SSL Not Provisioning for Custom Domain on Netlify

Support
1

I’ve deployed my site successfully to Netlify using a private GitHub repo. The deploy is working perfectly at:
:backhand_index_pointing_right: https://mayyal.netlify.app

However, I’m having trouble provisioning an SSL certificate for my custom domain:

  • Custom Domain: mayyalmayyal.com
  • Netlify Site Name: mayyal
  • Status: Deploy works, but HTTPS is not active for the custom domain
  • Attempts: This is my third time attempting to set this up. I’ve removed and re-added the domain multiple times.

What I’ve Done:

  • DNS is managed through GoDaddy, not Netlify.
  • I’ve added the correct DNS records (A record and/or CNAME) and verified them via DNS lookup tools.
  • I’ve waited over 24 hours for propagation.
  • I’m unable to switch to Netlify DNS because I have a live restaurant website running on a subdomain under the same root domain.

I’ve attached a screenshot of my DNS configuration in GoDaddy for your reference.

Can you please assist me in manually provisioning the SSL certificate or identifying what might be causing the delay/failure?

Thanks in advance,

godaddy_dns
godaddy_dns1028×836 31.3 KB

2

Appears to be resolved.