Family Business
Management
This is all about Sharma Automobiles, which is
founded by Father (Mr. Sanjay Sharma).
Business was established in 1999, at that time
rarely 2-3 Automobile shops were there in
History Roha.
Then called as ‘Roha Automotive’ started with
of local service center for all two-wheelers.
Later in 2007-08 my dad has taken authorized
Business spare parts and service center dealership.
Ultimately since that our business started
Within months
expanding into after
a hugeexpanding
garage. business into
Authorized spare parts dealer it became a one
stop destination for two wheeler’s spare parts
and accessories.
My dad Mr. Sanjay Sharma were having passion of
bike modifications. So, he decided to have a shop
which would be one stop destination for every biker
living
In earlyin2000s
Roha there
and nearby.
was a need for proper authorized
Reasons service centers in Roha. So, my dad took that
opportunity and placed a perfect start-up.
for Taking all conditions into consideration he started
giving bike servicing's.
Business’ He gave job opportunities to the poor and needy
people around the town.
existence
He started making a good profits within just few
months.
My Dad’s belief is that
everyone who visit our shop
must get whatever
Founder’s accessories they want.
Vision & Customer’s happiness and
His Mission is to provide
satisfaction is my dad’s the
Mission best quality servicing and
priority in the business.
modifications for their
customers at a reasonable
price.
Initially complete business was managed by
Leadership, my Dad only, then after few years when he
made good profit in the business, he started
Operation making a managing team.
Later he expanded business and kept some
& insight professional mechanics for servicing and
about modifications of the bikes.
Founder By increasing staff and workers they were
started giving quick services to their
and his customers.
vision & They were providing the best services at
affordable prices.
mission
Profit-motive is not only purpose for our
business but also customer’s needs,
satisfaction and their one stop destination is
our aim.
Purpose & During the early pandemic (Covid19) he
raised money for donations. Every year on
contribution birthdays in our family of 4 he serves food to
of business poor people living in nearby villages.
He constantly looking for openings where they
towards could create a business that would fill a much-
society needed gap.
Dedicated employees make sure that the area
surrounding our garage is well cared for at
every moment.
Initially when the business was new in the market
the first aim of my dad was to attract bikers
towards our shop for servicing and or
modifications.
Later after expanding our business into authorized
service center, he kept working for long than the
Strategies earlier days. So that he gets connected with so
many after
around the town.
Even expansion dad advertised his business
for through local newspapers and pamphlets.
growth He started giving doorstep servicing's to the
nearby places.
Did partnerships with local nearby service
providers. Which ultimately result in customer
attractions.
He arranges Periodic assemblies
between managing
team(working staff) and
During meetings
mechanics. they makes
Governance planning and decision-making
in our on important events.
He motivates his workers for
Business giving top class services to their
customers.
Profits & Capital Management is
also discussed during those
meetings.
Maybe after completing my MBA, I will takeover
the entire business.
Now also it might be a perfect time to takeover
business. But still, I need to gain some skills and
knowledge so that I can identify skills gap &
Making a goodinand
training needs ourconstant
[Link] in a business.
Succession
Keeping records of everything through which we
Plan can easily control our capital/profits.
Evolving business through the needs and demands
of the customers.
Identifying weaknesses and improvements in our
business.
He always keeps motivating his
employees. And ensures professional
development of employees, helping them
Developed a team
improve their skill that
. is innovative in
servicing’s as well as in modifications.
Management
Understanding the demands and
Development requirements of customers and working
Plan on it.
He utilizes formal, comprehensive and
systematic approaches to accomplish
desired business outcomes.
He records and analyses our staff’s
progress.
