AWS Cloud Operations
Transform IT operations to become more agile, efficient, and secure.
Why AWS Cloud Operations?
AWS is the best place for you to transform your IT operations with unmatched operational capabilities built into its services and tools, unparalleled visibility and insights into applications’ health and performance, and the easiest way to set up governance for your cloud environments.
Benefits
Operational excellence and efficiency at any scale
By automating and simplifying operations, you can overcome routine operational challenges and free up resources to accelerate innovation and drive business growth. You can scale operations with efficiency and resilience.
Actionable insights into applications' health and performance
Get visibility and insights into health and performance of applications to quickly identify and address issues that impact your end user satisfaction and productivity. With end-to-end observability capabilities offered in services like Amazon CloudWatch, customers enhance visibility and gain deep insights to monitor applications more easily.
Accelerated operational investigations
Leverage AI and machine learning to automatically extract insights from your security and operations data and investigate operational issues to improve your mean-time-to-resolutions (MTTR). Amazon CloudWatch investigations helps you investigate and resolve operational issues across your AWS environment in a fraction of the time.
Built-in governance
Innovate with best practices built in when you operate your workloads on AWS. Quickly set up the right foundation for innovation. With AWS, you can move faster while adhering to your security, operational, compliance, resilience, and cost standards.
Use cases
Automate and simplify operations across environments
At Amazon, operational excellence is in our DNA. We’ve taken operational tools, developed and used internally at Amazon, and offered them as AWS services. AWS services are built for operating at cloud scale. AWS services and operational best practices are built based on 20+ years of our own operations management experience, helping provide a foundation to transform your IT operations.
Scale with efficiency and resilience
AWS Cloud Operations reduces IT complexity, empowering you to operate anywhere: on AWS, on premises, and on other clouds. You get a single control plane to operate your multicloud and hybrid environments and can rapidly gain insights into the behavior, performance, and health of your resources.
Improve monitoring and performance, leveraging generative AI
Amazon CloudWatch investigations helps you quickly investigate and resolve incidents by surfacing relevant information, leveraging the power of generative AI technology. With a deep understanding of your AWS cloud environment and resources, CloudWatch investigations use an AI agent to look for anomalies in your environment, surface related signals, identify root-cause hypotheses, and suggest remediation steps, significantly reducing mean time to resolution (MTTR).
Multicloud management
With AWS, you can simplify and centralize your multicloud operations across environments for secure and seamless management, compliance, and observability. If you have limited visibility across diverse cloud environments, AWS also helps you monitor and understand the behavior, performance, and health of your resources across multicloud environments.
Solution Areas
Cloud governance
It’s easy to set up a foundation for operations with governance built-in. Create an environment that is secure, scalable, and cost-efficient. Quickly prepare for business workload migration. With AWS, you can easily set up a secure, multi-account AWS environment based on best practices.
Operations management
AWS works with your existing operations by integrating with tools such as ServiceNow and Jira Service Desk. You can automate IT operations to quickly and efficiently inventory, organize, secure, and manage your environments, resources, and applications. Define, test, monitor, and recover applications across your environments from a central operations hub.
Monitoring and observability
The quality of your observability can drive application availability and performance. Measure how well your system or applications are performing by collecting and analyzing outputs such as logs, metrics, and traces. This insight allows operations teams to quickly detect, investigate, and remediate problems.
Compliance and auditing
Organizations of all sizes operate in a compliance landscape that is complex, dynamic, and evolving rapidly, facing internal requirements as well as external industry, national, and international regulations such as HIPAA, SOC, and PCI-DSS. With AWS, you can implement compliance processes faster and more easily with automation, ready-to-use templates, and best practices built-in. Compliance guardrails help you detect and flag suspicious activity so you can take action quickly.
Cloud financial management
When moving to the cloud, organizations often rethink their traditional IT financial management. AWS offers tools to help set expectations around cloud costs for your projects and applications, making it easier for all roles in your organization to manage and control costs. You can also uncover cost insights and optimization opportunities, and optimize spend based on usage.
Deutsche Börse Group
Deutsche Börse Group built a solution that would give it a clear view of its cloud resources across multiple environments to help it meet security compliance requirements.
Read the case study
Sixth Street
Sixth Street, global investment firm, quickly built a flexible account solution to drive innovation for development teams using AWS.
Read the case study
Rackspace
Rackspace used AWS Systems Manager to manage patching and maintenance of instances in hybrid and multicloud environments.
Read the blog post