CONSUMERS

HEALTH
person’s ability to
evaluate and utilize
health information,
products and
services wisely and
effective.
Consumer education
The right to acquire
knowledge and skills to
be an informed consumer
throughout life.
 PURPOSE OF CONSUMER
EDUCATION
1. To gain knowledge to
act as informed
consumer
2. To master skills to
function as informed and
3. To recognize it is
important to be an
informed consumer.
4. Act as informed,
educated and
WHO IS A
CONSUMER?
We are the consumer
because we are all
users. We use goods
and services every day.
We need food, clothing
HEALTH CONSUMER
-They are the one who
exercise health
information, products
•All of us are consumers.
we acquire health
information, purchase
health products, and
avail of health services
to appraise, improve,
 CONSUMER HEALTH
Three components
1. Health information
2. Health products
3. Health services
1. Health information
- Is any concept, step,
or advice that various
sources give to aid the
health status of an
•Sources include
books, print ads,
radio, television, and
internet.
 SOURCES OF HEALTH
INFORMATION
RELIABLE AND
UNRELIABLE
SOURCES
•Reliable source of information
and product
- are licensed professionals who
took up specialized and intensive
studies in the field.
•Unreliable Source
- Are people who are not expert on
these fields.
2. Health products
-Pharmaceutical, cleaning
agents, food, and personal
care products
- These products may be
purchased from various
 DRUGS
1. Over the counter drugs
•Antacid
- medicine that prevents or
lessens the pain caused by
having too much acid in your
Analgesic
- A drug that relieves
pain.
Antipyretic
- an agent that reduces fever.
Antidiarrheal
- to prevent stomach ache and
loss bowel movement.
Laxative
- producing bowel
movements and relieving
constipation
Decongestant
- a medicine that helps stop
thick fluid from building up in
your nose, throat, or chest
when you have a cold or
similar illness.
 2. DOCTOR’S PRESCRIPTION

Antibiotics
- used to kill harmful
bacteria and to cure
infections.
Antidepressant
- used to relieve
depression in a person.
Antihypertensive
- a substance that is
effective against high blood
pressure
3. Health services
- These programs aim to
appraise the health
conditions of individuals
through screening and
examinations, cure and
Provide safety,
emergency care, and
first aid, and ensure a
follow-up program for
individuals who have
•Health services are usually
offered by health care
providers. A health care
provider is a trained
professional who provides
people with health care.
 1. HEALTH PROFESSIONALS
•Who are licensed to practice
medicine and other allied health
programs.
example: physician/doctor
[Link]
[Link]
[Link]
5. Gynecologist
6. Neurologist
7. Orthopedist
8. Ophthalmologist
9. Pediatrician
10. Pulmonologist
11. Urologist
 2. HEALTHCARE FACILITIES
[Link]
- Four kinds: private, voluntary,
government, and teaching.
- Two classification in the Philippines:
General and Specialty
[Link]-in surgery center
- a facility that offers surgery without the
patient being admitted in the hospital.
c. Health center
d. Extended healthcare
facility
- a facility that provides
treatment, nursing care and
residential services to
 HEALTH INSURANCE
Is a financial agreement
between an insurance
company and an individual or
group of people for the
payment of healthcare costs.
this also may pertain to a
 COMPLEMENTARY AND
ALTERNATIVE HEALTHCARE
MODALITIES
Alternative medicine- is
offered in place of traditional
medicine.
Complementary medicine-
 ALTERNATIVE MEDICINES

•Acupuncture
- it is a form of energy
medicine where long thin
needles are inserted to specific
parts of the body to affect the
 VENTOSA CUPPING MASSAGE
THERAPY
this procedure is done by
placing inverted glasses
that have flames from
burning cotton on specific
points in the body. it is
 REFLEXOLOGY
•Similar to acupuncture,
reflexology focuses on treating
specific disorders through
massaging of the soles of the
feet.
 ACUPRESSURE
•Uses the same technique as
that of acupuncture. the only
difference is that acupressure
does not use needles but hands
to apply pressure on certain
parts of the body.
 NUTRITION THERAPY

Approaches treatment of a
medical condition by providing
a tailored diet for a patient.
•Apitherapy •Art therapy
•Aromatherapy •Laughter
•Dance therapy therapy
•Hypnotherapy •Massage
•Relaxation therapy
therapy •Hydro/aqua
THE 8 CONSUMER
RIGHTS
 1. THE RIGHT TO SATISFACTION
OF
BASIC NEEDS
• THE RIGHT: TO HAVE ACCESS TO BASIC,
ESSENTIAL GOODS AND SERVICES: ADEQUATE
FOOD, CLOTHING, SHELTER, HEALTH CARE,
EDUCATION AND SANITATION.
• WITH THIS RIGHT, CONSUMERS CAN LOOK
FORWARD TO THE AVAILABILITY OF BASIC AND
PRIME COMMODITIES AT AFFORDABLE PRICES
AND GOOD QUALITY.
 2. RIGHT TO SAFETY
•THE CONSUMER SHOULD BE
PROTECTED AGAINST THE
MARKETING OF GOODS OR THE
PROVISION OF SERVICES THAT
ARE HAZARDOUS TO HEALTH
AND LIFE.
 3. RIGHT TO INFORMATION
•THE CONSUMER SHOULD BE
PROTECTED AGAINST DISHONEST
OR MISLEADING ADVERTISING OR
LABELING AND HAS THE RIGHT TO
BE GIVEN THE FACTS AND
INFORMATION NEEDED TO MAKE AN
 4. RIGHT TO CHOOSE
•THE CONSUMER HAS THE
RIGHT TO CHOOSE FROM
AMONG VARIOUS PRODUCTS
AT COMPETITIVE PRICES WITH
AN ASSURANCE OF
 5. RIGHT TO
REPRESENTATION
•THE RIGHT TO EXPRESS
CONSUMER INTERESTS IN
THE MAKING AND
EXECUTION OF
GOVERNMENT POLICIES.
6. RIGHT TO REDRESS
•THE RIGHT TO BE
COMPENSATED FOR
MISREPRESENTATION,
SHODDY GOODS OR
UNSATISFACTORY SERVICES.
7. RIGHT TO CONSUMER
EDUCATION

