suggest to use minicom as serial port program on PC side since putty got some issue on connection ubuntu Linux.
at very 1st time:
$ sudo vim /etc/minicom/minirc.dfl
pu port /dev/ttyUSB3
pu rtscts No
to access to /dev/ttyUSB3, you need add your login username to dialout group and re-login
$ sudo usermod -a -G dialout $USER #把当前用户加入到 dialout组to Quit from minicom
$ su $USER -l #切换到$USER 用户并且载入 -l 载入其环境变量
$ minicom
to capture the output of minicom to serial.log
$ minicom -C serial.log #参数 -C保存Log 到文件serial.log
Ctrl+A, then Q,