Task Design
& Risk
Assessment
E R G O N O M I C S & FA C I L I T I E S
PLANNING IN TOURISM &
H O S P I TA L I T Y
Lesson Outline
• Concerns in promoting a safe and healthy workplace
WORKPLACE ERGONOMICS
• the science of designing the workplace, keeping
in mind the capabilities and limitations of the
worker
The basic concept is to provide methods, processes, and
designs to promote the healthy well-being of humans
and to maximize the overall potentials of the workspace,
equipment and furniture.
Two major concerns in promoting a safe and
healthy workplace:
PSYCHOLOGICAL &
PSYCHOSOCIAL PHYSICAL
BOREDOM BIOLOGICAL HAZARDS
CHEMICAL HAZARDS
VIOLENCE
PHYSICAL HAZARDS
SEXUAL
SAFETY HAZARDS
HARASSMENT
ERGONOMIC HAZARDS
STRESS
BIOLOGICAL HAZARDS
• Biological hazards are disease-producing agents (pathogens) that can
be transmitted to individuals through various routes of exposure.
Examples:
• viruses, such as Coronavirus (COVID-19) and Japanese encephalitis.
• toxins from biological sources.
• spores.
• fungi.
• pathogenic micro-organisms.
• bio-active substances.
CHEMICAL HAZARDS
• Refer to any chemicals including medications, solutions, gases, vapors,
aerosols, and particulate matter that are potentially toxic or irritating to
the body system.
Examples:
• paints
• drugs
• cosmetics
• cleaning chemicals
• detergents
• gas cylinders
PHYSICAL HAZARDS
• Physical hazards are based on the intrinsic properties
of the chemical.
• There are five main classes of physical hazards namely
Explosive, Flammable, Oxidising, Gases under
Pressure, and Corrosive to metals.
SAFETY HAZARDS
• Safety hazards are unsafe working conditions that can
cause injury, illness, and death.
Examples:
1. Falls and Falling Objects
2. Chemical Exposure
3. Fire Hazards
4. Electrical Hazards
5. Repetitive Motion Injury
ERGONOMIC HAZARDS
• physical factors in the environment that may cause
musculoskeletal injuries
Examples:
repetition, awkward posture, forceful motion, stationary
position, direct pressure, vibration, extreme
temperature, noise, and work stress.
RISK ASSESSMENT
is a methodical, well-
planned, and systematic
process in establishing
the identification of
hazards and evaluating
their interrelationship
with the risk within the
workplace
Hazard vs. Risk
HAZARD RISK
Anything that can cause Possibility that a hazard
potential harm can cause harm in terms
of loss or injury
4 Types of Routine Maintenance
Preventive
Maintenance
Maintenance
Programs
Scheduled Emergency
Maintenance Maintenance
ROUTINE MAINTENANCE
• maintenance activities
such as regular
inspections or machine
servicing
PREVENTIVE MAINTENANCE
• the act of performing
regularly scheduled
maintenance activities to
help prevent unexpected
failures in the future
SCHEDULED MAINTENANCE
• refers to maintenance
tasks that are assigned to
a technician with a given
deadline
EMERGENCY MAINTENANCE
• Maintenance required
when an asset or piece of
equipment suffers an
unexpected breakdown or
change in condition that
results in an immediate
threat to health and safety
[Link] and plan the
workspace
Risk [Link] a safety plan
Assessmen to control hazards
t Tasks [Link] inspect and
schedule maintenance
of workplace
4. Train the
workforce
5. Re-tool the
Risk workforce
Assessmen
6. Document
t Tasks
incidents
7. Maintain
records
Manual Handling
Movements and Maneuvers
General
Tasks for
Operating Machinery &
Equipment
Hospitality
Exposure to Hazardous
Facilities
Substances & Dangerous
Goods and their
Electrical Risks
Hazards
Extreme Environmental
Conditions
Exposure to Loud Noises
General
Tasks for
Cash Handling Hospitality
Facilities
Crashes and Collisions
and their
Work Violence, Sexual
Hazards
Harassment and Stress
Job Title Task Potential Hazards Control Measures
FRONT Computer work
DESK/RECEPTIONIST
Answering guest
inquiries
Handling of
payments
Lifting office
supplies
WAITERS Receiving order
Busing
Preparing drinks
Table setup
Serving food
Cleaning tables
COOK Cutting ingredients
Cooking
Use of equipment
Setting of food
Going to LRC …..
• Borrow the book Ergonomics and Facilities
Planning for the Hospitality Industry from the
library and do some advanced reading and
writing on Chapter 4: Repetitive Task, Task
Design, and Risk Assessment and Chapter 5: Job
Demands, Health and Well-being.
• PREPARE FOR A RECITATION NEXT
MEETING
THANK YOU.
