990-25产品经理:The Difference Between Quality Assurance and Quality Control 质量保证与质量控制的区别

本文探讨了质量保证和质量控制在IT项目中的角色,强调了理解两者差异的重要性。ISO9000标准提供了指导,QA侧重预防,确保过程质量,而QC侧重检测,验证输出质量。通过有效的质量管理,项目能提升客户满意度,减少返工成本,提高整体效率。

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It is important for an organisation to agree on what the meanings of Quality Assurance (QA) and Quality Control (QC). Both form an integral完整的 part of the organisation’s quality management plan, and the effectiveness of delivery teams relies on the differences being well understood by all stakeholders, including management.
对于一个组织来说,就质量保证(QA)和质量控制(QC)的含义达成一致是很重要的。两者都构成了组织的质量管理计划的一个组成部分,交付团队的有效性依赖于所有利益相关者,包括管理层,都能很好地理解这些差异。

Effective quality systems can contribute enormously巨大地 to the success of projects, but the counterpoint is that, when poorly understood, the quality systems are likely to be weak and ineffective in ensuring that the delivered system is delivered on time, built by the team within their allocated budget, and satisfies the customer’s requirements.
有效的质量体系可以极大地促进项目的成功,但相反的是,当理解不足时,质量体系很可能是薄弱的和无效的,以确保交付的系统是及时交付的,由团队在其分配的预算内建立,并满足客户的要求。

This article considers the difference between Quality Assurance and Quality Control. The concepts are investigated by looking at guidance from key industry players.
本文认为质量保证和质量控制之间的区别。这些概念是通过查看行业关键参与者的指导来研究的。

Introduction

How many times has it struck打 you that many practitioners从业人员 involved in the ICT field lack an understanding of the difference between Quality Assurance and Quality Control? Often you will hear someone talk about ‘QA’, when what they actually mean is ‘QC’.

This ambiguity歧义 consistently一致地 throws up problems and is a sure way of undermining a project. Projects are negatively affected as it tends to lead to strained conversations and makes reaching consensus difficult.

Although QA and QC are closely related concepts, and are both aspects of quality management, they are fundamentally从根本上 different in their focus:
有多少次你被ICT领域的许多从业者缺乏对质量保证和质量控制之间的区别的理解所震撼?你经常会听到有人谈论“QA”,而他们真正的意思是“QC”。

这种模糊性会不断地引发问题,并且肯定会破坏一个项目。项目的负面影响,因为它往往会导致紧张的对话,并使达成共识的困难。

虽然质量保证和质量控制是密切相关的概念,都是质量管理的方面,但它们的侧重点有着根本的不同:

QC is used to v

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