Scheduling software to run your entire business

Online scheduling software is a digital tool that lets clients book appointments directly through your business website.

It connects to your real-time availability, so customers can see open time slots and schedule at their convenience—without emails or phone calls.

By automating the booking process, it keeps your booking calendar updated in real time and reduces manual coordination. This turns your website into a 24/7 booking system that handles appointment scheduling and lead capture while you focus on running your business.

Yes—Wix supports small businesses with a scalable, all-in-one booking and management system.

It goes beyond basic scheduling by combining key business tools into a single platform, including client management, payments, staff coordination and performance tracking.

Instead of relying on multiple disconnected tools, small businesses can run their day-to-day operations from one dashboard. The business software and management tools are there to simplify workflows, reduce costs and make it easier to manage and grow a business efficiently—using the same level of infrastructure typically found in larger organizations.

Wix’s scheduling software lets you accept bookings across multiple digital touchpoints, so clients can schedule wherever they discover your business.

Every channel becomes a booking channel. You can accept appointments through:

• Your website

• ClassPass

• Social media platforms like Instagram and Facebook

• Google

• Direct booking links shared via messages, email or campaigns

• AI-powered discovery surfaces (e.g. Gemini AI Mode) and more

This multi-channel approach helps turn visibility into conversions by making it easy for clients to book instantly, wherever they are.

No—Wix Bookings is built as an all-in-one booking and business platform, so core scheduling features work out of the box.

Everything you need for day-to-day operations is already included, without requiring external tools or complex API integrations.

If you want to extend functionality, you can optionally explore the Wix app market, which offers additional integrations and tools that connect seamlessly to your site as your business grows.

This gives you a flexible online booking system: simple and complete by default, expandable when needed.

Securing your revenue is simple and highly flexible with our integrated payment gateway solutions. You can connect to over 100 global payment providers, allowing you to accept credit cards, digital wallets and bank transfers directly at the point of booking. To ensure a professional experience, you can:

• Require full upfront payments or deposits to reduce no-shows.

• Send automated invoices for remaining balances.

• Utilize POS solutions for seamless in-person transactions.

• Offer flexible pricing and discount codes to boost loyalty.

Yes—Wix supports mobile scheduling through two dedicated apps designed for both business owners and clients:

Wix Owner App – your business control center on the go. Manage your schedule, update bookings, reply to messages and track performance from anywhere.

Spaces by Wix app – your client-facing booking experience. Customers can book services, manage their profiles, receive updates and stay connected with your business through a branded mobile app.

Together, these apps ensure seamless scheduling and real-time management for both sides—keeping your business and your customers in sync, anytime, anywhere.

Yes—Wix scheduling comes with built-in CRM software.Every booking is automatically saved in your integrated CRM, so you can manage all client information in one place without manual data entry.

You get a complete client database that includes booking history, notes and behavioral insights. You can also segment customers based on their activity and engagement. This enables you to run more targeted email campaigns and loyalty programs, helping you build stronger relationships, improve retention and increase customer lifetime value through more personalized communication.

Wix Bookings makes team management simple as your business grows, with tools built to handle multiple staff members and complex schedules.

You can add team members to your account, each with their own synced calendar and availability.

Key capabilities include:

• Set working hours and break times per staff member

• Assign specific services or appointments to individual team members

• Control access permissions to protect business data

• Track commissions and performance from a central dashboard

This keeps your operations organized, efficient and scalable as your team expands.

Yes—your booking experience is fully customizable to match your brand and workflow.

Beyond visual design, you can tailor how your booking system works, including:

• Editing service descriptions and offerings

• Setting custom cancellation policies

• Customizing booking form layouts and fields

Whether you're an independent professional or a larger business, you can shape a booking flow that reflects your brand and delivers a seamless client experience.

Yes—Wix Bookings includes built-in booking analytics to help you make data-driven decisions.

The dashboard gives you clear insights into key performance metrics, including:

• Revenue trends

• Attendance rates

• Staff utilization

You can identify top-performing services, peak time slots and operational patterns to optimize scheduling, improve marketing performance and increase overall efficiency.

Yes—Wix Bookings works as a flexible appointment scheduler for any service-based business.

It supports a wide range of use cases, from one-on-one consultations to high-volume bookings and group sessions.

You can easily configure:

• Buffer times between appointments

• Custom booking windows based on availability

• Flexible scheduling rules to prevent overlaps

This ensures a smooth, reliable booking experience for clients while keeping your calendar fully under control.