Radisson Blu Hotel Tashkent
Shakhzoda Fayzullaeva, Ibrokhim Kamolov
Mashkhura Isokova, Umidjon Kosimov
STRENGTHS
• Care for the
people
• Locations are
added
• People and
organizations are
tagged in photos
STRENGTHS
• Posts include both photos
and videos
• Captions are in both
Russian and English
(sometimes Uzbek)
• Has a descriptive
“about” section in
Facebook
• Close to the subway,
airport, and has cafes
nearby
WEAKNESSES IG
• Posts are rare
• Posts are overly colorful
• Ugly photos and design
• Hotel needs refurbishment
• Engagement level is dropping
• Not all features are implemented
(IG stories/IGTV)
• Uninformative bio
IG Feed When Engagement Was Higher
Recent IG Posts
Only 10 videos
The videos are short
No tags in the videos
Weird titles for some videos
Inconsistency in adding descriptions
WEAKNESSES No captions, only auto-generated ones
YOUTUBE No call to action in the comments, thus no engagement
No thumbnails
No cover video (intro)
No playlists
Poor description (about)
No links (about)
Slight variation of
Instagram and Facebook
posts
Less words on photos and
OPPORTUNITIES
more scenes of Tashkent
Collaboration with business
companies
Hyatt Hilton Radisson Blu International
Change of Social Media Manager
Risk of losing awareness
THREATS
Risk of Pandemics
Not following standards leads to the
loss of the name
TARGET MARKET
Tourists who are coming to visit Tashkent
Families who want to spend their weekend in a Hotel with a pool
People who want to have banquets such as New Year
Couples
People who want to have business meetings/conferences
Promotions on Instagram
Giveaways
CAMPAIGNING Making conferences/events by calling
business people and such
• Was built in 2003 and renovated in 2014;
• Has roots to SAS Royal Hotel dating back to 1960,
which was the world's the first designer hotel Background
( Arne Jacobsen);
• Radisson Blu brand came into being in 2009, after
Radisson SAS
Background:
Objectives:
> working on posts (design,
consistency, highly engagemen and
making more informative;
> Iproving responsivenss
and engagement with followers;
> Providing more videos with live
comments and reactions of guests;
Strategy:
Budget
Before determining the budget for
SMM promotion, we must:
• determine the business goals that
the SMM should solve.
• analyze the pages of competitors;
• determine the format of presence
in social networks
BUDGET
PR:
Publications on Mass Media (Kun.uz; Daryo.uz;
Uznews, etc.) – 200,000 sum
Sponsorships (With bloggers, vloggers, Tik- 900,000 sum
Tokers, etc.) – 500,000 sum
Participation in contests – 200,000 sum
ADS:
Contextual advertising – 500,000 sum
Targeted advertising – 500,000 sum
1,700,000 sum
Native advertising (articles) – 200,000 sum
PR ADS Advertising with bloggers – 500,000 sum