM 553 44
The SET protocol
The SET protocol coordinates the activities of the customer,
merchant, merchant’s bank, and card issuer. [Source: Stein]
2/16/00 EMTM 553 45
SET Payment Transactions
SET-protected payments work like this:
Consumer makes purchase by sending encrypted
financial information along with digital certificate
Merchant’s website transfers the information to a
payment card processing center while a Certification
Authority certifies digital certificate belongs to sender
Payment card-processing center routes transaction to
credit card issuer for approval
Merchant receives approval and credit card is charged
Merchant ships merchandise and adds transaction
amount for deposit into merchant’s account
2/16/00 EMTM 553 46
SET uses a hierarchy of trust
All parties hold certificates signed directly or
indirectly by a certifying authority. [Source: Stein]
2/16/00 EMTM 553 47
SET Protocol
Extremely secure
Fraud reduced since all parties are authenticated
Requires all parties to have certificates
So far has received lukewarm reception
80 percent of SET activities are in Europe and Asian countries
Problems with SET
Not easy to implement
Not as inexpensive as expected
Expensive to integrated with legacy applications
Not tried and tested, and often not needed
Scalability is still in question
2/16/00 EMTM 553 48
Q &A
2/16/00 EMTM 553 49