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Overview of E-Commerce: Features & Benefits

E-commerce refers to commerce conducted via computers and networks. It has grown from early uses of electronic funds transfer and electronic data interchange between businesses to today's widespread use of the internet for business-to-consumer and business-to-business transactions. The main elements of e-commerce include business websites that allow consumer shopping and transactions between businesses. The advantages of e-commerce include increased sales reach, decreased costs, and 24-hour operations, while disadvantages include inability to inspect products and rapidly changing technologies.

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Priyanka Grewal
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87 views15 pages

Overview of E-Commerce: Features & Benefits

E-commerce refers to commerce conducted via computers and networks. It has grown from early uses of electronic funds transfer and electronic data interchange between businesses to today's widespread use of the internet for business-to-consumer and business-to-business transactions. The main elements of e-commerce include business websites that allow consumer shopping and transactions between businesses. The advantages of e-commerce include increased sales reach, decreased costs, and 24-hour operations, while disadvantages include inability to inspect products and rapidly changing technologies.

Uploaded by

Priyanka Grewal
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

E-COMMERCE

Submitted By: Priyanka Grewal 3423 MBA(Hons.) 2.1

CONTENT
INTRODUCTION HISTORY FEATURES PROCESS ARCHITECTURE ELEMENTS SCOPE ADVANTAGES DISADVANTAGES CONCLUSION

ELECTRONIC COMMERCE (E-COMMERCE)


Commerce

refers to all the activities such as the purchase and sale of goods or services. Marketing,Sales,Payment,Fulfillment,Cus tomer service Electronic commerce is doing commerce with the use of computers,networks and commerce enabled software(more than just online shopping)

BRIEF HISTORY
1970s: Electronic Funds Transfer (EFT) Used by the banking industry to exchange account information over secured networks Late 1970s and early 1980s: Electronic Data Interchange (EDI) for e-commerce within companies Used by businesses to transmit data from one business to another 1990s: the World Wide Web on the Internet provides easy-to-use technology for information publishing and dissemination Cheaper to do business (economies of scale) Enable diverse business activities (economies of scope)

FEATURES
Online

Business Covers vast amount of B2B and B2C Advertisement Anytime and anywhere service Direct contact between buyers and sellers Reduction of cost Medium of interaction Expand the business

PROCESS OF E-COMMERCE
1.

2.

3.

4.

Attract customers Advertising, marketing Interact with customers Catalog, negotiation Handle and manage orders Order capture Payment Transaction Fulfillment (physical good, service good, digital good) React to customer inquiries Customer service Order tracking

WEB-BASED E-COMMERCE ARCHITECTURE

Tier1

Tier 2

Tier3

Tier N

DMS
Client
Web Server Database Server Application Server

THE MAIN ELEMENTS OF E-COMMERCE


Consumer shopping on the Web, called B2C (business to consumer) Transactions conducted between businesses on the Web, call B2B (business to business) Transactions and business processes that support selling and purchasing activities on the Web Supplier, inventory, distribution, payment management Financial management, purchasing products and information

SCOPE OF E-COMMERCE
E-PAYMENT-It

does not involve physical exchange of currency. Its convenient to make payment via network. E-BANKING-It means anywhere anytime banking. E-MARKETING-The growth of internet has created opportunities for consumers and firms to participate in online global market place.

CONT..
E-SECURITY-Its

is system to protect data and system through use of adequate precautions.


E-GOVERNANCE-It

is technology law which confers authority on government, to issue notification as well as accept fillings, payment of fees etc.

INFRASTRUCTURE FOR E-COMMERCE


The

Internet system of interconnected networks that spans the globe routers, TCP/IP, firewalls, network infrastructure, network protocols The World Wide Web (WWW) part of the Internet and allows users to share information with an easy-to-use interface Web browsers, web servers, HTTP, HTML Web architecture Client/server model N-tier architecture; e.g., web servers, application servers, database servers, scalability

ADVANTAGES OF ELECTRONIC COMMERCE


Increased

sales Reach narrow market segments in geographically dispersed locations Create virtual communities Decreased costs Handling of sales inquiries Providing price quotes Determining product availability High speed & 24 hour working

DISADVANTAGES OF ELECTRONIC COMMERCE


Loss

of ability to inspect products from remote locations Rapid developing pace of underlying technologies Difficult to calculate return on investment Cultural and legal impediments

CONCLUSION

Thus, we come to the conclusion that ECommerce has great advantage for industrialization which has laid to revolutionalization. Thus, increasing the growth of our country in terms of economy.

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