Time Management and Service
Delivery in Addis Ababa
Presentation by [Your Name] | [Date]
Introduction
• Service delivery is critical for Addis Ababa's development.
• Time management plays a key role in improving efficiency.
Why Time Management Matters
• Boosts efficiency and productivity.
• Improves quality of service.
• Reduces stress and burnout.
• Supports professional growth.
Challenges in Addis Ababa
Workplaces
• Long queues and waiting times.
• Inefficient systems.
• Lack of accountability.
• Overloaded staff.
Key Time Management Strategies
• Prioritize tasks (80/20 rule).
• Use scheduling and planning tools.
• Avoid procrastination.
• Delegate effectively.
• Limit workplace distractions.
Impact on Service Delivery
• Faster response to citizens.
• Improved customer satisfaction.
• Greater transparency and accountability.
• Strengthened public trust in institutions.
Case Example
• Government offices adopting scheduling systems reduced waiting times.
• Hospitals using better time management improved patient care.
• Banks implementing efficient workflows enhanced customer experience.
Conclusion
• Time management is key to improving service delivery.
• Better time use = better services = better city.
• If we value people’s time, we deliver better service to society.
Q&A
• Thank you for your attention.
• Questions and discussions are welcome.