•WHICH IS THE RIGHT TO

ACQUIRE KNOWLEDGE AND
SKILLS NECESSARY TO BE
AN INFORMED CUSTOMER.
 8. RIGHT TO A HEALTHY
ENVIRONMENT
•THE RIGHT TO LIVE AND WORK IN
AN ENVIRONMENT WHICH IS
NEITHER THREATENING NOR
DANGEROUS AND WHICH PERMITS
A LIFE OF DIGNITY AND WELL-
BEING.
QUACKERY
 WHAT IS
QUACKERY
??????
Quackery is a health
scam that promotes
bogus products and
services that do not
have scientific and
•it is a short term for quack-
salver that comes from two
middle dutch terms that mean
“healing with unguents” a soft
greasy or viscous substance
used as an ointment
 NOSTRUMS
Medicines whose
effectiveness is unproved and
whose ingredients are usually
secret; a quack remedy
A medicine sold with false
or exaggerated claims;
quack medicine
 Why do
quackery and
nostrums
exist?
Need to Wish to avoid
avoid surgery or
costly other painful
medical medical
services treatment.
 Promise of
cures or
relief that
Ignoranc
medical
e
practitioner
s cannot
 What are
the effects
of
quackery?
EFFECTS OF QUACKERY
Delayed
Treatment

Illness has
gone worse

DEA
TH
How would you
know if a
product/service
is quack?
 WARNING
Offers a SIGNS
guaranteed Uses fear
quick cure strategies to
for an convince the
illness with patient of
a “miracle his/her need
drug” or for the cure
Underratin Labeling
quackery as an
g “alternative,”
traditional “something
extra,” or
medical “complimentar
practice y” medicine
 Use of devices,
Fals gadgets, and
secret
e formulas to
hop convince
patients that
e their illness is
BLOODLESS OR PAINLESS
SURGERY

No use of
surgery
 Uses fake
medical
credentials Panacea
which are
often times or “cure-
exaggeratin all”
gly
numerous
 RELIES HEAVILY ON
TESTIMONIALS OF PEOPLE
SATISFACTION GUARANTEED
QUICK FIXES
“IN NO TIME AT ALL”
“INSTANT”
 THREE TYPES OF QUACKERY
[Link] Quackery
• Pertains to the malpractice
in the medical profession
where the pseudo-doctors
claim to be experts and
• The intention is always to make
profit at the expense of deceiving
the public
• They capitalize on the hope,
ignorance, and fear of people who
want to change some parts of their
body and heal illnesses using the
advancement in the medical field
Common examples:
• Cosmetic Surgeons who claim
to have an instant effect in
reducing body weight and shape
through injection, body
application, surgery or oral
•Deceptive Faith Healers
(albularyo) who earn money with
their gimmicks and fake
prescriptions. they sell items like
wonder bracelets and necklaces,
other devices which they project
to heal diseases
and physical appearance
improvement.
2. Nutrition Quackery
• any forms of fake or unclassified
claims of nutritional value or impact.
• one of the most popular and
profitable hoaxes that goes in the
form of dietary supplements, herbal
remedies, weight loss products,
energy boosters and medicines
which do not have any approval
•products should bear the scientific link
between the substance and the health
impacts to the consumers. it should
declare what it can concretely do to the
human body.
• more often than not, products become
detrimental to one’s health, ironic from
what its label tells. it goes beyond from
its actual effect.
ONE PRODUCT CURES ALL
“MIRACLE” DRUG OR TREATMENT
3. Device Quackery
•pertains to the claims or information
about the products that are “too
good to be true”.
•they deceive the customers by
exaggerating the quality, efficiency
and trying to justify its cost, or they
lower its price along with its quality
•is after the money or profit
 Common examples:
1. Substandard appliances
and gadgets which usually
cause health hazards and
accidents, like fire, electric
explosions and the likes.
 HARMFUL, PHYSICAL AND
PSYCHOLOGICAL EFFECTS OF
QUACKERY
1. It puts the lives of the public in
great danger.
2. It creates regrets and
frustrations on the consumers due
to unwise spending of their
resources.
3. It leads to conflict between
4. It causes anxiety and distress to
the public due to its uncertainty of
effectiveness and lack of assurance in
terms of safety.
5. It may develop dreaded diseases
(cancer, hepatitis, and the likes)
6. Body parts deformities may arise.
7. People who have existing illnesses
may become worse.
 ACTIVITY!!! 

Select one product that you

will advertise in short bond
paper. Paste or draw the
product.
Additional instruction

• Individual activity