8D
CAPA HEMANT
What is
8D
8D / 8 Discipline is a problem-solving method used
globally . Mainly in manufacturing industry by quality
engineers and operations managers . The Purpose of 8D
Problem solving method is to identify, Correct and prevent
problems affecting customers, Products and operational
efficiency .
8D Method was introduced & used by Ford Motors
Company
What are the 8
Disciplines
D0
• Prepare and Plan
• Team Formation
D1
• Define and describe the Problem
D2
• Develop Interim Containment Actions
• Root Cause Analysis / Identify The root Cause
D3
D4
• Develop the Permanent Corrective Action
• Implement & Validate the Corrective Actions
D5
D6
• Identify & implement preventive Actions
• Closure and Review / Team Recognitions
D7
D8
D0-Prepare and
Plan
Define the problem statement .
Identify the team members and their roles
Determine the scope and objective
Establish a timeline
D1-Team
Formation
Assemble a cross functional Team (CFT).
Ensure team members have necessary expertise .
Define team roles and responsibilities
D2- Define and describe the
Problem
Gather data to understand the issue .
Define the problem Statement
Identify affected
products/process
D3-Develop Interim
Containment
Implement temporary Actions
Fixes.
Contain the problem to prevent further defects.
Verify effectiveness
D4-Root Cause Analysis /
Identify The root Cause
Identify potential causes.
Analyze data to determine the root cause.
Validate finding .
D5- Develop the Permanent
Corrective Action
Develop permanent solutions.
Evaluate and select best options .
Verify effectiveness.
D6- Implement & Validate the
Corrective Actions
Implement chosen solutions.
Monitor and validate effectiveness .
Documents results.
D7-Identify & implement
preventive Actions
Identify preventive measures.
Implement Controls to prevent similar issues .
Monitor Effectiveness.
D8- Closure and
Review / Team
Recognitions
Document Lessons learned.
Evaluate team performance .
Formalize Closure .
How to do 8D
CAPA
8d CAPA Format is the most commonly used method for
CAPA Implementation specially Auto mobile industries .
It is defined but not rigid/Fixed format for problem
solving
Lets have a look at a sample 8D CAPA Sheet.
8D 8D Summary Report
Format
D0 WHO IS EFFECTED BY THE PROBLEM?
Customer:
Date of Failure:
Tracking Number:
1st Person to report problem:
Value Stream Manager:
Time of Failure: Description of use:
Part No.: 8D Report Number:
Product Name:
D1 TEAM MEMBERS D2 PROBLEM DESCRIPTION
Champion:
Team Leader:
Process Owner:
Supplier:
Customer:
QA:
PICTURE OR SKETCH OF FAILURE
D3 INTERIM CONTAINMENT ACTIONS
D4 ROOT CAUSE
LRC 1
D5 CORRECTIVE ACTIO N
CA 1
D6 CORRECTIVE ACTION IMPLEMENTATION & DATE Date Verified
1. Yes
D7 ACTIONS TAKEN TO PREVENT RECURRENCE
D8 TEAM RECOGNITIO N
APPROVAL Name Signature Date
Which Tools are
used
Fishbonein 8D
Diagram
Pareto Analysis
RCA (Root Cause Analysis )
FMEA ( Failure Mode and Effects Analysis
Why –Why Analysis
Benefi
tsReduce defects and Nonconformities .
Improve Product Quality
Enhance Customer Satisfaction.
Increase efficiency and productivity
Encourages continuous improvements
Too
ls
Common RCA Methods
5W Analysis
Why-Why Analysis
Fishbone Diagram
Pareto Analysis Focus on facts
Fault Tree Analysis , Not
Assumptions
Scatter Diagrams
FMEA
Control Charts …Etc..
Which type of industries are
using
the 8D
Automotive
Aerospace Industries
Medical Industries
Pharma industries .
Manufacturing .
