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Arganas Report

The document outlines essential business etiquette, emphasizing general courtesy, punctuality, appropriate dress, and effective meeting management. It also covers dining etiquette, making introductions, and international customs, highlighting the importance of cultural awareness. Additional workplace etiquette tips include respecting privacy, minimizing jargon, and being inclusive.

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rickyargana26
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7 views15 pages

Arganas Report

The document outlines essential business etiquette, emphasizing general courtesy, punctuality, appropriate dress, and effective meeting management. It also covers dining etiquette, making introductions, and international customs, highlighting the importance of cultural awareness. Additional workplace etiquette tips include respecting privacy, minimizing jargon, and being inclusive.

Uploaded by

rickyargana26
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

UNDERSTANDING

BUSINESS ETIQUETTE
A. General Courtesy and
Manners
 - Respect Yourself: Maintain appropriate and
inoffensive online behavior and communication.
 - Be Punctual: Arrive early to show respect for
others' time.
 Dress Appropriately: Adhere to the dress code or
wear professional attire.
 Be Friendly: Acknowledge and greet everyone,
especially new employees.
 -Be Cautious of Your Body Language: Maintain a
positive demeanor and control your emotions.
 Manage Meetings Effectively: Stay focused and
avoid distractions during meetings.
 Clean As You Go: Maintain cleanliness in
your workspace and public areas.

 Telephone, Mobile Phone, and Computer


Skills and Etiquette: Use devices discreetly
and avoid distractions during meetings .
B. Dining and Restaurant Etiquette: Follow
proper dining etiquette when with clients.

[Link] Introductions: Create a positive


first impression and ensure everyone feels
comfortable.
ORDER OF INTRODUCTION
 - Introducing a younger person to a more
experienced person: Acknowledge the more
senior person first.
 - Introducing two people of equal rank:
Introduce the person who works for your
company first.
 - Whenever a younger individual is
introduced to an elderly person: Mention the
elderly person's name first.
 When introducing an outsider to a
colleague at your company: Say the
outsider's name first.
 Whenever a company executive is
introduced to a client or consumer:
Introduce the client first.
D. International Customs and Etiquette: -
Be aware of different cultural norms.

 Greetings: Understand local greeting


customs, like bowing in Japan.

 Gift-giving: Follow local gift-giving


traditions, such as using both hands in
China.
Dress Code
 China: Dress modestly.
 France: Fashion is important.
 Italy: Everyday style is elegant.
Meeting
 China: Let Chinese partners leave first.
 Japan: Senior members lead.q
 France: Schedule appointments.
Language

 China: Know Cantonese and Shanghainese.


 Brazil: Portuguese is the main language.
 Brazil: Spanish is also spoken.
Words

 Japan: Avoid saying "no."


 India: "No" is impolite.
 UK: Use "please" and "sorry."
Time
 France: Punctuality is relaxed.
 Italy: Punctuality isn't valued.
 Germany: Germans are punctual.
Other Workplace Etiquette
 1. Knock before entering: Respect
privacy.
 2. Turn music down: Be considerate.
 3. Minimize jargon: Speak clearly.
 4. Stay home sick: Prevent spreading
illness.
 5. Be inclusive: Respect all genders.
THANKYOU!!
THANK YOU!

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