Personality Development –

Art of Self Management

Dr. K. Pavan Kumar
Associate Professor
Department of Civil Engineering
Sir MVIT Bangalore
Emotional Intelligence (EQ)
“The ability to understand, use and manage your own emotions in
positive ways to relieve stress, communicate effectively,
empathize with others, overcome challenges and diffuse
conflicts”
Self Awareness
 Understanding one’s emotions and the way they influence
decisions
 Intuition or “gut-feeling” is connected to self awareness
 Subtle hunches that often turn out to be right, guiding us to
make good choices

You are in a team meeting discussing a new project. As the

conversation progresses, you start feeling uneasy. Your self-
awareness kicks in, allowing you to recognize that their
discomfort stems from the fact that the project’s direction
contradicts your values. This awareness prompts you to
address your concerns in a constructive manner,
contributing to a more aligned and effective project plan.
Self Regulation
 Ability to manage one’s emotions and thoughts despite
external circumstances
 Allows you to stay composed and adapt to various
circumstances

You’re stuck in traffic on the way to an important

work event. Frustration begins building up, but you
consciously regulate your emotions. Instead of
succumbing to anger, you remind yourself that
getting upset won’t change the situation. You
maintain a calm demeanor, ensuring that your
emotions don’t spill over and affect your
interactions when you arrive at the event.
Empathy
 Ability to comprehend and connect with someone else’s
situation, also known as “putting yourself in their shoes”
 Provides a foundation for effective team work
 Sharing another’s feelings even if they haven’t been
through the same experience

You’re at a social gathering and notice a colleague

appears distant and sad despite their attempts to
smile. Drawing on your empathetic abilities, you
approach them and engage in a genuine
conversation. Through active listening, you uncover
that your colleague is dealing with a personal
challenge. Your empathetic response helps them
feel understood and supported.
Social Skills
o Embody all aspects of building and maintaining healthy
relationships, including teamwork, conflict resolution,
communication, and problem solving
o Involves navigating diverse social situations with skill

The team is facing a heated disagreement about

the allocation of resources for different projects.
You use humor to defuse the tension. By making
a lighthearted comment that acknowledges the
stress everyone is feeling, you create a more
relaxed atmosphere and open up space for
collaborative problem-solving.
Personal SWOT For Students
S – Strength W – Weakness O – Opportunity T – Threat
Ask yourself the following questions:
Strengths Weaknesses
What do I enjoy doing? What stops me from achieving my
What are my unique skills? goals?
What skills do I have that others What do I need to improve to
don’t? achieve my goal?
What do others see as my What are my bad habits?
strengths?

Opportunities Threats
How can my network help me with Is my personality hurting my career
my future career? path?
How can my skills fill the need in Are my peers doing a better job
the industry I want to work in? than I am in the same position?
Is there any significant change in Are there any skills my competitors
the industry I can take advantage have that I don’t?
of? Is my financial situation impacting
my goal?
Interpersonal Vs Intrapersonal Skills

Interpersonal Skills Intrapersonal Skills

Related to how people interact and relate

Related to how people relate to themselves
to each other

Active listening Self reflection

Leadership Emotional intelligence

Conflict resolution Self confidence

Adaptability

Decision making

Self-motivation

Time management
 Interpersonal Skills
Effective Enables clear and articulate expression of ideas, thoughts, feelings
communication and body language facilitating understanding and avoiding
misunderstandings
Active listening Fosters attentive and empathetic listening, leading to better
comprehension and building stronger connections with others

Empathy Allow individuals to understand and share the emotions and

perspectives of others, promoting compassion and building
deeper relationships
Conflict resolution Provides the ability to resolve disagreements and conflicts
constructive and mutually beneficial manner, fostering harmony
and collaboration
Collaboration and Facilitates effective cooperation, coordination, and synergy among
Teamwork team members, improving productivity

Leadership Empowers individuals to inspire and motivate others, guide teams

towards shared goals, and create positive and inclusive
environment
Networking Helps individuals build and maintain a strong professional
network, opening doors to opportunities, support and growth
 Intrapersonal Skills
Self-awareness Enables individuals to understand their strengths, weaknesses, values, and
goals, leading to better self-management and decision-making

Emotional intelligence Involves recognizing and managing one's own emotions and understanding
the emotions of others, fostering better interpersonal relationships and
communication
Self-confidence Contributes to a positive self-perception and belief in one's abilities,
leading to increased resilience, assertiveness, and the ability to take risks

Adaptability and Helps individuals navigate and cope with change, challenges, and setbacks,
resilience fostering flexibility and the ability to bounce back

Decision making and Enhances critical thinking, analysis, and judgment skills, enabling effective
problem solving decision-making and creative problem-solving.

