Connect customer feedback to the tools your teams use

Connections across CRM, support, delivery, collaboration, AI assistants and identity. Find yours, then see how it works, how to set it up and where its limits are.

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Ask UserVoice from the AI assistant you already use

The UserVoice MCP server lets Claude, ChatGPT and Codex search customer feedback, inspect accounts and update ideas, using the same permissions as the admin account you sign in with. It is included in our modern plans.

Claude
ChatGPT
Codex
Explore UserVoice AI and MCP →
Which enterprise accounts asked for SAML sign-in this quarter, and how much revenue do they represent?
Claude · using UserVoice
Three enterprise accounts linked feedback to the SAML sign-in idea this quarter, representing $1.2M in account revenue.
Northwind Health · 4 requests
$540K
Acme Logistics · 2 requests
$410K
Brightline Bank · 1 request
$250K
search_ideas · get_account

Integration questions, answered

Does UserVoice integrate with Salesforce?

Yes. The Salesforce Connector brings account status, plan, segment and revenue into UserVoice, plus custom fields, and syncs daily. A separate Opportunity Sidebar lets Sales capture feedback against a deal. The two have different requirements, so decide which workflow you need before you start.

Can I use UserVoice with Claude or ChatGPT?

Yes. The UserVoice MCP server works with MCP clients that support remote servers and OAuth, including Claude (claude.ai, the desktop app and Claude Code), ChatGPT and Codex. It is included in our modern plans, and the assistant acts with the same read and write permissions as the UserVoice admin account you sign in with.

Does UserVoice support SSO and SCIM?

Yes. UserVoice supports single sign-on with SAML 2.0, OpenID Connect (OIDC) and JSON Web Tokens (JWT), so your team can sign in through the identity provider you already use. It also supports SCIM provisioning, which creates, updates and removes UserVoice users automatically from Okta or Microsoft Entra ID. We have setup guides for Okta, Microsoft Entra ID, ADFS and OneLogin, and any SAML 2.0 or OIDC provider works with our generic setup.

How do Jira and Azure DevOps updates reach customers?

Ideas in UserVoice link to Jira issues and epics or Azure DevOps work items, so product teams see delivery status next to the customer evidence. Engineering status never becomes a customer update on its own: your team decides what to announce and when.

What if my tool isn't listed?

Use the UserVoice Admin API and webhooks to build custom workflows, or look at partner-built connectors such as Skyvia for data export and replication. Book a demo and we can talk through your stack.

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