HUMAN RESOURCE
MANAGEMENT (UHU048)
Instructor : D r. A n u p a m s h a r m a
Email:
a n u p a m @ t h a p a r. e d u
COURSE OBJECTIVES
Course Objectives Skills Developed
To understand the issues and challenges involved in
Conceptual
managing a diverse workforce.
To understand the interplay between, Human
Resource System Design and Human Resource
Conceptual
Planning in governing human resource information
systems.
Interpret and apply basic principles of Human Application
Resource Management.
To demonstrate the similarities and differences
Knowledge enhancement
in Manufacturing and Service Sector
To develop Proficiency in the field of Human
resource Management and ability to take Application
rational decisions while performing various
Strategic Management activities.
COURSE MODULES:-BRIEF DESCRIPTION
Module 1 : Human Resource Management: Concept and Challenges,
HR Philosophy, Policies, Procedures and Practices. HR Profession, and
HR Department, Human resources accounting and audit; Human
resource information system.
Module 2: HRM: recruitment and staffing, benefits, compensation,
employee relations, HR compliance, organizational design, training
and development, human resource information systems (H.R.I.S.) and
payroll.
Module3: Demand Forecasting, Action Plans– Retention, Training,
Redeployment & Staffing, Succession Planning
COURSE MODULES:-BRIEF DESCRIPTION
Module 4: SHRM, relationship between HR strategy and overall corporate strategy, HR
as a Factor of Competitive Advantage, Managing Diversity in the Workplace
Module 5-Human Resource Management in Service Sector- Special considerations for
Service Sector including
Managing the Customer – Employee Interaction
Employee Empowerment and Customer Satisfaction
Service Failure and Customer Recovery – the Role of Communication and Training
Similarities and Differences in Nature of Work for the Frontline Workers and the Backend
Support Services - Impact on HR Practices Stressing Mainly on Performance
Flexible Working Practices – Implications for HR
INSTRUCTIONAL METHODS
Lectures(for theoretical concepts)
Class discussion(recap and interaction)
Flipped classroom(self study topics)
ASSESSMENT CRITERIA
Marks
Sessionals-30
1.Project :15 marks
2.Assignment15 marks
Mid semester-35 Sessionals
MSTs
Final Exam-35 Final Exam
STUDENT BEHAVIORS
Be prompt
Be ready to learn when class begins.
Be prepared
Have materials with you and know due dates.
Be a polite and positive participant
Speak in a normal tone of voice, and listen attentively.
Be productive
Turn in work on time, and always do your best.
Be a problem solver
Correct problems quickly and peacefully before they escalate.
INSTRUCTOR CONTACT INFORMATION
anupam@thapar.
9855572517 8 to 4
edu
QUESTIONS?