Self-motivation and Empowers individuals to set and pursue meaningful goals, maintain focus,
goal setting and stay motivated, leading to personal achievement and growth

Time management Involves effective organization and prioritization of tasks and

responsibilities, optimizing productivity and achieving a healthy work-life
balance
 Non Verbal
Communication
 Body Language
 Body language is an essential element in communication

 Studies reveal that:

“Only 7% of the message is communicated verbally whereas
the non-verbal elements, body language and tone, carry 55%
and 38% of the message respectively”

If one had a better understanding of the meaning of various

bodily movements, one would read others well

A proper understanding of undesirable body movements

helps to gain better control over the communication process
Problematics of Body Language
 Cultural Relativism
- Influence of culture on the use and interpretation of body language
Elements of Body Language
 Eye contact

 Facial expressions

 Head movements

 Gestures

 Postures

 Proxemics

 Haptics
1. Eye Contact
 Invite attention
 Facilitate interaction
 Provide instant feedback
 Reflect the amount of interest
 Reveal states of mind

 Too Much Eye Contact: Expression of dominance or

superiority, lack of respect, threat to or humiliation to other
person
 Too Little Eye Contact: Less attention, dishonesty,
insincerity, shyness
 Facial Expressions Head Movements

Heads up Positive and

Happiness A smile
position neutral attitude

Downward looks, lips Negative or

Heads down
Sadness curled upwards, suspicious state
position
contracted eyes of mind

Anger A steady sharp gaze Tilted head A sign of interest

A sign of
Open mouth, curved
Fear Nod affirmation or
eyelids, trembling
‘yes’
Inclined head, dilated
Interest eyes, slightly open Shake Means ‘no’
mouth

Rubbing & Slapping: Signals confusion, frustration, forgetfulness or

anger
Gestures: Series of movements of body parts is called
gesturing
Movements that are substitute for words
Emblems
Ex: Thumbs up

Movements that accompany speech

Illustrators
Ex: A speaker pointing the index finger

Aspects that signal a change in speech or listening

Regulators Ex: A teacher pauses for a while before delivering a
key point

Movements that reflect a person’s emotional state

Adaptors
Ex: Rubbing the hands indicate eagerness

Movements that clearly reveal emotions

Affect displays
Ex: Fisted hands indicate aggression
Postures: The way in which an individual stands, sits, or
lies down

Body Posture Meaning

Erect body posture while

Confidence or dominance
standing and sitting

Standing or sitting in a Depression or lack of

sagging posture confidence

Standing or sitting with hands

Submissiveness
folded on chest

Leaning forward in a seated

Interest in other party
conversation

Leaning backward in a seated

Negative or hostile attitude
conversation
 Body Posture Meaning

A slight sideways lean in a

Friendliness
seated conversation

A slump in the seat Person is tired

An extremely relaxed position

with asymmetrical arms and Lack of interest or rejection
leg positions

Moderately upright position Enthusiasm and friendliness

Echoing or mirroring Smooth interaction

 Proxemics Haptics

Definition: Use of space and

Definition: Refers to touch
distance in interpersonal
behaviour
communication
A teacher
All type of Functional or
Intimate zone (0 patting the
friendly professional
– 45 cm) shoulders of a
behaviour touch
student
Consultation
Personal zone
with a physician Social touch A handshake
(45 – 120 cm)
or a lawyer

Social zone (120 Group Embracing or

Genial touch
– 360 cm) communication arm linking

Public zone (360 During a lecture

– 750 cm) in classroom
TEAM WORK
What is a Team?
Katzenbach and Smith (1993) define Teams as:
“specific types of formal groups of individuals
who are members of an organization or its
immediate environment (for example: partner,
stakeholder or supply chain organizations) and
who possess complementary characteristics;
share a common goal; and are mutually
accountable for their performance”
Critical points that can be considered as teamwork (Hackman,
1990):
 Share and can articulate a team vision
 Have defined and valued role expectations that they accept
 Enjoy considerable role related autonomy
 Set high standards for themselves and are self-disciplined
 Develop a structure that is responsive to environmental
demands, yet appropriate for the organization and its
environment
 Conduct significant types and portions of decision-making
within the team
 Share leadership to some extent and/or have a formal team
leader
 Freely share information and interpretations with each other
 Acknowledge and reinforce other member’s contributions and
support
 Convey and display mutual respect and trust with one another
Five Critical Teamwork Component

 Mutual performance monitoring

 Back-up behaviours

 Adaptability

 Active leadership

 Team orientation
Why Move To Teamwork
The following areas can be enhanced with
teamwork:
Productivity

Quality

New Technology

Motivation
How to Build Effective Teamwork?
 Clear objectives and agreed goals

 Openness and confrontation

 Support and trust

 Cooperation and conflict

 Sound procedures and decision making

 Appropriate leadership

 Regular review

 Individual development

 Sound inter-group relations

Teamwork and Leadership
“if leadership is not clear to the team, no matter how skilled
or qualified the person is who has this role, his or her efforts
would be blocked or not recognized by the team members”

Responsibilities of a team leader

Clarity on the purpose of the team
Encouraging open and honest dialogue
Ethos of support and mutual trust
Dealing with conflicts and differences
Individual development needs are recognized
Regular review and evaluation of the progress
Ensure a good working relationships within the wider
circles
Should receive appropriate support from team members
Dealing With A Project
Guidelines for students to deal with a project
 Focus attention on the purpose of the project

 Encourage participation and positive collaboration

 Establish a timeline

 Keep the project on track

 Negotiate conflicts